Daily cleaning, installation of cabin HEPA filters on flights to Trondheim
In the last 3 days, the lowest price for a flight to Trondheim Vaernes Airport was £73 for a one-way ticket from London and £88 for a return. A majority of our users searched for flights from London to Trondheim Vaernes Airport and the best return deal found for that route in the last 3 days was £87.
Trondheim is 16 miles from the centre of Trondheim.
All flights to Trondheim land at Trondheim Vaernes Airport. The airport code is TRD,and it can also be referred to as Trondheim Airport, Værnes or Vaernes.
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Scores according to KAYAK customer reviews
Pros: "Everything is well organized, crew members were great."
Cons: "Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it."
Pros: "The crew and comfort."
Cons: "The food does not taste good at all."
Pros: "Seat super comfortable!"
Cons: "Food service could've been better"
Cons: "Luggage did not arrive."
Cons: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"
Cons: "Paid for and reserved bassinet seat but didn't receive bassinet seat. No one wanted to help. Very disappointed."
Cons: "Delayed flight barely catch the next one."
Cons: "Good was average to bad"
Cons: "All flights cancelled. Stuck overnight."
Pros: "Responsive and kind crew"
Cons: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"
Cons: "Very poor connecting flight information for check in. United connecting flight through Lufthansa has no information. Have to ask around airport and nobody seems to know exactly when United will open for checkin. Discover next morning it is only 2 hrs before flight, 1.5 hrs before boarding. Lufthansa made no effort to pass along their connecting flight information, they just drop all responsibility and say it is a United flight so offer no help. First and last time with Lufthansa."
Pros: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Cons: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"
Pros: "Arriving on time."
Cons: "Can't think of anything."
Pros: "Flight on time and excellent service."
Cons: "Food was not great."
Pros: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Cons: "No negative comments."
Pros: "Good choice of movies."
Cons: "The tightness of the seat arrangement when the row ahead reclined is extremely awkward. We are not large people but getting over the aisle armrest was very difficult to maneuver to avoid injury (falling). The security in Munich was upsetting in that one man yelled at me , "Get it out! Get it out! Get it out! because I put my electronics in one of the bins before my husband. I was confused as to what I had supposedly done and I said, "This is my husband" (who was removing his shoes) and this man's reply was "I didn't know that". We were not trying to cause trouble and we cannot understand why he had to yell."
Pros: "The staff was courteous,friendly and helpful. The Plane was on time. The crew took time to tell us what we would be seeing as we flew, it was a beautiful morning for the flight until we experienced overcast skies in Austria- Germany. The staff did their job well with minimal comfort disruption."
Cons: "I would take this flight again. The only thing I would change is unloading procedure of walking down stairs on the outside of the terminal, then loaded on a stand up bus for a rather long ride to the terminal. It reminded me of London. But, I guess it is something you have to deal with."
Pros: "I can say with confidence; there was nothing that was good. Wait, the bathrooms were nice."
Cons: "The food was horrible, the staff was rude, my flight was delayed 4 and a half hours, the plane was so hot I felt like I was going to pass out, the seats are way too small and too close to each other."
Cons: "Three pieces of luggage two got to my destination two and a half days which means I had to purchase cloths to wear and personal items. The third piece of luggage was three and a half days late. Which is was are Christmas presents were delivered late afternoon. There wasn’t any compensation for the inconvenience of having to change of plans of staying around the house waiting for luggage when we paid for hotel rooms and we didn’t get a refund on our trip we couldn’t take. When we knew flights from Frankfurt to München ran daily. Very disappointed. Byron becker we flew from Florida Orlando fo Munich Germany and paid a high price for traveling. Also we were bumped three times fro, Frankfurt to. Much each time on standby. Very disappointed. Sorry but this is the truth."
Pros: "I enjoyed the sleep."
Cons: "No enough leg room for a slender Man of 5 foot 7 inches."
Cons: "Bus shuttle to plane"
Pros: "Plane didn't crash."
Cons: "No leg room. Seats to narrow. Food mediocre."
Cons: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle. Not enough room between the rows. Passenger in front of me most picture straight into my face"
Pros: "Good overall experience"
Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
Cons: "Had requested vegetarian and was served vegan instead"
Pros: "Once onboard the flight was excellent and trouble-free. The crew were efficient and pleasant to passengers. I must give a big credit to Lufthansa for its great on-board entertainment system and good quality screens."
