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Pros: Nice support people

Cons: Temperature too warm No room Couldn’t get an upgrade

Cons: Short boarding time.missed the flight and had to pay.

Cons: Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board

Cons: The airline lost our bags!

Pros: It was a safe journey good rest and a very smooth operation

Cons: More vegan options

Pros: See previous comments.

Cons: See previous comments.

Pros: The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!

Pros: Entertainment. Flight attendants. Food

Cons: PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION .

Pros: Amazing crew and service! They are the best!!

Cons: Amazing crew and service! They are the best!!

Pros: Cabin crew were great.

Cons: Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Pros: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Pros: Crew was amazing.

Cons: Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep.

Pros: Great food and service.

Cons: My seat did not recline. My movies did not play.

Cons: There were a couple of flight delays. Other that that, I love Lufthansa.

Pros: Crew was friendly and attentive. Piloting was on time and precise.

Cons: Space in economy seats is minimal and not comfortable for a 6' 190# guy like me.

Cons: Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor

Cons: The airline lost our bags!

Pros: Amazing crew and service! They are the best!!

Cons: Amazing crew and service! They are the best!!

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.