Find Cheap Flights from London to Los Angeles (LON - LAX)

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London to Los Angeles flight information

Avg. flight duration 10h 53m
Flights arrive in Los Angeles
Flights depart from London
Flight price £272
Distance 5,453 miles
Airlines British Airways, Finnair, SWISS, KLM, Norwegian, Brussels Airlines, Virgin Atlantic, Lufthansa, Aer Lingus, Alitalia

Good to know

Low season:
February
Best time to beat the crowds
6%
expected price decrease
High season:
July
Most popular time to fly
42%
expected price increase
Average price:
£513
(avg. price over the last 2 weeks)
Good deal:
£400
or less (return)

When to Book Flights from London to Los Angeles

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for £399 or less.
The cheapest flight from London to Los Angeles was found, on average, 75 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
Booking a flight from London to Los Angeles? Depending on the airline you choose, you’re likely to fly out of Gatwick, Stansted or Heathrow Airports, and you’ll be flying into Los Angeles Airport (LAX), which is about 15 miles from the city centre, whether you’re flying in directly or through a connection.
The flight time from London to Los Angeles is approximately 10-11 hours. If you’re feeling peckish, Gatwick, Stansted and Heathrow all offer a long list of airport restaurant options, from a tea and cake to start the day or a full meal to get you settled in for a restful flight.
When you land at LAX, you have a few different options for getting to the city centre. One of the most cost-effective options to get to the Los Angeles city centre is by taking LAX’s FlyAway bus that goes directly to Union Station in the centre. The FlyAway bus takes approximately 45 minutes to an hour, and costs around $10 (£7.85) for a single trip.
If you’re keen to pick up a few souvenirs for your return flight, LAX has several airport shops to choose from. When shopping at LAX, you can choose from small mementos at the newsstands and a bottle of wine from duty-free all the way to luxury fashion at the Burberry, Hermes and Gucci boutiques.
Travelling with kids? Heathrow airport has a Stay & Play area in each of the terminals filled with interactive activities for children. Stay & Play areas are open from around 6:00 to 21:00 and require children to be accompanied by adults during the entire time.

FAQs for Booking London to Los Angeles Flights

How long does a flight from London to Los Angeles take?
The average direct flight takes 11h 05m, covering a distance of 5453 miles.
How many flights are there between London and Los Angeles?
There are 371 (direct) flights between London and Los Angeles per week, averaging 53 per day.
Which airlines provide the cheapest flights from London to Los Angeles?
In the past 3 days, the cheapest return tickets were found on British Airways (£272), Finnair (£297) and SWISS (£334).
Which airlines fly most frequently between London and Los Angeles?
Iberia (5 times daily), American Airlines (5 times daily), Finnair (5 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from London to Los Angeles?
For London to Los Angeles, Tuesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Los Angeles back to London, the best deals are generally found on Tuesday, with Friday being the most expensive.
Which airports will I be using when flying from London to Los Angeles?
When flying out of London you will be using one of these airports: London Southend, London Stansted, London City, London Gatwick, London Heathrow or London Luton. You will be landing at Los Angeles, also known as Los Angeles Airport.
Does LAX have free WiFi?
For last minute arrangements, checking your email or keeping the kids connected, LAX offers free WiFi throughout all of the areas of the airport. Simply register, sign in and enjoy internet connectivity when you land or before you take off.
Can I take a taxi to Los Angeles city centre from LAX?
For expedited travel, taxis are available outside each terminal. Taxis to the Los Angeles city centre can take anywhere from 30 minutes to over an hour depending on traffic, and generally cost around $50 (£40), depending on where you’re going in the city centre.
How much is parking at LAX?
If you need to leave a car at LAX at any point during your stay, there are a handful of different options available. For short-term parking, the car parks assigned to each terminal are available at around $5 (£4) per hour, and long-term parking is available at the economy lots for approximately $12 (£9.50) per day. The economy lots are accessible from the terminals via a shuttle bus.
Which rental car agencies operate at LAX?
The rental car agencies serving LAX are as follows: Advantage, Alamo, AVIS, Budget, Dollar, Enterprise, Fox, Hertz, National, Payless, Sixt and Thrifty. Prices vary by season, model and agency, so be sure to check prices when you’re booking your flight from London to Los Angeles.

