Cons: First overseas flight that didn't offer free alcohol.
Sep 21, 2016
Pros: Satisfied all round. The staff even assisted me when it appeared my hand luggage was not found at the end of the trip. Apparently someone had shifted its position and the telltale sign turned inside. Gratitude to the staff for the quick discovery.
Cons: I felt rather embarrassed that I was expected to present a transit visa before I COULD join another Aer Lingus plane on what I expected to be a straight flight from London to Washington. (I had the same problem on my flight to UK through Dublin when for some twenty minutes I was waiting the pleasure of the officer before he would sign my passport.) I travelled from Nigeria (but on Ethiopian Airlines), on my way to Washington with a stop at Dublin without any embarrassment or query to present a transit visa. I never expected the embarrassment since Aer Lingus originates from Ireland and anything to boost the use of the airline I expected would be put in place, not the reverse.
Sep 15, 2016
1st time Aer Lingus flyer
Pros: Our flight going to Ireland and returning home was very smooth, left on time and non eventful. The crew were friendly, helpful and professional. Enjoyed the good selection of movies, music, etc. and for airline food it was good.
Aug 23, 2016
Pros: The movie selection was excellent and the flight attendants have nice accents and smiles. The flight attendants should be given a bit more to work with in terms of actually keeping the customers happy with space for the human, food that tastes good, and lower prices for snacks and drinks.
Cons: It feels like one is on a slave ship packed in like sardines. I'm five foot four inches tall, and there was not even enough space for me! The person ahead of me was unable to push his seat back, thank goodness. Then, it costs money for any decent snack, the sour cream and onion pretzels were not doing it for me. And so expensive! I wound up paying $35 extra for food and two drinks on the seven hour flight, and then the flight attendant urged my six foot tall companion to pay extra for a seat with more legroom. And I'll be honest: getting off, when we got to the bag carousel, that was really a zoo. Three flights using same carousel at once, which was not moving. No Aer Lingus personnel around. And I thought, "Next time, I don't care if its 200 more, I'm paying for Lufthansa."
Aug 19, 2016
poor service and shocking prices
Pros: Having previously flower with delta and American Airlines I was shocked to see how far behind Aer Lingus were, they offered each passenger a free soft drink which instead of being given a can or bottle was poored from a two liter bottle into a shot glass, surprisingly any alcoholic beverages came with a €6 charge and the food was nowhere near there rival air lines either. If flying again I would certainly pay the extra €50 and fly with a proper air line
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