Traveller reviews
Overall rating
6.9
Good
Based on 3,184 reviews
Boarding
7.2
Comfort
7.3
Crew
7.8
Entertainment
6.8
Food
6.6
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Cabin bag
0 cabin bags selected
Checked bag
0 checked bags selected
Baggage per passenger
JetBlue information
| IATA code | B6 |
|---|---|
| Routes | 583 |
| Top route | Los Angeles to New York John F Kennedy Intl |
| Airports served | 114 |
| Top airport | New York John F Kennedy Intl |
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Direct from £293
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Direct from £109
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Direct from £65
JetBlue traveller reviews
Pros
"The great services as always."
(in 137 reviews)
"Generous portion of free snacks."
(in 243 reviews)
"Crew was friendly and accomodating."
(in 835 reviews)
Cons
"Arrived 17 minutes early too!"
(in 21 reviews)
"Free WiFi and seat comfort!"
(in 45 reviews)
"Flight was 6 hours late."
(in 243 reviews)
Recent reviews
Traveller rating
526
137
116
304
23
Find reviews that mention:
crew was great
flight attendants
great flight
jet blue
delayed flight
flight entertainment
leg room
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6.0
Safe takeoff and landing Better snacks and coffee. Headphones for the TV monitors.
Reviewed Nov 2023review from
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10.0
We were very impressed by the crew. They were professional and friendly, making for a very pleasant experience. Because the aircraft was relatively small, everyone interacted with the same small number of crew members.
Reviewed Nov 2023review from
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10.0
The deleays
Reviewed Nov 2023review from
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4.0
If jet blue is going to offer tv at every seat, fix the headphone connection so you can hear. Haven’t had a usable headphone jack in years
Reviewed Nov 2023review from
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4.0
I didn't like the 2 hour delay and then mechanical issue once we were on board.
Reviewed Nov 2023review from
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6.0
Pepsi products are a bad choice.
Reviewed Nov 2023review from
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4.0
The new seats JetBlue uses angle downwards, so the entire flight you are sliding forward out of your own seat. These seats suck!
Reviewed Nov 2023review from
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10.0
Nothing
Reviewed Nov 2023review from
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10.0
Best Thing flight took less time than programmed, quick entry and exit. Recommended!
Reviewed Nov 2023review from
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6.0
Flight was 2.5 hr delayed
Reviewed Nov 2023review from
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6.0
JetBlue has too many delayed flights. I cant recall in the past two years flying with JetBlue without some form a delays. I expect better B6.
Reviewed Nov 2023review from
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8.0
Check in machines at airport didn't work in both directions. Always needed manual intervention by an agent, which was very frustrating
Reviewed Nov 2023review from
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10.0
Flight was on time and it was smooth
Reviewed Nov 2023review from
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10.0
I loved the Mint class comfort
Reviewed Nov 2023review from
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6.0
Drinks and snacks provided. TV had a lot of entertainment options. Plane was fairly comfortable. Staff was less than pleasant.
Reviewed Nov 2023review from
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10.0
Excellent staff on board
Reviewed Nov 2023review from
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8.0
My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
Reviewed Nov 2023review from
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6.0
almost 4 hour delay as they over booked and had to wait for 8-10 volunteers to agree to travel next day.
Reviewed Nov 2023review from
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10.0
On time. Comfortable. Good entertainment.
Reviewed Nov 2023review from
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8.0
Food options were good.
Reviewed Nov 2023review from
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6.0
Flit s
Reviewed Oct 2023review from
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6.0
3 sG
Reviewed Oct 2023review from
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2.0
a
Reviewed Oct 2023review from
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6.0
The flight itself was fine.. the customer service was amonst the worst I’ve seen. When booking my flight, I selected my window seat as I always do because when I’m flying alone so I can rest against it without worrying about falling asleep on anyone.. Then when it came time to check in, there was no record of my seat selection and the only window that was left cost me an extra $74. I called and they said there was a glitch when I booked the first time and there was nothing they could do about it.. Meanwhile the only reason I was flying JetBlue was because I had a $50 credit from the last awful flight we had that was delayed for four hours… So it actually cost me more to use that credit. Never flying with them again.