Book cheap flights from London to Los Angeles (return)

Airports
Origin
London
£290
only
£290
£334
only
£334
£272
only
£272
Destination
Los Angeles
£272
only
£272
Tue, 24 Sep
LGW
London Gatwick
LAX
Los Angeles
16h 15m
Wed, 2 Oct
LAX
Los Angeles
LGW
London Gatwick
27h 45m
£272
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
LHR
Good 7.6

Cons: Trip from London to Madrid wasn’t confortable ande crew was not friendly

JFK
LHR
OK 5.0

Cons: The seating is appealing. Impossible to sleep. I will be “ saddle sore “ for days. Please look at the padding and upgrade

NBO
LHR
Excellent 10.0

Pros: Crew was amazing. Food was amazing too!

Cons: Delay time.

LHR
RUH
Excellent 9.0

Cons: Arm rests don’t fully retract

BHD
LHR
Excellent 10.0

Cons: Everything

Fri, 1 Nov
LHR
London Heathrow
LAX
Los Angeles
11h 25m
Sat, 16 Nov
LAX
Los Angeles
LHR
London Heathrow
10h 30m
£297
Trip: 16 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 25 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
LHR
Excellent 8.0

Cons: Clean up the planes better

LHR
HEL
Excellent 10.0

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

LHR
YYZ
OK 4.6

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

ARN
HEL
OK 4.3

Pros: There was room available.

Cons: This was not business class!

PHL
AMS
OK 4.6

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Wed, 13 Nov
LCY
London City
LAX
Los Angeles
28h 05m
Wed, 20 Nov
LAX
Los Angeles
LCY
London City
14h 30m
£334
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,180 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
BCN
GVA
Good 7.3

Cons: They asked me to pay for my luggages. It is strange

ZRH
BRU
Good 6.6

Cons: We had a huge delay

ZRH
JFK
Excellent 10.0

Pros: Everything

Cons: Nothing

JFK
GVA
Excellent 8.0

Pros: Crew good

Cons: Baggage small bag forced to check

VIE
ZRH
Excellent 8.6

Pros: Crew was great

Cons: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

Wed, 28 Aug
LHR
London Heathrow
LAX
Los Angeles
13h 25m
Tue, 10 Sep
LAX
Los Angeles
LHR
London Heathrow
17h 55m
£349
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,109 reviews
Overall
8.0
Boarding
7.9
Comfort
7.6
Crew
8.4
Entertainment
7.2
Food
7.5
AMS
BUD
Excellent 9.6

Pros: Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight.

Cons: Doesn't

ARN
AMS
Excellent 10.0

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

AMS
LHR
Mediocre 2.0

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

AMS
EDI
Excellent 8.0

Pros: Good beverage service.

Cons: Over an hour delayj for departure.

BLL
AMS
Good 6.8

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Sat, 23 Nov
LGW
London Gatwick
LAX
Los Angeles
11h 20m
Sat, 14 Dec
LAX
Los Angeles
LGW
London Gatwick
10h 15m
£376
Trip: 22 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 100 reviews
Overall
7.1
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.9
Food
6.1
LGW
LAX
Mediocre 2.3

Pros: Just the price, but I ended paying more for my trip that bif I would have selected another airline with "true" business class.

Cons: This is in relation to my original travel date which was a day earlier before the flight I bought through Kayak... Due to cutoms delays entering London from Madrid, I arrived at the ticket station for Norwegian 50 minutes before departure, for thw agent to tell me that it was too late to check-in and that I was to for fit my business class tkt (no credit, no reimbursement) and that I need to buy a new tkt (for next day, they only have one flight to Kax) . I know I could have made it to the plane if I was allowed to check in. There are other major negative things about Norwegian Air. This was tje first and LAST time I will fly Norwegian. I don't recommend anyone to flight this airline unless you like pain and suffering.

LGW
LAX
Good 6.0

Pros: Entertainment was good, nice planes.

Cons: Not knowing about no food provided but had to buy and book meals 72 hours in advance, which I couldn't do, as it was last minute. No blankets or pillows were provided - had to buy a blanket. No headsets were available, which also had to be purchased, but received text notification to bring my own.

