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(Return)
Airports
Origin
Southampton
£360
only
£360
London
£373
only
£373
Destination
Tokyo
£360
only
£360
Wed, 29 Nov
SOU
NRT
15h 30m
Thu, 7 Dec
NRT
SOU
14h 25m
£360
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

AMS
MAN
Good 6.4

The crew were pleasant

LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

Wed, 10 Jan
SOU
NRT
15h 30m
Fri, 26 Jan
NRT
SOU
16h 00m
£363
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 18 Nov
LHR
NRT
32h 55m
Mon, 27 Nov
NRT
LHR
35h 20m
£385
Trip: 10 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 20 reviews
Boarding
6.2
Comfort
6.4
Crew
6.6
Entertainment
5.2
Food
5.9
LHE
MAN
Good 7.0

less crowd

LHE
AUH
OK 5.3

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

AUH
ISB
Mediocre 2.0

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

LHE
KHI
Good 6.0

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

LHE
LHR
Good 6.0

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

Sat, 25 Nov
LHR
NRT
33h 55m
Sun, 3 Dec
NRT
LHR
33h 50m
£391
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

Mon, 12 Mar
LHR
NRT
32h 15m
Mon, 26 Mar
NRT
LHR
34h 30m
£407
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

Wed, 10 Jan
SOU
NRT
15h 30m
Thu, 18 Jan
NRT
SOU
14h 25m
£364
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

SFO
AMS
Excellent 10.0

Great crew service. Among the best ever.

TSF
JFK
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

AMS
KGL
Good 7.3

The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop.

Wed, 8 Nov
SOU
NRT
17h 45m
Tue, 21 Nov
NRT
SOU
32h 25m
£372
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 10 Feb
LHR
NRT
32h 55m
Fri, 16 Feb
NRT
LHR
34h 35m
£385
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 20 reviews
Boarding
6.2
Comfort
6.4
Crew
6.6
Entertainment
5.2
Food
5.9
CPH
OSL
Good 6.6

Food wasn't as expected

AUH
ISB
Mediocre 2.0

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

AUH
LHE
Mediocre 2.0

Nothing.

At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore.

LHE
AUH
Excellent 10.0

I like the comfartability of flight

everythimg was good

LHE
AUH
OK 5.3

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Sat, 28 Oct
LHR
NRT
34h 35m
Sat, 4 Nov
NRT
LHR
33h 50m
£394
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

DPS
PEK
OK 4.0

The food

It was very unorganized & when asking for information the staff members of China eastern were unhelpful & unreliable & Very UNORGANIZED!

Tue, 5 Dec
LHR
NRT
14h 45m
Tue, 16 Jan
NRT
LHR
19h 05m
£373
Trip: 43 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 6 Dec
LHR
NRT
14h 45m
Wed, 13 Dec
NRT
LHR
14h 35m
£374
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
LHR
AMS
Good 7.6

Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good.

AMS
MAN
Good 6.4

The crew were pleasant

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

Thu, 15 Mar
LHR
NRT
35h 00m
Sun, 25 Mar
NRT
LHR
34h 30m
£422
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

Sat, 11 Nov
LHR
NRT
32h 55m
Fri, 8 Dec
NRT
LHR
34h 35m
£387
Trip: 28 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 20 reviews
Boarding
6.2
Comfort
6.4
Crew
6.6
Entertainment
5.2
Food
5.9
LHE
LHR
Good 6.0

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

LHE
AUH
OK 5.3

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

LHE
MAN
Good 7.0

less crowd

LHE
AUH
Excellent 10.0

I like the comfartability of flight

everythimg was good

LHE
KHI
Good 6.0

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

Tue, 7 Nov
LHR
NRT
33h 55m
Fri, 17 Nov
NRT
LHR
39h 50m
£395
Trip: 11 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
DPS
PVG
Good 6.0

Poor movie selection.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

HKG
PVG
Good 6.0

Cheap.

The crew from China Eastern on the plane not too friendly. Not even "thank you", " please", "you are welcome ". Food not so good. Not enough choices.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

Sun, 19 Nov
LHR
NRT
16h 05m
Tue, 19 Dec
NRT
LHR
14h 35m
£375
Trip: 31 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1379 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
JFK
MCO
Excellent 10.0

Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible.

Nothing.

AMS
KGL
Good 7.3

The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop.

MUC
AMS
OK 4.3

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

JRO
DAR
Good 6.3

The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good.

The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle.

FLR
AMS
Good 6.0

Airline staff good and professional

Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop.

Tue, 21 Nov
LHR
NRT
14h 45m
Tue, 5 Dec
NRT
LHR
29h 40m
£375
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 14 Apr
LHR
NRT
31h 15m
Tue, 24 Apr
NRT
LHR
37h 25m
£422
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Sat, 3 Mar
LHR
NRT
32h 55m
Mon, 19 Mar
NRT
LHR
35h 20m
£387
Trip: 16 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 20 reviews
Boarding
6.2
Comfort
6.4
Crew
6.6
Entertainment
5.2
Food
5.9
AUH
ISB
Mediocre 2.0

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

LHE
KHI
Good 6.0

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

LHE
LHR
Good 6.0

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

LHE
AUH
OK 5.3

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

AUH
LHE
Mediocre 2.0

Nothing.

At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore.

Sun, 19 Nov
LHR
NRT
30h 50m
Sat, 2 Dec
NRT
LHR
33h 50m
£396
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

PVG
MNL
Excellent 8.6

Great value! This was my first time on China Eastern and was apprehensive because of numerous negative reviews I have read about them. Boy, was I very pleasantly surprised. I travelled from Honolulu to Manila with a stopover in Shanghai. The pleasant experience started with the ground crew in Honolulu. Very friendly and helpful unlike experiences I have had with other airlines there. The flight crew was also very good — respectful and helpful in spite of the limited English. The flight left the gate 5 minutes before scheduled departure. I rated the food and entertainment 3-stars not as a negative, but because it was ordinary — I did not expect anything better than that because the price was very cheap. A couple of observations: (1) in spite of a nearly full flight, there was plenty of overhead space — could it have something to do with their luggage policies? and, (2) very efficient boarding — boarding by seating zones rather than frequent flyer status. I saw a lot of calm and no aggressive behavior. Just overall pleasantly surprised.

SGN
PVG
OK 4.4

Safe flight, on time departure and arrival.

No entertainment system. Seats very uncomfortable for 1st class red eye flight.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
LAX
Good 7.0

Poor movie selection

Wed, 22 Nov
LHR
NRT
28h 20m
Fri, 8 Dec
NRT
LHR
29h 40m
£375
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
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