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Canada to London flight information

Flights arrive in London
Flights depart from Canada
Flight price £257
Airlines WOW air, Air Transat, Icelandair, WestJet, British Airways, Aer Lingus, KLM

Book cheap flights from Canada to London (return)

Airports
Origin
Vancouver
£365
only
£365
Montreal
£275
only
£275
Halifax
£423
only
£423
Toronto
£257
only
£257
Destination
London
£344
only
£344
£364
only
£364
£275
only
£275
£257
only
£257
Sun, 7 Apr
YYZ
Toronto Pearson Intl
STN
London Stansted
10h 20m
Tue, 16 Apr
STN
London Stansted
YYZ
Toronto Pearson Intl
11h 15m
£257
Trip: 10 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
LGW
KEF
Mediocre 2.0

Pros: Nothing

Cons: Poor customer service

KEF
LGW
Good 6.0

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

BWI
KEF
Mediocre 2.0

Pros: Nothing

Cons: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

EWR
KEF
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

Tue, 7 May
YUL
Montreal Pierre Elliott Trudeau Intl
LTN
London Luton
15h 00m
Mon, 13 May
LTN
London Luton
YUL
Montreal Pierre Elliott Trudeau Intl
15h 55m
£344
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 10 Sep
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 00m
Fri, 20 Sep
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 00m
£361
Trip: 11 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 49 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
YUL
YYZ
Good 6.0

Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.

YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

CUN
YVR
Mediocre 2.0

Pros: Nothing

Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.

YYZ
LGW
Excellent 8.0

Pros: Had a great seat on options plus.

Cons: Food still not as great as other carriers but some improvement

YYZ
LGW
Good 6.6

Pros: I liked that there were empty seats and we were able to stretch out. Heated sandwich was good. Service was good

Cons: Did not like the continental breakfast. Did not like having to pay for blankets and pillows and the fact that there were only a few movie screens in the middle of the plane.

Fri, 5 Apr
YYZ
Toronto Pearson Intl
LHR
London Heathrow
14h 30m
Wed, 10 Apr
LHR
London Heathrow
YYZ
Toronto Pearson Intl
27h 05m
£364
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,265 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
YVR
KEF
Mediocre 3.3

Pros: First flight to Iceland was 7.5-8 hours long, and no meal were provided! There’s only refreshments. It’s over dinner time god sake and long hours.

Cons: Let’s passenger know there’s no meal provided in advance. They can atleast grab something at the airport or pack some snacks

BRU
KEF
Excellent 9.3

Pros: The crew was friendly and professional. They came around often with water, which was key.

Cons: The boarding process was strange. We landed onto a bus and boarded the plane on the tarmac- all fine. But it would have been nice to have an announcement as we arrived at the gate “ladies and gentlemen traveling to Denver, we will begin boarding in a few moments. Here is how this will go or this is

AMS
KEF
Good 7.6

Pros: Everything was punctuated!

Cons: It was a long flight so they should give a snack or something to eat!

IAD
KEF
Good 7.0

Pros: ease of boarding, the flight left Dulles at the perfect time, after all the crowds were gone

DEN
KEF
Excellent 9.5

Pros: The crew was very courteous and kind. It made the long flight so much easier even with being pregnant.

Cons: The seats could be more comfortable, but the blankets and pillows helped.

Sat, 1 Jun
YYZ
Toronto Pearson Intl
LGW
London Gatwick
19h 37m
Mon, 3 Jun
LGW
London Gatwick
YYZ
Toronto Pearson Intl
16h 05m
£372
Trip: 3 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 85 reviews
Overall
8.0
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYZ
LGW
Mediocre 2.3

Pros: The flight was not cancelled in spite of poor weather

Cons: Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions.

YYC
YYZ
Mediocre 2.3

Pros: Nothing

Cons: Delays should be fully disclosed from the start as opposed to rolling changes and stringing customers along . WestJet should have booked us on one of the 5 earlier flights to the same or nearby airports. At a minimum we should have received vouchers for dinner as we were delayed through meal times

YLW
YEG
Good 6.0

Pros: Friendly and helpful crew.

YYC
LGW
Good 7.3

Cons: Tv in the seat to make the long flight pass more quickly.

