Find cheap flights from Birmingham to Newark Liberty Airport

Pros: "N/A"

Pros: "Awful!!!"

Pros: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."
Cons: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Pros: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Cons: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Pros: "Food was great, creww was very nice"
Cons: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Pros: "The loveliest crew possible and the easiest and most efficient connection logistics imaginable! Full praise for Swiss Air"

Pros: "nice flight"

Pros: "Seat was ok, crew was friendly"
Cons: "Movie options were limited"

Cons: "Entertainment system was not working"

Pros: "A good airline and a good flight. Lots of entertainment options."
Cons: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Pros: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Cons: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Cons: "Waited for baggage at Newark for more than 45 min"

Pros: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Cons: "All of it"

Pros: "Dry. I’ve food and really felt pampered"
Cons: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Pros: "The service and food are very good."
Cons: "Tight space for business class."

Pros: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Cons: "A little tight in economy and i am short"

Pros: "Everything was as accommodating as possible."

Pros: "Nice staff and inflight service. seats were great"

Pros: "good service, patient with passengers"
Cons: "For 9 hr flight the space between the seats in economy class was way too small. Im 1.75cm (medium) and I felt squeesed and very unconfitable not like in Lufthansa airplane flying from Newark to Dussldorf. (Flight only 6:15min) In addition, when front passenger moved his seat back on me I had a lot of difficulties with getting in and out of my seaat."

Pros: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Cons: "The legroom in economy is just as bad as you would expect."

Pros: "Pleasant staff"
Cons: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pros: "on time, good food, pleasant service"

Pros: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Cons: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Pros: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Cons: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Pros: "Outstanding service. Friendly flight attendants."

Cons: "Was sent through two redeem security screenings. In Zürich. I doubt this was the airline's fault but it had been a very early morning and it was challenging to remain patient."

Pros: "Legroom is too little"

Pros: "I was concerned the connections would be too tight but it worked out great!"

Pros: "Service was very good."
Cons: "Three and a half hours delay due to technical difficulties. Food was only a small cheese sandwich and a bottle of water. Could have given us a little more food. Seat on flight did not recline. Extreme turbulence for half an hour, very scary, thought we would never make it! All in all, a bad experience."

Pros: "Best flight crew experience ever"

Cons: "The seats are too close together front to back. It's torture if you are six feet tall and the person in front of you put the seat in the back position for 8 hours."

Pros: "Crew, food...."
Cons: "As I said before..."

Cons: "Expired cheese. Loudest plane I have ever been on."

Cons: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Pros: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Cons: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Pros: "I cannot check in online for us flights so I need to get my seat at the check in. I am flying with swiss every month between Zürich and New York but a lot of Ines I get a shitty seat even if I am silver status As a frequent flyer I expect a priority handling which is not the case . No upgrade poaaibility due to wrong booking class (even if flights are very expensive) if this continues to go that way I will change airline alliance This is more a miles and more issue but it is really annoying me in a way that I really consider changin"

Pros: "Everything except the earphones was great"
Cons: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Cons: "Better seats"

Cons: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Pros: "General good service, food was good"
Cons: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pros: "Food, service"
Cons: "Room in economy"

Pros: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Pros: "I was supposed to visit my father who was just put in a nursing home for a few days and the day of my flight I received an email from Swiss that they had rebooked me for the next day! So frustrating! The trip would have gotten so short that it wasn't worth it so I had to reschedule it 6 weeks out. It got my dad really upset! Thank god his health is stable at the moment."

Cons: "Delay and lost the luggage for the second time"

Cons: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Pros: "The food was delivered fast. The meals were delicious, especially the chicken and polenta. I also appreciated the ice cream and I enjoyed the selection of movies and television. I also appreciated the map and trip information display."

Pros: "Professional Staff; best food on international flight ever."

Cons: "Turkish Airlines are doing great job for customer satisfaction services and timing"

Pros: "Everything was excellent even the landing was as smooth as butter"
Cons: "A free upgrade to a business class seat :("

Pros: "The customer service, the seats were comfortable and the food was great"

Pros: "In flight entertainment was definitely above average."
Cons: "Crew were very impersonal. Didn’t seem to care about the needs of the passengers."

Pros: "Nothing"
Cons: "Comfort"

Pros: "The crew was good and spent time attending to your needs. It’s what I’ve come to expect from Turkish Airlines."
Cons: "I was reassigned a new seat without notice. I later learned it was due to a malfunction in the seat or IFE system. Several seats seemed effected and broken. The boarding process was disorganized which is unusual for this airline."