Reviewed Oct 2023review from
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6.0
Flight was turbulent
Reviewed Oct 2023review from
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10.0
God bless America 🇺🇸 🙏 ❤️
Reviewed Oct 2023review from
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2.0
We were charged twice for checked bags and one never arrived at our destination. The flight was delayed 90 minutes with no explanation given.
Reviewed Oct 2023review from
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2.0
Plane is old and seats are worn. Add to it the plane was dirty. No plugs for laptop.
Reviewed Oct 2023review from
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8.0
Always like Jet Blue! It seems, however, that people are getting bigger & seats are getting smaller! We had a very full flight and I couldn't get an aisle seat like I always do. I wish there were more leg room. People sitting next to me were very nice though so it was fine to disturb them if I needed to use the restroom. Otherwise the flight was fine but a bit long.
Reviewed Oct 2023review from
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10.0
Too much talk from crew about credit card.
Reviewed Oct 2023review from
JetBlue FAQs
What is JetBlue's carry-on size allowance?
On board JetBlue flights, cabin baggage should not exceed 21x13x8in. If your hand luggage is bigger, the JetBlue assistance team will most likely ask you to pay extra for checked luggage.
Where does JetBlue fly to?
JetBlue offers direct flights to 112 cities in 33 different countries. New York, Los Angeles, and Boston are the most popular cities covered by JetBlue.
What is JetBlue’s primary hub?
JetBlue concentrates most of its flight operations in New York.
How does KAYAK find such low prices on JetBlue flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including JetBlue.
Flight status
JetBlue route map
Top flight routes
Top airports served by JetBlue
- New York John F Kennedy Intl Airport (JFK)
- Boston Logan Intl Airport (BOS)
- Fort Lauderdale Airport (FLL)
- Orlando Airport (MCO)
- New York LaGuardia Airport (LGA)
- Los Angeles Airport (LAX)
- San Juan Luis Munoz Marin Intl Airport (SJU)
- Washington, D.C. Reagan-National Airport (DCA)
- Newark Airport (EWR)
- Palm Beach Intl Airport (PBI)
- Tampa Airport (TPA)
- White Plains Westchester County Airport (HPN)
- Santo Domingo Las Americas Airport (SDQ)
- San Francisco Airport (SFO)
- Cancun Airport (CUN)
JetBlue contact information
- B6 IATA code
- 1-801-449-2525 Call
- JetBlue.com Visit
Overview of JetBlue
JetBlue services flights to over 100 destinations across the world, with many of them being located in North America, South America, and Central America. If you are interested in going to South America, popular options include countries such as Peru, Colombia, Ecuador, while for Central America, you can choose from Belize, Panama, and Costa Rica.
Depending on how luxurious you would like your travel experience to be, JetBlue has four classes to choose from, referred to as Blue, Blue Plus, Blue Flex, and Mint. While Blue is most similar to standard economy, Blue Plus will allow you to check one bag for free. Blue Flex provides two free checked bags and access to expedited security, while Mint offers the most services, including early boarding, free dining options, and lie-down seats.
This airline has 3 different types of aircrafts and over 250 individual planes, with the primary brands being Airbus and Embraer. Each plane has a unique tailfin design, with many of them related to New York, a city that is known for being the company’s headquarters and primary hub. Considered to be the airline’s most commonly flown plane, the Airbus A321 has the longest fuselage and can fit up to 159 passengers, making it convenient for long haul flights.
To help operate their flights as smoothly as possible, JetBlue has created partnerships with a number of other airlines, such as Aer Lingus, Lufthansa, American Airlines, and Virgin Atlantic. Additionally, the company has codeshare agreements with upwards of 20 companies, with some examples being Hawaiian Airlines, Japan Airlines, and TAP Air Portugal.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.