Cons: "Boarding in San Jose: For the first time I saw a Lufthansa person physically checking the weight of cabin backage at the gate. This was was not very pleasant experience as he approached us asking questions why we had so much cabin baggage, when our children were in bathroom and assumed me and my wife had 4 pieces of baggage, when we had 1 each and then left without apologising."
Cons: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"
Pros: "The flight is less than 3 hours, yet they include a sandwich with the flight."
Pros: "Selection of wine"
Cons: "The flight was delayed from Washington DC and from Frankfurt"
Pros: "flight was on time and the crew was wonderful"
Cons: "Plane was"
Pros: "the bathrooms - so many and downstairs. smooth flight. plane seat layout - 2-3-2"
Cons: "meals were served at odd time but were good. passenger behind me was upset when my chair was leaned back. an extra charge for seat assignment. 30 minutes on the tarmack before take off"
Pros: "The crew was great, the aircraft new and tidy, the flight arrived a bit early, the food and beverage options were solid. Loved the complimentary wine and beer! Good movie selection."
Cons: "I was assigned a different seat than I selected when booking - lost my aisle spot although I checked a few days ago and a seat of my choice was clearly assigned on my reservation. The airline agent in the airport was rude and not helpful."
Pros: "Food was good and flight was as scheduled with no changes."
Cons: "The Lufthansa folks at the terminal gate while boarding weren't friendly n approachable."
Cons: "They ran out of one of the meal options and then one of the meals later had sauerkraut which the smell of in the plane was overwhelming and made me feel unwell."
Cons: "food, entertainment"
Pros: "Fast the boarding process all in time good food"
Cons: "All was alright"
Pros: "Great flight attendants, very organized, punctual, and the planes were very clean. Amazing company."
Cons: "seats are a bit crammed on the plane in Economy"
Pros: "Every trip i took was the same. Just wonderful. They even gave me a free pen to fill out my paperwork."
Cons: "Little more leg room would be nice"
Cons: "4 hrs delayed. Terrible. My niece is from germany and this is her first time ro the US. She is travelling by herseelf and no one is there to assist her. She speaks english sporadically. Air canada is a terivle airline. Always delay."
Pros: "Everything just sort of fell in place. No complaints!"
Cons: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Pros: "Good service on board"
Cons: "Flight was delayed but announcements were not prompt about letting us know."
Cons: "We were told by the Delta baggage handler that they strike one day each quarter. This would have been helpful information before we booked our flight from Kayak. We had to delay our honeymoon by 12 hours and fly into a different airport. Delta was great though and the Luthanza agent who rescheduled us was also great."
Pros: "The name of the company"
Cons: "I has a flight between mad to franfurt connection to Miami. And lufthansa never advise me that the first leg of my trip was cancelled."
Pros: "Great people working for luftansa."
Cons: "Television didn't work. Extremely tight seating."
Pros: "The plane was incredible,the comfort,service,food was outstanding!I have been flying with many airlines over many years but this was amazing!!!Thank you,Lufthansa!"
Cons: "No complaints"
"Never booked this flight"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Cons: "Nothing. Flight was amazing"
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Cons: "It's KLM. What else do you need to know."
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Cons: "Flight got cancelled"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Cons: "Not being 1 hour late"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Good for both."
Cons: "Bigger seats."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "The service"
Cons: "The food."
Pros: "Nice people and good service"
Cons: "Not much"
Cons: "old screens and entertainment system leg room to small"
Cons: "wasn't able to take the flight since I missed it"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Pros: "Consistently high standards"
Pros: "In flight food was enjoyable"
Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "Enough space good wine and on time"
Pros: "Was able to check in online, very convenient and easy to access site."
Cons: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."
Cons: "I missed my flight because of MU"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Cons: "Only serving beef as meal in economy was not great. A choice would be better."
Pros: "The was knowledgeable, but customer acumen sucks."
Cons: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."
Pros: "Crew very friendly and helpful."
Cons: "Seat didn’t recline as much as it should be. Maybe cuz we are sitting the last row. Which makes it less comfortable."
Pros: "Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced."
Cons: "No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours"
Pros: "Crew pleasant, operations efficient."
Cons: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."
Pros: "Professional and courteous crew"
Cons: "Nothing, was a pleasant flight"
Cons: "The pilot strike resulted in cancellation of my flights so getting home turned in to a challenge"
Cons: "Landing was hard but that is always the case."
Cons: "Everything was excellent"
Pros: "Good service from flight deck and cabin crew. Clean and comfortable"
Cons: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."