LGW
LAX
Good 6.3

Pros: Nice and ckean airplane. Smooth travel

Cons: We didn't know our 11 hour flight didn't have food. And then when we try to order food, on the menu it's all just sandwiches. There's no option for hot food.

JFK
MAD
Good 6.0

Cons: $100 for 1st bag? Outrageous.

LGW
LAX
Excellent 8.3

Pros: My husband and I flew from London to Los Angeles on the Dreamliner. Check-in at the airport was quick and easy. Other than a delay of 45 minutes in London to change a tire on the plane, the flight was quite pleasant, The seats were comfortable & in excellent condition with a good amount of leg room. Entertainment was varied and easily accessible on the back of the seat in front.

Thu, 22 Aug
LHR
London Heathrow
LAX
Los Angeles
19h 24m
Thu, 5 Sep
LAX
Los Angeles
LHR
London Heathrow
31h 10m
£391
Trip: 15 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 1 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
JFK
BRU
Excellent 8.3

Cons: To be given a blanket. And better choice in music

VIE
BRU
OK 4.0

Pros: Nothing really

Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane

VNO
BRU
Excellent 10.0

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

DTW
YYZ
Mediocre 2.0

Pros: Flight was cancelled.

BRU
IAD
Good 7.3

Pros: Efficient and very nice crew

Cons: 90 minutes delay for departure from Brussels to Washington...

Thu, 20 Jun
LHR
London Heathrow
LAX
Los Angeles
15h 40m
Sat, 13 Jul
LAX
Los Angeles
LHR
London Heathrow
18h 50m
£408
Trip: 24 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 76 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
LAX
OK 5.3

Cons: the seats are not as comfortable as those on new planes

LAX
SYD
Excellent 10.0

Pros: Excellent service!

LHR
BOS
Excellent 8.6

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

LHR
SFO
Poor 0.0

Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

LHR
LAX
Good 6.6

Cons: I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this.

Wed, 3 Jul
LCY
London City
LAX
Los Angeles
22h 05m
Mon, 15 Jul
LAX
Los Angeles
LCY
London City
13h 20m
£496
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 25,510 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
MUC
Mediocre 2.0

Cons: Flight was cancelled. Got rebooked and have changed gates 6 times and flight delayed due to no crew.

SKG
MUC
Good 6.0

Pros: It was short.

AMS
MUC
Mediocre 2.6

Pros: Seat is small

Cons: On time boarding

TLV
FRA
OK 5.0

Pros: Reasonably comfortable seat

Cons: The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

FRA
ALA
Good 7.6

Pros: crew was good food was good

Cons: comfort

Fri, 23 Aug
LCY
London City
LAX
Los Angeles
16h 15m
Mon, 2 Sep
LAX
Los Angeles
LCY
London City
13h 35m
£560
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,637 reviews
Overall
7.6
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.9
CDG
DUB
Good 7.0

Pros: It was a comfortable and roomy (nice leg room) flight

Cons: Their entertainment system was not working, nor was their WiFi

DUB
LGW
Good 7.2

Pros: Crew were very friendly and helpful.

LHR
DUB
Good 6.4

Pros: The crew was very good.

Cons: Please add more hindi movies

AGP
DUB
Good 6.8

Cons: The air hostess was very rude and showed no cursory to passengers

PHL
DUB
Excellent 9.0

Cons: My seat was broken, so I had to move to another. Fodd options were less than expected. Overall experience was good. Would definitely fly again, but bring my own snacks.

Sun, 13 Oct
LGW
London Gatwick
LAX
Los Angeles
33h 55m
Mon, 21 Oct
LAX
Los Angeles
LGW
London Gatwick
31h 35m
£281
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
PFO
LGW
Good 6.0

Pros: Arriving before the schedule

YVR
LHR
OK 5.6

Pros: Plane changed to an A380

Cons: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!

LHR
NBO
OK 5.0

Cons: It started over an hour late and they lost my luggage

LCA
LGW
Mediocre 3.6

Cons: No entertainment on a 5 hour flight and uncomfortable seats.

YVR
LHR
Good 7.3

Pros: The crew was good

Cons: The seats

Thu, 19 Sep
LHR
London Heathrow
LAX
Los Angeles
11h 20m
Sat, 12 Oct
LAX
Los Angeles
LHR
London Heathrow
10h 30m
£298
Trip: 24 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 25 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
SVO
HEL
Excellent 10.0

Pros: Crew was amazing, service was super attentive. Plane was new with plenty of space. P

Cons: Really exceeded my expectations for a short haul flight. Kudos to Aeroflot!

