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Airports
Origin
London
£352
only
£352
£491
only
£491
£407
only
£407
Manchester
£403
only
£403
Birmingham
£443
only
£443
Destination
Jakarta
£352
only
£352
Tue, 26 Sep
LHR
CGK
32h 20m
Thu, 12 Oct
CGK
LHR
23h 30m
£352
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2977 reviews
Overall
6.9
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.5
CAN
JFK
Mediocre 3.3

Food was horrible and entertainment center had to be reset 5 times.

HND
CAN
Excellent 8.3

The food is good

The air-con is too cold and the staff said there were no blankets left

SHE
CAN
Good 7.3

Good service, nice crew members on the plane.

When checking in in Shenyang, the China southern airline rep kept asking me about my expired passport, even after I showed them the new passport I was holding is to replace the expired one (the expired passport number is showing on the 3rd page of the new passport). Rep says the ticket is linked to the expired passport. I don't know how this happened as I waited until I got my new passport in NY to book the trip on justfly.com, and no one asked about it when I travelled to China.

HAN
CAN
OK 4.3

Food was horrible and entertainment center had to be reset 5 times.

AKL
CAN
Mediocre 3.3

That I got on the flight. That it was cheap.

That every single southern china air flight was delayed, which nearly caused me to miss my other flights on the way back. When we were on the plane they didn't even tell us the flight was going to be delayed, we just sat on the plane for an hour twiddling our thumbs. No reasons given, will not flight southern china again

Sat, 9 Dec
LHR
CGK
18h 35m
Thu, 21 Dec
CGK
LHR
24h 35m
£366
Trip: 13 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2549 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
PEK
PVG
Poor 2.0

Nothing.

The flight was delayed so late that I missed my international connecting flight home despite leaving a four hour gap. The inflight service was pathetic. The food was atrocious, the media system was broken, there was not wifi, and they did not allow the use of cellphones the entire duration of the flight even in airplane mode. The ground staff was completely unhelpful. I was barely able to secure an alternative flight home after about a half hour of negotiating. I don't think I could have got the flight at all had I not spoke Chinese. None of the other foreign nationals were able to get a new flight. The flight they put on back home had to stop in Hawaii and cost me a good extra 8 hours. I got home 12 hours later than I had anticipated. I am filing for compensation. What a joke. Air China shouldn't even both with international flights if all their domestic flights are delayed and they are barely able to help customers speaking their native language (to say nothing of English).

EWR
PEK
OK 5.3

We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

PEK
DEL
Excellent 9.0

Extremely courteous crew

Absence of vegetarian food choices

JFK
PEK
Good 8.0

I'm 6'2" and had good leg room in coach. The food was decent and the boarding process went pretty smoothly. Each seat had a power outlet below it (kinda out of sight). Overall my flight was pretty good.

The entrainment system was a little bit older semi touch screen (no usb charger). Air china was similar to China Eastern as they demanded all cell phones stay off for the duration of the flight. No WIFi was available for purchase.

PEK
HKT
Mediocre 4.0

We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

Mon, 26 Feb
MAN
CGK
28h 20m
Thu, 15 Mar
CGK
MAN
22h 40m
£403
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 2839 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.3
Food
7.7
LAX
HKG
Poor 0.0

I typically like Cathay.

Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time.

LAX
HKG
Excellent 9.0

Being upgraded to premium economy was one of the best surprises ever in my life. Wide Seat and leg space, great food selection, baggages not misplaced, up to date email notification of flight status very much appreciated!!!

HKG
YVR
OK 6.0

Service was great.

Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast.

HKG
MNL
Excellent 10.0

Quick boarding and very polite crew

The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP.

ICN
HKG
OK 5.0

Good crew

Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK

Sun, 3 Dec
LHR
CGK
18h 00m
Mon, 11 Dec
CGK
LHR
35h 45m
£422
Trip: 9 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 285 reviews
Boarding
7.4
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.7
BKK
CMB
Good 7.3

Nice flight, attentive crew.

My bags were screened three times. Really? Once through security, we were told the gate wasn't open so we were escorted back out. And then had to go through security again. Chaos. No lines just pushing and shoving, people crawling under the rope and cutting the line. No matter the flight, the airport over shadows every thing.

CMB
KUL
Poor 2.0

It was on time, good collection of movies.

