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Good to know - Cheap tickets to Patong

Low season

SeptemberBest time to beat the crowds (4% less expensive on average)

High season

DecemberMost popular time to fly (8% more expensive on average)

Average price (return flight)

£591(avg. price over the last 2 weeks)

Good deal (return flight)

£415or less

Good deal one-way

£266or less

Top tips for finding cheap flights to Patong

  • There is no major airport in Patong. It is instead served by Phuket Airport.
  • Looking for cheap airfare to Patong? 25% of our users found tickets to Patong for the following prices or less: Cheap flights to Patong from Birmingham £342 one-way - £415 round-trip, from Bristol £320 one-way - £463 round-trip, from Inverness £542 round-trip
  • Book at least 1 week before departure in order to get a below-average price for flights to Patong.
  • High season is considered to be January, November and December. The cheapest month to fly to Patong is September.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Patong flight deals.

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Top 4 airlines flying to Patong

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 11,017 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Great service & very comfortable lie flat business class seat for this red eye flight."

Pros: "nice crew, great service"

Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Cons: "Nothing."

Pros: "seat was great"
Cons: "flight attendant should be nicer"

Pros: "Crew was really amazing."
Cons: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."

Pros: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Cons: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"

Cons: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Pros: "Everything"
Cons: "Nothing"

Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints so far so good"

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Attention to detail. Very professional."

Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."

Pros: "Everything"
Cons: "None"

Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Pros: "Plane was very empty so it allowed us to spread out."
Cons: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Pros: "Food crew and entertainment were all good thanks"
Cons: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pros: "Everything"
Cons: "Everything"

Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."

Pros: "comfortable"
Cons: "nothing"

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "Crew"

Pros: "The flight crew are all amazing and provide excellent customer service."
Cons: "No complaints."

Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"

Pros: "smooth flight"
Cons: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."

Pros: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Cons: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Pros: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Cons: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Pros: "The check in crew needs training and learning the international rules Also they are missing kindness"
Cons: "Need completely replacement with expert crew"

Pros: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Pros: "No flight No refund"

Cons: "Entertainment - screens are not user friendly and bad visibility in day light"

Pros: "For the first time, my vegetarian food was pretty good and I didn't have an upset stomach as soon as I landed in India. It was a miracle for me. Thanks, Qatar airways."
Cons: "The seat was uncomfortable as usual, I am in my 60s. But most of my economy seats are somewhat the same, so no difference."

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Pros: "Every thing"
Cons: "Nothing"

Pros: "Great airline with spanking new plans and top of the line service"
Cons: "Nothing!"

Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Pros: "ALMOST EVERTHING"

Pros: "The food was perfect"

Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"

Pros: "Good timing"
Cons: "Evry thing"

Pros: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."

Pros: "leaving airport"
Cons: "24H delay, no meals, no coordination, no communication."

Pros: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"

Cons: "No legrooms"

Cons: "N/a"

Pros: "Clean aircraft"
Cons: "lost my neck pillow on the seat, they still havent found it! Too little food for vegans. Also, the butter included was not vegan. Need a better menu and chef for vegan food. Entertainment options were very few and far between."

Pros: "Everything is excellent"

Pros: "Nice staff"
Cons: "It was good"

Pros: "Gate changes and delays boarding made getting food between flights an impossibility. On board food was appreciated but was a snack and in 12+ hours travelling this made it tough."

Pros: "Flight wasn't full, so we were spread out and had more room"
Cons: "Carry-on allowances continue to be significantly less than other comparable airlines- was only allowed one piece"

Pros: "Service, slot"
Cons: "Distance to gate"

Pros: "the cabin crew were efficient and very pleasant."
Cons: "Seats not particularly comfortable, video system glitchy, film selection ok, not great. Food was airline food, not much you can say there. The connection gate staff were rude and forced me to check my hand luggage (even though I am disabed and first to board), which had all my medicines in and my computer. The flight wast full and didnt see any other bags gate checked, and there was a bunch of room in the overheads, they werent full. Then to add salt to the wound when we arrived our luggage was dripping water (and it wasnt running at our destination it was at the connection) several clothes were ruined or needed cleaning. As I was on the way to my fathers funeral this was an added pressure that I didnt need."

Pros: "The snacks were very nice on board. Also, the crew was very patient and helpful!"

Pros: "It's Swiss!"

Cons: "Plane was cramped"

Pros: "Service on plane was excellent."
Cons: "Boarding is disorganized. Ok board is the general rule. The waiting area behind passport check was Spartan and lacked any real amenities. No food, services or area to charge devices."

Pros: "I was fortunate the person in front didn’t lean back"
Cons: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."