Pros: "Boarding was easy. The flight was smooth. It was a short flight (1.5 hours) so there was no food, but coffee, tea, water and juice was served."
Pros: "service was great flight was on time luggage came on time"
Pros: "Being on time"
Cons: "Unfriendly crew"
Pros: "on time"
Cons: "food selection"
Pros: "Very friendly crew. Landed on time. The plane was full but it was no panic during disembarkation - everyone was silent. I have never seen anything quite like this before!"
Cons: "Was overlooked by the pursor a couple times - he probably had a lot on his plate. Also, the "snack" at the end of the trip was sorely lacking! Especially for a 7 hour flight. The bathrooms were gross & out of toilet paper. And it seemed like one was locked constantly...?"
Cons: "Nothing to hate"
Cons: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."
Cons: "Internet page for buying excess baggage was difficult to understand."
Pros: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."
Pros: "Great flight. Wonderful staff. No turbulence!"
Pros: "Nice flight, comfortable seating, blankets/pillows/headphones were provided, and food was good."
Cons: "The flight was cancelled the morning of."
Cons: "On time, efficient, friendly staff"
Pros: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Cons: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"
Pros: "The flight was comfortable and the onboard crew were very nice."
Cons: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Cons: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."
Cons: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."
Cons: "Older plane with no entertainment"
Pros: "Food, crew, entertainment"
Cons: "We departed almost 3 hours late. No explanation given over speaker. No compensation, no apologies."
Pros: "Nothing to be honest"
Cons: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."
Cons: "This is our third delay with this airline on this trip and all they will do is send you to their service center which in Copenhagen is located so far from the gates it's a joke. Once again they are doing their best to discourage any interaction with their customers."
Pros: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Cons: "The flight was 1 hour late."
Pros: "On time and courtesy"
Pros: "The plane was full and coming out of a very busy airport but the crew managed to make a good and stress-free atmosphere"
Pros: "People were nice"
Cons: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."
Pros: "Flight from Kirkenes to Oslo delayed, which meant the rest of the flights were unusable. New flights were booked in Oslo through Copenhagen, which only lengthened the original trip time by about 5 minutes."
Pros: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Cons: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Pros: "Good entertainment, well organized, reasonably comfortable seats"
Cons: "Food wasn't very good, especially the snack"
Cons: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"
Pros: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"
Pros: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Cons: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."
Pros: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Cons: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Pros: "Staff was friendly"
Cons: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."
Cons: "Crew service is very poor"
Cons: "My luggage was lost"
Pros: "Quick boarding and unboarding! Made up the time when we left a little late."
Cons: "Didn't get a little back of pretzels ;)"
Pros: "Food good, free drinks. Great entertainment system. Crew nice."
Cons: "Full flight."
Pros: "On time. Efficient boarding."
Cons: "Not even water or coffee was free. Charge for everything."
Pros: "I requested a gluten free meal and was happy with it."
Cons: "leg room was a bit tight"
Pros: "Cabin crew were competent"
Cons: "Over three hours late in taking off"
Cons: "No entertainment"
Pros: "Friendly staff as always, and more leg room than most budget carriers"
Cons: "They announced a 10 minute delay, which lasted for two hours without passengers getting any information, and had to take the bus a long way as the plane had somehow ended up at the other side of the airport. Then once boarded, we sat on the tarmac for at least 30 minutes."
Pros: "New Boeing Dreamliner plane was very comfortable. We successfully bid for an upgrade which was of course spacious. Most food and drink was complimentary."
Cons: "The movie selection was limited. If there was on board music I couldn’t find it. There are usb and power points so you can bring your own though. It was awkward to eat out of the meal boxes with little plastic cutlery."
Pros: "Excellent value flight to Seattle. Very helpful at check in. Brilliant plane."
Cons: "We choose not to pre-book seats or order meals as we felt both were expensive options."
Pros: "Nice and ckean airplane. Smooth travel"
Cons: "We didn't know our 11 hour flight didn't have food. And then when we try to order food, on the menu it's all just sandwiches. There's no option for hot food."
Pros: "Nice new planes"
Cons: "The food wasn’t great"
Cons: "Only graded one star for last two as short ball NA"
Cons: "Everything. The check in machines were broken so I was FORCED to miss my flight. I had to pay $329 to get the next flight which was the next day and I paid for insurance. I'm across the world with no working phone, nowhere to stay and barely have anymore money yet instead of the desk right in front of me helping I had to call Norwegian. I've never heard of an international airline that doesn't feed you for 10 hours and then runs out of food for you to even purchase. It's madness. I will NEVER fly Norwegian again and I will let everyone know not to either."