LED
HEL
Excellent 10.0

Pros: everything

LHR
LAX
Good 6.0

Cons: Food wasn't very good

CPH
HEL
Good 7.0

Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

LHR
LAX
Excellent 9.0

Pros: Window seat. Nobody sat next to me. Good food. Free entertainment and drinks. Large plane. Plug socket. Usb socket. Free headphones and toothbrush. Enough hand luggage space for everyone's bag.

Cons: Good was good. However I have an allergy to soy and there were soybeans in the prawn salad with no ingredients list no notification of such. I ate some too and didn't have my epi pen with me. Very scary!

Sat, 5 Oct
LHR
London Heathrow
LAX
Los Angeles
11h 05m
Sun, 20 Oct
LAX
Los Angeles
LHR
London Heathrow
10h 35m
£290
Trip: 16 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 385 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
LAX
OK 4.3

Cons: A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better.

LHR
LAX
OK 4.3

Pros: Very little.

Cons: Awful (typically BA) configuration im Club World on a 787 - cramped, inadequate storage, just lacking essential comfort for a supposed premium class. Food: seriously, I've had better in student cafes. Just stop it BA - its like some kind of prison food. Entertainment: meh. Small selection of new release movies. Crew: with the exception of one - just one from a complement of 15 odd - of the crew, the rest were a surly, inhospitable miserable bunch. If you hate your job don't take it out on customers - especially in a service industry.

LHR
LAX
Good 7.6

Pros: The crew was friendly and helpful. The entertainment options were good and the food was fine.

Cons: The seats reclined too far, so if the person in front of you put their seat back, it practically hit you in the face. It made it uncomfortable.

LHR
LAX
Mediocre 2.6

Cons: The cabin was extremely hot for almost the entire flight. I had my pants rolled up to try to stop sweating. I asked for some ice water to help cool down and although promised, it never arrived. I was not able to sleep as a result.

LHR
LAX
Excellent 9.0

Pros: All of the flight attendants were extremely sweet!

Fri, 22 Nov
LCY
London City
LAX
Los Angeles
16h 20m
Sun, 1 Dec
LAX
Los Angeles
LCY
London City
13h 15m
£334
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,180 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
LHR
GVA
Excellent 9.0

Pros: friendly and helpful crew

Cons: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker

SFO
ZRH
Excellent 8.0

Pros: Full array of entertainment.

Cons: Seats were not too comfortable.

FCO
ZRH
Excellent 8.8

Cons: Arrive on time Zurich

ZRH
BRU
Good 6.6

Cons: We had a huge delay

MIA
ZRH
Excellent 8.3

Pros: Crew was amazing

Tue, 2 Jul
LCY
London City
LAX
Los Angeles
25h 55m
Mon, 8 Jul
LAX
Los Angeles
LCY
London City
16h 21m
£680
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,410 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.6
Entertainment
6.0
Food
6.3
CTA
FCO
Mediocre 2.0

Cons: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

FCO
SCL
Excellent 8.0

Pros: Good flight

Cons: Too short time between the flights, almost lose the connecting flight.

JFK
FCO
Good 6.0

Pros: The flight itself was pleasant.

Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.

FCO
AHO
Mediocre 2.0

Cons: They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday

FCO
TLV
Good 7.0

Pros: Crew was pleasant

Cons: Boarding started 20 minuets late

Mon, 4 Nov
LGW
London Gatwick
LAX
Los Angeles
13h 50m
Mon, 11 Nov
LAX
Los Angeles
LGW
London Gatwick
33h 20m
£292
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,140 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
BOS
Excellent 9.0

Cons: Need some more and better inflight movies

YVR
LHR
Good 7.3

Pros: The crew was good

Cons: The seats

LHR
FCO
Excellent 8.4

Pros: Price for seat was very good. We left 30 minutes late but arrived early.