At Kuala Lumpur no place provided for rest in 10 hours transit time. Very very disappointed. I will try not to book again with Srilankan airlines

CMB
DAC
OK 5.0

No entertainment for 3.5 hours flight from Colombo to Dhaka

CMB
LHR
Excellent 10.0

Everything is perfect. ... excellent food

CMB
BKK
Excellent 9.0

Normally business class people can board any time. No with this airlines.

We made it through the mad house of security only to find our gate wasn't open and were escorted back out Then had to go through security again when the gate was open. It's not like we lied and the boarding pass we were showing clearly said the flight we were going on. No lines just a uncontrolled mob of people going through security.

Wed, 1 Nov
MAN
CGK
24h 00m
Fri, 17 Nov
CGK
MAN
28h 30m
£428
Trip: 17 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 780 reviews
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.9
IST
RUH
Poor 2.0

Recived the delay SMS after the flight landed

RUH
HAS
Poor 2.0

Delayed flight Bad captain Turbulences

JED
LAX
OK 5.3

The special security screening needed for US bound flight boarding started about 45 minutes the international flight, that's the time when other operators normally start boarding. The entertainment system on a 16+ hour flight did not work for me so I was bored to death.

LAX
RUH
Good 7.0

The bus shuttle at LAX jammed passengers in a single bus where most of passengers were families!!!!

RUH
IST
Mediocre 3.6

It is not clean at all

Tue, 19 Sep
LHR
CGK
18h 55m
Sun, 1 Oct
CGK
LHR
17h 30m
£431
Trip: 13 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 701 reviews
Overall
7.0
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.4
LHR
KUL
OK 5.3

Good entertainment

Check in- only 2 desks open.

KUL
SIN
Excellent 10.0

I wasn't aware I was in Malaysian airline, I thought it was silk just as it was when I arrived... could of been a little clearer but other then that everything was great

KUA
KUL
Poor 2.0

Our flight was delayed over 3 hours resulting in us missing our connecting flight from Kuala Lumpur to China and then Los Angeles . Malaysia airlines did not apologize or help us with rebooking our flights or offering hotel accommodation. They just left a family of five with no flight, stuck in Malaysia with no options of getting home. . Flight crew had very hard bumpy landing on both legs of flight and maybe they need to go review landing protocol so that we don't have to have a hard rough landing

KUL
SYD
Mediocre 3.6

Crew was good

Food is not good

KUL
SIN
Mediocre 4.0

Malaysian airlines airport crew at least tried to get us back to Singapore.

Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row.

Mon, 2 Oct
BHX
CGK
17h 25m
Mon, 16 Oct
CGK
BHX
23h 35m
£443
Trip: 15 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 5411 reviews
Overall
8.2
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
8.2
Food
7.9
BOM
DOH
Good 8.0

Everything

Long hours from Doha to Atlanta

BOS
DOH
Good 8.0

good service, good food

staff could be more cheerful towards travellers

HEL
DOH
Mediocre 3.3

The movie selection was good.

-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this.

DOH
KWI
Good 8.0

the flight was comfortable

JNB
DOH
Good 7.6

I was actually impressed with the entertainment selection :)

The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep.

Tue, 19 Sep
LGW
CGK
19h 10m
Sun, 1 Oct
CGK
LGW
19h 25m
£445
Trip: 13 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8241 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DAC
DXB
OK 6.0

Timeliness, behavior of crew. Entertainment options were great.

Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight.

MXP
JFK
Excellent 10.0

The service, the comfort,

SFO
DXB
Excellent 9.6

Smoothness of the flight.

Nothing.

SFO
DXB
Good 7.6

I requested the waiter(Asian) to serve me a non-egg breakfast if there were any remaining. He curtly told me that if I had not pre-booked the non-egg breakfast he could not provide me. Few minutes later I made the same request to another waitress and she quickly provided me the non-egg breakfast.

CAI
DXB
Good 6.6

I like the flight route

This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing.

Wed, 27 Sep
LGW
CGK
19h 00m
Tue, 10 Oct
CGK
LGW
18h 30m
£445
Trip: 14 days
8.0GoodShow reviews
Overall 8.0 Good
Based on 14490 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
SIN
IST
Excellent 10.0

Excellent customer service, crew always helpful and glad to please.

Atatürk airport link too confusing and decreased my flight experience

IST
SJJ
Excellent 9.3

Confortable, great food, great crew as normal.

The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around.

