Daily cleaning, installation of cabin HEPA filters on flights to Siena
British Airways, Vueling and Iberia have waived their change and cancellation fees on flights to Siena. Confirm policies on booking site.
You cannot fly directly to Siena. KAYAK recommends you fly to Florence Peretola (FLR) (34.53 mi from Siena). From there you can hire a car or take a taxi.
The closest airport is Florence Peretola (FLR) (34.53 mi). Other nearby airports are Pisa Gal Galilei (PSA) (53.33 mi) or Perugia Sant Egidio (PEG) (61.46 mi). KAYAK recommends you fly to Florence Peretola.
|Flights from 28501||2h 09m|
The flight route London to Florence Peretola Airport was the most popular route on KAYAK over the last 3 days. A return flight could be found for £43. Also in the last 3 days, London was the most budget-friendly place to find a flight to Florence Peretola Airport with one-way tickets at £87 and £76 round-trip.
British Airways, Iberia, and Vueling are commonly used to fly to Florence Peretola Airport from United Kingdom.
The city center of Florence is 4 miles from Florence.
Florence is served by Florence Peretola Airport, also commonly referred to as Amerigo Vespucci, Florence Peretola, or Peretola. The airport code is FLR.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Siena. Travelers who do not have a travel history in Bangladesh, Brazil, India or Sri Lanka in the past 14 days before travel are allowed to enter Italy.
Read more about travel restrictions for Siena
Visitors from United Kingdom will need to quarantine for 5 days upon entering Siena.
Visitors from United Kingdom must present a negative Antigen (quick-test) test taken before departing to Siena.
Current regulations for vaccinated travelers to Siena: most visitors from United Kingdom may enter Siena but may still need to provide proof of negative COVID test.
Pre Registration Form
Passenger Locator Card
Sicily Registration Form
Puglia Registration Form
Calabria Registration Form
Masks: Required in enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Siena.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Siena is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Siena with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Siena up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "More legroom comes as standard, compared to competitor airlines on the same route with the same aircraft"
Cons: "The interior of the plane is a little bit tatty"
Pros: "I like every single thing staff was kindly, smiley and helpful. Check in easy, I liked very much our pop corn and Fanta complimentary offer as also our quick trip. Landing smoothly and nicely"
Cons: "there was nothing I didnt like"
Cons: "All ok"
Pros: "Easy flight"
Cons: "choice of snacks, unfriendly staff"
Pros: "Staff very attentive and friendly"
Cons: "Because some of the passengers had not booked in online they were selected to be admitted from fight if takeoff problems occurred. Apparently there was a problem due to high wind gusts in taking off from Florence but information was very minimal and not displayed to passengers. People should not be discriminated because they are unable to go online!"
Pros: "The crew is always incredible"
Cons: "When you buy business you expect the quick boarding etc. Boarding group 1 and 2 together created a mess"
Pros: "Easy check in online , E tickets - only took hand luggage so no long queues ! Flew both ways with BA - food was very good and drinks included so happy travellers"
Cons: "Nothing on this trip ! Only reduced *** for entertainment because short flight so no entertainment"
Pros: "punctual ,good service"
Cons: "2 hours late"
Pros: "The crew were lovely and the seats comfy for the 2hr flight"
Cons: "Having to board the plane in the pouring rain by running across the tarmac."
Pros: "Nothing good to say about BA"
Cons: "Flight delayed an hour from NICE and connection at Manchester was badly handled by BA and missed connection. With no refund or hotel or alternate flight offered. Total failure. Am now stuck. And very upset"
Pros: "Stuff happens outside of the company's control and the inbound flight was an hour late due to crew absence. We were kept informed along the way and we boarded 55 minutes later than expected. However I couldn't have wanted for a better inflight service. Charming helpful and effective."
Cons: "Having to wait for the delayed flight."
Pros: "Better than Ryanair/easyjet but then again. That’s nothing to write home about"
Cons: "My flight was delayed for 2 hours. The plane was old dirty and stinky. I paid last minute for my flight so it was a lot more than usual so I feel ripped off because of the poor quality"
Pros: "Leg room service and food all included and excellent"
Cons: "Unable to get e tickets,so need to find somewhere local to print ticket within 24 hours of return"
Cons: "BA has a problem with one of the doors. Chaos."
