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Pros: Entertainment was good and there was a choice of food.

Cons: The crew sucked.

Cons: It was so cold! People all over were asking for blankets and commenting on the coldness

Cons: Always seem to be delayed

Pros: All was great

Cons: Nothing

Pros: The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary

Cons: The entertainment apps were difficult to use

Pros: Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!

Cons: Delayed. Sat on the airplane for over an hour after already being delayed 30 to board the plane.

Cons: Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?

Pros: Crew was solicitous.

Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Pros: Crew very professional

Cons: Boarding was a little confusing

Cons: The craft is a bit old. Harsh landing.

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

Pros: The boarding was fast.

Cons: For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep.

Pros: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.

Pros: Very friendly crew and on time with no problems.

Cons: Flight got delayed 30 minutes

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: The flight was so delayed I missed my connecting flight to jfk.

Cons: The flight was so delayed I missed my connecting flight to jfk.

Pros: The food was good. The lane was comfortable

Cons: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.

Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

Cons: Always seem to be delayed

Cons: Better allergy aware food.

Cons: Sat on tarmac for 20 mins because we were early...

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Great crew, comfortable seating with enough leg room.

Cons: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Pros: Friendly crew

Cons: Can’t think of anything

Cons: I congratulate the KLM crew!

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Cons: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: Crew was generally nice and caring.

Cons: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Pros: The crew was very helpful in all respects.

Cons: Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Pros: Crew great.

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.

Cons: Seat was shockingly small, even for economy class. TV was poor quality.

Pros: The crew was outstanding and the good choices were excellent

Cons: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system

Cons: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Pros: Seat was comfy and spacious for economy class

Cons: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Cons: Don’t be late

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Cons: KLM crew exceed our expectations

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Cons: Everything was OK