Daily cleaning, installation of cabin HEPA filters on flights from Europe to London Southend
Ryanair has waived its change and cancellation fees on flights from Europe to London Southend. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"
Pros: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Cons: "Larger leg room"
Cons: "All was fine"
Pros: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Cons: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Cons: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Pros: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Cons: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pros: "The seat not so comfortable but good"
Cons: "Both flues were really delay really disappointed"
Pros: "Good airport . Punctual flight ."
Cons: "Changing in luggage information was annoying"
Cons: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Pros: "All and all great value for the money"
Pros: "The price"
Cons: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Pros: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Pros: "Cheap fare"
Cons: "No entertainment"
Pros: "Maybe the food selection and the price of it."
Cons: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Pros: "Super easy online check-in, comfortable plane, lovely crew"
Cons: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Pros: "was on time"
Cons: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Cons: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Pros: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Cons: "The seats don’t lean back and do not have a lot of cushion."
Cons: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Cons: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Pros: "Well organised."
Cons: "Charging for light refreshments."
Pros: "Nice crew"
Cons: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Pros: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Cons: "The flight departed around half an hour late."
Pros: "I'm disappointed with your service"
Cons: "I'm disappointed with your service"
Pros: "New aircraft"
Cons: "Boarding was horrendous. Flight was late in."
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Staff were friendly, when they weren't trying you charge you for everything"
Cons: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."
Pros: "It was simple, every thing was fast in the airport."
Cons: "Small airplane it was a bit choked."
Pros: "All handled professionally."
Pros: "Good comfi flight with great crew and service"
Cons: "The bus at the landing without a/c and it was hot as hell"
Pros: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Cons: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"
Pros: "because Wizzair needs a way to terrorize psdsengers about luggage size. It did not affect me personally, but it is shooting and scary how Wizzair bitches about 1cm oversized bsgs"
Cons: "Wizzair has the worse reputstion ehen it comes to checkin and boarding. People still fly because it is cheap and poor people are willing to take a lot of terror to save a few bucks."
"I would have liked to been able to contact Ryan Air and inform them that I was not able to make the flight due to Covid-19, But their site is absolutely useless -12 out of 10 Disgusting attitude towards the customer"
"There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all."
Cons: "Food and drinks for free"
Pros: "On time no depay. Peacefully flight"
Cons: "Price of ticket"
Cons: "First of all, we've had to pay registration fee 55 Euros each, just because we didn't check in online! What the hell is that? Secondly, the seats that I paid for were not available! Lousy service..."
Pros: "Very nise crew, espicily steward Ignas"
Pros: "I liked that the flight was short."
Cons: "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."
Pros: "Nothing really stood out"
Cons: "Rude air hostess who was ignoring us in particularli where I was nearly fainting"
Pros: "Nothinge medíocre sistema them booking"
Cons: "Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds"
Cons: "Food was poor, particularly the croque monsieur, which was dry and tasteless."
Cons: "Lovely friendly staff, perfect flight, smooth take off and landing"
Pros: "Thank you"
Pros: "On time - From Southend"
Cons: "The extra charges at EVERY turn on a hellish web site that makes you never fly again"
Pros: "I do not know why we could not select seat upon booking - so that my wife and I could have sat next to each other. I know it's away you would like to make extra cash - but its a bit silly"
Cons: "The Yellow colour on seats - juts looks bad"
Cons: "The seats could have been more comfortable. Lots of people were separated from their party because they refused to pay to book their seats. One man had two small children and his wife was seated in the rear section. Some common sense when organising seat allocation please!!"
Cons: "Boarding in Manchester was a disaster. Scanned boarding passes, let everyone down the stairs to the apron, only for to be told to come all the way back up the strairs again because of a change of aircraft. Had to do the whole pre boarding and boarding process all over again. More interested in selling hot Panninis rather than check if we had a belt for our baby. Even after doing safety checks, they passed us and still didn’t have a belt for our baby. Only when we called them back And asked for a belt did we get one, and all this whilst the aircraft was moving. Waited over 25 minutes for our buggy bag to come out the baggage belt in Dublin."
Pros: "The captain (pilot) and the crew were friendly and helpful"
Cons: "2 hrs 30 min delay trapped on board without air con. I was with my son (7 weeks old) and didn’t have enough space to breastfeed and fresh air to cope with the heat."
Pros: "Friendly crew"
Cons: "No seat pocket"
Cons: "Flight was delayed and they were not communicating with the passengers. They had us standing for an hour without letting us know they flight was delayed and you can’t find information online. Also it seems their goal was to charge everyone for luggage and the overhead compartments were pretty empty."
Pros: "I couldn’t confirm my flight because I never received an appropriate code to verify my trip. The codes I entered were ineffective. I read I could confirm it upon arrival and after bringing my receipt to the customer service desk, they claimed my flight was not confirmed and I need to pay $40 in Euros. I feel deceived and lied to."
Cons: "I didn’t like concern for customer care and placing blame on travel agency instead of taking responsibility. I had a receipt and someone accepted my money. My contract for a flight was made the moment my money was received!"
Cons: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Pros: "All boarded easily and managed to take off a little early from PIK which also meant landed early in IBZ. No probs on the flight."
Cons: "Had to dust off seats of spilled Pringles from previous flight. And floor was covered and hadn’t been hoovered or even a dustpan. No biggie but wasn’t as clean as it could have been."
