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I was in the premier economy and enjoyed the room and the comfort. Although I will say that it would take a real expert to make the location of the place to plug in headsets and chargers more difficult. With all of the room available it makes no sense to bury those connections and to make it so difficult to use them. The couple in front of me needed to use the cell phone light in order to see where to plug in a charger. The seats are comfortable and the food was good.

They should be kind to the people Food is always plain pasta bread is from the fridge they don't even warm up Seat is so uncomfortable body hurts

Flight delayed with no explanation. Boarding was confused (proceed to plane, go back to waiting area).

Loved the courtesy and punctuality. Very professional and most importantly on time.

I did wish they would give us the entire little bottle Bailey's instead of just have 1/2 bottle at a time

Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.

Great staff, efficient and knowledgeable. Very helpful with others and considerate towards those with children

They never gave any meal during the flight. We’ve flown for years and then doing this now is ridiculous.

From all the segments I flew it was the only one I did not get the option to choose ni seat, I did not get the quality of seat I had paid for. Crew was nice, airplane was clean, but no food, only water and a small courtesy chocolate. Everything else you had to pay for.

Premium Economy is good value in comparison to Business Class. Not all the perks of Business but a lot of leg room and wider seat and elbow room. Food was very good. I even asked for a Gruner Veltliner wine which was not on the trolley and the attendant went into Business/First to get me a glass. Nice little touch. I would like to have a wider selection of music -- more 70's-80's (guess how old I am).

On time and my bag made it. My parents on British Air had their bag held/lost at LHR, so Swiss definitely won that contest.

I’m still in Zurich because my British Airways flight was so delayed, I didn’t make the flight to Los Angeles yesterday.

Close was excellent. Comfort was very good. The food was marginal.

Very unprofessional treatment of customers - boardring on being unethical. Only cares about money and not the customer. If you use the swiss brand, you should deserve it - now swiss air doesn't deserve the swiss brand.

Best international flight I have had in a while! Far superior accommodation, services, food and general experience compared to U.S. airline companies.

Very nice crew and great food. Easy to board just wish the flight could be shorter or seats more comfortable or more room to walk around when you get cramps in your legs from sitting so long. Crew was great and attentive and really was good food.

The flight was generally good but was delayed departure meant a very late arrival for a connecting flight.

Delayed 30 mins Forced to check in my carry on luggage

I like how professional, fast and good the whole experience was.

No fault of the crew, but the the rear lavatories were closed the entire flight. The front lavatories were blocked off for the first part of the flight by the food cart. Then some minor turbulence occurred so the fasten seatbelt sign came on for the second part of the flight. Heroic containment engaged! It was not fun.

Easyjet staff very helpful at airport as I need assistance. Flight slightly delayed both ways but soon made up the difference.

Flight on time clean and good legroom, what more could you ask on a one hour flight

Lovely cabin crew. Prompt takeoff and early arrival in Pisa

There was a delay because they had to switch planes it wasn’t explained very well nor were there updates.

Flight was two hours delayed then instead of flying to Gatwick we got diverted to Southend airport! Then they cancelled our flight and we all got told we had to get off the plane and make our own way to wherever we had to go? EasyJet just abandoned us, no help and as a tourist not knowing even where I was? Disgusting behaviour from the company!!

I’ve always flew with Ryan, but never again I’ll always fly with easyJet

There was no useful information given regarding the flight back to the UK from Tenerife. This despite the week publicised problems around the EES system and the delays caused to boarding. This aspect of the customer experience could have been much better.

Fast boarding, smooth takeoff and landing. plenty of space in seats. Excellent air-conditioning on a hot day. Perfect experience

Whole way through - far more professional and slick than I expected

Sitting on the last row in between the aisle and a massive person, all people going to the bathroom bumped into me including the flight attendants.

Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.

Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.

Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe

It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality

All good but air not give the pasing er any food even glase of water

Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.

The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again

Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain

I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.

Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option

Far easier than I expected it to be. Checked in online & had our boarding passes emailed through. Straight through security & boarded on time. No issues.

Very efficient boarding. Plane lready for take ooff10 minutes before time.

Half an hour delay. Squeezed into a small Departure Lounge with very few seats. Noisy flight with screaming unruly kids. Loud IPads and Phones. Heaven!

Were delayed in the airport for 5 hours with no explanation. Flight kept getting delayed by an hour at a time and wizz air staff were no where to be found

Delayed delayed delayed - always with Wizzair. Staff were friendly and well mannered but clearly the company is unorganized and the aircrafts are outdated.

It's a budget airline. Great for short flight. Smooth landing.

4 hr delay and only told less than 2hrs before. Only given water and nuts on the flight as complimentary service. Left to wait in rain before boarding.

To be honest I did not like anything. Communication to why my flight was cancelled mid air 2 and half hours into my flight. Customer service desk were not helpful with providing information or a solution on what can be done.

What I liked new airplane Sitting was extremely uncomfortable! Crew not smiley at all Always chewing gum

The flight was cancelled just 4 hours before the take off...