Pros: "NOTHING. Flight was canceled with no alternative."
Cons: "Flying a plane to a destination."

Pros: "None"
Cons: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Pros: "Full seasons of resurrection ertugrul would be appreciated. The flight really wouldn’t have felt so long"

Cons: "Boarding and airport were terrible. Needed to walk 2 KM from one gate to another, only to board bus back to original location. Bus needed to make multiple trips to accommodate all passengers, this took one hour for boarding."

Pros: "Overall good experience"
Cons: "Bathrooms were already dirty upon boarding"

Cons: "The flight was overbooked. We where forced to take another flight 6 hours later and in returen we where promised a 250 euro compensation and a 5 stats hotel to wait in. What actually happend is that we had to wait for 3 hours in a room without enoth chairs for everyone and then we got entry to the cheapest lounge at the airport."

Pros: "Good food, new movies and good leg space"
Cons: "Flight was delayed by an hour, luckily managed to make my connecting flight"

Pros: "Food was especially good."

Cons: "On time"

Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"

Cons: "Entertainment system not operational"

Cons: "There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense."

Pros: "Facilities are really nice"
Cons: "I only got one boarding pass at the check in."

Pros: "Overall the experience was good. Cabin crew helpful."
Cons: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."

Pros: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Cons: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."

Pros: "I have travelled internationally many times and this was my worst flight to date."
Cons: "They broke my $1000 vintage musical instrument. Check-in counter lady assured me that it would be well taken care of, but they totally broke it. I went to airport to file property irregularity report and their staff denied to file it and said that it was my mistake. I am not going to fly Turkish airlines anymore. Even the food was bad."

Cons: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"

Pros: "Good trip great service"
Cons: "None"

Cons: "small plane, noisy! did not like business class. BUt overall ok"

Cons: "I was happy with everything"

Pros: "I fly overseas every other year, I flew with many different airlines, the best and friendliest service is by far the Turkish airline attendants, would highly recommend"

Pros: "Food on board"
Cons: "Every thing they did to me Not wanting to speak english Not willng to help at all and shaking shouders when I asked a question thier only english no english And showimg no regard to of my problem I tell you what if This airline wants to earn my bunness then they must know not all of us speak turkish And I they are noy wlling to speak english then let Them only do busniss whith Turkish people only I am beyond dessapointed"

Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Pros: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Cons: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Cons: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."

Pros: "The entertainment specially the Turkish airline safety part"
Cons: "for short trip no need for mugabelat before food"

Cons: "Flight was delayed for 1.5 hours from its scheduled departure time. Upon arrival to Boston airport, it took a long time to find gate and disembark. As a result, I missed my boat ride connection. I had to incur hotel fees and be late for my business appointment the next morning."

Pros: "Everything"
Cons: "Everything"

Pros: "The lounge was great"
Cons: "They lost my bag for 4 days while i had a 7 hour stop over meaning they had sufficient time to arrange for it."

Pros: "Courteous service, good food and fine entertainment options."
Cons: "The USB charging port wasn't working."

Pros: "Nothing"
Cons: "The food was no good. The airplane was so hot sometimes I couldn't breathe"

Pros: "The stewardesses, the food, the entertainment. The dynamic lightning during the flight. The move to get others on the flight to shut their windows for a while so that the rest of us could get some rest."
Cons: "I'm a tall person, so if at some point accommodations could be made to maybe increase the leg pace by a few inches between eats, it would be greatly appreciated."

Pros: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Cons: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."

Cons: "poor customer service and lack of speaking english made the trip very challenging. I don't think i will travel with Turkish air again."

Cons: "They lost my luggage"

Cons: "The sears are so uncofortable. Leg space tragic!!"

Cons: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."

Pros: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Cons: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Cons: "We had two separate tickets: Istanbul-Odessa-Istanbul and Brunei-Singapore-Istanbul-Singapore-Brunei. Turkish Airlines refused to check our luggage to final destination, so we had to go out in Istanbul, take our luggage and do check in for SIA flight to Singapore. We were lucky that flight from Odessa arrived in time and we had one hour to do so."

Pros: "Boarding was on time and departure as well."
Cons: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Cons: "Absulotely nothing."

Pros: "Loved the clean atmosphere and friendly staff."
Cons: "Nothing I didn't like."

Pros: "Ecellent food, service on board, on time departures,"
Cons: "Huge Plane and only 3 WC"

Pros: "The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate."
Cons: "The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???"

Cons: "Everything was excellent! I will be flying with them again!"

Pros: "Food was great and the crew were helpful."
Cons: "Seat could have been comfier!"