Pros: "The kindness of all people working on Swiss was very special"
Cons: "The food was not very special, but the chocolates were awesome"

Cons: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Pros: "fresh baked bread!"
Cons: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Cons: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."

Cons: "A little more leg room would be great"

Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Pros: "Seat was comfortable, food was very good."

Pros: "The service"
Cons: "The service and attitude"

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Pros: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"

Cons: "Seats are too cramped for an international flight."

Pros: "Great staff and air flight attendants"

Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Cons: "Delayed 45 mins making transfer for international flight difficult"

Cons: "Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong."

Pros: "Chocolate Mövenpik ice cream"

Pros: "Ground Staff (your frontline) were welcoming The seats are most comfortable, the cabin immaculately clean, the Staff polite, helpful and efficient. The flight was smooth including takeoff and Landing Thank You All"
Cons: "Have no complaints."

Pros: "Nice Aircraft, nice crew"

Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."

Pros: "The crew was nice, they served small sandwiches that were tasty, and the entertainment was average with only magazines, but it was a only 1 1/2 flight."
Cons: "The legroom is cramped a bit."

Cons: "Boarding terrible just one mass confusion, Flight was one hr.late as of today I am still missing my 4 pcs of luggage."

Pros: "upgrade to business class"
Cons: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."

Pros: "We were about on time"
Cons: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Pros: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Pros: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"

Pros: "Excellent food."
Cons: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pros: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Pros: "Smooth flight"
Cons: "Crew just ok."

Pros: "The staff was very attentive."

Pros: "Food, entertainment, on time, excellent flight"
Cons: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"

Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

Cons: "The flight was late and I almost lost my connecting flight."

Cons: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Pros: "good service"
Cons: "late in departure"

Cons: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Pros: "I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!"

Cons: "Better seats"

Cons: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."

Pros: "Comfy seats. Friendly staff. Lots of food and beverage options"
Cons: "The length of the flight. But I don't know how to make it shorter"

Pros: "It was crowded as hell. Nothing good about it to tell you. I didn't get any navigation information since the plane ✈ took off till landing. People were noisy all the time ."

Pros: "Only liked desert and friendly crew memebers"
Cons: "If I would have booked through original turkish airlines, I would have got 3 luggage bag allowance. Next time I will remember."

Pros: "All 4 flights were late."

Pros: "The food and the crew were very good."
Cons: "They company give us wrong information regarding to the luggage alowed. We flight from Argentina to Istanbul with 2pieces of 32kg each (because we were moving). When we leave Istanbul to Oslo they allowed us to carry only 2 pieces of 23kg. So we have to buy a new luggage, rearrange all our belongings at the airport floor, and pay for extra lagguage. They refuse to consider that we were in a connection flight. Was a terrible situation because the time was very limited. The experience was the worst in my life with an airline."

Pros: "Hosts were in great spirits and attentive. TV/movie options were exceptionally varied"
Cons: "Long entry, standard seats, charging station would have been nice"

Pros: "Turkish Airlines is consistently the most comfortable and luxurious airline experience for flying economy. The food is great, the in-flight entertainment system is amazing, the staff are super helpful."

Pros: "The food is the best you will ever have on an airline."
Cons: "The seat configuration isn't great, and the seats are not incredibly comfortable as far as business class goes."

Pros: "The food was amazing compared to other airlines I have taken."

Pros: "Food and service."
Cons: "Onboard LCD entertainment monitors were crappy and the system kept reloading every 30 min. Movie selection was also poor. Unfortunately. Otherwise it was a great experience."

Cons: "Very bad ground staff. I have been flying with Turkish for 14 years and as much as the quality of on-board service has improved, their ground staff at Ataturk Airport is really bad and they all behave as if they're forced to work there. This is not acceptable behavior for a company who aspires to be a leading airline carrier. There's plenty of room for improvement and much can be learned from Emirates and Qatar. Bad attitude and uninformed suggestions from the ground staff. They couldn't even tell me where I could use the meal voucher. I didn't like I had to wait for 9 hours at the airport and wasn't not even allowed to use the lounge for payment. My flight was delayed, which is not a big issue but some explanation and apology should have been provided. I still have one more flight on Turkish in December, which I have already bought and from then on I'll be staying away from purchasing TK flights, even though their prices are rather competitive."

Pros: "Nothing is better service, food , beverage, everything is not good"
Cons: "Change with food quality"

Pros: "The crew was great and friendly"
Cons: "How can you ran out of wine on a flight"

Pros: "M"

Pros: "In general service was great and professional"
Cons: "I honestly don’t any complains about the fly. It was an outstanding fly"

Pros: "It was a great flight."
Cons: "The cabin temperature was a little warm"

Cons: "Long delays, poor information, cold food and an entertainment system that wouldn't play films properly."

