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Reviews for Ace in Orlando
Pros
"The "(in 621 reviews)
"Helped me changed"(in 610 reviews)
"The was very helpful."(in 282 reviews)
Cons
"didn't have the "(in 878 reviews)
"Bad m"(in 82 reviews)
"I will kayak again."(in 111 reviews)
Overall rating5.2 FairBased on 201 reviews
Cleanliness
5.7
Comfort
5.8
Overall
5.1
Pick-up/Drop-off
5.4
Value for money
5.5
Recent reviews
Traveller rating
23
15
1
14
4
0
73
Find reviews that mention:
2.0
I arrived at midnight to pick up an SUV reserved. I was told that I was late and the had given the SUV to another customer. I required a seven passenger vehicle to transport my family while in Florida. I returned the vehicle three days later and was double charged. Further, I went to the airport and reserved a seven passenger SUV from a competitor without hassle. I would not recommend an offsite vehicle renting company. Wrench you desired vehicle at the airport.Reviewed 10 Jan 2025
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2.0
They cancelled my reservation and did not have the vehicle I rented so I was forced into a more expensive vehicle…….not good and won’t rent through them again!Reviewed 6 Jan 2025
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8.0
I was a last-minute booking when a flight delay made my pre-arranged rental car (from my preferred brand) unavailable. The gentleman who helped me at the counter when I picked up was great. Friendly, kind service, and understanding of my situation--but the person who checked the car as I left was terrible. He didn't speak to me at all, was on the phone with someone the entire time, didn't assist me in any way. When I rent from other brands, they always ask if there's anything they can do to help me--directions, reminders about features of the car, etc... this guy just talked to whichever person on his phone and moved a truck out of the way without telling me that I was good to go or anything. I hesitated, and he gestured at me to leave. When I arrived back, the lady who helped check the car back in was courteous and kind. I wish the one man hadn't left such a bad impression, because then I could've given everyone a 5 over all.Reviewed 16 Dec 2024
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6.0
Ace service provider was great! However the car was a bit shaken if you drove over 70 or 75. I think the wheels were lose or something. Other than that the car was nice.Reviewed 28 Oct 2024
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4.0
Drop off was a breeze. Car was decently clean. Pickup the sales woman explained that I needed liability insurance for $100 for my rental because it was FL state law. I explained I carry my own insurance and I would be covered for rentals as well as my credit card coverage. She explained no it doesn’t work like that and made me sign up for the liability coverage. I late called back and complained and someone removed it thankfully but it was confrontational in the lobby while picking up my rental.Reviewed 20 Sept 2024
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2.0
When you make the reservation, they don't give you the real price, they deceive you. They also don't give you the vehicle you reserved.Reviewed 18 Sept 2024
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2.0
This booked was cancelled previously.Reviewed 6 Sept 2024
review from
6.0
Incredibly long wait to pick up car. Car was otherwise nice and drop off easy.Reviewed 16 Aug 2024
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2.0
Except for a “Karen” at the front desk, the associates are really kind. The shuttle drivers are great, but there are hidden fees everywhere, and you need to add two hours just to get into their parking lot and wait in a super long line for your car. I don’t recommend this place and won’t use it again.Reviewed 9 Aug 2024
review from
2.0
First of all, you never told me where to pick. I guess I never read the emails, but you never told me where to pick up the car so when I got to Florida airport, I tried to reach out to you and there’s no nowhere to call and it was voice automated is my first time to run from you guys so it be nice to receive a phone call the day before or two days before to tell me where to pick up the car And I thought it was actually gonna be easy to pick up the car at the airport that would be easy, but I am new to renting cars so it would be nice to get feedback but I’m hoping that you guys could reimburse me the $90 for fee but if you can reach out to me, my number is 9175181031. I never got the car so how can I know? I’m not computer savvy on the computer so having to rent with somebody else but going forward I think I know it’s on my part but should’ve reached out to me. I’m renting a car from you pick up and drop off so it’s not nice to know. It’s a 50-50 thing.Reviewed 23 Jul 2024
review from
2.0
Shuttle did not come. No one answered the call.Reviewed 29 Jun 2024
review from
2.0
Bottom feeders. Swindling every penny they can. And going as lying about the toll roads in order to get me to pay an additional $77 which ended up being 1/3 of the total cost and I didn’t even need to add it to the rental. Very greasy company. And had a thug blocking the exit with a van to check paperwork. Very uncomfortable experience. And the deposit was $500 instead of the $300 that is clearly stated online.Reviewed 20 Jun 2024
The most popular and convenient location to collect your car hire when you book Ace hire cars in Orlando is at the Orlando International Airport (MCO). The airport rental car pick-up locations are found by Terminal A and B on Level 1 of ground transportation. Check with your Ace car staff whether the Ace hire pick-up is at Garage A or B. You can also drop off your car after hours and drop the keys in the keybox. Clear this with Ace before your drop-off to ensure smooth sailing.
