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Pros: The friendliness of the crew

Cons: We had 4 hour delay causing a stop over at 3am. So yeah

Cons: There was no wifi on flight

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: Nothing special

Cons: That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help.

Cons: Worst first class service. Only came by twice in two hour flight

Pros: The male in the crew was fantastic!!! As always love the entertainment options.

Cons: Uncomfortable. Stuffed between two large men.

Pros: The best

Cons: Again the boarding process took forever

Cons: Baggage check in was stressful

Cons: If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it.

Cons: boarding wasn't good.

Pros: The crew was excellent.

Cons: The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade.

Pros: Arriving before the schedule

Pros: The wide variety of movies

Cons: No options for break fast on the last rows, and I get the feeling the Snack Menu rans out pretty quickly

Pros: loved the interactive flight information, movies, and the food and crew were great

Cons: We Flew business class. Very ordinary.

Pros: Very personable

Cons: Delay in Madrid -

Pros: So many movies!

Pros: Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early.

Cons: A bit more space for placing magazines etc would be welcome

Pros: Delay of 1 hour, but flight was good!

Pros: Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!

Cons: Issues with connecting flights so had to sit in different place, seat was broken

Cons: Ran 2 1/2 hours late, poor customer communication

Cons: We were late getting into ATL.

Pros: My seat

Cons: My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Cons: The plane was very hot

Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...

Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!

Cons: Seat assignment with Economy ticket.

Cons: We actually skipped this flight because the layover in Minneapolis was a full 5 hours, and it saved us time to have a relative pick us up and drive to Rochester, so we forfeited the price of the tickets.

Pros: Clean plane. Excellent service flt DL0295 our flight attendant (Nancy, sorry didn’t get her last name) was fantastic.

Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: Good for both.

Cons: Bigger seats.

Pros: Service is awesome. Food is great.

Cons: People with short connection are affected by the 15 to 25 minutes delay.

Cons: There was no wifi on flight

Pros: Seat was comfortable

Cons: The temperature, it was kind of hot.

Cons: The girls were sweet as usual!

Pros: Quick flight

Cons: Coffee or beverage service would have been a nice touch.

Pros: Boarded nearly on time - doesn't always happen

Cons: As usual, someone boarding the plane before I did had jammed my overhead compartment with their carry on luggage.

Pros: The crew is really welcoming

Cons: The seats are too narrow and a bit too hard

Cons: The plane was very hot

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Pros: Clean plane. On time

Pros: 5 hours delay

Cons: 5 hours delay

Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!

Cons: No wifi

Pros: Nothing!

Cons: We were told they were holding our flight, we ran 3 terminals and they’d already left.

Cons: Entertainment

Pros: The crew was great but the seat wasn't as comfortable and didn't have much leg room.

Cons: We had 4 hour delay causing a stop over at 3am. So yeah

Pros: Bags were waiting on Carousel

Cons: Slightly delayed due to incoming flight delayed

Pros: For me the boarding was of fast

Cons: The food

Pros: The best

Cons: Again the boarding process took forever

Pros: The male in the crew was fantastic!!! As always love the entertainment options.

Cons: Uncomfortable. Stuffed between two large men.

Pros: The seat was a little uncomfortable but the crew were amazing.

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Pros: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Cons: the headrest is hard. Apart from that- all was fine

Pros: Food, entertainment and crew was exceptionally friendly.

Cons: Seats not great for such a long flight.

Cons: No wifi

Pros: I was originally booked through jfk with an 80 minute layover. When I told a delta.help desk employee i feared it was too tight (I flew out through jf k and that was enough to convince me...) he booked me through Atlanta with a.comfortable schedule. Thank you!

Cons: They have to improve the boarding process a bit.

Pros: Crew was good. As always not enough leg room if you are taller. Resent having to pay extra for more leg room.

Cons: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Pros: Crew was great and professional.

Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Pros: Crew was fantastic.

Cons: This was the most narrow airplane seat I’ve ever experienced. So uncomfortable.

Cons: The coffee could’ve tasted better.

Cons: The girls were sweet as usual!

Cons: I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat.

Cons: Pay close attention when boarding in Cabo as they board multiple flights out of the same gate and it could be easy to get on the wrong bus.

Pros: Seat comfortable

Cons: Flight was delayed and overhead bin space was very small

Cons: Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport.

Cons: Entertainment

Cons: Head support for 6 feet plus people on seats would be good

Pros: The crew rocked!!!! Professional and fun. We enjoyed the music.

Cons: WiFi didn’t work well. Still great flight.

Cons: They have to improve the boarding process a bit.

Cons: Nothing

Pros: Nothing special

Cons: That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help.