YXJ
YYC
Excellent 10.0

Cons: The flight attendant was super funny, telling jokes, went over and beyond to make everyone feel comfortable, relaxed...Big kudos to WestJet for that!!!

Sun, 8 Sep
YYZ
Toronto Pearson Intl
LHR
London Heathrow
7h 05m
Sun, 15 Sep
LHR
London Heathrow
YYZ
Toronto Pearson Intl
11h 05m
£387
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 42 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
AMS
LGW
Excellent 8.0

Cons: Generally, it was just good.

DEN
LHR
Excellent 9.0

Cons: Took a very long time to empty the plane via staircases. For a 747, I expected a jetway at Heathrow.

YYZ
LHR
Excellent 9.3

Pros: Great service and experience.

Cons: The boarding was a little long.

LGW
INN
Excellent 9.5

Pros: Stress free trip - fine all round

Cons: Auto check in wouldn’t recognise passport (YET AGAIN- and not only mine)! Was seated to rear of aircraft and coffee trolly didn’t get to me before ‘seatbelts fastened for landing’ announcement..

EZE
LHR
OK 4.3

Pros: Crew very pleasant, professional and friendly.

Cons: Tired and dated cabin; seats extremely uncomfortable causing severe back pain. In flight entertainment very old fashioned with small low resolution screens.

Tue, 4 Jun
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 10m
Sat, 15 Jun
LHR
London Heathrow
YYZ
Toronto Pearson Intl
24h 05m
£399
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,503 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.8
DUB
MCO
Good 7.3

Pros: The entertainment was great.

Cons: It was hard coming home since we can't bring any food with meat on the international flight coming back to the USA. Or at least the food I brought, a sandwich was not allowed because of customs. I can't eat the food that was offered. I'm glutten intolerant and dairy involerant. Not sure there's a whole lot to do about it besides buy prepackaged food that don't have meat, vegtabjes or fruit. Protien bars may have worked. We brought two bottles of water each from the terminal. I could have used more, even with the drink service. The flight attendants we're having thier own personal conversation while passing out food and ran by when it came to the final trash clean up. When I got up to use the facilities I tried throwing my trash away but was ignored by a crew member while she was resting.

DUB
MAD
Good 7.6

Pros: No food no entertainment

DUB
YYZ
Excellent 8.0

Pros: Flight on time

Cons: Upon check in Dublin there was only one attendant at the check in counter in business class. Had seat assigned when I booked the flight and check in counter gave different seats so was not sitting beside my husband.

DUB
LHR
Excellent 10.0

Pros: From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight.

DUB
ORD
Excellent 10.0

Pros: I always look forward to flights on Aer Lingus

Sun, 12 May
YHZ
Halifax Intl
LHR
London Heathrow
17h 10m
Fri, 17 May
LHR
London Heathrow
YHZ
Halifax Intl
14h 02m
£423
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,890 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
AMS
EDI
Excellent 9.3

Pros: Helpful and kind crew

Cons: I wish there was WiFi

LBA
AMS
Excellent 10.0

Cons: Long haul flight made pleasant by KLM

AMS
MSP
Excellent 8.6

Pros: Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome.

Cons: Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me.

DUB
AMS
Excellent 9.6

Pros: Being fed was amazing and watching free TV was great!

Cons: I wish there were personal fans because it got uncomfortably hot sandwiched between people

AMS
GIG
Excellent 10.0

Pros: Crew were great, food, entertainment, seat and everything else was great as well.

Sat, 11 May
YYZ
Toronto Pearson Intl
STN
London Stansted
10h 20m
Thu, 30 May
STN
London Stansted
YYZ
Toronto Pearson Intl
11h 15m
£257
Trip: 20 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
OK 5.0

Pros: the staff was nice and attentive

Cons: the boarding procedures at CDG were lengthy and unlcear

FRA
KEF
Mediocre 3.3

Pros: I liked the upgraded seat on the first half of the journey but not the fact that I didn’t get the same seat on the second half without any apologies or attempts to make up for their faults.

Cons: They could have properly trained customer service against instead of maladjusted robots who show zero sympathy for their passengers concerns. I will never fly this airline again.

