|Flights arrive in||Newark|
|Flights depart from||Birmingham|
|Airlines||SWISS, KLM, Brussels Airlines, Lufthansa, Aer Lingus|
Cons: The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets.
Pros: The crew was great! The entertainment was pretty good too.
Cons: The cabin was WAY too warm.
Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.
Cons: The food could be much better. Although coming from Sicily it's tough to compare.
Cons: Seat confort
Pros: The seats aren’t the greatest
Cons: Just the seats
Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.
Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.
Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.
Pros: well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort
Cons: boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -
Cons: Flight cancelled
Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!
Cons: Pay attention to passengers.
Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Cons: no TV or other entertainment options so make sure to bring your own device or a book.
Pros: Arrived ahead of time
Cons: Not business treatment, the boarding que, the seats, the food
Pros: It was on time
Cons: The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Cons: Bus navette between thé flights
Pros: The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room.
Cons: More leg room.
Cons: Cramped economy seats compared to Bombay to Munich flight.
Cons: Instead of saying what could have been better, I want to praise the excellent wheel chair service at Munich airport. She went above and beyond, helped us find an alternatively connection after we missed ours and while reassuring us about the solutions. She was First Class service. Thank you.
Cons: My luggage did not make it
Cons: More tasty food.
Pros: The staff was great
Cons: Wifi didn’t work for me
Cons: The seats were very tight and narrow
Cons: I didn't like being taken for a bus ride and then standing outside in the open for 10 minutes before take off to Madrid and again today being brought to Terminal 1 to have to walk long distances to get to the passport control.
Cons: There was a lot of turbulence which the crew could not do much about. Apart from that a good experience
Pros: Flight on time
Cons: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.
Pros: Very short flight so pretty standard.
Cons: The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them.
Pros: I was offered to check in my carry on, it was nice.
Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.
Pros: The crew was excellent, very good food, good entertainment
Pros: Everything was perfect.
Cons: Seats are tiny and uncomfortable!
Pros: Yes, seat good.
Cons: There were delays and not good food. No veggie option.
Pros: Crew were friendly, boarded promptly
Cons: Food could have been better.
Cons: They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours.
Pros: Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane.
Cons: It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home.
Cons: My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest.
Cons: On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?
Pros: Amazing crew. Took care of people in every possible way and were concerned about their comfort. The food and drinks were above and beyond. Other airline CEO’s should fly Lufthansa and find out what they need to do to impress their customers. side pockets beneath the windows are great to have.
Cons: The only thing I can say is the seating on a long flight needs a little more room. When the person in front lets their seat back it gets to be a little cramped.
Pros: Literally one of the worst check in experiences I have ever had traveling
Cons: The person checking me in could have given me a few minutes to help me understand the flight delay
Cons: Boarding by rows would avoid people rushing to line up ahead of time.
Pros: The transfer after the flight was very helpful.
Cons: Entertainment was absent.
Pros: Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess.
Pros: The crew was excellent, very good food, good entertainment
Pros: Swiss is always excellent
Pros: The flight was smooth and on time. The flight crew did everything alright.
Cons: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.
Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Cons: There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown
Pros: comfortable leg space
Pros: Food and a good cabin crew on Brussels Air.
Cons: No complaints
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