JFK
IST
Excellent 10.0

Everything was great. Service. Very comfortable. The staff was great

N/A

IST
LIS
Excellent 8.3

Onboard food was good

Crew wasn't attentive, flight boarding was delayed with passengers on the bus waiting for boarding ramp to the plane, for awhile no explanation was given.

JFK
IST
Excellent 10.0

The experience was great.

Everything was good the service, the staff was professional.

Mon, 4 Dec
LCY
CGK
39h 10m
Mon, 15 Jan
CGK
LCY
24h 45m
£491
Trip: 43 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1172 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
ICN
Excellent 8.6

There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases

LAX
AMS
Good 6.6

Price

Klm flight has very congested seating Getting information about eticket was pain

EDI
AMS
Excellent 8.8

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

AMS
LHR
Excellent 9.6

Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too.

There is a bus to the plane, so that takes a bit of extra time but they are very well organized.

HKG
AMS
Excellent 9.3

The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained.

The seats in economy were a little too small for a 12 hour flight

Sun, 17 Sep
MAN
CGK
24h 00m
Sun, 24 Sep
CGK
MAN
25h 40m
£500
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3880 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
MNL
AUH
OK 5.6

It's in time

Crew not helpful plus meals not enough when we ask for extra said don't have just one

AUH
ORD
Poor 2.0

I wasn't able to take the flight for the reasons mentioned above.

HYD
AUH
Excellent 8.3

Good choice of entertainment. Food is better than most of the airlines.

Boarding experience is horrible. Every time you need to board a bus to get to the terminal in AbuDhabi. Why can't they get more gates for better boarding. Why should we go through another security check as soon as you arrive in AbuDhabi ? I have never seen this any other airport.

CAI
AUH
Good 8.0

Crew was very helpful , boarding was late but arrived in time.

AUH
ORD
Poor 2.0

The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section.

Sun, 3 Sep
BHX
CGK
34h 20m
Wed, 13 Sep
CGK
BHX
29h 45m
£553
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 8 Dec
BHX
CGK
21h 50m
Mon, 1 Jan
CGK
BHX
22h 55m
£680
Trip: 25 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1485 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
ATL
CDG
Excellent 9.6

Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good.

The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate.

CDG
TLV
OK 5.6

Flight went smoothly

Flight left late The seats are small and crowded There are no entertainment options

CDG
AMS
Good 6.3

The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!

Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!

CDG
IAD
OK 5.0

All crew I interacted with was great, friendly, and helpful.

Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable.

YUL
CDG
Mediocre 3.3

That it was a night flight

No airconditioning, no food choice, no space.

Sat, 11 Nov
LHR
CGK
21h 20m
Sun, 19 Nov
CGK
LHR
24h 35m
£371
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2549 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
PEK
SZX
OK 4.6

After long, chaotic lines to transfer planes in Beijing to head to Shenzhen I was showing my passport to the security guard, and suddenly he calls for someone, and another guard walks away with my passport. I had no idea what was going on. I wasn't told to follow him, but he had my passport, so I followed the guard to get my passport back, and the guard hands me my passport, laughs, and points upward. I walk upstairs and see a mess of lines. A bunch of flights were canceled due to a small storm. The machines to rebook a flight were broken, so I had to wait in a line for 2+ hours in order to rebook a flight for the following day. We were told that there would be a complimentary hotel, but I waited in a line for an hour to inquire about a hotel room, only to be told where my luggage was. They could have held up a sign saying where everyone's luggage was, instead of misleading us, saying it was a line for a hotel room. My suitcase was in a pile of suitcases from all the flights that were canceled, and was difficult to find. After spending 6 hours at the airport sorting out new travel plans, I ended up with no place to sleep, but fortunately found a friend of a friend to stay with. The next day, I arrived at the airport for my new flight, with no seat assignment. I waited in a long line to get a seat, then went to board the plane, and the flight was delayed 3 hours. Overall, it took 34 hours to arrive in Shenzhen after leaving San Francisco. If I had automatic updates sent to my email, or, if there was signage at the airport giving people information, that would have been helpful for the crowds of confused people. I also might have had a chance to reroute my flight Hong Kong to get in earlier, but I had no idea what was going on. There was terrible communication that was not due to a language barrier.

PEK
DEL
Excellent 9.0

Extremely courteous crew

Absence of vegetarian food choices

EWR
PEK
OK 5.3

We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

PEK
MNL
Poor 2.0

The price.

