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Pros: "The flight attendants were friendly and helpful. Especially when we were leaving they took care that nobody would leave their stuff. The captain voice on announcement was calm and relaxed and it calibrated the right relaxed atmosphere during the flight."
Cons: "Everything was good"

Pros: "Аэрофлот как всегда супер!"
Cons: "Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа."

Cons: "The headphone jack didn’t work so no entertainment system. 45 minute wait for luggage at SVO which is becoming much more common with Aeroflot. And it is their airport. They have control over this problem!"

Cons: "There is no entertainment screen on the plane or outlets to charge phones. Food was not good."

Cons: "The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours."

Cons: "Add entertainment Seat comfort"

Pros: "Slippers, eye mask and toothbrush and toothpaste."
Cons: "Wish there was a vegetarian option for food."

Pros: "Both legs were not yet so I was able to spread out a little. Both flights were punctual, despite having to de-ice the plane before take off."
Cons: "The announcements were spoken very quickly. Both Russian and English. It was hard to understand , especially with the English translation"

Cons: "stuck in Moscow airport for 12 hours due to delayed flight and missed connection."

Cons: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Pros: "Enough leg room"
Cons: "Bad food, no water is offered between the meals, apothetic attendants."

Pros: "Food was ok"
Cons: "No leg room, tight seats in economy"

Pros: "Nothing"
Cons: "Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor."

Cons: "Old seats"

Cons: "Hostesses ate so rude"

Pros: "Plane, level of service"
Cons: "Passport control at the UK border"

Pros: "Friendly and polite crew."
Cons: "Everything was good."

Pros: "Friendly flight attendants, comfortable seats, good refreshments and meal. I fell asleep early in the flight and woke as the crew was cleaning up from the meal service. I asked if I could have a meal and yes, they would prepare one for me. Very gracious. I also had a problem that my luggage transferring from another airline in London, with a very short layover, did not make my flight. Aeroflot personnel at SVO Moscow took care of this and my luggage was delivered the next day in perfect shape."

Pros: "Great!"
Cons: "Boarding process"

Pros: "In-flight service was pleasant."
Cons: "The boarding at the Heathrow Airport was a bit chaotic, due to the incompetence of the so-called manager who had no ability in simple crowd management. Fortunately, some female flight attendant who did the boarding had some common sense and helped ease the situation. Sack that male manager who was so unpleasant and incompetent."

Pros: "Nothing extra ordinary"
Cons: "That was my first flight and the entertainment video did not work I also will like to see a situation where I can drop my luggage and be checked in on the day of flight no matter the flight time I drove all night to Heathrow from Manchester and arrived at check in countrer at 8am and was refused check in until 11.30 for a 1:45pm flight so I was not able to go and sleep somewhere as I planner . After all that the flight we delayed one hour"

Pros: "I am alive."
Cons: "Both flights boarded and left late, my bags got lost and the food was terrible."

Pros: "New clean plane"
Cons: "No tv or any entertainment"

Pros: "The service and the crew were amazing. The cabin crew were incredibly caring and kind. Thank you for such such an outstanding experience and genuine care."
Cons: "I couldn't even think of anything that could be better. Everything was excellent!"

Pros: "The crew apologized on board"
Cons: "Flight was delayed by 3 hours, without any notice from Aeroflot, when we landed, it took almost 20 minutes in the bus driving to the terminal. Once we got to the terminal, our luggage was delayed by another 30 min. No one met connecting passengers, no one explained the reasons for delay - poor experience."

Pros: "Food and crew"
Cons: "Food and crew"

Pros: "The plane was on time. In flight staff was fine."
Cons: "No chance to pick a seat from Tashkent. My seat was good in the end but the check-in was awful--people pushing in front, no chance to select a seat...not at the counter or online. Food was gross."

Pros: "Crew, plain, everything was perfect. Will definiyly fly again with Aeroflot."

Pros: "the food was decent and I had two seats for myself since the flight wasn't full"
Cons: "the screens were very unresponsive to start with on the first leg of the journey about 2 hours. after we took off again we could never use them. couldn't even check flight time and location."

Pros: "air france is always quite good to my experience -- the food, the crew etc..."

Cons: "Bag did not make it, now I am stuck sitting at my hotel waiting for it to arrive, they have not called or emailed with any updates and I am wasting get my vacation waiting."