Cons: "No WiFi"
Pros: "Free wine or beer"
Pros: "Flight was comfortable and boarding was completely stress free. Myself and my partner checked in online with ease and were at our gates efficiently upon departure and return"
Cons: "Our flights were delayed 3 hours and 20 and although we were compensated for lunch at the airport, when handing out refreshments onboard we were completely missed out. Also pretty annoyed to find that we could only use the lunch vouchers in a hand full of the bars and restaurants."
Cons: "Flight was fine LCY Worked very well. You are BA I DO NOT WANT TO BE NICKLE AND DIMED TO TAKE LUGGAGE. Yare not Ryan Air. If there is a charge make it clear when I buy the ticket. I do not expect to have to tell BA to grow up."
Pros: "The Service, with smile, awesome service. Very British!"
Cons: "THE BACK FIRST TOOK MY MONEY, THEN MY FULL PASSPORT DETAILS AND THEN DENIED ME FLYING BECAUSE THEY PUT MY SURNAME TWICE ON THE BOARDING PASS. THEY ARE ALWAYS WIN. I AM OUT OF POCKET FOR £170 AND DELAYED BY 2.5 HOURS. THIS IS THE WAY THEY MAKE THEIR MONEY - BY CHEATING ON PASSENGERS."
Pros: "How do you be a full service airline and charge for check in bag. I had no way provided to prepay for a bag resulting in getting charged £60 at the airport. This notwithstanding trying to explain how your website failed me."
Pros: "Crew was super nice"
Cons: "Ran out of vegetarian entre and also ran out of snacks, so I was very hungry and had no options."
Cons: "City Airport crowded and overly commercialised. Rip-off prices."
Pros: "Ease of checking in and getting to departure gate at London City Airport."
Cons: "No food or drink on flight for normal travellers."
Cons: "Bad service, messed up booking, change me to the last row at boarding, I can keep going"
Pros: "I understand and appreciate not being able to land in Florence due to conditions and safety, and they were able to give us the closest Pisa airport."
Cons: "They kind of left us stranded in PiSA. Promised bus that didnt happen. We had to pay out of pocket 12euros each to Florence bus station, then pay another 6euros from bus station to florence airport. PAIN! Did not get to our AirBNB at tuscany until 21:30 instead of 14:00! Would be niced to get reim for all 8 members in our party!"
Cons: "The boarding process was like a Third World country. The flight was fine, the flight attendants were lovely, but the boarding process was ridiculous. Nobody in the gate area knew which gate it was leaving from or what time it was leaving, it was quite delayed, finally it was posted to start boarding at five minutes after the departure time and instead, when everyone looked up, people were boarding 10 minutes before that. Ridiculous."
Pros: "All was OK"
Pros: "Free food and drink remains on City flights. Convenience of City."
Cons: "Long flight. No entertainment"
Pros: "I thought the crew were extremely helpful and friendly and made for a pleasant flight."
Cons: "The coffee was just "okay"."
Pros: "The flight attendants were excellent. They could not have been MORE pleasant. Really great staff, loved them. Even the captain or pilot was great, made announcements to keep us up to date on the arrival and explained everything clearly."
Cons: "There was no entertainment and the food was okay. It wasn't bad or anything, just okay."
Pros: "Boarded on Time"
Cons: "Flight took off but the plane was faulty. We landed an hour after take off waited in a room with no air conditioning for over an hour with no updates. After 3 hours after the flight was supposed to leave they cancelled the flight. Very poor and very disappointed!"
Pros: "Flight attendants were awesome!"
Cons: "Flight was being delayed every half hour. Finally after 4 hours we took off. Flight was due for take off at 16:20 but finally departed at 20:30. Food coupons were good for a sandwich and a drink. Will switch airlines in future as we make frequent trips to London."
Cons: "They were 25 min late landing. Even though we were taking the same plan from London City to Glasgow, we had to get off and go through customs and reboard, all in 5 min. They knew we had to do that and they almost took off without us and a few others in the same position. Then the stewardesses acted like we caused them to take off late to Glasgow....really rude."
Cons: "Deylayed Took us out on the bus and then back in and then back out"
Cons: "Delayed by over an hour."
Pros: "The choice of beverage, snacks and service was great."
Pros: "Quick and efficient. Crew were professional and nice. I was surprised to be offered a breakfast!! LCY was an easy airport nto land into. Cabin was roomy for a small plane."
Cons: "No complaints or dissatisfaction on this flight! Would take it again."
