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LOT: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with LOT.
Ramsey Qubein
21 August 2024

LOT Polish Airlines is the national carrier of Poland and one of the oldest airlines in the world. It is a leader in flights to and around Eastern Europe. Its Star Alliance membership gives it global reach while creative management thinking has helped it to expand long-haul flying to secondary regional cities in Eastern Europe. Chances are, if you are heading to the region, LOT Polish will be one of the best options both in both price and routing. Here’s why.

A strong hub airport at Warsaw Chopin airport

Named for composer Frederic Chopin who lived in Warsaw and was born nearby, this modern hub facility is all glass, permitting plenty of natural light. The airport is quite efficient, but bursting at the seams. Luckily, there are plans for a completely new airport in the works for Warsaw. But, for now, flights to almost all of LOT Polish Airlines’ destinations pass through Poland’s capital city.

The airport terminal is divided between Schengen and non-Schengen areas, but I have never found the passport control line that separates the two to be long. According to the airline, the minimum time needed to connect between two of its flights is only 40 minutes. The airline often sells a connection with that short of a timeframe without any worry that you will miss the next flight. That is one of the lowest connecting times in Europe, giving this airport an edge.

If connecting between domestic flights, it’s even shorter, but you will need more time if needing to pass through passport control. The linear shape of the terminal makes it quite easy to navigate, and the only diversions you might find are the interesting shops along the way. I find that the streaming sunshine indoors is especially welcoming when stepping off a long flight.

Modern, rejuvenated fleet

After years of operating with an ageing fleet, LOT has finally upgraded its entire aircraft roster to the latest-generation models. It consists of an entirely Boeing and Embraer fleet using the B787 Dreamliner and B737-800 and (more modern MAX models) for international and European flights, respectively.

It also relies on its Embraer 175, 190 and 195 models to link domestic cities as well as other points on its network within Europe. These planes are my favourite when flying in economy class because they do not have middle seats with their 2-2 configuration.

This fleet gives the airline tremendous flexibility, and because its planes are not as large as other carriers’ aircraft, it can launch routes that other airlines may not be willing to retry. For example, LOT Polish stepped in to fly long-haul flights from Budapest, Hungary when the Hungarian national carrier went bankrupt. It has flown to the U.S. and South Korea on and off from the Hungarian capital city.

LOT Polish also connects secondary Polish cities with long-haul flights to the United States, including from Kraków and Rzeszów to New York or Chicago. This gives the airline a route network that few other carriers can match.

Onboard comforts

LOT Polish operates three cabins on its long-haul flights and just two on narrowbody planes. This includes business, premium economy and economy classes.

Business class

The flat-bed business class seats on its Boeing 787 Dreamliners are wide with plenty of legroom (so much so that at six feet tall, I cannot touch the seat in front when stretching my legs). The one downside is that the layout is 2-2-2, which means when you are in the window seat, you have to step over someone in the aisle.

On regional flights, business class is simply the standard economy class seat with the seat next to you blocked. I like this setup since it gives you more space to work, but it is disappointing that so many European carriers follow this model when business class airfare is so costly.

There is no shortage of food service on LOT Polish flights, and even on shorter flights, there is usually an impressive meal. Longer flights have tray tables dressed with white cloths and plates and silverware placed directly on the table as if in a restaurant. On shorter flights, it is served all on one tray with a selection of drinks, including tasty Polish wine and beer.

If not redeeming miles, the most common way I end up in business class is by using the airline’s bid-for-upgrade system. You can pay a flat price, too, but you will save a lot more by using the auction system. It’s usually a fraction of the overall cost, and when I succeed, I find myself sleeping in a flat bed after tucking into sweets and cordials served from a dessert cart while smiling about the cash I saved. The upgrade system also works for travellers upgrading from economy class to premium economy.

Premium economy class

On Boeing 787 Dreamliner flights between continents, this is an option for travellers. Seats are in a smaller cabin, which is more intimate with only a few rows in a 2-3-2 setup (avoid that middle seat, if you can). These are larger than the seats in economy class and come with greater recline, leg, and elbow room, plus foot rests. For me, this is a happy compromise (especially on day flights) without paying up for business class. Heartier meals and drinks are on offer, too.

Economy class

Hot meals and an open bar with beer and wine are complimentary on long-haul flights, but all other LOT Polish flights have a buy-on-board menu. Entertainment screens on its Dreamliner planes provide extra diversion between meals with a wide variety of international films, sitcoms and music programmes.

Larger-than-expected loyalty programme

LOT Polish uses the Miles & More loyalty programme for frequent flyers, which also includes carriers like Lufthansa, Austrian, Brussels Airlines and Swiss International. LOT Polish frequent flier members can also earn and redeem miles on all of the airlines within Star Alliance, which cover every corner of the globe.

