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Pros: The food and entertainment were good.

Cons: This flight was operated by British Airways. The flight attendants on this flight were very rude and the plane was not as comfortable as the they Finnair plane.

Pros: Nothing

Cons: Customer service

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: Crew is amazing

Cons: Nothing

Pros: Great crew n comfort.

Cons: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Pros: too crowded , not organised enough

Cons: organisation

Cons: The app and trying to find boarding details prior.

Pros: The flight was not full so I had lots of extra space. Really great value for the plane ticket price.

Cons: The emergency exit seats were very slimmer than other airplanes. There was a lot of leg room, but at the waist it felt like someone was holding me. (36 inch waist, male). Overall not bad.

Pros: Boarding arrangements.

Cons: Foods.

Cons: Crew in London that checks our boarding pass and passports to let us on the plane was quite rude to my family. Crew inside the plane was great!

Pros: The flight was only half full so we got to spread out and have room to stretch out. The crew were very good and the pilot’s comments were appreciated. The crew offered water frequently throughout the flight.

Cons: My hot meal was lukewarm and the salad was not very good. The snack at the end of the flight was not good. Would have been better to have a muffin and some fruit or yogurt.

Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Pros: Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival.

Cons: Cramped uncomfortable seating, USB port on seat-back video display does not charge a handheld device battery.

Cons: Everything was excellent! I will be flying with them again!

Pros: Love Lufthansa

Cons: The seats hurt to sit in for long than a couple hours.

Pros: Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Cons: Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Cons: Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???

Pros: The crew on my flight was excellent. Thank you.

Cons: Flight arrived late, didn’t land at the specified time. Loss the connection.

Pros: Some of the crew were fantastic while some of the others were pretty mediocre. The plane was quite nice

Cons: Some of the crew were fantastic while some of the others were pretty mediocre. They didn't have agua con gas (soda water). The toilets were not kept clean and got pretty messy. Just a bit sloppy overall...

Pros: Great customer service

Cons: The seats are really small. Even for people not considered tall.

Cons: My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England.

Pros: The crew were all excellent

Cons: Dinner choice was poor. Starter was just a few salad leaves.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Pros: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Cons: Crew members in Amsterdam were very rude and disrespectful

Cons: Flight got cancelled

Cons: Boarding was crazy. Could not everyone in the gate area.

Cons: Information on arrival time was not correct

Cons: The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything.

Pros: Entertainment selection was nice.

Cons: Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short.

Pros: WARDA at the Miami Gate H07 was awesome. She went above and beyond. Everyone else was very helpful but you can get tell she does more than the norm. LOVE LOVE LOVE the free entertainment in the individual seats. Perfect for families!

Cons: No complaints

Cons: It was great fir a short flight. And they got me there early.

Pros: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Cons: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.

Cons: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Pros: The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights.

Cons: Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane.

Pros: Super friendly

Cons: Maybe a hot meal?

Cons: flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight

Cons: Worst trip ever

Pros: Nice folks

Cons: Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat.

Cons: The food is good k

Pros: Good crew, food was good for airline food. Entertainment offerings were good.

Cons: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Pros: All great!

Cons: if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!

Pros: Seat was very comfortable and lots of leg room. Food was good.

Cons: 40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration...

Pros: Check in was swift

Cons: Friendlier approach from the crew

Pros: I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price.

Pros: The plane was on time. Crew was informative.

Cons: Could be more careful loading the luggage. Watched one of my bags drop out of the plane while loading and damaged the bag. Not impressed!

Pros: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.

Cons: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.

Pros: The crew and counter check in were provided excellent customer service. Very impressed.

Cons: My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed.

Pros: Comfortable seats

Cons: Limited movie selection

Pros: Crew was very pleasant and kind

Cons: Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind.

Cons: I do not like that mono do sale me a ticket with no baggage and never will by a ticket from this company again!

Pros: The planes were well maintained. Good entertain emend choices. Food was decent too

Cons: The seat didn’t recline and the entertainment didn’t work

Cons: Vincent, the Director of Services ensured that this is the best flight I have ever had on AC’s Business Class

Pros: They had very bad service for 5 hours flight I asked two times I need a coffee but they didn’t give it for me and on that time I saw they serviced for two another guys just they said to me “we come back to you” but unfortunately they didn’t come back. No facilities for calling the crew. I am very angry for my flight Toronto to Vancouver specially the bad crews.

Cons: See and train the crew and look for your services for 5 hours flight.

Pros: The crew on my flight was excellent. Thank you.

Cons: Air Canada needs to update it's entertainment systems. On flights to and from my destination both the audio jack and screen were broken. Also, the flight did not receive any salads, leaving this vegan with slim pickings. Get it together, Air Canada!

Cons: Small seat, no entertainment, you have to buy blanket and headphones

Pros: Crew was reasonable, seats not great.

Cons: Seats low on padding, no movie options other than the one offered on the public screen

Cons: Bathrooms had no water, for toilet flushing or washing your hands. They knew before they took off. Wouldn't give us bottles of water to wash our hands with, could only use their squirt bottled of hand sanitizer. When I asked why they couldn't just give us water bottled, they told me they could only bring enough water to drink. The flight was half empty.

Cons: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Pros: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Cons: Food a bit bland and uninspired

Cons: The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester

Pros: The crew and service were welcoming, caring and attentive

Cons: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Pros: Crew was amazing and seats were comfortable.

Cons: Flight left without us even though they knew our flight had landed and we were on our way. Then they rerouted us with a longer flight and our luggage didn’t make it.

Pros: Overall, I can’t complain. The take off and landing was peaceful

Cons: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Pros: Flight attendant warm, courteous and authoritative at same time.

Cons: Seat hard. Space tight. I am 6’4”

Cons: Boarding sucks

Pros: The flight was only half full so we got to spread out and have room to stretch out. The crew were very good and the pilot’s comments were appreciated. The crew offered water frequently throughout the flight.

Cons: My hot meal was lukewarm and the salad was not very good. The snack at the end of the flight was not good. Would have been better to have a muffin and some fruit or yogurt.

Pros: The crew and counter check in were provided excellent customer service. Very impressed.

Cons: My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed.

Cons: Bathrooms had no water, for toilet flushing or washing your hands. They knew before they took off. Wouldn't give us bottles of water to wash our hands with, could only use their squirt bottled of hand sanitizer. When I asked why they couldn't just give us water bottled, they told me they could only bring enough water to drink. The flight was half empty.