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Cons: Boarding down the rain and cold morning was not oaky

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Pros: Easy check in and great in-flight service. Nice to have a full meal and bar service.

Cons: Slightly delayed, but nothing much.

Cons: Still sitting in the San Francisco airport With some luck l will be in Minneapolis by midnight

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Cons: Delta Comfort isn’t so comfortable. Seats are too skinny.

Pros: nice crew and newer plane

Pros: The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us.

Cons: The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically.

Cons: Nothing

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Pros: The crew was great and seating an entertainment options were wonderful.

Cons: Food. Other airlines in Asia have a far better selection of meals.

Pros: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Pros: The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful

Cons: I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge

Pros: Excellent service!

Pros: Craig in first cabin flight crew was amazing. :))))

Pros: 1)I like the leg room in economy. 2) the bathrooms allow for a lot of headroom when compared to some airlines. 3)the affordability of the flights when compared to other long haul airlines

Cons: 1) Boarding was late (seems to be a regular occurrence) and as a result the flight was delayed. 2)They have a habit of over booking seats. 3)There's no onboard wifi. For such a new jet in these modern times, I'd expect that such amenities would be a standard. 4) The online checkin is a bit dodgy; i had to keep refreshing the page- not very comforting. 5) Somehow having a one way ticket back to my HOME country (barbados) was deemed as an anomaly at the checkin desk at Gatwick. Ended up waiting for about 30 minutes at the checkin desk waiting for my boarding pass to be approved- absolute madness

Pros: It took me to Zante

Cons: We checked in online but still had to wait 45 just to drop our bags. waiting for an hour on the plane before take off. The captain not giving accurate timings. Circling so many times before landing I was nearly sick. And a very hard landing so much so I hit my head on the seat in front of me.

Pros: The aircraft ergonomics and layout good, the cabin staff etiquette and service attention excellent, great cleanliness of cabin and on board toilets, and considering space limitations and high number of passengers the food and refreshments were excellent. Makes B.A. look second rate. Again excellent driving by those at the pointed end.

Cons: Ground staff at departures at Montego bay were a little aggressive and arrogant. Dont know where the hell the 787 manufacturing plant got their seat designers from, but they certainly didnt get a degree in human anatomy, I guess they thought the plane would only get short haul usage i.e. two and a half hour flights......seating most unconfortable!

Cons: Movies are a bit limited

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Pros: On time, comfortable flight. Great crew and service.

Cons: Nothing. Everything was great.

Pros: Flight was comfortable and smooth all the way

Cons: Tastier food options

Cons: The website could work for starters

Pros: The crew was great and seating an entertainment options were wonderful.

Cons: Food. Other airlines in Asia have a far better selection of meals.

Cons: Understand sometimes out of airlines control but reduce delays

Pros: Lovely staff

Pros: Flights were on time. Good food portion for longer flights. Good pilots and cabin crew.

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Cons: Squishy space and very late flight unfortunately

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Pros: such a big difference in size of aircraft, very comfortable and great crew.

Pros: Nice crew

Cons: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: Nothing

Pros: Free Wifi

Cons: Free Wifi all over the flight

Pros: Crew were brilliant and I felt well looked-after.

Cons: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Pros: Super great crew and super great seats

Cons: Nothing! It was great!

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: The aircraft

Cons: No overbooking next time!

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: Everything works and quick to get to destination.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: Great airline

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: Boarding was crazy. Could not everyone in the gate area.

Pros: very nice crew

Cons: my baggage was lost

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Pros: Reclinable seats.

Cons: The food!! The lights could be dimmed as it was a night flight.

Pros: All was good and on time

Cons: Just be good, they could still offer free drinks or water to passengers

Pros: Friendly

Cons: Lost my luggage

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Pros: Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues.

Cons: In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better.