Flight delayed over 40 hours, in China! Nothing anyone can do about it. Totally got screwed by Air Gina. Almost missed the wedding I was officiating. Worse part is that Kayak has no customer service number to call for help. Never again. If that wasn't enough, they lost a bag on my return flight. Pay the extra money and get treated like a human being.

PEK
PVG
Poor 2.0

Nothing.

The flight was delayed so late that I missed my international connecting flight home despite leaving a four hour gap. The inflight service was pathetic. The food was atrocious, the media system was broken, there was not wifi, and they did not allow the use of cellphones the entire duration of the flight even in airplane mode. The ground staff was completely unhelpful. I was barely able to secure an alternative flight home after about a half hour of negotiating. I don't think I could have got the flight at all had I not spoke Chinese. None of the other foreign nationals were able to get a new flight. The flight they put on back home had to stop in Hawaii and cost me a good extra 8 hours. I got home 12 hours later than I had anticipated. I am filing for compensation. What a joke. Air China shouldn't even both with international flights if all their domestic flights are delayed and they are barely able to help customers speaking their native language (to say nothing of English).

Mon, 23 Oct
LHR
CGK
36h 30m
Wed, 8 Nov
CGK
LHR
24h 35m
£374
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2977 reviews
Overall
6.9
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
CAN
Poor 2.0

Missed our connection and China southern airlines would not help us get another flight unless we payed for the change fees in cash Worst airline Never fly them again I had 5 business class seats and they were not helpful Got stuck in Malaysia with young children and had to fly another airline to get back to America

HND
CAN
Excellent 8.3

The food is good

The air-con is too cold and the staff said there were no blankets left

AKL
CAN
Mediocre 3.3

That I got on the flight. That it was cheap.

That every single southern china air flight was delayed, which nearly caused me to miss my other flights on the way back. When we were on the plane they didn't even tell us the flight was going to be delayed, we just sat on the plane for an hour twiddling our thumbs. No reasons given, will not flight southern china again

PNH
PEK
Good 8.0

I was transferred to Guangzhou first without prior notice.

WUH
SFO
Excellent 8.4

The staff were always very helpful and courteous.

My television screen kept malfunctioning. It didn't prohibit entertainment, but it was annoying. It was a bit too cold on the flight.

Tue, 6 Feb
LGW
CGK
19h 00m
Fri, 16 Feb
CGK
LGW
28h 25m
£407
Trip: 11 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 2839 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.3
Food
7.7
HKG
YVR
Good 8.0

I did not like paying more than the advertised price for my airline ticket... Straight after clicking the confirmation button , I received a call and was informed that the advertised price had increased by $50. It was still affordable so I agreed to this extra charge. Even after 24hours had past, the flight price had not changed online. I was lied to!

YVR
HKG
Excellent 8.6

Small leg room, seat don't decline enough,

LAX
HKG
Excellent 9.0

Being upgraded to premium economy was one of the best surprises ever in my life. Wide Seat and leg space, great food selection, baggages not misplaced, up to date email notification of flight status very much appreciated!!!

HKG
YVR
OK 6.0

Service was great.

Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast.

JFK
YVR
OK 5.3

We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all

Wed, 8 Nov
LHR
CGK
21h 20m
Tue, 21 Nov
CGK
LHR
22h 40m
£372
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2549 reviews
Overall
6.3
Boarding
6.5
Comfort
6.3
Crew
6.7
Entertainment
5.8
Food
5.8
PEK
NRT
Poor 2.0

I did not allowd to boarding and Air China tell me that FlightNetwork did not book the ticket for me when I arrive airport.

Is this Your service? Can I have a compensation as I have to buy another ticket and lost one day?

