|Flights arrive in||Berlin|
|Flights depart from||Wales|
Pros: My seat at the window was great and the staff really friendly and courteous!
Pros: On time and friendly crew
Cons: Boarding needs improvement
Cons: Inflight was better than I expected. But needs upgrading air crafts.
Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.
Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.
Pros: Crew was nice and efficient
Cons: Economy seats don’t recline enough.
Pros: Friendly staff
Cons: Security check at gate; No priority
Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)
Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.
Pros: Nice seats. Only seats with a row of 2, which is what I wanted,
Pros: Amazing crew
Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.
Pros: the crew was nice
Cons: Seat confort on long flights, leg rooms,
Cons: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.
Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.
Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.
Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.
Pros: The flight was smooth, the service was friendly, and the food with plentiful.
Cons: Too much activity in the cabin during the flight.
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