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Everything was fantastic. My trip was short and sweet. No problems. Just remember. My paid checked in was i belive 2 to 3 lbs overweight. I believe I could have been given a discretionary pass rather than paying or unpacking. Especially as flight was probably half full only. Thank you

I really enjoyed the good hot tea and biscuits. I loved the tartan plaid head-rests on each seat and the fact that there were all different. The crew’s uniforms are very sharp looking, too.

I booked this flight thru Kayak and then had to cancel within 24 hours of booking. They only refunded part of the fare, saying that was the usual practice. I was not pleased.

Everything! Not sure if there's really anything that could make it any better

Very quick trip from Southampton to Edinburgh Arrival a long way from baggage and up 3flights of stairs no lifts or escalators

The business class seating arrangement for LHR to MAA was very uncomfortable. The movie options were terrible.

Ohooo it's fantastic 👏 I love it 😀 😍 ❤️ it's on time ⏲️

Very bad. Business class money is paid but service is worst than economy with empty middle seat. Very low grade food, very poor toilet. This should be highlighted as worst business class in the world. Government of Jordan should ban British airways for misleading information.

Great seat in premium economy, great food and drinks throughout lots of in flight entertainment. 1 hour 40 min delayed flying out , 2 1/2 hour wait at passport control in tampa

Even in business class, no 2 members of our family including kids were able to sit together. I booked the tickets months in advance. The all my luggage was left in London and arrived 2 days later. It took hours to report the missing luggage at the airport and 3-4 hours to recover one of the bags from the airport with mind bending amount of paperwork. Worst experience ever, I would seriously reconsider traveling by British Airways again.

Crew attentiveness and service as well as the quality of on board dining could be better. Seats and controls are very dated.

My seat cushion was poor. The cushion was compressed and was uncomfortable for such a long flight.

People were nice. Seats are so cramped my knees had to be pressed into the seat in front of me.

Overall, the food and entertainment were great. The staff were amazing, polite and professional. They did not have WiFi on board on this leg but that was okay. There was a delay in boarding from London and landing at Mumbai airport but the pilot communicate DC the reason for the delayed landing. They even sent us an apology afterwards for the delayed landing.

Big queues on arrival at airport despite having already checked in and only needed to drop bags off. Flight delayed which impacted on connecting flight.