Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
Terrible. Missed my flight to final destination because of delayed British Airways flight. Had to spend 12 hours in airport and $1500 for new plane tickets
Offered vegetable curry when it was actually tofu which I don’t care for.
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
I didn’t get to London or Amsterdam. They lost my connection flight . I was stuck in Madrid and they rerouted my flight to Austria where my son had to come and pick me up. To get to my destination and they lost my luggage and they’ve told me they can not find it very poor service so have no word for what happened
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu. I found it impossible to check in online. The website sent you round and round a loop. The only way to break the loop was to view and change your advance personal details.
I was rebooked on Delta. Did not take this flight
Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!
Maybe less gate changes for connecting flight; which almost made me miss my second flight even though I had 3 hrs layover.