Daily cleaning, installation of cabin HEPA filters on flights from London to Turin
Ryanair has waived its change and cancellation fees on flights from London to Turin. Confirm policy on booking site.
Most visitors from London need to provide a negative COVID-19 test result and/or quarantine to enter Turin. Travelers who do not have a travel history in Bangladesh, Brazil, India or Sri Lanka in the past 14 days before travel are allowed to enter Italy.
Read more about travel restrictions for Turin
Visitors from London will need to quarantine for 5 days upon entering Turin.
Visitors from London must present a negative Antigen (quick-test) test taken before departing to Turin.
Current regulations for vaccinated travelers to Turin: most visitors from London may enter Turin but may still need to provide proof of negative COVID test.
Pre Registration Form
Passenger Locator Card
Sicily Registration Form
Puglia Registration Form
Calabria Registration Form
Masks: Required in enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
You can travel from London Gatwick, London Heathrow, and London Stansted airports. While some carriers only operate over the summer months, Ryanair flies to Turin all year long from London Stansted Airport.
British Airways flies out of London Gatwick to Turin Airport and Ryanair offers direct flights out of London Stansted Airport.
Turin Airport is about 10 miles north of the city and there is a speedy bus service operated by Arriva Sadem. There are two buses each hour (one every hour at the weekend) taking 30min; the service runs non-stop to the city’s two train stations – Turin Porta Susa and Turin Porta Nuova – and then makes stops on its way into the city centre. There is also a local bus route which takes 45–50min as it makes more stops. It also connects to the two train stations. The bus stops can be found outside Arrivals at the terminal. You can also take the train, which leaves from the airport railway station, which is just a few minutes away from Arrivals. The journey takes about 20min.
There are a few hotels in close proximity to the airport. One of the closest is the Jet Hotel, under 1 mile away.
Direct flights from London generally make it to Turin in 1h 50m. The flying distance between the two cities is 562 miles.
1 direct flight runs between London and Turin on a daily basis. On average, there are about 7 departures each week.
In the last 3 days, Ryanair offered the best one-way deal for that route, at £5. KAYAK users also found London to Turin return flights on Ryanair from £10 and on easyJet from £36.
For London to Turin, Sunday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Turin back to London, the best deals are generally found on Sunday, with Thursday being the most expensive.
There are 6 airports in London (London Southend, London Stansted, London City, London Gatwick, London Heathrow, and London Luton.) and only 1 airport in Turin (Turin Citta Di Torino). The cheapest flights are generally found on the London Stansted Airport to Turin Citta Di Torino flight route.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Turin.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Turin from London is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Turin with an airline and back to London with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Turin from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."
Pros: "Service and staff were great."
Cons: "Food not so good. Storage locker against the side bulkhead was constantly difficult to open."
Cons: "The unpleasant unhelpful staff"
Pros: "Smooth flight."
Cons: "Uncomfortable seats"
Cons: "always late"
Cons: "Completely messed up departure time, poor maintenance and old aircraft. Grumpy service"
Pros: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Cons: "I didn't like near enough everything about this flight."
Pros: "Thai airways much better"
Pros: "Quick, smooth flight"
Cons: "Landed over 40 mins ago and still waiting to get off the flight."
Pros: "I did get to Glasgow"
Cons: "Boarding by bus, late, expensive, bag fee, no drink."
Pros: "New plane. Adequate comfortable seating. Relatively punctual."
Cons: "You have to buy even water so it feels like a low cost airline."
Cons: "I think it's a real shame that BA have gone budget and no longer offer complimentary food on their shorter haul flights. At least they're using M&S though."
Pros: "Heathrow T5 bag drop and terminal in general was great as usual."
Cons: "Iberia are a poor codeshare partner. Old plane, tacky interior, and just like BA they make it difficult to get even a glass of water without paying extra."
Pros: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Cons: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."
Cons: "No food Uncomfortable seats Rude staff Very overpriced"
Pros: "flight crew were very friendly and mostly helpful, except when they could not locate my meal, and i ended up getting about half of what the other diners got."
Cons: "boarding seems intent of creating class divisions. it may be useful for profitability, but it seems quite weird in today's world. food was significantly worse than the food on another flight i had taken the same day, delhi to london. seats are a bit janky and we had problems with the seat ahead reclining too much and not being able to be held upright."
Pros: "Nothing really. Except the general BA at T5 which is fine"
Cons: "Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club."
Pros: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Cons: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
Pros: "All perfect !!!"