I really appreciate that when redeeming miles from other Star Alliance airlines, I can very often find award availability when flying on LOT Polish. The airline makes a great deal of award space for redemption available to partners, which adds a lot of value for being a member of any Star Alliance programme.

Premium services

LOT Polish offers passengers in premium cabins as well as those with elite status in its loyalty programme some extra perks. These include benefits available at the airport and on board.

Fast Track

This fast-track entrance in Warsaw and Gdansk airports gives eligible passengers (or anyone willing to pay for it) access to premium check-in and shorter security lines. While many airlines offer an expedited path through the airport, LOT Polish sells access to anyone that wants to buy it when flying with the airline.

Lounge network

The only LOT Polish-branded lounges are in Poland, but some of them have private lounge-within-a-lounge sections for its top elite status and Star Alliance Gold members. In other airports, eligible LOT Polish passengers can use Star Alliance lounges or contract facilities. That’s one of the major perks of flying with a member of the world’s largest global group, Star Alliance.

TIME2THINK

As someone whose plans are constantly in flux, buying an airline ticket can be stressful because I need to align my work schedule around my trips. The TIME2THINK option allows you to pay a small fee, which is very worth it for me to lock in my price, to hold a ticket for as many as three days while you finalise other travel issues. To me, that is very worth it.

Premium meals

LOT Polish is a full-service carrier and always offers a refreshment in economy in addition to a paid snack and drink menu. On longer flights, there is a hot meal, but pickier eaters can choose an upgraded meal when seated in economy. In addition to free special dietary requirement meals, there are also gourmet meals available in economy class for a fee served on porcelain and in greater quantity than the free meals served to everyone.

Polish flavours

I love how the airline highlights its national heritage in the food and beverage aspect. The wine and spirits menu includes Polish labels, and before landing, local chocolates or sweets are a parting gift from the crew in business class. The one thing I wish the airline would do more of is offering at least one Polish option with every meal choice on all flights. Sometimes, the only choices are international, which seems like a missed opportunity to me.

In all cabins, the buy-on-board menu includes some Polish snacks as well as the opportunity to buy unique things like celebratory cakes and bottles of Champagne delivered to any seat with advance notice for special occasions.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up to date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

April

High season

July

Cheapest flight

£335
Best time to beat the crowds but there is an average 1% increase in price.
Most popular time to fly (6% more expensive on average)
Flight from London Heathrow Airport to Dubai

FAQs about flying with LOT

  • What is LOT's carry-on size allowance?

    On board LOT flights, cabin baggage should not exceed 21x15x9in. If your hand luggage is bigger, the LOT assistance team will most likely ask you to pay extra for checked luggage.

  • Where does LOT fly to?

    LOT offers direct flights to 89 cities in 51 different countries. Warsaw, Prague, and Krakow are the most popular cities covered by LOT.

  • What is LOT’s primary hub?

    LOT concentrates most of its flight operations in Warsaw.

  • How does KAYAK find such low prices on LOT flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including LOT.

  • When are LOT plane tickets cheapest?

    Flight prices with LOT will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with LOT is April, while the most expensive is July.

  • What’s the cheapest route that LOT flies?

    In the last 72 hours, the cheapest route flown by LOT found on KAYAK was from Warsaw to Katowice, with a price of £36 for a round-trip.

  • What are the most popular airports for LOT flights to depart from?

  • Is LOT part of an airline alliance?

    Yes, LOT is part of the Star Alliance airline alliance.

  • How many destinations does LOT fly to?

    In total, LOT flies to 90 destinations.

See more FAQs

Top tips for flying with LOT

  • If you’re looking for the cheapest LOT tickets, then try to fly from London Heathrow Airport, where flights have been cheapest lately. The cheapest route from here available recently is to Dubai, and costs £335.
  • The cheapest month for flights with LOT is April, while the most expensive is generally July.

LOT customer reviews

7.6
GoodBased on 1,151 verified guest reviews
7.5Comfort
8.1Crew
7.1Food
7.6Boarding
7.0Entertainment

Pros +
Cons -

Show reviews that mention
Traveller rating:
Sort by:
T
6.0 Okay
KTW-WAW
so so
R
6.0 Okay
JFK-WAW
Plane is super outdated, seats not that comfortable for business class. Lounge also out dated. They need to catch up to 2024. Don’t think I’d ever fly again.
V
8.0 Very Good
WAW-MIA
Everything was good, flight was smooth and on time Like service
V
10.0 Wonderful
VNO-WAW
I like everything, especially,that flight was on time
E
10.0 Wonderful
YYZ-WAW
Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.
O
10.0 Wonderful
ORD-WAW
Very good experience
M
10.0 Wonderful
WAW-MIA
Everything was fantastic
R
8.0 Very Good
JFK-WAW
Aircraft was new. Food so so, especially vegetarian was very disappointing.
V
6.0 Okay
WAW-ORD
Excellent staff.
V
8.0 Very Good
POZ-WAW
Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.