Pros: "The crew were excellent! Always smiling and attentive. Particularly attentive and compassionate towards older passengers and mom’s with children. Kept the restrooms clean/tidy! They made me feel as if I were in 1st class!! Thank you Crew members! You made a difficult journey for me a pleasure!"
Cons: "The seats!! We’re too squeezed together!! We all found it difficult to breathe, as we felt like “SARDINES” packed neatly in a can!! Which also made it difficult for leg room. I tried to not recline my seat, as I knew how I felt when passenger in front of me reclined his seat. Please, try to give us a little more space !!"

Pros: "What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always."
Cons: "Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats."

Pros: "Crew were so patient"
Cons: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"

Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Pros: "Everything"
Cons: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."

Pros: "The crew, the food and the entertainment on demand."
Cons: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."

Pros: "Liked the food"
Cons: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"

Pros: "Flight attendants are super friendly and helpful. The food was excellent."

Cons: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"

Pros: "there was only single screen entertainment every four rows or so. Nothing interesting."
Cons: "There was no USB ports to keep a phone charged. There was no power outlets between seats to keep a phone charged."

Pros: "nothing"
Cons: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."

Pros: "Great service!"

Cons: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Pros: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Cons: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Cons: "Flight delayed an hour and a half! And killed my connection, so an uncompensated extra seven hours in Istanbul airport."

Pros: "Quick flight with breakfast"
Cons: "Boarding process was a little bit chaotic"

Cons: "Business class seat was flat but slanted."

Pros: "Great entertainment, headphones, booze and food"

Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"

Pros: "best in all regards"
Cons: "none"

Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Pros: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Cons: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!"

Cons: "Too bad there's no entertainment options, or even wifi, on these relatively short flights."

Pros: "The attentiveness of staff."
Cons: "The video screens did not work. Our seats were changed at the last minute without any indication to why."

Cons: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Pros: "food was very good for such a short flight!!!"

Cons: "I flew from Tel Aviv and upon arrival went through security so I could proceed to my departure gate. Then at the departure gate a whole new round of security. There was a priority line, but for some reason I didn't get in it, although I fly business. The line was not that long but it just did not move. And the a/c was not working. Worst boarding experience ever and I've been flying for over 40 years. When I boarded finally I asked if I could give a review and although they said yes- nothing. So I hope someone who cares sees this."

Pros: "Food and service were excellent. And great staff!"

Cons: "The veg food is quiet bland"

Pros: "Complimentary travel kit was a life saver."

Pros: "Comfortable plane, excellent and friendly crew, easy check in and smooth flight."
Cons: "Getting off the plane at Istanbul airline was on the tarmak and then transfer to airport via shuttle. It says raining outside, the stairs going down where wet and one had to run to the bus. This was fine for me but not the find for more senior passengers. No personal entertainment but very short flight."

Pros: "Turkish staff places the comfort and convenience of their passengers high on their priorities. Crew is friendly and efficient, very helpful. I preferred it over my Emirates experience"

Pros: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Cons: "nothing all was good"

Pros: "the crew"
Cons: "the draft from the air conditioner"

Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Pros: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Cons: "Only 1 drinks round on a 3h flight."

Cons: "Terrible moslem food, too much lentil with tasteless chicken"

Pros: "Friendly crew in business class"
Cons: "Bed was angle lie flat. Meal service dragged on for too long."

Pros: "Friendly staff Food was great Constantly handing out water and drinks"

Pros: "Crew polite and efficient"
Cons: "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."

Pros: "on time, luggage arrived."
Cons: "uncomfortable. No actual food or entertainment."

Cons: "Small seats"

Cons: "Cramped space; my back still hurts Entertainment system did not work; only L-sound and poor visibility screen. The worst airline food I have aver been served."

Cons: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "Flight got cancelled"

Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."

Pros: "Nothing!"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."

Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."

Pros: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Cons: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pros: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pros: "Very friendly onboard personnel - I really had kind of homy feeling."

Cons: "Nothing special"

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Crew was great, very nice"
Cons: "Not enough legroom"

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pros: "Decent seat size. Sorta slept the whole flight."

Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Pros: "In flight food was enjoyable"

Cons: "Tiny old cramped plane."

Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"

Pros: "Good multi media access and content"

Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying to Patong

Airlines flying to Patong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Patong

Mandatory masks

Masks required on board, masks provided on flights to Patong

Social distancing seating

Middle seats unavailable to book on flights to Patong

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Patong

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