Pros: "Steward Scott (RTM-LCY) offering to place my handluggage in the overhead locker for me"
Cons: "At LCY not enough facilities to sit down while waiting for quite some time at the gate before boarding"
Cons: "I had to go through customs again with little time between flights. The staff were 50/50 very helpful and appalling. I made the flight though so can't complain"
Pros: "Goid, comfortable seats, good legroom, relaxed boarding, friendly, upbeat crew"
Cons: "a small packet of crisps for an almost 3 hour flight is pathetic!!! I couldn't even buy any food if Id wanted to."
Pros: "Friendly warm crew, very nice and clean everywhere. Nice selection of drinks and snacks . I was very happy flying with BA"
Pros: "crew and food"
Cons: "going through airport security again with just 35 minutes connection time. As a consequence, having to run to get to the plane. Checked-in luggage left behind because they couldn't manage to re-board it. BA should not offer such solution if they cannot cope with it. Minimum connection time at London City ought to be 1 hour."
Pros: "Cost, on time dep and arr, charming crew"
Cons: "Particularly uncomfortable seats, very annoying headphone jack, not enough coffee or water offered."
Pros: "Jules the purser was professional and made the flight very enjoyable"
Cons: "Incoming flight delayed so late departure"
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Pros: "The people from British airways were incredibly helpful."
Cons: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."
Pros: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Cons: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Cons: "No beverages? Not even water or coffee?"
Cons: "My flight was changed to a later flight without giving me a reason. I was never given the option of why this happened. As a result i missed my meeting."
Pros: "City airport is very convenient from East London. Flight is only 40 minutes"
Pros: "I was flying Business and I couldn’t tell any difference between Business and Economy except the covers on the headrest"
Cons: "No difference between Business and Economy"
Pros: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."
Cons: "Cancelled our flight and cost us a lot of money. Then Rebooked us through another carrier and we waited and they wouldn’t take us, said there was only two seats left and we would have to wait until the next evening for another carrier. Wow just terrible service. We drove five hours for this. I’m afraid British Airways is too big of a company and doesn’t really care!"
Pros: "Enough said"
Pros: "Good for leg room and nice and the seats are comfy and wide too. Still get a free drink and snack on this flight and the service was friendly and efficient throughout. We were very quick to board and flight landed early, so very happy."
Cons: "I'm guessing this plane was stopping in EDI for the night, so it parked way, way away from the terminal, so we had an extra 15 minutes none of us had been expecting to wait for the bus and transfer."
Cons: "No food available on flight in business class. Kitchen breakdown"
Pros: "Service kind and efficient"
Pros: "Flight was on time. Attendants were cordial."
Cons: "No beverages offered in economy class. wish they would at least offer water."
Cons: "Was told no soft drinks or water were included in flight. Had to pay if i wanted a water."
Pros: "Clean efficient on time Nice staff"
Pros: "Crew was superb, very friendly and helpful as the handle of my bag broke. They did all they could to assist."
Pros: "Friendly flight staff, spacious cabin, decent food, clean and well-maintained. Additionally, we were delayed by 30 minutes and still managed to arrive before our original arrival time at Gatwick. I haven’t flown BA in years but this trip has made me a new regular customer."
Pros: "Fast Boarding. Easy Airport"
Cons: "Very Rude & Disrespectful Crew"
Pros: "Flight as always great"
Cons: "Delay made me miss two meetings"
Cons: "Thank you"
Cons: "Seats are way too tight. Plane itself was very loud."
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Pros: "Always a good flight out of LCY"
Cons: "Went through vayama, for this booking. Arrived for a 1:45 pm flight, which I had paperwork for. Jay Informed me, that a flight change to an am flight was emailed to me in December! No follow up email....say a week before?! Like all the other booking sites I use. Spent another night, in Ediinburgh, plus much money for new tickets. Two airport layovers. Will never go through this site again, rate it poorly and not recommend. Thanks, Vickie Varney"
Pros: "The boarding was seamless. The process used leaves very little room for error and speeds up the time for takeoff."
Cons: "This was the second flight out (we missed the original connection). By it being the next flight out we lost a night in Accomodation's that was already paid for with no chance of reimbursement."
Cons: "Took hand luggage at gate and waited an hour to get it at baggage claim"
Pros: "Good flight, bit bumpy due to weather."
Cons: "4-hour delay for a 40minute flight"
Pros: "Flying in 787 is always a joy. Quiet; great movie and music selection; nice contemporary user interface."