Cons: "The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this."
Cons: "We were diverted to Dulles because of weather, which is no one' fault, of course. We were assured on the flight that there would be buses ready to take us to New York or accommodation for us if the roads were too dangerous. We went through immigration and were greeted by a resounding silence on the part of Norwegian. No representative, no message, no announcement, no luggage, which we STILL have not received a week later. All efforts to get in touch with Norwegian were fruitless. Never, never, never will I give them my business again."
Pros: "The boarding was stress-free and the leg room was excellent"
Cons: "Delayed by over 3 hours."
Pros: "The flight I took coming home had two less rows, so I had an extra inch or two of legroom than I've had on some other flights."
Cons: "I know it is becoming more common on certain airlines to have to pay for things like extra checked bags, but this airline takes it to the extreme. My single checked bag was $65, there was also a charge for reserving a specific seat (not even the upgraded seats), there was no food or water on a 9 1/2 hour trans-Atlantic flight unless you paid extra for it. After arriving at Orlando, the cargo door of the aircraft would not open meaning bags had to be unloaded 1 at a time through a smaller hatch resulting in a 2 hour delay to get a checked bag. Not impressive for a supposedly new Dreamliner."
Pros: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Cons: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."
Pros: "Quick flight. Good entertainment Quite spacious Quick boarding."
Cons: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."
Pros: "Modern newish plane & generally a good flight with minimal air disturbance"
Cons: "Over an hour delay before taking off although we landed only 35 minutes late. Would have thought some free drinks might have been served given length of the flight even if it is a budget airline. Room between seats is a bit tight."
Pros: "There was nothing that was good about this flight."
Cons: "- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical"
Pros: "Economy Seats were comfortable"
Cons: "Information about system for ordering food was very problematic. I was not informed that I needed to order food 3 online days in advance. I tried to order it while checking in online because I realised only at that point that it was likely I would have to order in advance...I was charged but did not receive what I ordered. One crew member was nice, the others were not. When checking in at the airport the staff desk attendant was very rude. Too many hidden costs. Paying for extras like food and luggage does not make the price economical."
Pros: "Entertainment was good, nice planes."
Cons: "Not knowing about no food provided but had to buy and book meals 72 hours in advance, which I couldn't do, as it was last minute. No blankets or pillows were provided - had to buy a blanket. No headsets were available, which also had to be purchased, but received text notification to bring my own."
Pros: "The flight itself was really good, smooth and easy. The staff were also very helpful. Good value for money"
Cons: "The plane hadn't been cleaned properly, there was still food in the pocket in my seat from the flight before. And they didn't bring the trash through nearly often enough which resulted in passengers leaving wrappers and cups on the floor. We were 30 min delayed as well."
Pros: "Nice, clean plane."
Cons: "1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!"
Pros: "My seat was comfortable,bathrooms were clean."
Cons: "Some not all of the staff was a tad bit cooler in demanor than was needed. Too much movement by other passengers."
Pros: "I flew round trip from Oakland, CA to London. This is a budget airline. You pay for anything extra. That said, the airplane was new, spotless and comfortable. The toilets were clean and well stocked with paper products. ( I have experienced quite the opposite on more expensive flights.) The crew was efficient and responsive. The plane was on time and the flight was great. Given the $700 price reduction, I don't mind paying to check luggage or bringing my own food, water, blanket, pillow, ear phones, music, sleep mask and earplugs. If you want a snack, drink, coffee or water, it can be ordered for airport prices. The snacks looked better than the food they served."
Cons: "Boarding staff a bit unwelcoming"
Cons: "I fly routinely for work including internationally. I have always been able to carry on 2 pieces of hand luggage -- 1 small rolling bag and a personal messenger bag. I was surprised upon my return flight to be told I had to check one of my bags because their combined weight > 10kg. There was no problem with me having both bags for carryon during my departing flight. The return flight wasn't even half full, so there was plenty of cabin space for my rolling bag. Instead, this was a ridiculous policy of Norwegian so that they could ring some money out of me. I doubt I will fly with them again."
Pros: "Just all in all, a really decent flight. The airplane was clean and tidy, staff were polite and I was really impressed with the free wifi. The flight was comfortable and I was able to get a little power nap in before we landed!"
Pros: "I had a window seat..."
Cons: "Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!"