EWR
KEF
Good 7.0

Cons: The seats on my flight were very hard. I found it almost impossible to sit through the flight. I normally enjoy flying but find myself dreading the trip home. I am planning to bring an extra cushion to sit on in hopes that it will make a difference.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SFO
KEF
Mediocre 2.3

Cons: We were not told we would have to land the air craft in Canada to refuel until we were taking off. This caused us to miss our connecting flight in Iceland and turned what should have been a 1 hour layover into a 24+ hour nightmare. Now, our return flight has been indefinitely delayed and we do not know when we can get home or how.

Wed, 22 May
YYZ
Toronto Pearson Intl
STN
London Stansted
10h 20m
Wed, 29 May
STN
London Stansted
YYZ
Toronto Pearson Intl
11h 15m
£266
Trip: 8 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CDG
Mediocre 2.0

Cons: Everything.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

AMS
KEF
OK 5.0

Pros: The staff was friendly.

Cons: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.

BOS
KEF
OK 4.6

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

EWR
KEF
Mediocre 2.0

Pros: nothing can come to mind and unable to get connection flyer to their flight on time.

Cons: staff were not experienced to control connecting flyers-should have released those passengers first

Sat, 23 Mar
YUL
Montreal Pierre Elliott Trudeau Intl
LGW
London Gatwick
10h 25m
Thu, 28 Mar
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau Intl
11h 25m
£275
Trip: 6 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BRU
Mediocre 2.0

Pros: non event --missed connection flight due to bad flight crew. my name is liam from new jersey

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

PIT
KEF
Good 6.4

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

KEF
BWI
Mediocre 2.3

Pros: Nothing

Cons: N/a

DUB
KEF
Excellent 8.0

Pros: All comfortable & smooth.

Cons: All good.

Thu, 16 May
YUL
Montreal Pierre Elliott Trudeau Intl
LTN
London Luton
15h 00m
Tue, 21 May
LTN
London Luton
YUL
Montreal Pierre Elliott Trudeau Intl
15h 55m
£361
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 8 Sep
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 00m
Tue, 17 Sep
LGW
London Gatwick
YYZ
Toronto Pearson Intl
15h 30m
£364
Trip: 10 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 49 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

YYZ
LGW
Good 6.3

Pros: Touch screens seemed to work for everyone else, good selection, flights were on time.

Cons: A bit cramped and they didn't dim the lights very much despite telling us they were for an overnight flight, my touch screen wasn't working properly, have to pay for a sleep kit, meal would've been better served as breakfast instead they served us dinner at 11pm.

YYZ
LGW
OK 5.0

Pros: I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Cons: Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

PUJ
YYZ
OK 4.0

Pros: direct flight

Cons: like being in a flying school bus only the seats are less comfortable

YYZ
LGW
Mediocre 3.6

Cons: Food was misrepresented in the menu to what was served. Staff were not friendly or accommodating. There was no individual air flow or total cabin air flow.

Thu, 9 May
YYZ
Toronto Pearson Intl
LHR
London Heathrow
14h 30m
Tue, 14 May
LHR
London Heathrow
YYZ
Toronto Pearson Intl
27h 05m
£365
Trip: 6 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,265 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
SFO
KEF
OK 5.6

Pros: The flight was on schedule.

Cons: Not very friendly crew and slow on service.

BOS
KEF
Excellent 10.0

Pros: Seats were comfortable and both flights were on time.....smooth rides!!

CDG
KEF
Excellent 9.6

Pros: When I booked my Economy Light fare from Denver to Paris for $325, I was expecting a trying experience. But to the contrary, I found the entire trip enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful. Connecting in KEF was a delight.

Cons: Short answer: "Nothing". I've travelled extensively around the world and Icelandair is now my favourite low-cost airline. Takk Icelandair.

KEF
SFO
Good 7.0

Pros: Economy class OK for comfort. Staff very friendly and helpful. Had enough bathrooms for size of plane

Cons: Food choices did not have any salads except falafel.

KEF
IAD
Excellent 8.8

Pros: The crew was great.

Cons: A snack could have been provided with the drink

Sat, 23 Mar
YUL
Montreal Pierre Elliott Trudeau Intl
LGW
London Gatwick
10h 25m
Thu, 28 Mar
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau Intl
11h 25m
£278
Trip: 6 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CDG
Mediocre 2.0

Cons: Everything.

