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Pros: Entertainment

Cons: I requested a vegan vegetarian meal and did not get it. I had to do with the regular meal which had a lot of dairy products to which I am allergic to. The space between rows of seats. It was really crammed in Economy and we are a petite thin family!

Pros: The flight was on time and fairly clean.

Cons: The seats are so crowded and we were jammed in like sardines. There was insufficient ventilation and it was too warm and stuffy. Not comfortable.

Pros: Crew was friendly

Cons: Food

Cons: Better choice of movies

Pros: Easy flight, on time, polite and informative crew

Cons: It was pretty standard— very functional, which is what we expected

Cons: I FORGOT MY SPECIAL CUSHION SEAT PAD AT SEAT 11G I REALLY NEED IT WHEN I FLY BACK ON 10 TH CAN YOU HELP ME TO GET IT BACK PLEASE?

Cons: Kiwi.com said in ALL their communications that the weight limit for carry on luggage was 7 kilograms, even though Norwegian air's website said the limit was a much more reasonable (but still skimpy) 10 kilograms. When we got to the airport, they confirmed it was 10 kg.

Pros: Crew was very friendly

Cons: Food & inflight entertainment

Pros: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Cons: Honestly can’t think of anything!!

Cons: Flight delayed so missed the connection. Had to pay $120 for hotel because the next flight was next day. Had to pick up luggage from connecting city and re check them the next day. Seat tray was crooked in the plane.

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Pros: Flight was on time The cru was very friendly and helpful Smooth ride

Cons: I am a size 6 women and the chair are way too small And narrow

Cons: It was not through Norwegian Air it was another company. It was as if we were flying a domestic flight. No comfort at all. Make sure you pay the extra fee for a meal because they include no food or drinks. Be sure to bring an iPad with movies because they don't supply any entertainment at all.

Cons: I don't like the fact that they nickle and dime you for food and different comforts

Pros: There were movies on board and check in was easy

Cons: The crew was awful. They were rude and didn’t let me have water even though I payed for it. The vegetarian option was very bad.

Pros: The seat wasnt comfutable

Cons: I

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Pros: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Cons: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Pros: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Pros: Terminal 5

Cons: Expensive

Cons: The flight was good, however I was not able to check in online due to British airways website issues. The entertainment touch screen is not working properly,needs some maintenance.

Pros: Flight attendants

Cons: Free water please!

Cons: 4 hs delay

Cons: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Pros: Confort and kindness

Cons: It was too cold

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Comfort

Cons: Internet

Pros: Very nice plane.

Cons: Seats not very comfortable

Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.

Pros: Nice leg room cause I purchased the seat.

Cons: You guys can offer at least water to the passenger without begging for it. It was clear that you have to purchase food before you get on plan. Especially for international flights. Come on you guys are making enough money you can afford to offer water AT LEAST. SHAME ON YOU!

Cons: I don't like the fact that they nickle and dime you for food and different comforts

Pros: The seat wasnt comfutable

Cons: I

Pros: Young crew, with positive attitude and very kind and helpful.

Pros: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Cons: Food!

Pros: Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants.

Cons: Honestly can’t think of anything!!

Pros: Terminal 5

Cons: Expensive

Pros: The Capain kept us well nformed

Cons: 4 hours trip, international, and only food to purchase.

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Pros: Some of the crew were great but some had some sort of attitude problem

Cons: Better food for the morning portion

Cons: I don't like the fact that they nickle and dime you for food and different comforts

Pros: Very very nice crew on Check in San Francisco.

Cons: Some spiritual movies available on the plane

Pros: Crew was very friendly

Cons: Food & inflight entertainment

Cons: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: Comfort

Cons: Wifi on klm

Pros: The crew was very kind

Pros: Crew was brilliant

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: the food on LH755 was decent. LH454 second snack, a cold sandwich was inedible! Too salty, soggy and just plain yucky!

Cons: Food!

Pros: Too long ago!

Cons: Flight was on time and plane clean and in good shape. Crew was very friendly.

Pros: Commitment to on-time travel, nice friendly staff, professionalism.

Cons: Seat had peanuts on it - I think it had not been cleaned. There were also rumpled newspapers in the seat back.

Pros: Crew were polite. The plane was clean and the seats were roomy and comfortable. Luggage cabins were. roomy. Price was great and no extra hidden charges.

Cons: Food was okay. Small portions

Pros: Seat was good.

Pros: Nothing

Cons: Crew sucked, comfort sucked, british air sucks. Worse than even US airlines which I didn’t think possible

Pros: Terminal 5

Cons: Expensive

Pros: Promptness in service!

Cons: Food