Pros: "Modern, clean plane (Dreamliner); and fuss-free experience. Definitely good value for money."
Cons: "Seriously poor leg-room for a transatlantic flight. If you're going to sell food on board. Make the most of the opportunity and ensure it's decent quality?! Options are limited and quality is noooot good."
Pros: "The comfortable seats"
Cons: "Being separated from my friend across an aisle"
Pros: "The flight was on a nice modern 767, clean and I was lucky as a tall person I had no one next to me. So I was relatively comfortable. Tickets for a flight from London to JFK were very cheap. USB port to keep phone charged was nice, but whats the point with no WiFi available?"
Cons: "I felt this was a bait and switch offer. Cheap price offered, but no checked in baggage included nor any food and drinks or snacks. NOTHING. Flight attendants basically ignore you the whole flight unless you purchase on the flight or in advance. Very poor choice of movies, all old movies. And no WiFi whatsoever. All of these are major inclusions on trans-Atlantic flights, and were not visible when purchasing this flight. I thought it sounded too good to be true. To be honest, if this were all included up front, I couldve brought on-board food and drink for the flight. I dont like being nickel and dimed on everything. Charging over $50 for a checked in bag is ridiculous. At least if it were for $25 like every other flight, I wouldnt of minded."
Pros: "Norwegian is bare bones, but this flight on the Dreamliner is very comfortable. It ‘helped’ that the delay meant lots of people cancelled and there was a lot of spare space on board."
Cons: "It’s a long flight with no drinks... but with Norwegian you know what you sign up for! Water is $3. The 5 hour delay left something to be desired, but Norwegian texted me early so I knew not to head to the airport."
Pros: "Price of the ticket was good Modern plane Clean plane Friendly cabin crew"
Cons: "The flight was full The seats in economy were small"
Pros: "Nothing particularly special."
Cons: "Arrived 4 hours delayed, and they always say due to weather to rid of any responsibilities. Flight had no food and had some insane safety warnings saying gathering in groups was not allowed. That's the most big brother thing I've heard in an airplane."
Pros: "Good entertainment options on individual screens, where you can also order food"
Cons: "They charge for just about EVERYTHING. I was aware that checked luggage was not included in the ticket price so I prepaid for that. But be prepared: even on an 11-hour flight you must also reserve meals (i.e., prepay), or you'll be looking forward to buying from the "snack bar"--$9 for a small sandwich. Other items they charge for: water, earbuds, blankets... Don't even ask if there are free snacks. I'm surprised I wasn't charged for speaking with a crew member (when I could flag one down--good luck with that). They begin "boarding" 2 hours before departure. Why? So you can stand in a long line, no food venues nearby, to then be sequestered in an enclosed waiting area until they condescend to let you on the aircraft (no fee for that, surprisingly). Unless you prepaid another fee for expedited boarding. But if you're a common peasant I suggest taking a different discount airline where they actually care about their customers."
Pros: "Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic."
Cons: "Film selection wasn't the best, but you can't have it all."
Pros: "Friendly Crew members"
Cons: "Not enough food choices. Limited entertainment."
Pros: "Booked this as was going to Denver direct and ESD a fair price. Generally well looked after."
Cons: "Not made clear that this trip did not include food unless purchased separately but spotted It day before so purchased our own to take on board. Was actually better as we had what we wanted and most importantly could eat/sleep when it suited us. Not offered any drink not even water but had our own. Nearly slipped up with baggage as did not purchase bags coming back as missed the point while booking. How many people book return flights and don't bring bags back? Should have been an 'are you sure' check."
Pros: "Very good seats and a new plane for good value."
Cons: "Entertainment system didn't work, ordering system didn't work. When my kid got a black eye from the spring-loaded entertainment system they didn't even have a first aid kit on board with a cold compress--shocking."
Pros: "Smooth boarding and helpful staff."
Cons: "Did not know that I would need to have my own headphones. Purchased rather poor sound experience headphones. Could not make my meal request change as vegetarian. Did not see that even when I booked the flight. Passengers should take their own light snacks and drinks after security."
Pros: "The crew was friendly, and very attentive."
Cons: "The flight boarded very slowly due to very inefficient check in process to just get into the gate area. There were about 15 people to check the weight of people's bags, and basically run security again (mostly standing around), while one person checked tickets and passports. This lead to the flight leaving an entire hour late. I ordered a meal for the flight, but was surprised that when I needed even just an additional glass of water (during the 12 hour flight) I was charged $3. If I had not ordered a meal, I would not have received even the one drink that I got. This was a 12 hour flight, and most people around me were not offered even water."