Cons: "Great Airlines, accommodating"

Pros: "Captain explained situation in person"
Cons: "Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control"

Pros: "The staff upon checking in were very polite and courteous."
Cons: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Pros: "Very well organized."
Cons: "Not Lufthansa but United."

Pros: "Great aircraft"
Cons: "Waiting for arrival gate"

Pros: "Ended up flying out of London Heathrow, not Munich do to the cancelled Lufthansa flights. Very stressful and exhausting but did get back the same day as scheduled."

Pros: "Nothing"
Cons: "Attitude of staff very poor at a request for a drink of water"

Pros: "Everything went off without a hitch. Love how organized Lufthansa is."

Pros: "Everything as expected."

Pros: "Friendly staff amazing boarding experience"
Cons: "No vegetarian options for food"

Pros: "Could not get skybridge to operate so that we could disembark. United airlines."

Pros: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Cons: "Nothing to dislike"

Pros: "Nothing"
Cons: "Check in 2x and security 2x Then rushing about"

Pros: "Friendliness of staff Efficiency"
Cons: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Pros: "Online check in worked well through app."
Cons: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Pros: "The short transist time in Frankfurt"

Pros: "everything - especially the way they treat their customers."
Cons: "Nothing"

Pros: "Staff were polite Comfort ok Food was basic No entertainment."

Pros: "Same as above."
Cons: "Same as above."

Pros: "It was ok"
Cons: "Two flights were both late Had to run to gate Luggage delayed"

Cons: "Everything.UEverything.United is suck"

Pros: "Leg room is superior!"

Pros: "Comfortable, timely and pleasant overall."
Cons: "N/A"

Pros: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Pros: "Everything was good."
Cons: "everthing was good!"

Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Pros: "see above"
Cons: "see above"

Pros: "everything from the boarding and check-in process to in flight comfort."

Pros: "Nice staff"

Pros: "On time, nice staff"

Cons: "It turned around and we were stuck in Frankfurt for the night."

Pros: "Please see above. Typed in the wrong place."

Cons: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"

Pros: "The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!"

Pros: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Cons: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."

Pros: "Coffee was excellent"

Pros: "terrible earphone, could listen only on one ear."

Pros: "Unlike on US flights, a sandwich provided even though the flight was only 75 mins."

Pros: "vunderbar"

Cons: "The descent was very uneven, with long sudden drops in altitude. The touchdown was hard enough, but much worse was the apparent loss of control immediately afterward as the plane swerved left and right for 5-10 sec. No acknowledgement or explanation was given by the crew."

Pros: "very clean and nice cabin space"

Pros: "In terms of things I liked flying with UA998 from Brussels to EWR: The boarding staff at Brussels airport was helpful, courteous and knowledgeable. Boarding procedure was smooth even with the extra security screening at the gate."
Cons: "It was quickly clear to me that the passengers where simply an inconvenience to some of the crew on UA998. As an example I fell asleep during take off and woke up in the middle of the meal service. The cart was only a couple of rows behind me in the half-ful Economy Plus section so I got up and tried to get the attention of the staff. The lady turned around and confirmed that "I had woken up" with a sigh, as is not only was it inconvenient to her that I was a sleep, now I had the nerves to actually ask for a meal. She presented me with the options of pasta and chicken and I politely asked what they where served with. She straight out said that "she really did not know that" and asked me to make a choice. I wont get into any other examples, the machine was half full at best and there was no stress, so frustrating to be treated like you are an inconvenience to the USA based staff who clearly just wanted to be left alone. The entertainment system barely worked, the touch monitor was very hard to operate - the pressure sensitive functionality was not working properly but I managed to get to my movie and avoid the Chinese subtitles in the third try. I fly United because it's part of Star Alliance, but otherwise I would try and avoid at all cost."

Cons: "Whole experience with them was a nightmare and is still ongoing. They won't help me so I had to turn to Amex to settle everything and get my money back. Unbelievable. The airport had to close due to an emergency, that's out of Lufthansa's hands I obviously understand that. However, the way we were "helped" through all of this was unbelievable- over two and a half hours of phone calls with them, while in Europe (so paying God knows what per minute), 4 hours to get my luggage back so we could leave, absolutely no one from Lufthansa around to help or even tell us what's going on, put us on a flight the following day with two layovers now (paid more for only one layover but what can I do). Next day, at Alitalia gate (Lufthansa put me on an itinerary with flights from Alitalia, Lufthansa and United) had to pay AGAIN to check the bag that I had just paid to check the previous day where we did not end up flying anywhere (showed Alitalia the receipt, they didn't care in the slightest and said its Lufthansas problem, 0 stars for them as well), either way finally got through our 2 layovers, only to discover the final leg of our trip (United/ Lufthansa flight) is delayed 3 hours. Just about to board, now it's delayed another 5 hours. Because we were short a pilot...... Short a pilot, really....? Ended up getting home at 2am on a work night, completely jet lagged and utterly exhausted from being in an airport for 2 straight days. Supposed to get compensation as per United flight crew, only I put my ticket information in the website and it doesn't work for me of course because I have a Lufthansa ticket. No one cares, no one helps, now it's time for Amex to step in and get all of my money back."

