|Flights arrive in||Orlando|
|Flights depart from||Edinburgh Turnhouse|
|Airlines||Virgin Atlantic, Air Canada, KLM, Air France, Brussels Airlines, Delta, Lufthansa, United Airlines, Aer Lingus, British Airways|
Pros: I had one of the few empty seats next to me.
Cons: The food is awful. Not enough toilets.
Cons: Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about
Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
Pros: Top crew very friendly and professional
Cons: Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up
Cons: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
Cons: Didn't take this flight because a fire broke out in the terminal. I got rebooked to almost 24 hours later and a friend I was flying with got rebooked 36 hours later. Customer service at the airport was not willing to help us and we could not connect to customer service on the phone.
Cons: Too many pasengers had carryons. Lots of confusion on the plane for storage
Pros: This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had.
Cons: Boarding not organize properly Letting passengers go from front to back not good
Cons: My flight was an early morning flight 8 am. I needed to get up at 5 am to get ready for this flight. AC notified me 5:05 am that my flight delayed 3 hrs to 11am. I wish they told us the night before so no need to get up that early.
Pros: Good beverage service.
Cons: Over an hour delayj for departure.
Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.
Pros: Seat comfortable
Cons: Flight was delayed and overhead bin space was very small
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...
Cons: There was no entertainment and the food could be better
Cons: It was a great flight can’t think of anything
Pros: crew was wonderful, great food, quick boarding
Cons: cant think of anything
Pros: Left on time. No turbulence.
Pros: The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Cons: The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
Pros: The crew was very cool
Cons: The food was ok
Pros: The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.
Cons: Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.
Pros: Food was good. Crew on the flights were polite
Cons: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.
Pros: fast lane boarding
Cons: no snacks
Cons: It was lovely. It was my flight from nyc to dc that was terrible.
Pros: Good snack selection. Crew was personable.
Pros: top notch KLM are the best
Cons: All went well!
Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Cons: Nothing to add?
Pros: The flight was on time
Cons: Seats, entertainment, crew attitude
Cons: United's hidden fees
Cons: We were delayed not once, not twice, but 3 times. Changed our gate 3 times. They changed planes twice. Then, only one agent at the gate to do everything!! I will not fly United again unless I have to!!
Cons: The transfer was not realistic, and I would have missed my flight. To cancel was more expensive than to buy a new ticket. Disgusting
Pros: On time
Pros: Crew kept us informed about delay
Cons: Deplaning slow
Pros: U.S. Customs at the Dublin airport is helpful so when you land in the US after a long flight you can get home quicker.
Cons: Nothing. All was great.
Pros: The crew did great - especially Rob!
Cons: The seats could have been more comfortable and . The plane was over booked
Pros: The crew were friendly, v professional, v pleasant! The meal was hot fresh delicious! Great flight!!!!
Cons: They should serve FREE coffee on the connecting flight Dublin to London at 6 am. Ridiculous to make us pay for coffee after a long, international flight.
Pros: the seats were comfortable, boarding systematic and the crew were polite and helpful
Cons: Almost everything. BA is simply an embarrassment.
Pros: Friendly crew
Cons: Hectic boarding; airplane seemed very old
Pros: The crew was nice, the food decent. I liked the selection of movies and was glad for a blanket and pillow and thought the headphones were a nice touch since most people have Bluetooth and it doesn’t connect to airplane TVs
Cons: I felt this seats could have been more comfortable, & I was very VERY disappointed that I had to check my carryon especially since it was a backpack and was not designed to check. One of my cosmetic products was even damaged because I had to quickly check my bag at the gate, to my final destination.
Cons: The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/
Pros: Onboard staff were very friendly.
Cons: Allow more room for taller passenger without extra cost
Cons: My tv screen could not show the movies
Pros: Crew were wonderful when I was nauseous from turbulence
Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
Pros: Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy.
Cons: Meals were very small but tasty. Movie options were random but enough to keep you occupied.
Cons: They have to uptade the airplanes
Pros: There's nothing to like about Air Canada's Rouge service!
Cons: Seat comfort.
Cons: if the flight is on time. I was delay more than 10 hours
Pros: Comfortable seat - great service
Cons: The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket
Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip
Pros: Crew was great and professional.
Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Cons: The plane was very hot
Pros: the drinks
Cons: seat reservation. having to pay for luggage....
Cons: We had 4 hour delay causing a stop over at 3am. So yeah
Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can
Cons: the headrest is hard. Apart from that- all was fine
Pros: Good priority boarding
Pros: flight was awesome
Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
Cons: Bus navette between thé flights
Cons: Better boarding process
Cons: We took off late
Cons: First class almost always guarantees a much better experience!
Pros: The cookies and soda was good and staff was exceptional. Instead of cheezits, chips would be better
Cons: Instead of cheezits, please upgrade to chips
Pros: The crew was great and very friendly.
Cons: Never enough room and the food was okay. But what’s new about this when it comes to air travel?
Pros: New plane, charging stations
Pros: Good access to charging, good food
Cons: More space:)
Pros: Everything about the flight was perfect.
Cons: Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!
Cons: All things were beyond airline control. Screaming children, weather delay, and moderate to heavy turbulence. Wind shear off the deck required pilot to punch through and stick the landing, but recovers well.
Pros: My luggage never arrived in Munich
Cons: Nothing to add?
Pros: Amazing and helpful crew. Great seat.
Pros: Crew were wonderful when I was nauseous from turbulence
Pros: Provides the service you'd expect from an international carrier. Boarded on time, seat actually reclines, meals, baggage, seat assignments are included in the price. Staff treat you well and the price isn't bad.
Cons: Virgin website is slow and not intuitive. Couldn't get seat assignment until i was at the gate. No explanation why. Boarding announcements delivered via ESP. Half of the passengers were still in the boarding area because no one heard announcements. Arrived 30 min early but had to wait on the tarmac for 45 min for a parking gate. Baggage delivery at JFK took forever.
Pros: Great crew, comfortable and smooth flight
Pros: Food was very good
Cons: Economy passengers kept coming onto business class as our crew member was absent to often and didn’t police it
Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos
Pros: Crew was very engaging and service was good.
Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Cons: Delays, took my hand luggage into the hold,
Pros: My seat
Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor
Pros: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Cons: Food was typical economy class fare.
Pros: The food was okay but thats the best thing I can say.
Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Pros: It was Air Canada to Geneva and Swiss to Lisbon!
Cons: Leave on time Air Canada!!
Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Cons: Flight delays is a constant problem with this company
Pros: Crew were very good
Cons: Seat assignments should be assigned when we checked in. They weren't for the second leg. But, the seats are fine.
Cons: Delta comfort works especially for one who is handicapped
Pros: Smooth ride
Cons: If my baggage arrived
Pros: Crew was nice and funny
Cons: The free messaging WiFi didn’t work for me
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