Pros: "The staff was really nice, and when my husband's tv screen wasn't working they made sure to reboot it several times, until it did."
Cons: "I have never been on an international flight where they made you pay for food and water. They, in fact, won't stop the beverage cart for you unless you've paid for a meal package. When I booked my flight there was no option to opt in nor out of any meal package. I called the airlines 48 hours in advance, and they told me that, in order to pay for a meal package I would have to have called at least 72 hours in advance. Also the flight had no vegetarian hot meal options, which sucked for me. I was appalled that you had to pay for, even, water!!!!"
Pros: "There was nothing I liked except for getting off the plane."
Cons: "There was a mechanical issue which delayed boarding and since we were quarantined to a small area without enough seating, no restrooms or food services which made me very upset. Once we were on the plane there was a possible terrorist threat which delayed us even longer and scared everyone on the plane after police entered the cabin. We were not given any services for the 12+ hours we had no access to purchase food. The food service system was no working on the plane. It also took us 20 minutes to find a gate. The plane was very warm and everyone was angry. The check in process was also horrible with the staff being rude. The flight attendants were also not very nice and after experiencing the scare of something going on they should've been a bit more accommodating. I will never fly Norwegian again or fly out or into Gatwick Airport."
Pros: "Newer planes"
Cons: "Paid extra to pick seats. Not to pick a better seat but just to pick any seat ahead of time so family could sit together-like a lot extra! Not good Norwegian. Paid extra for food. Not clear on site so didn't know that even on long trip overnight, you get nothing to eat or drink- not even water- unless you order it ahead online and pay OR order it on board and pay. And if you didn't order any food or extras, the crew pretty much ignored you like you werent there not good Norwegian Paid extra for baggage-and a lot! Sizes/weighs allowed for baggage is less than American air carriers and they charge you per kg for overage."
Pros: "seats were comfortable, the hot food meal was okay"
Cons: "The cabin service and crew members on 2 of the 3 Norwegian flights I've been on this past month are the rudest I've ever experienced.. They were snappy, impatient, not communicative about the handing out of hot food, and also I heard one of them talking very negatively about other passengers. I understand that it's a service industry job and dealing with customers/passengers can be difficult at times but it's really unattractive to do it directly in earshot of other customers. The price is great for the flights but I'd really rather not travel Norwegian again because of the attitude of the service team. Really, the worst. The breakfast meal was pretty unsatisfactory. The cold wraps are not appetizing and the juice is just super sugary, kind of garbage quality."
Cons: "Extremely rude flight attendant that served my section. Lack of information about when you would be served. No free drinks including water, even though I paid for a meal. Very narrow seats, the only type of person that would fit comfortably would be a child. I was given a different seat from what I reserved and sat in the middle of 2 men (one with horrible body odor), both whom were very thin, but it was if we were all sharing the same seat, I couldn't move!!!! Toilets hadn't been cleaned, absolutely disgusting. When the pilot spoke, he had such a thick accent no one around me could figure out what he was saying. And last but not least, we sat on the plane for 3 hours before we took off, 2 of those hours was without airconditioning."
Cons: "Showed up to my flight an hour before and was told I was late and booking closed... was told by another airline three hours later that an hour before I was able to change my flight for another time but was never told by Norwegian airlines employee. Not only did I pay $542 for a flight home that I actually never was on but had to pay an additional $1400 to get back home and getting home the following day. I would like a refund of my $542 since I was told the wrong information and was on time for boarding."
Pros: "Staff were helpful and friendly :)"
Cons: "No pillow or cover supplied. Food was an additional charge :("
Pros: "Flight attendants werecordial"
Cons: "we paid for seats 8a and 8b but were put in 18 a and c with the excuse that row eight was for families with infants. Our flight attendants told us there was no such thing. Two adults sat in the seats we paid for. When we landed we sat on the plane for a half hour till they brought the stairs out. We took the same size plane both outbound and inbound yet on our return flight all of a sudden we had ti pay for one of our bags, exact same luggage as our departure flight including the same size plane"
Airlines flying to Trondheim have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Trondheim
Masks required on board, masks provided on flights to Trondheim
Social distancing seating
Middle seats unavailable to book on flights to Trondheim
Testing for antibodies, testing for symptoms for flights to Trondheim
Waiving of change fees. Search flexible flights to Trondheim