Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Leeds
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Scores according to KAYAK customer reviews
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "It’s been awhile Since I’ve flown delta and omg they truly blow every other domestic airline out of the water hands down. And I’m flying basic economy. Impressed. Bravo Delta"
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Pros: "On time"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Cons: "2nd Delta flight on the same day that was delayed. This one only 44 min."
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Smooth flight"
Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Pros: "Late as usual"
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Cons: "The pilot was a Daredevil"
Pros: "Good flight overall"
Cons: "Although I have priority status -The ground crew in Amsterdam gave me hard time with 7 extra Pounds, and I was trying to take it out of the suitcase to no avail. Eventually the agent I was checking in with got busy, I went to a new agent, and with a flick of a keyboard he approved the extra rate based on my status, without even have my to request it."
Cons: "Flight boarding was an abomination as it was delayed 6 times. Then we had to board (by bus) to a location about 1-2 miles from the gate. Gate agents DID NOT keep the passengers updated. A simple announcement every 10-15 minutes would have made a big difference. Also video screens on several rows did not work, no entertainment for a 7 hr flight."
Pros: "Flight attendants were excellent!"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Easy to board."
Cons: "Delayed due to weather."
Cons: "Delta airlines has very poor costumer service. THE WORST I HAVE EXPERIENCED. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. I didn't make it. This is not all. I could have gotten to a near city several hours after but on the same day, but the mediocrecy of this employes did not allow me to get there until the next day at 7 am. Happy new year to me. This two women (or one of them) on the phone, lied to me. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Just unacceptable. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. With no food or access to do its necessities. AND THERE WAS AN OPTION THAT "they missed" on porpuse."
Pros: "The flights were smooth, it was an easy process"
Pros: "loved the airbus and in flight movies good stufg"
Pros: "Courteous crew and smooth flight"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Pros: "Empty seat next to me and actually got to stow my bag overhead. Good entertainment options. On-time departure and arrival."
Cons: "Wi-Fi not functioning for second flight in a row. No food available for purchase, not even snack boxes. Best I could get was three bags of almonds."
Cons: "Guests with no overhead luggage should be able to exit first."
Cons: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "30 min. early!"
Cons: "Only pretzels"
Pros: "everthing went well"
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Captain and crew were dealt a 50 minute delay and still got is to Atlanta 10 minutes early. If I could gove them a cash tip I would."
Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"
Pros: "Delta Club"
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Pros: "Very nice airplane and pleasant crew"
Cons: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Excellent crew, good food & movie selection."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Cons: "My suitcase didn't come with the airline."
Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"
Pros: "Good flight, very attentive crew."
Pros: "Good flight, arriving well on time."
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "Everything is top notch for an airline company."
Cons: "Nothing.... I enjoyed every moment of the flight."
Cons: "The movie selection did not seem extremely varied."
Pros: "Sound was broken on my TV set!"
Cons: "Called stewardess twice to assist. No response!"
Pros: "Good service onboard, good food. On time."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Lovely staff, good food, great movies."
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Cons: "Dutch sub titels would be nice."
Pros: "Short-hop flight, fit for purpose."
Pros: "Good multi media access and content"
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Cons: "OLD plane without comfort or entertainment"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Cons: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."
Airlines flying from Ohio to Leeds have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ohio to Leeds
Masks required on board, masks provided on flights from Ohio to Leeds
Social distancing seating
Middle seats unavailable to book on flights from Ohio to Leeds
Testing for antibodies, testing for symptoms for flights from Ohio to Leeds
Waiving of change fees. Search flexible flights from Ohio to Leeds