LOT flight status

Sun 12/8

LOT route map – Which destinations does LOT fly to?

Find out which destinations you can fly to direct with LOT by entering your departure airport. If you want to know whether LOT flies a certain route, enter both the departure and destination airport before hitting search.
Sun 12/8

All LOT flight routes

Flight no.Departure airportArrival AirportDurationMonTueWedThuFriSatSun
138Istanbul (IST)Warsaw (WAW)2h 40m
137Warsaw (WAW)Istanbul (IST)2h 45m
274London (LCY)Vilnius (VNO)2h 40m
273Vilnius (VNO)London (LCY)3h 0m
27New York (JFK)Warsaw (WAW)8h 30m
3919Warsaw (WAW)Krakow (KRK)1h 0m
140Istanbul (IST)Krakow (KRK)2h 20m
139Krakow (KRK)Istanbul (IST)2h 35m
779Warsaw (WAW)Vilnius (VNO)1h 10m
189Warsaw (WAW)Tashkent (TAS)6h 5m
196Astana (NQZ)Warsaw (WAW)7h 30m
195Warsaw (WAW)Astana (NQZ)6h 35m
780Vilnius (VNO)Warsaw (WAW)1h 10m
3908Krakow (KRK)Warsaw (WAW)0h 55m
434Madrid (MAD)Warsaw (WAW)3h 35m
26Warsaw (WAW)New York (JFK)9h 45m
411Warsaw (WAW)Zurich (ZRH)2h 5m
312Venice (VCE)Warsaw (WAW)1h 50m
311Warsaw (WAW)Venice (VCE)2h 0m
4Chicago (ORD)Warsaw (WAW)8h 55m
280London (LHR)Warsaw (WAW)2h 40m
279Warsaw (WAW)London (LHR)3h 0m
3Warsaw (WAW)Chicago (ORD)10h 20m
122Dubai (DXB)Warsaw (WAW)7h 10m
3985Warsaw (WAW)Zielona Góra (IEG)1h 5m
121Warsaw (WAW)Dubai (DXB)6h 35m
410Zurich (ZRH)Warsaw (WAW)2h 0m
394Hamburg (HAM)Warsaw (WAW)1h 30m
393Warsaw (WAW)Hamburg (HAM)1h 45m
454Stockholm (ARN)Warsaw (WAW)1h 40m
453Warsaw (WAW)Stockholm (ARN)1h 50m
3827Warsaw (WAW)Gdansk (GDN)1h 0m
3885Warsaw (WAW)Katowice (KTW)0h 55m
355Warsaw (WAW)Munich (MUC)1h 45m
483Warsaw (WAW)Oslo (OSL)2h 10m
574Belgrade (BEG)Warsaw (WAW)1h 40m
524Prague (PRG)Warsaw (WAW)1h 15m
464Copenhagen (CPH)Warsaw (WAW)1h 25m
332Paris (CDG)Warsaw (WAW)2h 15m
331Warsaw (WAW)Paris (CDG)2h 35m
45Warsaw (WAW)Toronto (YYZ)9h 40m
46Toronto (YYZ)Warsaw (WAW)8h 25m
730Yerevan (EVN)Warsaw (WAW)4h 5m
3880Katowice (KTW)Warsaw (WAW)0h 55m
269Warsaw (WAW)Amsterdam (AMS)2h 20m
463Warsaw (WAW)Copenhagen (CPH)1h 35m
270Amsterdam (AMS)Warsaw (WAW)2h 0m
406Düsseldorf (DUS)Warsaw (WAW)1h 50m
384Frankfurt am Main (FRA)Warsaw (WAW)1h 45m
3982Zielona Góra (IEG)Warsaw (WAW)1h 0m
729Warsaw (WAW)Yerevan (EVN)3h 35m
392Berlin (BER)Warsaw (WAW)1h 15m
126Riyadh (RUH)Warsaw (WAW)6h 25m
381Warsaw (WAW)Frankfurt am Main (FRA)2h 5m
72New Delhi (DEL)Warsaw (WAW)8h 50m
514Chisinau (RMO)Warsaw (WAW)1h 50m
573Warsaw (WAW)Belgrade (BEG)1h 45m
513Warsaw (WAW)Chisinau (RMO)1h 45m
640Bucharest (OTP)Warsaw (WAW)1h 55m
405Warsaw (WAW)Düsseldorf (DUS)2h 0m
527Warsaw (WAW)Prague (PRG)1h 20m
125Warsaw (WAW)Riyadh (RUH)5h 30m
304Rome (FCO)Warsaw (WAW)2h 30m
502Ostrava (OSR)Warsaw (WAW)0h 55m
501Warsaw (WAW)Ostrava (OSR)1h 0m
3816Gdansk (GDN)Warsaw (WAW)1h 0m
