Flight was delayed, but there was no explanation why. Seats were comfortable and service was good. Food was good and there were more snacks than I expected.
The menu options in business class were few and the crew kept running out of the desired options! So what seemed like 4 options for meals turned out to be just one option! The entertainment system had very few movie selections for Hollywood and Bollywood movies. The audio in the headphones was poor as it was difficult to follow the dialogues; my fellow travelers had similar complaints.
Cons: "Change the food which was tasteless and was only bread."
Cons: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
Cons: "The best flight ever. Not much passengers, and that’s what made the difference."
Cons: "The airport in Jeddah was overcrowded, dirty, chaotic and the men’s room was not clean and was stinky"
Pros: "The Saudi planes are relatively new and quiet. The seat pitch in coach is acceptable as there were plenty of empty seats on the flight. They offered free connection for texting apps which is nice to have. The entertainment selection was broad enough, but I did not use."
Cons: "The flight was delayed for over 3 hours without a good explanation. Saying a flight is late because of a late incoming flight is a circular argument - we're late because we're late."
Cons: "Departed at 1310 o e hour late and all that time insid the plane"
Pros: "No issues, smooth ride, excellent service."
Cons: "No alcohol, no problem for me, but if u like alcohol do not ride."
Pros: "The chair the entertainment system is nice"
Cons: "The meal was not enough not really business class food , the crew is so lazy you have to repeat the order twice so the can understand in Arabic"
Not a great selection of food and the snacks were quite pricey. No entertainment at all, not even a magazine to read, but hey, it's a budget airline. The flight departed on time and arrived on time, so no complaints.
Disorganized service and aging equipment paired with inexperienced personnel. This was not what my husband and I paid for.
It didn't happen; Sun Express cancelled the flight, even more, the route to that destination. I got a full refund, which of course was not enough to buy a new ticket so close to the date of travel
Checkin with agent-no eye contact, no words. No smile. Agents late to open checkin counter. Flight was full. Child in back of my seat pushing with legs and feet, thus moving the backrest of my chair. No attendants during the flight, only before takeoff and at landing. Plane ride itself was smooth and quick. Good pilot landing at airport.
Had extra leg room seats which were really good, no entertainment on flight but had downloaded stuff to watch from Netflix, good and drink was expensive in the flight
Our seats smelled like someone puked on them and they were not cleaned up. It was nauseating the entire flight. Plus their planes are not comfortable. We don’t recommend them.
Long lines to check in at 5 am on October 22 and no nowhere to sit at Izmir airport waiting for the Munich bound flight ticket check in to open.
They literally destroyed our luggage, 3 out of 4 wheels broke, the luggage had some sort of oil (smelled like olive oil) all over the luggage and even damaged some of the items inside (as the luggage cracked everywhere this oily substance got in).
The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.
Shambolic boarding with ZERO information on why there was a delay. Don't treat customers like sheep. Crew good. Aircraft new. Late departure with minimal information from flight deck.
Pros: "The food options were amazing and the wine was very nice!"
Pros: "The crew was very professional and I cannot complain about that."
Cons: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Cons: "Gate announcement was only a few minutes before cut off!!"
Pros: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Cons: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pros: "We landed"
Cons: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Cons: "The seats are cramped and you have to pay for snacks and water"
Cons: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Cons: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
The border control opens at 4:30 so there is no point in going in early as the wizz email suggests. Our flight utilized a plane with plastic seating which was really uncomfortable.
Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole
Communication was impossible: feedback was missing, no alternative communication options are offered. Check-in without feedback and the status was unclear at the airport until the last minute. A whole weekend under full stress. Never fly again but never use your platform again!!!
One hour delay, landed at midnight, my hotel did not accept late check in after midnight. I had to pay for another accomodation last minute after I landed. Wizzair customer support did not reply when I asked for alternative accomodation. Very poor experience overall.
Pros: "I will like on time"
Cons: "Please on time is very important About 8 days ago from Cusco to Arequipa my trip was 12 hours late, yesterday was almost 3 hours late why? Without lunch Bye Wilian"
Cons: "No communication on delayed, inaccurate information. Flight Attendants are rude. Never again on LCPeru. Worst airline ever."
Pros: "Nothing"
Cons: "Problems to check In (too slow), and the fly finally departuted late. Unconfortable seat"
Cons: "The initial crew was adamant that everyone is allowed one personal item and one carry on. When we arrived at the gate, one attendant said we could only have one and made us check our small carry ons while the adjacent attendant let everyone one with the previously specified two carry ons. When we asked about this, the woman said she didn’t have time for questions and was very rude. This was after 3 delays with no specific reasoning given. I have flown with this company three times in the past because the times were convenient and have expericed delays EVERYTIME. I should have learned my lesion but kept trying to give them the benefit of the doubt. Not anymore. This airline is terrible"
Cons: "This is a cheap airline. They use old planes. Boarding is confusing. Communication about delays is terrible. Every LC peru flight we took was delayed."
Cons: "THIS IS YOUR WARNING! DO NOT FLY LC Peru! After being in the airport for 7 hours they CANCELLED our flight and gave us no reason and NO REFUND. Two days later we had to use another airlines to make it back to Lima."