Pros: "Comfortable seats"
Cons: "Delayed flight. Only accept credit cards on board."
Pros: "Quick flight. Nice crew"
Cons: "The fact that there was no free food and drink on the flight."
Pros: "Flight took off on time and arrived 10 minutes early."
Pros: "Smooth boarding and on time on both flights. Food was decent."
Cons: "(1) Some in-flight entertainment issues which meant it wasn't working for about 30minites. (2) I know the crew have a hard job and have many difficult passengers to deal with. Even so I do find there's a bit too much "attitude" shown by some members of staff. On my flight to London, a mother with a young child wanted hot water and the staff (middle aged British male) was trying to tell her repeatedly she should say "please" when she asks. She was asking politely so this behaviour was rather poor in my view."
Pros: "The aircraft"
Pros: "Cabin staff"
Cons: "Cabin was shoddy. New beverage service!"
Pros: "Food awful no entertainment"
Pros: "The flight was so somth"
Cons: "The crow service was so bad"
Pros: "The payment system was down so it was painful and slow"
Cons: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak"
Pros: "I received an email cancelling the flight before I left home."
Cons: "Last minute cancellation of the flight by BA meant I was unable to attend the event I was booked on. Have found service has definitely declined on recent BA flights I've travelled on. Check in staff are good though."
Pros: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Cons: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."
Pros: "Decent seat pitch on the relatively new a320 configuration. Lost my bag for a weekend trip, unapologetic ground handling staff, waited 90 mins to report it and no gesture of goodwill to remedy the situation."
Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."
Pros: "We didn't crash."
Cons: "Seat was exactly the same as coach. My vegan meal consisted of 2 tiny plates of fruit and a soggy, egg-free omelet with unflavored tofu and no salt. Disgusting. Staff was snobbish and full of it. No on-board entertainment, no wifi, no reading material except the magazine. Oh they did try to sell me duty free. AVOID."
Pros: "Cabin crew always professional. The cabin was fresh and new."
Cons: "the leg room In club Europe is appalling. No premium feel at all."
Pros: "Food on board was tasty"
Cons: "Priority boarding not clear."
Cons: "Flight delayed over an hour outward, nearly an hour flight back."
Pros: "Crew was supportive and very kind"
Cons: "Big delay due to unanounced gate for boarding. Systems at the airport were not giving the info. It took more than an hour to gather all passengers to the plane, which ended in 1hr 20 min delay."
Cons: "We sat at the runway for 1 hour"
Pros: "Quick and easy boarding, no extra charge for emergency exit seat, snack and drinks included, modern interior, on time departure and early arrival."
Cons: "People abusing the free drinks and the crew supplying them with them."
Cons: "It took ages to get everyone to board. Arrived in Amsterdam almost an hour later. BA need to either speed up the boarding process or allow earlier boarding time."
Pros: "Only scraped a two as was enough movies to watch."
Pros: "For a reasonably priced flight the comfort and free drink/snack were above average and very much appreciated."
Cons: "BA's online check in let them down though; the server kept crashing. They also wanted to charge £15 to pick one's seat, even at point of check in, a tacky ploy to pad profits. Forgiven on this instance as the flight was only 50 min, but would make me think twice for any longer distances."
Pros: "The seats were quite roomy and very comfortable. The flat bed with cozy duvet was great for actually getting some sleep during such a long flight. The amenity kit with Aromatherapy products was also really nice and I liked that they had separate kits for men and women."
Cons: "I was surprised that the crew didn't offer water proactively as I'm used to that on all long haul flights. I had to go ask several times for water. The meal services seemed quite slow and protracted as well."
Cons: "The seat was little more than a seat in economy as to width, leg room , etc. Really not worth the cost of a business class ticket. Whilst the service was good , the food was mediocre. This was our first [ and possibly last] business class flight with BA and will stick with our usual business class airlines e.g. Qantas, Virgin Atlantic , Delta, Fiji Air, Virgin Australia ,etc."
Pros: "Comfortable seats; good choices of movies and decent food."
Cons: "(1) Water dripping from overhead luggage area during takeoff; we were told it was due to condensation. It was a good amount of water! (2) One of the male staff would not let us stand near the toilet area and not so politely asked that we go back to our seats. It was a long file so to be told you can't stretch your legs is unacceptable."
Pros: "Punctuality, boarding, baggage handling."
