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I paid for priority (2 bags) and because I had 2 backpacks the boarding crew jumped to the conclusion that I had a non-priority ticket and had one bag too many. The person who spoke to me was quite rude and told me to leave the line without looking at my boarding pass that I was trying to show him. I queued to have my bag sizes checked - neither of them are oversized, in fact, either of them can fit under the seat in front of me but I paid for priority because I wanted to bring two. In the end, the same person had to speak to me and then said "you have two bags" to which I replied I had paid for them and when he checked my boarding pass he did not even apologize for the trouble.

Always select priority to be able to take carry on luggage and board first without hassles.

Shady baggage policy that forces you to pay more money at the gate, even after you checked your bag dimensions during the bag drop. Will never fly again with this airline.

The plane had only a few passengers, we got lucky. The crew was visibly inexperienced

From boarding to disembarking, the whole operation was very efficient.

Delayed and changed Multiple times after booking necessitating many. Travel changes ; a bit of an issue

It was raining and we got all soaked because the staircases didn’t had a roof

Everything was OK but I got the feeling that the aisle seat in row 3 is smaller than the other 2 seats

The worst low cost airline in the world! It’s absolutely the poorest costumer service and my worst experience!

This was the worst flight experience I’ve had in my entire life. The flight was delayed by four hours, there was no one to ask questions of or get updates from. I had the Ryanair app which showed a later delay than the departure board in the airport, and a different gate, and there was no one who could even tell me, which was the correct gate or time. Then, when we arrived at our destination, it took an hour for the bags to come off.