Outbout flight was good and on time the return leg on 26/10/15 was delaayed for almost 5 hours and on landing at ORT international airport we were kept on tarmac inside the plane for over 20 minutes due to lack of buses to take the passengers to the arrival terminal
The available snack was crisp and water for sale Overall and appalling way of doing business and diregard to passengers..
flight operated by Passaredo. Prop plane, waiting area was very basic.
At checkin the rep did not want to add my AA Frequent flier number to my reservation. The flight has TAM (oneworld) flight number so I wanted to get credit but was unsuccessful.
They cancelled the flight without any reason and you sent an email the night before departure and as I was in Africa I couldn't read it. So I had to discovered it by other tourists and then I had to book another flight at a higher rate because of the time and I had to cancel a couple of activities already paid to solve all of this and they offer to reimburse just the cost of the flight in 60 days. Horrible experience
Nice, new plane; clean; good service from the cabin crew; departed & arrived on time. Can't ask for much else on a low-cost airline
Beware of extra charges for 'normal carry-on' size hand luggage as Wizz have much smaller allowance than normal budget airlines. We were charged an extra €45 each for hand luggage that is standard everywhere else. Not helped that we flew easyJet to Budapest without issue only to be stung on the return with Wizz. In fact WizzAir have 2 sizes of cabin baggage allowance and small is way too small and it felt like a trap to make money off unsuspecting passengers. They are unapologetic and perfunctory at the boarding gate - clearly they are used to unhappy punters being caught out by this!
Food choice onboard not great
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