Pros: "Staff attentive. Came by very frequently."

Pros: "more comedies movies and more up to date soccer"

Pros: "I'v said it all above. Liked everthng"
Cons: "nothing"

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"

Cons: "Time"

Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."

Pros: "The crew was informative"
Cons: "Inflight sandwiches"

Cons: "Everything was OK"

Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Cons: "Boarding was very slow."

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "Awful"
Cons: "Everything"

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Cons: "Lost all our bags so couldn’t ski"

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Easy to board and easy flight."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Entertainment"
Cons: "Food and one bathroom out of service makes an awful flight"

Pros: "Really friendly staff. Great service"

Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Pros: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Cons: "Nothing"

Pros: "Booked extra room seat which gave me good room for seating"

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pros: "On time"

Cons: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "The food and the punctuality"
Cons: "The technology in interteiment is not touch screen"

Cons: "I don’t like the limited choice of drinks on these short KLM flights."

Pros: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Cons: "Flight was delayed due to weather in Amsterdam area"

Cons: "OLD plane without comfort or entertainment"

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."

Pros: "Flight was quick, professional, friendly."

Pros: "I liked the service and the food"
Cons: "The lack of movie choices"

Pros: "Good service"
Cons: "That we had to pay for checked bagage on the return flight (Copenhagen to Newark) was an unpleasant and expensive surprise. In the 25+ years I have flown trans Atlantic with SAS, this is the first time that I’ve had to pay for luggage. No pre-warning .... :-(."

Cons: "Don't remember this flight"

Pros: "Great food, excellent crew, pillow, blanket, water bottle... what more could i ask for?"
Cons: "Mildly annoying advertisements for the in- flight shopping during the movies and overhead"

Pros: "Love the service on Alaska. Crew were incredibly nice!"

Pros: "SAS handles their business very professionally. Entertainment is great, purchasing seats with extra room is affordable. Reliable service."
Cons: "Seats are extremely uncomfortable, especially for an 8+ hour flight."

Pros: "Efficient, on-time service; plenty of overhead storage room."
Cons: "Small cramped seats were inappropriate for an international flight."

Cons: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Pros: "The food was great and the staff were excellent."
Cons: "The entertainment selection was limited and there were no live channels - just prerecorded content"

Pros: "Flight was on time with friendly crew"
Cons: "Backup plane from the 90s had broken entertainment system"

Pros: "Good movies and food good. Seats wide enough and mostly enough bathrooms."

Pros: "On time, movies, service staff"

Pros: "Staff efficient."
Cons: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."

Pros: "The seats were very comfortable -- the plane wasn't very full, so there was room to spread out for some folks. As a vegetarian, the lunch meal was EXCELLENT, thank you. There was a second snack given just before landing that was basically roasted peppers on bread that was not good -- so you know, many vegetarians actually have sensitivity against peppers, so perhaps another vegetable or option would be better there. Crew was very affable and helpful."
Cons: "See point before re: second snack. Our flight was delayed for two hours, presumably due to snow in Oslo. The boarding area was disorganized -- something I remember from flying through Norway a few years ago as well. I also didn't quite understand why I received priority boarding, as a United gold member on my outbound fight, but not on my return. So the inconsistency was a bit confusing/frustrating. But the flight overall was smooth, and the accommodations quite good."

Cons: "The crew passed by me TWICE while serving food and I was not sleeping at that time. I had to go and ask for food myself. Also there was a delay about 40 minutes when taking off in CPH (CPH-EWR) because of a fuel-screen malfunction or smth. The pilot was very nice and kept us informed all the time. I still didn't make my connection flight due to the delay and SAS rebooked me which made my already long trip 8 hrs longer."

Pros: "Really good price, excellent service."
Cons: "A silly point, but I would appreciate fewer announcements when I’m watching a movie. (Laughing out loud)"

Pros: "Food was good and so was the entertainment on board"
Cons: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Pros: "Seat was much more comfortable than the first flight, flight attendants were more polite, food was ok, entertainment was adequate, overall not bad."
Cons: "No major complaints on this flight."