Pros: "Literally nothing"
Cons: "Delays and lack of clarity and updating"
Pros: "The price, arriving safely"
Cons: "Was told by 4 diff people to stand in 4 diff long lines which proved incorrect. Airport organization was terrible at both points. My liquids were broken and ruined (I never have issues with liquids.) whole process took 2x normal amount of time and I lost my train because of it."
Cons: "leaving later than scheduled"
Cons: "The flight was delayed for 1 hour"
Pros: "Boarding was quick and the crew efficient, a shortish 2hr flight comfort was perfectly adequate"
Cons: "The breakfast burrito was tasteless, i would have rather have done without."
Cons: "WILL NEVER FLY WITH THIS AIRLINE AGAIN, staff is rude and poorly trained in the customer service department, hidden fees/ 50 euros to CHECK IN!!!"
Pros: "We liked the quick boarding and the fact we could use priority boarding."
Cons: "We wanted to purchase a few items mentioned in their catalogue, but they were sold out, same about food. If you aren't prepared to sell something, and you advertised it, so don't do it."
Cons: "Nos hicieron esperar dos horas para luego decirnos que iban a cambiar de Gate"
Pros: "The staff were very friendly and professional and managed to have a laughter with. Definitely a plus"
Cons: "The delays. It's not the first time travelling with Ryanair and not my first delay either. But overall it was a pleasant trip"
Cons: "The fact that I couldn't go"
Pros: "Fast efficient service no problems"
Cons: "Not one person from checking in to the flight crew was friendly. I will never fly Ryanair again."
Cons: "Sitting 10 rows from my wife"
Pros: "Low cost is the only thing going for RyanAir besides the crew being helpful. It's nice they have assigned seats now."
Cons: "Check in is utterly painful and stressful, ridiculous that you would need to pay to print boarding pass."
Cons: "I have been traveling international with spotty wifi and apparently if you check into your flight less than 2 hours (not standard with most airlines) I was charged nearly double the actual ticket price. I will never fly this airline again!"
Pros: "Nice people. easy. Empty flight"
Cons: "I want free peanuts or cookies or something even free water please I paid a lot and I can't even get free peanuts?!"
Cons: "They charge for everything including boarding pass if you don't do it online"
Cons: "Couldn't check in early on the app because of US passport. Nothing directed us to the website, saying we could check in there. 2 hour shift before the flight was looking for a kiosk to check in- they had none. Had to pay $100 euros just to check in at the desk."
Cons: "We got charged 68 euro each because we were waiting on the line and it was 5 minutes after the check in window closed- as much as the flight itself. When we went to board, the flight was late and chaotic."
Pros: "Arrived on time Good food for reasonable prices"
Cons: "Waiting outside at minus 10 Celsius Check in line starting ages before real boarding Very little sitting space Was not cheap - paid 240 Euros for round trip from Brussels to Berlin 6 days in advance"
Cons: "Boarding/delay etc was shambles did not get on flight had to get flight next day at my expense at cost of over £240"
Cons: "The flight was delayed for an hour without any explanation"
Cons: "Ryanairs policy of checking in online or paying a 45 euro fee is ridiculous. I've never heard of an airline charging people as they check in at the airport. On top of that, they make it so you can't even check in online within 2 hours of the flight so you're forced to pay when you get there. It's a sneaky crooked system Ryanair has in place. I'm incredibly dissatisfied with my treatment from Ryanair and I will never be flying with them again."
Cons: "We did not take a big suitcase as we needed to get home as soon as possible.but as we were entering the plane our hand luggage was t as taken off us and put into the hold.we told them we had my medication in the bag and it needed to be with us but they said it was nothing they could!d do.as we sat in our seats we noticed there was still plentyof room to put our hand luggage.and as more people entered the plane they had hand luggage with them and put them in the overhead locker.really really not happy"
Cons: "The strictness of the company's policy for carry on luggage is absurd and the price you have to pay to check a carry on size luggage is ridiculous. One of my least favorite airlines"
Pros: "The crew."
Cons: "Seats don't go back. You pay for soft drinks and snacks. CANNOT SIT WELL. I AM 6' 5". Couldn't sit."
Pros: "The people in the flight was very nice and boarding with no problem at all. But that's about it"
Cons: "The staff is very nice and boring with no problem but my biggest problem was booking the flight so I set it up and it changed I was supposed to fly out of the Salvador Dali Rome . airport instead getting there to pick up my back from my first find out my flight was at another airport and having to rush to get there on time costing me more money than half the ticket. And then find out for what I said I guess you're my phone to have my luggage paid for it I had to pay for that and I didn't have enough cash on me. So the overall experience to get there with everything changed on my booking through kayak was an absolute nightmare. I almost missed my flight I almost couldn't get my bag on the plane and it would have screwed me on all the other flights and everything I had set up for the week. The flight itself is fine the landing sucked I mean really sucked and I've flown a lot of places I haven't felt that heavy of a jerk since I was in a race car taking a turn"
Airlines flying from Europe to London Southend have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Europe to London Southend
Masks required on board, masks provided on flights from Europe to London Southend
Social distancing seating
Middle seats unavailable to book on flights from Europe to London Southend
Testing for antibodies, testing for symptoms for flights from Europe to London Southend
Waiving of change fees. Search flexible flights from Europe to London Southend