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Everything was fantastic. My trip was short and sweet. No problems. Just remember. My paid checked in was i belive 2 to 3 lbs overweight. I believe I could have been given a discretionary pass rather than paying or unpacking. Especially as flight was probably half full only. Thank you

I really enjoyed the good hot tea and biscuits. I loved the tartan plaid head-rests on each seat and the fact that there were all different. The crew’s uniforms are very sharp looking, too.

I booked this flight thru Kayak and then had to cancel within 24 hours of booking. They only refunded part of the fare, saying that was the usual practice. I was not pleased.

Everything! Not sure if there's really anything that could make it any better

Very quick trip from Southampton to Edinburgh Arrival a long way from baggage and up 3flights of stairs no lifts or escalators

The luggage problem I previously mentioned was actually this flight

The flight was delayed due to snow in Frankfurt. There wasn't much information from BA or the airport, but Kayak was great and kept me informed of the delay and gate changes.

Late takeoff, but on time landing. Lost bags, 3 days to find them, still in transit to my location. Power outlets broken, Wi-Fi not working, so much for working on the long flight.

Good. For a long flight. The comfort of the seat could be better. Also, the food was « normal » plane food. Not indian plane food unfortunately! Everything else was smooth and great.

The seats were comfortable. So many empty seats allowed for stretching out and sleeping. The onboard entertainment was pretty good. The cabin crew were so kind and kept the passengers well- hydrated, and well fed.

We had American Airlines on our return and it was confusing if we were going with Aa or BA I had 2 different flight numbers and didn’t get our gate until it was boarding. So we were a bit nervous as the which it was

No WiFi. No food. 250 ml of water only drink option. No entertainment options. Extremely bare bones flight

Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.

Economy seats were good and spacious. Much better than virgin by a mile.

It’s the old style plane with the old Ying Yang seats doesn’t compare to other airlines with newer planes.