Pros: "Free water bottles, headphones, blankets and pillows for all passengers. Two meals (one full, one small). TVs in chairs. Flight felt roomy. A relatively pleasant experience."
Cons: "No free booze!"

Pros: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Pros: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Cons: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Pros: "They were very accommodating to alternate diets. All staff were very friendly and helpful"

Pros: "Comfy seats. Good good service. Great video options."
Cons: "SAS staff seems sort of cold and cranky."

Pros: "The food was excellent and the flight was smooth."
Cons: "No entertainment. They didn't notify us that there was no wifi until 5 minutes before we boarded. Being older than the electronic age, I did not have movies or games on my phone. Had we had earlier notice, I would have had time to hit the book store. Since the flight was delayed an hour, they had plenty of time to notify us earlier than just before boarding. An 8.5 hour flight without entertainment made the experience unpleasant."

Pros: "Flights on time"
Cons: "The flight to Sweden was very very bumpy. Lots of turbulence very scary"

Pros: "Good legroom good food in early"
Cons: "Waiting area at gate to small not jalf as much seating as needed"

Pros: "Real meals"

Pros: "Super"

Pros: "Good choice of movies."
Cons: "I was seated between two families with two babies on board so there was little room for me to rest since there was a lot of movement."

Pros: "The plane was neat, clean and well maintained. The food was very good. The crew was professional and friendly. Based on my experience this is a top-notch airline."

Pros: "The food was not too bad and the menu options were alright. I love using the complimentary ear buds."
Cons: "Could use some improvements on comfort and efficiency"

Pros: "Fish was excellent, flight attendant gave me free wifi after after I had an issue to pay w my card, I was let through express security in copenhagen, US border protection was fast and easy."
Cons: "I didn't get a window seat and it was a little bit tight."

Pros: "SAS is the best airlines !!"

Pros: "Quit a lot space for domestic flight"
Cons: "No drinks no food. We pay a lot of money for seat"

Pros: "Crew was efficient; cabin was clean."
Cons: "Seating was tight and uncomfortable. Seat cushions felt thin, we could feel the seat frames, and there was too little space between the rows. Food was lame and over cooked."

Pros: "Temperatures was good not very hot. Has a handicapped bathroom."
Cons: "Cabin light was only slightly dimmed during the 8 hrs flight. Then instead of gradually brighten the light. They just flip the switch to full blast. I think they are trying to sell you more duty free than letting their customers rest. Not ok!"

Pros: "personnel is very courteous."
Cons: "cofee is terrible."

Pros: "On time and smooth travel."
Cons: "No choice in dinner items."

Pros: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Pros: "as advertised - premium economy"
Cons: "no complaint or concern"

Cons: "I lost my luggage!!!"

Pros: "Everything was great, food, blanket & pillow, movies, friendly service."
Cons: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Cons: "I was traveling with two small children (my grandchildren ). The crew was unhelpful and unfriendly . I don't think I will fly SAS again"

Pros: "Crew was super sweet!"
Cons: "Food"

Pros: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."

Pros: "Very professional and accommodating staff. Acceptable food. Efficient and on time boarding."
Cons: "The seats were comfortable but legroom was too little to get comfortable on such a long flight."

Pros: "Nothing , it was terrible flight ."
Cons: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Cons: "I was sitting next to a girl who was not part of my family who got airsick 3 times on the flight. The first time I told the airline attendant and she brought a large plastic bag and some paper towels. The girl but her used airsick bag inside the large plastic bag. I tied the top and put in next to me near the aisle because I expected the attendant to come pick it up. The attendant told me I had to take it to the lavatory and dispose of it in there. It was very hard to get the large plastic bag into the small trash receptacle because it had fill with air. I asked the attendant for another airsick bag but she never brought it. The girl got sick again and she used my airsick bag. While walking the bag up to the lavatory, I asked a different attendant for another airsick bag. They just told me I had to dispose of it in the lavatory and never brought another airsick bag. I had to ask someone for their airsick bag because the girl got sick a third time. I can not believe the horrible service on this flight! The poor girl was crying because she felt so sick and there wasn't anyone to help her. I did what I could but I felt something could have been done by the crew. I will think twice before I reserve another flight on SAS."

Pros: "Efficiency, confidence, promptness"
Cons: "The meals were mediocre and should be up to the standard of the rest of SAS service. The selection of movies could have been wider. They do help pass the time."

Cons: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."