Pros: "Cool movies library. Though sound quality terrible."
Cons: "At landing we were flying in circles for an hour or so, due to the weather . so finally i missed my transit. Had to wait 5 hours."

Pros: "I liked the food, the movies and the attention to safety"
Cons: "Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and bash at best. When I asked about getting my delta skymiles number place on the reservation, the lady at the counter says she didn't speak English and couldn't help. Not a great feeling. I will only fly Aeroflot of i have time to waste next time. Which means never. There was no entertainment."

Pros: "They're no better than anyone else, but no worse either. They pack you in, but for the fare we were paying, we couldn't complain. Air crew was friendly and polite. A few little goodies (slippers on a long flight)."

Pros: "Crew is nice. Helpful. Vegetarian food food was okay. Flight left at reasonable delay. Price is good."
Cons: "Seats are VERY VERY uncomfortable. Narrow seats. Shallow seat.. No space in front. Screen too close to face. Many magazines."

Pros: "Nothing!"
Cons: "No respect from crew, no beverages, everything no good!"

Pros: "Nothing!"
Cons: "Crew didn't offer beverages!"

Pros: "Very good entertainment, and usually good food"

Pros: "The Slippers that was given to us Drinks in the middle of the flight"
Cons: "Food was terrible One of flight attended was absolutely scary Blankets were dirty"

Pros: "Large, if blockbuster-heavy, movie selection; reasonable food and drink."
Cons: "Aeroflot flights somehow always involve interminable overnight layovers in Sheremetyevo Airport, uniformly cold, overbright and crowded, with WiFi access only for those with Russian phone numbers, a visa required to find a smoking area, only roubles accepted at the cafes, and armrests preventing sleep except on the floor. Aeroflot and Transaero themselves would be reasonably acceptable if they only flew through a different country!"

Pros: "The crew was very nice and friendly. Their service was excellent. Yerevan airport was quiet and cozy and seats were comfortable."

Pros: "Everything else very good I love Aeroflt!!"
Cons: "Plane 1 hour late Not good food for vegetarian"

Pros: "I was pleasantly surprised at how new the airplanes flown were and the attention to safety. I had had an impression of Aeroflot as flying older and less comfortable airplanes."

Pros: "The service, polite flight attendants, a variety of entertainment to choose from."
Cons: "The fact that there was no vegetarian or pescaterian option by default, the choice was only between beef and chicken, but there was no option to choose fish, or plain veggies. And the seats were uncomfortable."

Pros: "The service was good and courteous, the food was, surprisingly, pretty good."
Cons: "The leg space is way too crammed. I'm not overly tall, ~6', but my legs actually were pined by the seat in front once it reclined."

Cons: "Service was so bad and slow,media ist working."

Pros: "I like the crew. All men and women were polite and looked pretty good."
Cons: "A/c: My health is very strong. But they put a/c on the lowest temp. And on maximum! Many people stats to feel cold! After a few hours of freezing they made warm wet temperature. And before landing cold againg!!! After the flight I fell down sick with angina and temperature 40'C for 2 days! Missed last working week! And very angry about it! Food: I eat kosher food, but don't eat meat coz of allergia for a animal fats. So I asked for strongly vegan food. They put creamy oil there, so I have no idea what else there could be! I saw in the plate of neighbour with chicken set very tasty salads and other stuff. But my dishes were so poor and untasty. It was one of the worst flights in my life!"

Pros: "Relatively comfort seats, clean and tidy."
Cons: "Food below average and small portions. Too many screaming children onboard."

Pros: "Crew was very nice"
Cons: "The heat in the plane was too high. Also no way to reserve a xl seat."

Cons: "Everything good"

Pros: "Nothing"
Cons: "Aeroplano"

Pros: "Crew was very nice!"
Cons: "Amount of carry on bags were unclear and we got charged 50£ for having a second bag. This was very confusing and frustrating as we boarded. We were told it was for space but there was plenty of room for luggage."

Pros: "I like the aircraft"
Cons: "The change inside the plane.My seats was changed several times."

Pros: "Crew was professional and well organised."
Cons: "N/A"

Cons: "Diverted"

Cons: "Delayed an hour."

Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."

