Find Cheap Flights from London Gatwick to Orlando (LGW - ORL)

Charged exhorbitant fees delayed the flight and barely apologized

Food are nice Have IFE on broad

Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

Crew were great

Uncomfortable to sit for eight hours

Quick check in process.

Had a broken table so had to balance my meals on a pillow an magazine. We're promised air miles as compensation but none have appeared.

Lovely food and staff. Lots of food.

The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down.

Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices.

Crew were great

Uncomfortable to sit for eight hours

Getting off the stinky airplane...peeyoo!

The three hour delay in departure.

Everything was great and I truly enjoyed this flight.

see above

see above

Seat comfortable, Crew was great.

The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough

Loved everything about this flight great complimentary food options

staff friendly.

seat broken, screen broken. When fixed the choice of movies was very limited. In seat power not working, so couldn't work after battery exhausted. Flight attendants were all friendly but didn't respond to call button or other requests.

The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew.

Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips.

Great movie selection

They need softer seats...had to stand half the time

Getting off the stinky airplane...peeyoo!

The three hour delay in departure.

Great service outstanding staff

Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months

Easy check in and great in-flight service. Nice to have a full meal and bar service.

Slightly delayed, but nothing much.

Efficient and timely

Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Very helpful crew

Easy boarding with no wait time, very straightforward transfers to hotels on arrival with Thomson organised coaches.

Very small and confined seats led to an uncomfortable flight. Cabin crew were not attentive.

Even tough I forgot to request vegetarian meal they had extra ones available

There where no blankets and it was freezing cold

Nightmare no entertainment available

The crow was useless I asked water 3 or 4 time no way to have it Entraînement no choice just if you pay , Low costs? Too much. !,

The way Thomas cook handled it.

The flight attendants were very kind and hoped to make up for the pilot’s negligence.

Boarding was weird with a lack of overhead bins and then the pilot was inconsistent with updates to safety issues. We were delayed by an hour and twenty mins and then had to wait on the tarmac for another plane to leave the gate. Feels like I wasted two hours in limbo.

Both Virgin plans needed a deep cleaning.

The bag service

The flight delays

Flight was delayed.

The food and entertainment was very good. Good choices on both.

Staff needs be taught better customer service skills. Boarding the plane was carnidge! Flight as delayed slightly but nothing too significant. Although staff called passengers according to "special assistance and upper class" one queue was letting everyone through regards of where in the plane they were sat! When this was pointed out to what appeared to be the person in charge, she more or less shrugged her shoulders and turned her back. In fact she didn't even acknowledge him verbally. This resulted in people unable to be seated quickly as it would make sense to load the rear of the plane first surely?? On the actual flight one cabin crew taught my eye (as you can understand a long haul flight is very boring!!) and I noted that not one time did she say "please or thank you" Surely that's just basic curtesy!! In my opinion, Virgin Atlantic is a lot of hype. Not as good as they think they are.

Crew were great

Uncomfortable to sit for eight hours

Getting off the stinky airplane...peeyoo!

The three hour delay in departure.

Great movie selection

They need softer seats...had to stand half the time

Great service outstanding staff

Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months

Everything was great and I truly enjoyed this flight.

Crew were great and friendly.

Not enough room in the seats and not enough leg room. Unable to sleep as we could not get comfortable. No where to put rubbish when eating the meals etc.

The food and entertainment was very good. Good choices on both.

Staff needs be taught better customer service skills. Boarding the plane was carnidge! Flight as delayed slightly but nothing too significant. Although staff called passengers according to "special assistance and upper class" one queue was letting everyone through regards of where in the plane they were sat! When this was pointed out to what appeared to be the person in charge, she more or less shrugged her shoulders and turned her back. In fact she didn't even acknowledge him verbally. This resulted in people unable to be seated quickly as it would make sense to load the rear of the plane first surely?? On the actual flight one cabin crew taught my eye (as you can understand a long haul flight is very boring!!) and I noted that not one time did she say "please or thank you" Surely that's just basic curtesy!! In my opinion, Virgin Atlantic is a lot of hype. Not as good as they think they are.

While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew.

Delay in boarding - not clear why. Can never get the wireless entertainment system to work.

Great movie selection

They need softer seats...had to stand half the time

Crew were great

Uncomfortable to sit for eight hours

Lovely food and staff. Lots of food.

The seat pocket in front of me was broken. I didn't want to make a fuss but one would have thought during checks pre-flight that should have been noticed and rectified. I was flying with my family including my 4 yr old and we had lots of toys to keep her entertained but had no where to put them apart from on our seats and tables when we were allowed to have them down.

Efficient and timely

Tight for space and asked to change one of two seats to a aisle seat for my partner who had a bladder infection and needed to go to the toilet often. Was refused at check on saying no available seats but after take off noticed that there were available seats.

Very helpful crew

Easy check in and great in-flight service. Nice to have a full meal and bar service.

Slightly delayed, but nothing much.

Took off on time and landed early

Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices.

The food and entertainment was very good. Good choices on both.

Staff needs be taught better customer service skills. Boarding the plane was carnidge! Flight as delayed slightly but nothing too significant. Although staff called passengers according to "special assistance and upper class" one queue was letting everyone through regards of where in the plane they were sat! When this was pointed out to what appeared to be the person in charge, she more or less shrugged her shoulders and turned her back. In fact she didn't even acknowledge him verbally. This resulted in people unable to be seated quickly as it would make sense to load the rear of the plane first surely?? On the actual flight one cabin crew taught my eye (as you can understand a long haul flight is very boring!!) and I noted that not one time did she say "please or thank you" Surely that's just basic curtesy!! In my opinion, Virgin Atlantic is a lot of hype. Not as good as they think they are.

Great movie selection

They need softer seats...had to stand half the time

Quick check in process.

Had a broken table so had to balance my meals on a pillow an magazine. We're promised air miles as compensation but none have appeared.

The food and entertainment was very good. Good choices on both.

Staff needs be taught better customer service skills. Boarding the plane was carnidge! Flight as delayed slightly but nothing too significant. Although staff called passengers according to "special assistance and upper class" one queue was letting everyone through regards of where in the plane they were sat! When this was pointed out to what appeared to be the person in charge, she more or less shrugged her shoulders and turned her back. In fact she didn't even acknowledge him verbally. This resulted in people unable to be seated quickly as it would make sense to load the rear of the plane first surely?? On the actual flight one cabin crew taught my eye (as you can understand a long haul flight is very boring!!) and I noted that not one time did she say "please or thank you" Surely that's just basic curtesy!! In my opinion, Virgin Atlantic is a lot of hype. Not as good as they think they are.

Quick check in process.

Had a broken table so had to balance my meals on a pillow an magazine. We're promised air miles as compensation but none have appeared.

Great movie selection

They need softer seats...had to stand half the time

Crew were great

Uncomfortable to sit for eight hours