When you make the decision to book Ace hire cars in Orlando, you will have a wide choice of cars to choose from. The Ace fleet ranges from compact mini cars, intermediate, to larger SUV, luxury vehicles and vans. It all depends on what sort of travel itinerary you have, but if you are travelling beyond the city centre then hiring a larger car will give you more luggage and interior space. If you want to splurge, then hiring one of the higher-end luxury cars will put the cherry on the top of your holiday plans.
If you are travelling to Orlando to visit the famous Disneyland, then when you book Ace hire cars in Orlando, you can rest assured you will be close to the action. The Orlando Airport pick-up is only 18min away from the famous resort, and if you are staying at Disneyland or at one of the hotels in the area, this is your best bet for convenient car hire with no hassle pick-up and drop-offs. You can hop on the motorway and within 18 km be at your destination.
There are some car rental companies that only allow the use of credit cards for booking a car, but when you book Ace hire cars in Orlando, you will be able to use your debit card. Keep in mind that they will put a large holding deposit on your card for the payment, deposit and insurance purposes so make sure you have enough cash flow to sustain this. The debit card needs to be in the name of the designated driver and hirer.
25% of our users found car hire from Ace in Orlando for £30 or less.
Book your car hire from Ace in Orlando at least 1 day before your trip in order to get a below-average price.
Full-size car hire from Ace in Orlando are around -38% cheaper than other car types, on average.
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FAQs about hiring a car from Ace in Orlando
What petrol policy is best when using Ace hire cars?
There are many options with fuel policies for Ace car hire, but your best bet would be to choose the full-to-full policy, which means you collect the car with a full tank and then you can refill the tank before you drop it off, so you don’t have any pay and extra surcharges if the car rental company refills the car for you. If you are travelling long distance, then this is the best option as you can monitor your own fuel expenses and usage.
How old do I have to be to rent Ace car hire in Orlando?
There are certain age requirements for renting a car in Orlando from Ace car hire. The basic age limit is 25 years old but they do offer a youth surcharge if you are younger than 25, but not younger than 20. Your insurance policies will be steeper and you will need to pay more to hire the car. There is also an older age requirement and if you are older than 75 you will need to pay an age surcharge. Double check the rates with Ace to make sure you know the exact amounts before booking your Ace car hire.
What extras should I book when using Ace car hire?
Orlando is a massive country with different areas, motorways, and inner city roads to navigate so instead of trying to navigate using your mobile phone maps and using international roaming data fees, simply hire out a GPS from Ace car hire loaded with all the relevant updated maps. This way you can focus on the road and not the mobile phone. Downtown Orlando is in Orange County but some of the top amusement parks are situated in further regions like Osceola County or Polk County, so rather take the stress out of navigation and use the extra benefits. The extras will be a very minimal extra added onto your car rental.
How much does it cost to hire a car from Ace in Orlando?
On average a car hire from Ace in Orlando costs £35 per day.
What is the most popular car hire from Ace in Orlando?
Full-size (Chevrolet Suburban or similar) is the most frequently booked car hire type from Ace in Orlando.
How many car hire locations does Ace have in Orlando?
Ace has 1 hire location in Orlando. Take a look at our Ace hire location map to find the best car hire near you.
Does Ace have a car hire location at the airport: Orlando airport (MCO)?
Yes
Does Ace offer shuttle or airport pick-up services from Orlando airport (MCO)?
No (according to our data)
Does Ace have a car hire location at the airport: Orlando Sanford Intl airport (SFB)?
No (according to our data)
Does Ace offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?
No (according to our data)
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Everything you need to know for your Ace car hire in Orlando
Search for cheap car hire from Ace in Orlando with KAYAK and hire a car from Ace that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Ace car hire deal in Orlando.
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