Cons: "The space is very limited - almost no knee space and huge boxes under the seats. Crew not very attentive. Sandwich for dinner."
Pros: "The actual flight was fine"
Cons: "The lack of any concern or effort on Iberia's part once in Havana sans luggage was disgraceful. We were without any personal items or medications for SIX DAYS of a cycling holiday, because Iberia failed to answer the phone or deliver the baggage. We were obliged to take a 6.5 hour journey from where we were on day 6 (rural Cuba) to personally collect the baggage from Havana airport ourselves. NOT okay, Iberia/BA. Never again."
Cons: "Flight overbooked, I got my seat at the very last moment"
Pros: "On time good service Barry Pope"
Pros: "Everything went well, got on plane quickly and had room for case above."
Pros: "Short flight"
Pros: "Delay in boarding for no explained reason"
Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."
Cons: "1.5 delay caused by bad management of technical and crew issues. Poor close to inexistent communication/updates. Rude staff (one in particular)."
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "It's easyjet so no expectations really"
Pros: "The staff was very kind and helpful. The aircraft was very clean."
Cons: "We were late but it wasn't easyjet''s fault."
Pros: "The captain was nice and kept us up to date."
Cons: "The guy at boarding was rude. The plane was delayed by 80mins, where we just sat on the tarmac."
Pros: "Staff were good"
Cons: "Flight was delayed because of rubbish on a stairway that no one removed. Totally ridiculous."
Cons: "It's bad enough getting up at 3am to get to the airport for the early flight but when it's the first one out and it's 40 minutes late your really not happy.i can't remember the last time I booked easyJet and left on time"
Pros: "It was fairly efficient and landed on time, and the onboard crew seemed fine, if slightly disinterested."
Cons: "I used to think Easyjet were the most comfortable and relaxed budget airline but after a shouty girl at the boarding queue I then had to squeeze into a seat smaller than I remembered."
Pros: "Flight was 30 minutes late, not sure who's fault. Smooth landing"
Cons: "Overbooked flight"
Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."
Pros: "The stewards did a great job"
Cons: "That we had to wait on the plane for an hour on the Tarmac before taking off ."
Pros: "Quick simple process"
Cons: "Not very comfortable."
Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"
Cons: "That we now have to pay for snacks, which were previously inclusive with the flight."
Pros: "the ticket fare is very reasonable."
Cons: "flight departure not on time."
Pros: "Liked? Price. Most staff helpful."
Cons: "Hectic 'security' check of cabin stuff. Lots of stairs at Marseille between aircraft & terminals"
Pros: "Not much it was cheap"
Cons: "Seems poor maitainane on the planes Delay on return resulted in arrival time after public transport had closed down and the chance of recovering additional costs seems remote Won't be travelling Easyjet for a long time"
Pros: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Cons: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"
Pros: "It's nice to have some snacks and food available"
Cons: "There was no fresh food available that didn't have milk or meat. That is, nothing for those who don't eat animal products. Only peanuts, pot noodles, etc."
Pros: "the crew was nice"
Cons: "Flight was canceled the information about the new flight was poor"
Pros: "Absolutely no information given by airline staff or airport staff."
Pros: "We had 2 hours and 45 mins delay due to technical issues as they had to change 3 aircrafts before we start boarding..."
Pros: "Good all round."
Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"
Pros: "Price, route, ease of check in. The self luggage check in at gatwick really a must in the upcoming modern airports"
Pros: "Price was very good"
Cons: "Flying to London and back both flights were delayed by over an hour, which was quite annoying."
Cons: "very long delay with no real reason given"
Pros: "on time, flight comfortable, super fast to exit airport after landing."
Cons: "Flight left super early. It didn't really seem that Gatwick processes passengers this early: - not many baggage drops open, long wait. - boarding of plain very disorderly. Stuck standing on air gate for sometime. Hadn't loaded disabled passengers first. It was hard for them to get through as other passengers allowed onto air gate."
Pros: "Staff was fine."
Cons: "Flight was more than 2 hours late no one informed on Boarding counter only was saying it is 10 min late, then end up sitting in plane for 2 hours in hot humid condition no air con put on. For courtesy didn't offer any refreshment. Disappointing."
Cons: "Our return flight on Sunday evening from London Gatwick to Edinburgh was cancelled without any clear explanation. Customer service thereafter was poor."
Cons: "Two flights to Palma de Mallorca this week for two of us. Wednesday and Friday at the same time from Gatwick. Both late by exactly the same time but for different "reasons". Odd and annoying."