LHR
PIT
Good 6.0

Pros: Updates on status via email and sms

Cons: Choices not AWS international, too UK centric, Crew was superficial and curt

EWR
LHR
Excellent 10.0

Pros: Great crew and service

Cons: It would be convenient to have phone chargers

Mon, 2 Sep
LCY
London City
LAX
Los Angeles
27h 55m
Sun, 15 Sep
LAX
Los Angeles
LCY
London City
15h 15m
£357
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,109 reviews
Overall
8.0
Boarding
7.9
Comfort
7.6
Crew
8.4
Entertainment
7.2
Food
7.5
AMS
EDI
OK 5.6

Pros: Crew was friendly

Cons: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

AMS
LHR
Mediocre 2.0

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

AMS
KIX
Excellent 10.0

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

AMS
JFK
OK 5.0

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

CDG
AMS
Mediocre 3.0

Pros: My seat

Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor

Wed, 30 Oct
LCY
London City
LAX
Los Angeles
34h 50m
Tue, 12 Nov
LAX
Los Angeles
LCY
London City
13h 15m
£335
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,180 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
NBO
Excellent 10.0

Pros: Great crew

CDG
ZRH
Excellent 10.0

Pros: The seats were good for a short flight, which this was. No complaints.

ZRH
FCO
Good 7.6

Cons: 1.5 hour delay departing put a slight damper on this flight but otherwise it was fine.

SIN
ZRH
Good 6.0

Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

LHR
GVA
Excellent 9.0

Pros: friendly and helpful crew

Cons: organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker

Thu, 24 Oct
LHR
London Heathrow
LAX
Los Angeles
11h 20m
Tue, 29 Oct
LAX
Los Angeles
LHR
London Heathrow
10h 35m
£296
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 385 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
LAX
Excellent 8.0

Pros: The trip was o k and the crew performed well

Cons: The connecting time in London was too much

LHR
LAX
Excellent 9.3

Pros: The chicken and cheese risotto meal was excellent. One of our flight attendants, Sharon, stood out from the others with her service and friendliness, however all crew was good. Airbus A380 was the smoothest flight I've ever been on.

Cons: The pepperoni pizza wrap snack was not good.

LHR
LAX
Good 6.6

Pros: The crew was great

Cons: Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport.

LHR
LAX
OK 4.3

Cons: A couple of mishaps by the crew with no acknowledgement. One of the flight attendants dropped an empty soda can on the floor which was dropped on my toes (I had taken my shoes off) and picked it up with no acknowledgement or apology, even after I screamed out of pain. I was speechless that I didn't even object. In another incident, when asked for food option, I chose chicken vs pasta. When opened my hot plate after 2-3 minutes, I found out I had tofu in front of me. I called the flight attendant and they came over, acknowledged I had the wrong food just to inform me they were out of chicken at that point. If you make a mistake, please offer something in return to make the experience somewhat better.

LHR
LAX
Excellent 8.6

Pros: Friendly staff.

Cons: Plane was late leaving London. Meal choice was again chicken or vegetarian. Not really a choice. Stingy with the wine at dinner.

Wed, 28 Aug
LCY
London City
LAX
Los Angeles
13h 15m
Tue, 10 Sep
LAX
Los Angeles
LCY
London City
15h 15m
£372
Trip: 14 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,109 reviews
Overall
8.0
Boarding
7.9
Comfort
7.6
Crew
8.4
Entertainment
7.2
Food
7.5
SJO
AMS
OK 4.6

Pros: Nice aircraft

Cons: Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay

AMS
JFK
Good 7.6

Pros: Overall KLM experience is good

Cons: Food quality was mediocre for a business class flight.

AMS
ATL
Excellent 10.0

Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.

Cons: Everything was very good.

CDG
AMS
Mediocre 3.0

Pros: My seat

Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor

ARN
AMS
Excellent 10.0

Pros: Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️

Wed, 30 Oct
LCY
London City
LAX
Los Angeles
28h 05m
Wed, 13 Nov
LAX
Los Angeles
LCY
London City
13h 15m
£345
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,180 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
SIN
ZRH
Good 6.0

Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.

Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.

VIE
ZRH
Excellent 8.6

Pros: Crew was great

Cons: suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight

ZRH
BKK
Good 6.0

Cons: Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?

ZRH
VLC
Mediocre 2.0

Cons: Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket.

MIA
ZRH
OK 4.4

Cons: 2 hour delay and 3 crying babies on a red eye.

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