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Pros: The food was great and the other flight attendants were kind and understanding.

Cons: There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old.

Pros: The crew was amazing

Cons: Flight was a bit delayed

Pros: Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat.

Cons: Crew was not particularly friendly....almost downright rude at times

Pros: Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich

Cons: Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard.

Pros: Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded.

Cons: Seats were narrow and I’m not a big guy. 6’0”. 185.

Cons: Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving.

Cons: Hour late and no wifi!

Pros: There was an available seat next to me

Cons: I had to walk from one end of Minneapolis airport to the other end all within 35 mins to catch a connecting flight, tram was not in service. Not fun!!!

Cons: I had to pay for my check in bag extra, which was not clear in the booking process. Very misleading!

Pros: THIS AIRLINE IS RIDICULOUS. CANCELLED ON US AS SOON AS WE LANDED IN FRAMCE. DIDNT ENJOY IUR VACAY BECAUSE OF IT.

Pros: The crew was super friendly and accommodating. The plane was a brand new Boeing 767 with comfortable seats.

Cons: More movie options.

Pros: Not mucj

Cons: Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late.

Cons: Luggage fee were outrageous.

Pros: Nice crew

Cons: There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor

Pros: Flight attendants were kind and patient and attentive. Older plane had more seat room, and the food selection was tasty and reasonably priced.

Cons: No entertainment options beyond airline magazines, but it was to be expected on a European flight under 3 hours

Pros: Food was the best airline food!

Pros: No faults

Cons: Very pleasant flight

Cons: Flight was delayed 45 min

Pros: The reps at customer service were very nice and helpful. Kudos to them

Cons: I missed my flight to Grand Junction the night before because my plane from Dulles was delayed. So, consequently I had to spend the night in Denver. I was not pleased with that at all.

Pros: Nothing

Cons: If flights was on time I would not have to miss connecting flight in Dulles I had to stay for 22 hours in Indianapolis to be rerouted

Cons: Told us to pick up stroller in Dublin. Get there and we are told that is not possible. Of course we not have arrived at our final destination without said stroller. Seats are on the pitiful side of the spectrum and gets a bit old being nickled and dimed for drinks, sodas, food. . .

Pros: Good seats. Friendly crew. They were late serving the breakfast snack, must have not been watching the time, but it made me chuckle.

Cons: The check-in at Washington Dulles was understaffed. Boarding was chaotic.

Cons: Poor customer service

Pros: Got a free seat next to me.

Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh

Cons: Flight was delayed. Connecting gate was on the other side of the airport. We were running from one side of the airport to another. They should have provided a shuttle service for all of those passengers.

Cons: We took off late

Pros: I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight.

Cons: Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc.

Pros: Short and timely. Flight attendant was great with kids.

Cons: My luggage was lost for almost 2 weeks.

Cons: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Pros: The crew was good. The plane was clean. The snacks provided were good.

Cons: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.

Cons: Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on.

Pros: The food was excellent, and the crew was nice

Cons: There was a delay on the boarding and they didn't provide a reason.

Pros: Crew was super professional and friendly !

Cons: Little to no overhead cabin room to stow by my bag so had to place under my feet.

Pros: International flights are always the best! You’re treated like you’re sitting in first class!

Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.

Cons: Server was mean

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Pros: Most things

Cons: Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Pros: Crew was super friendly.

Cons: I wish I’d have an aisle seat, but flight was full.

Pros: Great consideration from cabin crew.

Pros: Excellent airline

Cons: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.

Pros: Plane was clean. Staff helpful

Cons: We booked our seats online and later at check in received boarding passes with totally different seats. Ordered kids meals and was informed that they dont have any for our kids :(

Pros: Good flight , bad flight delay and luggage.

Cons: To be on time

Pros: Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive.

Pros: Curious crew.

Cons: Nothing

Pros: Space on airplanes are getting smaller and smaller , not more comfortable.

Cons: Entertainment system did not work, frustrating.

Pros: We were boarding with one person in a wheelchair. They were extremely helpful and understanding.

Cons: All was perfect

Cons: Problems with the emergency lightning caused the flight to depart two hours late

Pros: New airbus 350-390 are worst than older planes. Economic class space is even smaller now, no storage space for the last few rows

Cons: Last 3-5 central rows in economy class have no space for carryons. On top of that, at arrival we realized they have lost our bagage, all 6, so we’re left with carryons. This may be our very last trip with Lufthansa.

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Pros: Good food and service

Cons: More space in the seats and be able to pick up seats during checking in

Pros: Fantastic flight. Crew was very nice, food was delicious, comfy blankets and great entertainment options. To top it all off, somehow we ended up in economy comfort instead of regular economy which was a fantastic surprise.

Pros: boarding was good,flights were on time.

Cons: if flight is packed, they need extra staff? were impatient on services,may not their fault? airline may figure out?

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Pros: Crew was attentive.

Cons: Tiny, uncomfortable seats with warn cushions.