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Pros: Covid 19 has made serious challenges to the air industry. We had the plane to ourselves. Most of the passengers were non rev employees.

Cons: I got the whole row to myself!

Pros: The crew was so friendly and attentive. There were few of us on the plane and they made sure to make us feel safe.

Pros: There was nobody in the flight

Cons: Nothing

Pros: Crew was incredible

Cons: Nothing. Thank you for everything and getting us home safe

Pros: Crew was wonderful amid all the chaos

Cons: Nothing. Everything was wonderful.

Pros: Easy boarding. On time. Snacks and water.

Cons: Good

Pros: I got the whole row to myself!

Pros: The crew was amazing and helpful, the plain was clean and pleasant flight

Cons: Very good

Pros: Crew were relaxed, friendly and patient.

Cons: Seats could be more comfortable. When I swiveled the air, the swivel was dirty. You can tell it might be cleaned but the swivel is probably not moved and cleaned.

Pros: So kind and friendly and helpful. I’m always impressed by Southwest!

Cons: Food for purchase

Pros: Amazing crew

Cons: Excellent

Pros: Had a few spare seats

Cons: Nothing at this time

Pros: Tons of space!

Cons: Seats could be more comfortable

Pros: Seats were very nice. Felt like a new plane. Love the boarding procedure.

Cons: Avoid Phoenix if you need to change planes to destination. It is crowded and amenities are lacking. Also, don't fly out of Austin after 6 PM if you want food. Everything closed at 6:00.

Pros: Entrainment and crew

Pros: Entertainment and crew

Pros: boarding was exactly on time and take off was just on time and flight was shorter than anticipated.

Pros: nicest people on SWA

Cons: arrived early-gate wasn’t ready

Pros: Amazing crew and service

Cons: Seats are too close and cramped

Cons: Great crew, nice flight.

Pros: The crew on Southwest is always great - attentive, professional, cheerful

Cons: We could always use more room. Always.

Pros: Southwest crew is always great. Fun, personable, professional.

Cons: Nothing really. This was a very short flight.

Pros: I really appreciate the young man at gate 9 who helped me get on an earlier flight as it was boarding. Grateful for his kindness and swiftness as well as the greeter who checked boarding passes. However what I enjoyed most of all were the flight attendants on the flight who were down to earth and fun. They turned a lot of frowny faces into laughter. Extremely polite as well...

Cons: Can’t think of one thing that could have been better. I’d like to add that the “new” New Orleans Airport is really nice

Cons: All was great!

Cons: Able to pick your seat

Pros: Everything!

Cons: Nothing

Pros: It was on time

Cons: I thought the joking of one of the flight attendants went to far

Cons: All good

Pros: Great crew!

Cons: Banana