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Pros: Gogo in flight entertainment and WiFi worked well

Cons: Collect the trash sooner. Hot food options.

Cons: Just hate the super smaller seats and the reduced spaces everywhere

Pros: Delayed, packed, bought a sandwich! Good sandwiches!

Cons: Packed and delayed

Pros: Standard boarding The plane was on time

Cons: Better boarding process.Such as the one used by Southwest

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Very professional

Cons: Lost luggage

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Pros: Crew was nice

Cons: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Cons: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.

Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times

Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese

Pros: It was very comfortable and pleasant.

Cons: Could be a little better the service, the dinner was late

Pros: Friendly crew

Cons: Tell me i would misst the next flight and that my beg will not go to the final airport.

Pros: The staff, the entertainment.

Cons: Nothing

Pros: Loved the extra leg room.

Cons: Food was horrible, had two bites and didn’t eat the rest.

Pros: leg room in middle isle was great

Cons: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.

Pros: Variety of things to keep you entertained.

Cons: I found the crew un helpful with basic needs and with problematic situation onboard. And frankly rude.

Pros: Boarding was quick and good

Pros: Food and crew were good

Cons: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Pros: The crew were really friendly and made sure we were looked after.

Pros: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Cons: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Pros: Comfortable

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: Crew was pleasant.

Cons: Very old plane with seatback screens or USB ports for charging.

Pros: Seat was comfortable, food was surprisingly good.

Cons: Nothing

Pros: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.

Pros: The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Cons: The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Cons: Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane.

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Pros: Ended up getting quite the deal on the flight back and forth between Toronto and London. The flight did leave a few minutes later but nothing unexpected. The crew was very nice and very friendly. The food was decent, they came around for drinks 3 times and twice for snacks (you have an option of pretzel sticks or biscuits and they're both pretty good - I'm partial to the biscuits. Not gonna lie, I was able to ask them for both a couple times, and they obliged.

Cons: There are no onboard entertainment systems, you must bring your own device and even then their WestJet app has bugs - so the app kept crashing on my Nexus 5X whenever I tried to play a movie or TV show.

Pros: The crew was very nice

Cons: The flight was 2 hours late and we missed our connection. NOT happy.

Pros: The flight was ok and the customer service overall good.

Cons: A bit disappointing that the flight didn’t even have monitors to watch movies , you got to use your own tablets or cell phones. I prefer to save batteries on my devices when I’m travelling :)

Cons: Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty.

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Pros: Peu de place pour les jambes Équipage très sympa

Cons: Plus de place pour les jambes mais vol rapide donc Ok

Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class

Pros: Good flight. Crew was nice.

Cons: Better entertainment

Pros: Exept food everything was awesome

Cons: Food

Pros: There were a couple guys sitting behind us who kept asking the stewardesses for more beer and more wine. And the stewardesses kept giving them for what they asked (free). These guys became loud - as drunks do. It was annoying as we couldn't hear the movie we were watching because those guys were so loud. Any alcohol being served out of meal time either should be charged or put a limit of two max.

Cons: I had to eat a big pizza from outside.. nonsense food and only water being served 24/7 as if I am from a desert..bullshit.

Pros: Clean environment and temperature was pretty constant and comfortable. Staff helpful. The entertainment equipment worked well. This was not the case for for a number of passengers on another carrier's long flight within the past 9 months.

Cons: There was a nice balance of food, beverages and snacks. However, the food quality was not the same as my previous flight. One meal included mashed potatoes and potato salad and I feel a green salad would have been a better balance. Taste was lacking a bit. Movie choices felt limited. This was "the" trip with the noisy, screaming 2yo sitting directly in front of me. I feel for the child and parents and feel some of the issue was the parent. Crew seemed to mostly ignore the situation. I'm a grandma so usually patient but others around me we clearly annoyed.

Pros: Checkin counter was very helpful. Crew during the flight was polite and helpful even under the circumstances of having to deal with another airline's plane due to the MAX difficulties. The in flight entertainment is ok but hopefully they can get more current and a larger selection of movies.

Cons: Boarding at the gate was unorganized even if the crew thinks it is ok. They call by rows but the attendants don't check and therefore the queue becomes a clump of people. The food offered either pre-ordered or bought on board leaves a lot to be desired.

Pros: Great

Pros: Boarding the plane was efficient and timely, although a bit confusing as there were separate gates for passengers going to Iceland versus those flying through Iceland. The crew on the flight was very attentive and friendly.

Cons: The plane was very warm.

Pros: Great crew, everything was pretty much on time. Probably the best and fastest flight we've been on to Europe.

Cons: The airline doesn't provide food and there wasn't time on the layover to get any. We were prepared, but others might not be.

Pros: We got home safely! The crew was great and generally cheerful despite less than great conditions.

Cons: Lots of delays due to weather, which I get. The plane was small and old and stuffy with too close seats.

Pros: Crew was absolutely amazing!

Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.

Pros: Nice plane, good service and pilots, great landing - no issues at all.

Pros: Delayed, packed, bought a sandwich! Good sandwiches!

Cons: Packed and delayed

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: Crew was nice and pleasant

Cons: Flight very late

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Pros: Fantastic gate agents!

Cons: The food was terrible.

Pros: It was ok

Cons: Seat the family together

Pros: Courteous crew.

Cons: Roomier

Pros: I loved being upgraded to first class and the crew was so attentive.

Cons: Nothing, glad this was a better experience than the trip to Miami.

Pros: Yes

Cons: Everything was good

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Cons: Don’t be late

Pros: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.

Pros: The roomie seats, the USB port, and in flight entertainment

Cons: Child free section

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Pros: Not crowded. Crew was good.

Cons: Not taking a bus to board the plane.

Cons: Better allergy aware food.

Pros: It was ok

Cons: Seat the family together

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Pros: The flight was safe and efficient.

Cons: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Pros: Crew was solicitous.

Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.

Pros: Excellent service

Cons: Plane is old and entertainment facilities are no longer appropriate

Pros: Had decent room space seats comfortable

Cons: My luggage could have arrived for a start

Pros: The crew was nice and I felt very safe and cared for.

Cons: The seat could have been more comfortable to sleep on

Pros: U. Guys do a GOOD JOB GREAT CUDTOMER SERVICE

Pros: Yes

Cons: Free drinks

Pros: Crew was reasonable, seats not great.