Pros: "Al went well - no props - arrival in time."
Pros: "Actual flight good and crew very friendly"
Cons: "Auto baggage check in appalling g and staff there to help - one was very rude but all did not have any solutions to practically anyone that had a problem and that was mist who we wotnessed"
Cons: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"
Cons: "Flight cancelled and rescheduled the next day Poor communication while waiting (17:35 flight, announced cancelled at 21:00, kept waiting at the gate for further instruction till 23:00) Awful experience with my 3 young kids"
Pros: "It was convenient"
Pros: "Crew were nice"
Cons: "2 hour delay, massive queues, long wait for expensive service on plane, cramped seats"
Pros: "The Price"
Cons: "Once again a 2 hour delay. my last 4 flights have been delayed. Love the price but on time is also important. Time i looked elsewhere. I fly to and from Malaga every three weeks."
Pros: "Not a lot."
Cons: "In my opinion there was a total lack of information from staff to staff and from staff to customers."
Pros: "Learning that I shall NEVER fly EasyJet again Cabin crew lent me a pen and were helpful with food, which wasn't bad. But see (3) to the right"
Cons: "DifficultJet 1) At the gate, a surly man insisted overhead lockers were full when they turned out NOT to be when I arrived as almost the last person on the plane. As a result of this misinformation, my bag was put in the hold, delaying me a great deal on arrival in Lisbon. No apology was offered. When I asked for an explanation, he refused to give one and looked pleased that he had not done so. 2) Use of the rudest, clearly untrained and subcontracted ground staff I have ever met. Incredible performance by Menzies Aviation. When I tried to take my correctly sized bag to the cabin, a man about 40 years my junior accosted me. I tried to explain what had happened, and he interrupted me. When I said I would write to Caroline McCall (EasyJet CEO), he immediately told me to do so and arrogantly offered to give me his name. Yet he does not even work for EasyJet, but for Menzies. When I asked him not to tell me what to do, he replied that I was very rude. Yet at no time had I swore or raised my voice. He later repeated, gratuitously, this accusation, in a threatening manner. QUITE EXTRAORDINARY attitude to customer service, the idea that the customer is always right, etc. It appears that passengers are there to do Menzies a favour 3) Mangled English announcements over the intercom. Bored voice, running through information like a racing commentator, so one could not make any of it out. DISGRACEFUL CONDESCENSION TO PASSENGERS"
Pros: "Staff were nice"
Cons: "The plane was 2Hrs late but this happens sometimes. Got there eventually all safe and sound"
Cons: "Having fully boarded the plane, and with no prior indication at all, it was then announced that we wouldn't be leaving for another 2 1/2 hours because of an air traffic control strike in Italy. Instead of allowing us to stay in the terminal, we sat in tiny seats for longer than the flight itself was scheduled to be, with no offer of any refreshments. The pilot who made the announcement made it seem like a minor inconvenience and got the times wrong twice. Of course the strike isn't their fault but their handling of it couldn't have been worse."
Cons: "The space between the seats are to small"
Cons: "The food"
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "I liked how the crew on the plane worked. Very nice."
Cons: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Cons: "2 hrs late and we missed all our following connections as a result."
Pros: "Staff was nice and felt bad for their company’s policy."
Cons: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Cons: "You have to inform the customers, that company needs you to have a visa"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Last minute boarding change & overall 1 hr delay"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Excellent pilot"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Pros: "grea air line always on time staff are friendly"
Pros: "was on time"
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Pros: "The staff was fine. We arrived on time."
Cons: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"
Pros: "nice servers"
Cons: "no kosher food for free"
Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Cons: "Hidden fees"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Cons: "I didn't eat No entertainment"
Pros: "The weather was nice."
Cons: "The boarding was announced 30 minutes before the beginning of the procedure. All the passengers were standing in the queue, without any possibilities to sit down. At Luton there is no connection among the announcements and the actual status of the boarding of a particular plane."
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Cons: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"
Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Pros: "Rate. Didn’t like the charge of 55 pounds when I couldn’t check in on my phone. But the person at the desk was pleasant."
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"
Pros: "All is great. Just tired after a long day...."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Pros: "All good - typical Ryanair - on time , comfortable , good crew , no frills - perfect price"
Cons: "Nothing !"
Pros: "The crew were really friendly and helpful. It was painless, quick, and easy :)"
Pros: "Reasonable seat space, good crew"
Cons: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Pros: "It was very speedy and the crew were helpful, it was value for money."
Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."
Pros: "Seats were more spacious then expected."
Cons: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"
Cons: "Just not nice . I know it is budget but whole experience was nasty"
Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."
Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"
Pros: "Good service to local airports"
Cons: "Left late due to passengers acting like zombies"
Pros: "Friendly and helpful cabin staff"
Cons: "Really cramped seating :-("
Pros: "I didn't like anything"
Cons: "Everything is boor"
Pros: "Nothing I can think of."
Cons: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."
Pros: "Service on time"
Cons: "People next to me"
Pros: "Overall was fine."
Cons: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Pros: "Ryanair - the carrier for low class English people looking for a cheap holiday in the sun"
Cons: "Gosh, what a horrible airline. To avoid unless the price is dirt cheap."
Pros: "The flight departed on time and the crew were welcoming on board. The aircraft was clean and tidy. The flight en-route was comfortable, but only as we were asked to move to the emergency exits due to a lack of occupancy. The aircraft arrived on time and disembarkation was efficient. Castellon is a small quiet regional airport and a pleasure to fly from and to. There are now some additional facilities being installed (food and drinks outlets) which will make the experience more comfortable."
Cons: "We pre-paid for speedy boarding and fasttrack. Fasttrack was good but speedy boarding was a waste of money as we were boarded via a single queue onto a bus and then transported to the aircraft. On-board service was chaotic with many passengers around us complaining about the hot food. The method of pre-ordering whilst they then serve the cold service went badly wrong and all around us passenger were complaining about not getting their food. Then it would appear they ran out of one food product which left one passenger behind us very upset and they complained. Our food arrived but it was overcooked and they attempted to overcharge us but did not argue when we pointed out their error. On arrival at Castellon whilst waiting for border entry passengers were queuing onto the tarmac prior to having access to the under-cover terminal. It had been raining but had unfortunately stopped. If it were raining this would not be an acceptable situation and one that Ryanair should address with the airport."
Pros: "As per always, Ryanair are cheap, get you to your destination on time with minimal effort."
Pros: "Friendly, calm crew. Luggage collection was speedy."
Cons: "When gate was announced everyone went straight to long queue, with only one person working gate. No sign of anyone to do priority seating, if we had booked it. We had earlier been in a long queue for security, so were feeling, tired & frazzled. Our hand baggage went into the hold instead of on the plane."
Pros: "Punctuality, cheery crew, decent leg room compared to some other airlines, inability to recline seats (great!)."
Cons: "Lack of seat-back pocket in front for book, newspaper etc."
Pros: "There wasn't anything that stands out that made me happy."
Cons: "Our flight was delayed. We were asked to go to our gate at 18.55 and had to queue for 45 minutes before getting on the plane as it hadn't landed yet from the previous flight. No information was given regarding this. We got on the plane at about 8.10pm and it took off at 8.30pm, 50 minutes later than the squeduled time."
Pros: "Good price for the ticket and on time departure."
Cons: "It seemed a bit bare bones in terms of fit out, comfort and staffing levels were minimal. That said, at that price who cares."
Pros: "Crew were good"
Cons: "Checkin was a mess 90 guaranteed hand luggage is farcical Control of hand luggage is a joke"
Cons: "Was late almost one hour"
Cons: "Boarding process"
Pros: "Good experience this time. Thank you."
Pros: "The plane arrived before"
Pros: "Friendly staff"
Cons: "small delay. Old plane"
Cons: "early rise for late flight by an hour"
Pros: "Efficient boarding, very friendly and professional cabin crew. Good landing."
Cons: "The woman working at the boarding desk. Although we were running late the door was still open and she closed it in front of us and did not let us board the plane making us miss the last flight of the day and for the whole weekend. Horrible staff, terrible airline and costumer service is below acceptable"
Cons: "Motor sounds"
Pros: "Ryanair is always and will always be the worst airline ever."
Cons: "Because of how Ryanair works"
Pros: "Cannot complain about the price and allocated seating"
Cons: "Not much food available as advertised Herded into the waiting area before the plane has landed, no seating available there"
Pros: "Comfortable enough that I slept the whole way through the flight. I like the tall seats as they provide moe privacy."
Pros: "Friendly staff, arrived early both ways"
Cons: "No leg room, screaming kids, not as cheap as it needed to be for this hassle"
Airlines flying from London to Turin have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London to Turin
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Testing for antibodies, testing for symptoms for flights from London to Turin
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