EWR
PEK
OK 5.3

We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

ULN
PEK
Good 6.3

No entertainment because no individual screen for movie

PEK
SZX
OK 4.6

After long, chaotic lines to transfer planes in Beijing to head to Shenzhen I was showing my passport to the security guard, and suddenly he calls for someone, and another guard walks away with my passport. I had no idea what was going on. I wasn't told to follow him, but he had my passport, so I followed the guard to get my passport back, and the guard hands me my passport, laughs, and points upward. I walk upstairs and see a mess of lines. A bunch of flights were canceled due to a small storm. The machines to rebook a flight were broken, so I had to wait in a line for 2+ hours in order to rebook a flight for the following day. We were told that there would be a complimentary hotel, but I waited in a line for an hour to inquire about a hotel room, only to be told where my luggage was. They could have held up a sign saying where everyone's luggage was, instead of misleading us, saying it was a line for a hotel room. My suitcase was in a pile of suitcases from all the flights that were canceled, and was difficult to find. After spending 6 hours at the airport sorting out new travel plans, I ended up with no place to sleep, but fortunately found a friend of a friend to stay with. The next day, I arrived at the airport for my new flight, with no seat assignment. I waited in a long line to get a seat, then went to board the plane, and the flight was delayed 3 hours. Overall, it took 34 hours to arrive in Shenzhen after leaving San Francisco. If I had automatic updates sent to my email, or, if there was signage at the airport giving people information, that would have been helpful for the crowds of confused people. I also might have had a chance to reroute my flight Hong Kong to get in earlier, but I had no idea what was going on. There was terrible communication that was not due to a language barrier.

PEK
HKT
Mediocre 4.0

We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible.

Sun, 4 Feb
LHR
CGK
22h 55m
Tue, 20 Feb
CGK
LHR
31h 55m
£386
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2977 reviews
Overall
6.9
Boarding
7.1
Comfort
6.9
Crew
7.4
Entertainment
6.7
Food
6.5
CAN
JFK
Good 7.3

Good service, crew members are very helpful & the canine is clean

The remote control of the TV is not sensitive- very often I have to press twice, movie (the Martian) image quality is poor. The map application is not useful -- not able to zoom in and out, not able to display entire trip view etc. (buttons are available, but when I click on it, nothing happens). Boarding is a big hassle. It is a big plane, but requires bus services to take people from the gate to the plane, it has a 2-stories stair to go up, ppl had to carry their luggages up.

HAN
CAN
OK 4.3

Food was horrible and entertainment center had to be reset 5 times.

PNH
CAN
Excellent 9.0

Food and service are excellent. Hotel provided by airline is luxurious and favorable.

AKL
CAN
Mediocre 3.3

That I got on the flight. That it was cheap.

That every single southern china air flight was delayed, which nearly caused me to miss my other flights on the way back. When we were on the plane they didn't even tell us the flight was going to be delayed, we just sat on the plane for an hour twiddling our thumbs. No reasons given, will not flight southern china again

WUH
SFO
Excellent 8.4

The staff were always very helpful and courteous.

My television screen kept malfunctioning. It didn't prohibit entertainment, but it was annoying. It was a bit too cold on the flight.

Thu, 11 Jan
MAN
CGK
24h 00m
Wed, 31 Jan
CGK
MAN
19h 30m
£429
Trip: 21 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 780 reviews
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.6
Food
6.9
RUH
IST
Mediocre 3.6

It is not clean at all

IST
RUH
Poor 2.0

Recived the delay SMS after the flight landed

CAI
RUH
Excellent 10.0

Very good

All ok

CMN
RUH
Poor 2.0

Nothing was good about this flight

The flight was delayed to next day. It was a mess

CMN
JED
Excellent 10.0

Everything was perfect! Its my first travel with saudia and found it very good!

Sun, 8 Oct
LHR
CGK
22h 40m
Wed, 25 Oct
CGK
LHR
17h 30m
£431
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 701 reviews
Overall
7.0
Boarding
7.0
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.4
LHR
KUL
OK 5.3

Good entertainment

Check in- only 2 desks open.

KUL
PEN
Mediocre 4.0

I got there eventually

The delay

MNL
KUL
Excellent 10.0

Despite recent tragedies that led to loss of life and aircraft, the flag carrier of Malaysia seems to be well on the road back to good health and prosperity. This is a win-win situation all 'round. From being re-booked to an earlier flight by their impressive ground staff to excellent in-flight service and airmanship during the ride, the experience was truly one of the nicest airline experiences in recent memory. With improvements at MNL coupled with this fine experience, I now have another option to choose from when traveling by air both within SEA and beyond. Kudos to all.

Though not MH's fault, having to queue for nearly 2 hours at KLIA to clear immigration formalities was an extremely rude welcome back here, considering that it took me less than 30 minutes in June to clear formalities at the "Budget Terminal."

KUL
SYD
Mediocre 3.6

Crew was good

Food is not good

KUL
SIN
Mediocre 4.0

Malaysian airlines airport crew at least tried to get us back to Singapore.

Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row.

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