Cons: "The seat legroom was not the worst I had but sleeping in the chair was somehow very hard. I think the seat needed a little more backward inclination. There was a headrest, which was a good idea but didn't work out as expected."
Cons: "air stewardess was very rude unecessarily"
Pros: "Customer service was really nice from checking bags in to the in crew flight team"
Cons: "No complementary drinks and no entertainment"
Pros: "Flight was on time"
Cons: "No preferred boarding for business class. Business class seat was exactly same as economy Food option was not good"
Pros: "I have nothing more to say about British Airways, What I have to say about British Airways is Excellent.In terms of customs services they are number one in the whole world."
Pros: "Comfort of plane"
Cons: "No indication given of delay. kayak knew before ground staff. On arrival parked at cargo terminal and had to get bus. Then stuck on bus for 10 minutes as could not get terminal fooors open. They turned heating up at full blast with no air. Surprised nobody passed out"
Pros: "good connection, regardless a small delay I made my connection"
Cons: "Online check-in was not possible, neither on ba.com nor on aer lingus (flight was operated by aer lingus). I had not possibility to choose a seat. I called are lingus consumers services who said this was due to the fact, that I had a BA booking. At the airport I was told most seat were pre-reservered. There was no indication during the booking process that this might be the case. The plane was rather small, with litte space. I am rather small person and had difficulties."
Pros: "My flight going to the UK was rough, but the flight home was as solid as being on the ground. This is my third round trip with BA and while the trip home last year I experienced poor customer service from the flight attendant assigned to our side of the plane, both my inbound and home bound flight crews, this time were exemplary. Very kind and caring. The pasta was very good."
Cons: "The single Halloween size kit-kat bar that we were given as a snack. Was so small that I naturally believed that we could take more than one. I was politely told that the singe 3.5inch twin wafers were all that we were allowed per person. We have a candy jar, in our office and with the extra supply in the supply closet, we would have been able to give everyone at least two. So, my recommendation is if you are flying transatlantic, to stock up at Heathrow for extra food. Also, the seats were very very small. I was lucky and the plane was not sold out, so both flights my seat mate and myself were able to put a seat between each other. I found myself reasoning that for the price of the flight I was paying for transport to England not for comfort."
Cons: "Then I could not catch my London-Chicago Flight, so they put me on a Barcelona Charlotte AA flight and then Charlotte Chicago flight, which I had to run through customs to catch. But may luggage didn't make it. Overall it was one of those terrible experiences"
Pros: "Was a quick flight from city airport. Bags out really quick in Rotterdam"
Cons: "Delayed by 40 mins. Long time to check in. Now water in the toilet on the plane."
Pros: "Seat next to me was empty, which U.S. Unusual. So I wasn't cramped. Interactive map is great."
Cons: "I don't recall a computer charger"
Cons: "I am so glad the lady in front of me did not recline her seat. My knees was pressed against the seat in front of me during the whole flight. It's really annoying that there is no knee or leg room. Be warned you have to pay for everything on this flight. And a G&T is £10"
Cons: "Boarding a bit disorganized. But everything else excellent"
Pros: "Clean aircraft."
Cons: "Delayed departure. Captain talking down to passengers in inflight announcements. Purser with couldn't care less attitude. Overcrowded departures area at LCY. Chaotic boarding."
Pros: "Cabin crew were excellent. At the end of the flight they let my airplane-loving son go into the cockpit, sit in the first officer's chair for a photo and even press a couple of control buttons (safely on the ground of course)"
Pros: "I love travelling with British Airways. The crew are just so wonderful, nothing is to much trouble for them."
Cons: "There was nothing to dislike"
Cons: "That was the tightest seats I have ever been in"
Pros: "The actual flight was fine"
Cons: "The lack of any concern or effort on Iberia's part once in Havana sans luggage was disgraceful. We were without any personal items or medications for SIX DAYS of a cycling holiday, because Iberia failed to answer the phone or deliver the baggage. We were obliged to take a 6.5 hour journey from where we were on day 6 (rural Cuba) to personally collect the baggage from Havana airport ourselves. NOT okay, Iberia/BA. Never again."
Pros: "Boarding and in-flight entertainment was very good. Hostess(es) and boarding were courteous."
Cons: "The food could be use some improvement in size variety."