Cons: "Over 2 hour delay, and they lost my checked bag."

Pros: "The staff was good and attentive even under difficult circumstances."
Cons: "I took two flights today. Both were late. Ryanair also lost my baggage."

Pros: "Nice peeps"
Cons: "Obnoxious passenger on board"

Pros: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"

Pros: "Well heck it’s cheap at least. Make sure you pay for upgrades."
Cons: "You get nickelled and dimed for everything. Seats are cramped. Lots of drunk people. Miserable staff."

Pros: "Humor of the pilot"
Cons: "One hour delay, which we had to be in the plane, and was VERY hot inside, like 35C+ and more. Total inappropriate. Noise from passengers. Tight places between seats in front of me and me. Tight places on seats between me and next passenger next to me. FastTrack was not so fast, didn't felt it is something special and priority for me and my wife. Had to wait with the rest of the passengers."

Pros: "The crew and the pilots were very nice!!"
Cons: "The sitting politics, and the selling system."

Pros: "Good legroom"
Cons: "No pockets in seats Crew training appears inadequate"

Pros: "Price"
Cons: "Check in, crowds, cramped seats"

Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."

Pros: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."

Pros: "It brought me to my destination"
Cons: "Rude people and very on the defensive. Extra visa check for no reasons. Uncomfortable seats. Don't make you sit next to the person even though you bought the ticket together."

Pros: "Nothing"
Cons: "Delayed, no info, bad service on board"

Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."

Pros: "Still have not left London"

Pros: "legs space"

Cons: "thought i checked in on line; apparently didn't submit and was charge $50 euro x 2."

Pros: "Stansted check in was fast although queues are long. Benefitted from Fast Track that came with my Stansted Exlress ticket"
Cons: "Seats are uncomfortably upright"

Pros: "The crew were friendly."
Cons: "The bureaucracy over an extra bag that took 7 different conversations to resolve."

Cons: "I hated the way people are processed at Stansted airport..... they seem to have invented several new ways to do things and I felt pretty much like cattle !!! The part inside the airplane were just fine....."

Pros: "NOTHING"
Cons: "Everyone, EVERYTHING, horrible customer service!!!"

Pros: "Just everything was so easy and straight forward. No issues and no hassles"

Pros: "I didn't like anything about the experience"
Cons: "Customer services aren't very helpful have a figure it out attitude. Don't tell you proper information. Not even employees to with customer demand. I will never ride with again!"

Pros: "Nothing"
Cons: "The whole experience. Everyone we interacted with was just not nice or appreciative."

Pros: "The ride wasn't bumpy, The pilot was careful and the weather was nice."
Cons: "Not enough leg room."

Pros: "It was cheap"
Cons: "Unaware you were not allowed to take coffee on the jet bridge let alone the plane. I guess so you will buy theirs? Wish I had not spent 4 pounds on a coffee they confiscated."

Pros: "Everything, price, knowledge, clean planes, great customer service"

Pros: "Great cabin crew"

Pros: "Food and entertainment was not part of the deal. Fine with me."
Cons: "Everything was fine. 15 minute early arrival."

Cons: "I had to ask 6 times for sugar for my tea, I was brought some without spoon almost after an hour and it was already cold by then. Also there was 1 hour delay"

Cons: "Awful"

Pros: "The team was nice."
Cons: "DELAY on this route is very normal appearance."

Cons: "I'd rather pay more to have a more relaxed experience."

Cons: "Tight seating."

Cons: "seats are too crammed and uncomfortable"

Pros: "Love the price"
Cons: "Service can be improved upon"

Pros: "I do not like the idea not able to take my hand luggage on the plane"
Cons: "Timing"

Cons: "Awful checkin staff"

Pros: "Friendly crew"
Cons: "The seats are to close to one another and gets unconfortable fast"

Pros: "The crew"
Cons: "Free snack and 1 water could have been nice"

Cons: "The price is extremely misleading as they charge almost as much a ticket per luggage."

Pros: "Nothing. Do not fly. They are horrible and have horrible service."
Cons: "When we got up to the register we had to fork up over $80 for bags that could have even been carry-on's. While booking there was nothing stated about these charges. If this was going to be a charge it should have been made clear. Very unimpressed and displeased with the service from Ryanair."