AMS
KEF
OK 5.0

Pros: The staff was friendly.

Cons: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
CDG
Good 6.3

Pros: Nothing

Cons: I did not like that I was unaware they changed my flight number from 404 to 406 but because of storm warning it made sense. I did not like how they board you on the plane in Iceland. They make you take a bus and then climb up stairs into plane out of ticket order. Standing on those stairs in rain and wind is not fun. also the food selection for morning is awful.

KEF
SFO
OK 4.0

Cons: The plane was very noisy and uncomfortable but I guess that’s what you get for lower budget airlines.

Mon, 9 Sep
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 00m
Sun, 22 Sep
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 00m
£365
Trip: 14 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 49 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
YYZ
LGW
Mediocre 2.0

Cons: Complete scam . Thought I was booking through kayak and was duplicitously sent to justfly.com which is a complete fraud.

YYZ
LGW
OK 5.0

Pros: I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Cons: Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

YYZ
LGW
OK 5.6

Pros: The entertainment was good - lots of options The staff were helpful

Cons: Seating was very cramped, I am not a big person, neither was my neighbour, but we had to get very cosy rubbing arms at all moments of the flight. I had a seat support at my feet, so there was nowhere to put my briefcase under the seat in front of me. I needed an evening meal, but also needed to try to sleep, by the time the meal was served, we were half way into the flight with little time left to sleep. Please provide pillows on these flights, my back was very uncomfortable.

YYZ
LGW
Mediocre 2.0

Cons: My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

YYZ
SJO
Mediocre 2.0

Cons: Never made it on the flight and have no help getting any refund or compensation. Unable to make connections to Toronto.

Mon, 30 Sep
YVR
Vancouver Intl
LHR
London Heathrow
16h 55m
Wed, 9 Oct
LHR
London Heathrow
YVR
Vancouver Intl
12h 55m
£365
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,265 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
LHR
Mediocre 3.0

Cons: When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated

MSP
KEF
Excellent 8.0

Cons: Let know all the hidden costs before buying tickets

CDG
KEF
Excellent 8.6

Pros: The flights were both on time and the food and entertainment were excellent.

Cons: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".

GLA
KEF
Good 6.8

Pros: Short and convenient flight

Cons: Crew was not very pleasant , food and snacks only for purchase , check-in baggage is too expensive.

SFO
KEF
Good 7.3

Pros: It got me to Iceland!!! The crew was courteous when asked but really quiet otherwise.

Cons: Maybe because it was an over night flight, the crew was very quiet and for 9 hours, only offered refreshments twice, and food choices could have been better. And really no leg room, even for my short legs. Didn’t move my seat back for 9 hours cuz I could feel the knees of the person behind.

Thu, 25 Apr
YUL
Montreal Pierre Elliott Trudeau Intl
STN
London Stansted
9h 55m
Sun, 5 May
STN
London Stansted
YUL
Montreal Pierre Elliott Trudeau Intl
11h 05m
£280
Trip: 11 days
Overall 5.7 OK
Based on 1,512 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
OK 5.6

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

BOS
KEF
Excellent 8.0

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Wed, 22 May
YYZ
Toronto Pearson Intl
LTN
London Luton
12h 40m
Tue, 28 May
LTN
London Luton
YYZ
Toronto Pearson Intl
26h 30m
£374
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 16 Sep
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 00m
Fri, 27 Sep
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 00m
£365
Trip: 12 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 49 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

YUL
YYZ
Mediocre 3.5

Pros: There was not much to like... we boarded quickly that was about it.

Cons: For starters, they should offer water and juice on all flights. On my outbound trip they only offered water and it took them a long time to offer the water. Also, on my inbound trip they turned on the lights after take off and had them on for a while. Seats are also SMALL.

YUL
YYZ
Good 6.0

Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.

YYZ
FLL
Good 6.3

Pros: Flow as smooth , attendants were good.

Cons: Boarding was delayed and then we sat about an hour on board waiting to get de-iced. Ended up over 1 1/2 hours late.

LIR
YYZ
Excellent 8.8

Cons: Flight on time

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