Pros: "We liked almost everything about the flight from London to Amsterdam, the cabin crew was really nice, the food was good, they went the extra mile to get me a hot drink, all was good EXCEPT the fact that as we boarded the plane after the priority check in passengers we did not find any room to put our hand bags in over our seats. Our bags had to be taken right at the back of the plane, so although we sat in the 6th row, we had to wait for all the passengers to get off the plane then walked right at the back to get our luggage. As a result we were quite late coming out and my friend who was picking us up had to pay extra car parking charge for the wait."
Cons: "We didn't like the fact that (although we were on our honeymoon) we were allocated different seats on the plane, they couldn't fins us seats together and also again we did not find luggage space above our allocated seats and the hand bags were taken to a different storage space which made it inconvenient for us to reach to the laptop and some food were carrying in the bags, we ended up being bored & lonely, no food etc. The flight food was good but not filling, we needed a proper meal so we bought food from the departure lounge which we couldn't reach. Can't BA do anything about keeping the storage space free on top of the allocated seats?"
Pros: "We loved making it home safe and sound."
Cons: "Food prices could come down just a tad. We didn't eat because of high prices."
Pros: "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Cons: "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"
Cons: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."
Pros: "On time"
Cons: "Delays an chaos"
Pros: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Cons: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Pros: "Nothing about the seating"
Cons: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."
Cons: "Crew wasn’t unfriendly , no food was provided"
Cons: "movie selection very poor"
Cons: "Online check in failed, and legroom was non-existent - the worst of any alliance-based carrier I have ever flown."
Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
Cons: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Pros: "I loved the Madrid airport!! Iberia out of Madrid is lovely."
Cons: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Pros: "We flew like we were on a business class service, excellent crew, nice offer of meals, comfortable seats and flawless journey. If you are given the chance to upgrade to Premium, do it."
Cons: "Short selection of subtitles for videos. Catalogue not bad but could be improved"
Pros: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Cons: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."
Pros: "Absolutely on time!"
Cons: "The boarding was slow"
Cons: "My flight was cancelled and I had to wait in the Madrid airport for seven hours before getting a new flight and retrieving my luggage (five for the new booking, 2 for luggage). It's understandable that flights get cancelled due to weather, but the handling of re-accomodations should be much faster. Iberia did not have enough people to handle it and made no effort to bring in more help. Instead, workers were continually leaving. By the end, there were only two people helping the line of dozens of stranded travelers. I was very disappointed."
Pros: "Read my experience in the disliked comment.. and you will understand why there's nothing to like about this trip"
Cons: "I know this is a budget airline, but the customer service was beyond terrible. Originally when I booked this flight, expected departing time was at 14:30 and I booked an earlier flight in accordance with Iberia. We had a connecting flight from Lisbon to Barcelona with Vueling (coshare of Iberia) which was expected to arrive at 12:00. However, it was an hour late. In addition, Vueling insisted we volunteer to check in our carry on bags due to lack of overhead compartment space. Yet when we got on the flight, there was evidently enough space. Thus, while waiting for our baggage, our flight to Oakland was already on last call. We explained our situation to Iberia and their customer service would not help us. They refused to cover the cost of our flight and stated we needed to purchase another flight out of pocket, which was quoted to be $1100+/person! Save your time and money and book with another airline."
Pros: "Vivo en Madrid. Estuve de vacaciones en Venecia."
Pros: "Easygoing friendly staff"
Pros: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."
Pros: "Good and beverage selection was great"
Cons: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."
Pros: "Iberia has started upgrading their planes and this one was quite comfortable for a long flight with good legroom and comfortable seats."
Cons: "We boarded 20 minutes late with no explanation, then took off another 30 minutes late with no explanation or communication at all. The flight attendants were not friendly or helpful. The food was mediocre. Our entertainment system was not working at all for half the flight, they reset it about four times to get it working. Once it was working, my husband's screen was not responding at all. Flight was smooth and pilots made up some time in the air which was appreciated."
Pros: "Again, the crew was very friendly."
Cons: "This time, we didn't start boarding until *after* the scheduled departure time."
Pros: "Lie-flat seats were very comfortable. Flight was quite smooth. Left late but arrived on schedule. Wine was very good."
Cons: "Food was disappointing. IFE was so-so. Baggage handling was very slow on arrival."
Cons: "1 hour delay upon arrival die to no available gates"
Pros: "Seat location"
Cons: "Staff was slow. Dirty food tray left at seat for over an hour. Food was terrible"
Pros: "Fast check in"
Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Pros: "I felt rushed when eating. There was not enough time to eat when they were coming to offer more bread and coffee. They were in a hurry to pick up. Food was short"
Pros: "On-time with excellent service. Clean."
