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Very unprofessional treatment of customers - boardring on being unethical. Only cares about money and not the customer. If you use the swiss brand, you should deserve it - now swiss air doesn't deserve the swiss brand.

No food was served on this short flight and we had no entertainment. Please add a box to check. We were served delicious Swiss chocolate though! The boarding process was fast and the crew very friendly.

Best international flight I have had in a while! Far superior accommodation, services, food and general experience compared to U.S. airline companies.

Very nice crew and great food. Easy to board just wish the flight could be shorter or seats more comfortable or more room to walk around when you get cramps in your legs from sitting so long. Crew was great and attentive and really was good food.

They lived up to the Swiss reputation of excellent operation in all aspects. Zurich is a great place to make connections to other parts of Europe.

The cabin was warm and few used the blankets. I should’ve upgraded.

The flight was generally good but was delayed departure meant a very late arrival for a connecting flight.

Delayed 30 mins Forced to check in my carry on luggage

No fault of the crew, but the the rear lavatories were closed the entire flight. The front lavatories were blocked off for the first part of the flight by the food cart. Then some minor turbulence occurred so the fasten seatbelt sign came on for the second part of the flight. Heroic containment engaged! It was not fun.

United Airlines flights serviced by Swiss Airlines provide for zero communication with Swiss Airlines almost impossible to contact Swiss airlines to make seat selection, upgrades or changes. I won’t do that again if it can be helped.