533Warsaw (WAW)Budapest (BUD)1h 20m
71Warsaw (WAW)New Delhi (DEL)7h 30m
319Warsaw (WAW)Milan (MXP)2h 15m
3933Warsaw (WAW)Szczecin (SZZ)1h 5m
391Warsaw (WAW)Berlin (BER)1h 20m
484Oslo (OSL)Warsaw (WAW)2h 0m
532Budapest (BUD)Warsaw (WAW)1h 20m
416Geneva (GVA)Warsaw (WAW)2h 10m
415Warsaw (WAW)Geneva (GVA)2h 20m
356Munich (MUC)Warsaw (WAW)1h 45m
3965Warsaw (WAW)Lublin (LUZ)0h 45m
639Warsaw (WAW)Bucharest (OTP)1h 50m
791Warsaw (WAW)Tallinn (TLL)1h 45m
3853Warsaw (WAW)Wroclaw (WRO)1h 0m
3854Wroclaw (WRO)Warsaw (WAW)1h 5m
496Gothenburg (GOT)Warsaw (WAW)1h 35m
794Riga (RIX)Warsaw (WAW)1h 25m
224Vienna (VIE)Warsaw (WAW)1h 15m
613Warsaw (WAW)Zagreb (ZAG)1h 40m
614Zagreb (ZAG)Warsaw (WAW)1h 35m
793Warsaw (WAW)Riga (RIX)1h 25m
3802Rzeszow (RZE)Warsaw (WAW)0h 55m
303Warsaw (WAW)Rome (FCO)2h 30m
3801Warsaw (WAW)Rzeszow (RZE)0h 55m
3934Szczecin (SZZ)Warsaw (WAW)1h 5m
495Warsaw (WAW)Gothenburg (GOT)1h 45m
3966Lublin (LUZ)Warsaw (WAW)0h 40m
633Warsaw (WAW)Sofia (SOF)2h 0m
786Tallinn (TLL)Warsaw (WAW)1h 40m
433Warsaw (WAW)Madrid (MAD)3h 55m
3945Warsaw (WAW)Poznan (POZ)1h 0m
598Tirana (TIA)Warsaw (WAW)2h 5m
149Warsaw (WAW)Cairo (CAI)4h 5m
597Warsaw (WAW)Tirana (TIA)2h 10m
223Warsaw (WAW)Vienna (VIE)1h 25m
722Baku (GYD)Warsaw (WAW)4h 50m
3946Poznan (POZ)Warsaw (WAW)0h 55m
231Warsaw (WAW)Brussels (BRU)2h 15m
79Warsaw (WAW)Tokyo (NRT)12h 50m
721Warsaw (WAW)Baku (GYD)4h 15m
602Athens (ATH)Warsaw (WAW)2h 35m
80Tokyo (NRT)Warsaw (WAW)14h 35m
632Sofia (SOF)Warsaw (WAW)2h 0m
374Stuttgart (STR)Warsaw (WAW)1h 40m
601Warsaw (WAW)Athens (ATH)2h 40m
373Warsaw (WAW)Stuttgart (STR)1h 55m
98Incheon (ICN)Warsaw (WAW)13h 10m
438Barcelona (BCN)Warsaw (WAW)3h 10m
150Cairo (CAI)Warsaw (WAW)4h 10m
22Los Angeles (LAX)Warsaw (WAW)11h 35m
172Larnaca (LCA)Warsaw (WAW)3h 40m
437Warsaw (WAW)Barcelona (BCN)3h 15m
21Warsaw (WAW)Los Angeles (LAX)12h 35m
171Warsaw (WAW)Larnaca (LCA)3h 30m
518Košice (KSC)Warsaw (WAW)1h 0m
578Sarajevo (SJJ)Warsaw (WAW)1h 45m
724Tbilisi (TBS)Warsaw (WAW)3h 55m
577Warsaw (WAW)Sarajevo (SJJ)1h 45m
238Brussels (BRU)Warsaw (WAW)2h 0m
3993Warsaw (WAW)Bydgoszcz (BZG)0h 50m
517Warsaw (WAW)Košice (KSC)1h 10m
723Warsaw (WAW)Tbilisi (TBS)3h 45m
More flight routes

LOT contact information

  • LOIATA code
  • +44 2037888001Call
  • lot.comVisit

Overview of LOT

For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.

When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.

LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.

The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.

LOT information

IATA codeLO
Routes194
Top routeWroclaw to Warsaw Frederic Chopin Airport
Airports served90
Top airportWarsaw Frederic Chopin

Other popular airlines in the United Kingdom

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.