Cons: "No issues."
Cons: "Mala atencion al publico, de parte del personal en el aeropuerto en madrid, pésima educación para solucionar problemas."
Cons: "No food and no water"
Cons: "Cabin crew very unhelpful and unfriendly. Food terrible. Entertainment very lackluster and obscure."
Cons: "Left late, rude crew, very uncomfortable experience"
Pros: "The food was decent, and we arrived in Boston in time."
Cons: "The 8 hour flight had no entertainment. There were screens but the movie system was not working. Furthermore, there was never an announcement over the intercom about it nor did the airline apologize in any sort of way. I had to ask the staff what was going on. But the airline/staff just swept it under the rug. I will avoid Iberia flights from now on."
Pros: "Crew was nice"
Cons: "Checking was a mess : Could only check in for the first flight, checkin for the second time was available 24h before the second flight, and when I finally was able to check in, it failed. so I had to check in at the desk in Paris. I also was not sure if I had to checkin at the AA desk or Iberia desk : ended up being AA, but you all should be clear about this and say it on your confirmation email for multi company flights. My ticket said Iberia but the flight was handled by AA. Food was awful and no personal screen in the plane, but that's not your fault."
Pros: "No delayed flights"
Cons: "Terrible American Airlines customer service. Avoid AA including "alliances" with other airlines."
Pros: "Enternainment selections were ok."
Cons: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."
Pros: "Boarding was easy and efficient. Seats were comfortable and the food was excellent."
Cons: "No instructions for connecting flight after landing in Lisbon. We were in a passport line for two hours and almost missed the flight. When we finally got to the gate, three staff members expedited our boarding, as we were a party of three"
Pros: "Paid for main cabin extra and due to weather delays c"
Pros: "Everything with the exception of not having timely arrival status updates"
Cons: "The arrival time was over and hour later. The captain did not update the passengers not even once why we were flying in circles over Chicago before landing"
Pros: "My bag did not make it to Madrid. It is still in Pariscand they don't know if it will be delivered tonight Sunday at 10 pm or tomorrow Minday! I have no clothes, no toiletries and am extremely frustrated."
Pros: "Opérate de By América airlines who changed the trip I had booked completely. Iberia allows two back, since American Airlines was ha delving the flight, they did not respect I arias policies and charged me for the second bag. the new fly was many hours later than what I was expecting. I had pay for preferable seats and in new fly the assigned me whatever was available and when I asked for original seat they told me I had to pay again."
Pros: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Cons: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."
Pros: "On time"
Cons: "Staff rude. Had to pay for everything, including drinks"
Pros: "Had two seats so comfortable. Food typical Iberia fare. Pleasant staff. Arrived early."
Cons: "No complaints"
Pros: "Flight attendants were polite and we made great time"
Cons: "Shared TV screens, minimal leg room in emergency exit. No wifi, old plane."
Cons: "Still waiting for our two bikes that we paid an extra $150 to bring them with us."
Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Cons: "flight delayed by more than 1 hour"
Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Pros: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Cons: "I liked everything"
Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Cons: "The plane seemed very old, toilet in poor condition."
Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"
Pros: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Cons: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Pros: "Crew, polite and friendly"
Cons: "delay of more than 6 hours and incorrect information"
Pros: "Every thing."
Pros: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Cons: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Pros: "On time ,clean aircraft..."
Cons: "Crew was very serious...a smile can make a difference....."
Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."
Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Pros: "Arrived early to destination"
Cons: "Lack of entertainment also limited drinks"
Pros: "The flight was punctual"
Cons: "I got charged twice for luggage and couldn't get a refund"
Cons: "Rude crew, not organised work , not enough space for legs"
Cons: "I had to make my own way home from Manchester.. plane diverted due weather."
Pros: "The food they offer to purchase. Easy check in at the airport."
Cons: "Better seat pitch. I'm not a tall man, but the space is very small."
Pros: "Leg room and reclining"
Pros: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Cons: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"
Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Cons: "Space to sit, especially when seated in the middle"
Pros: "Can't say that I liked anything at all."
Cons: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"
Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"
Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Pros: "Good price, comfortable seats, nuce food and candies"
Cons: "No online check-in. 1 hour waiting for nothing."
Pros: "First time flying with them. Strongly recommended!"
Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Pros: "The service was OK, we flew on time and the flight itself was pleasant."
Cons: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"
Pros: "The crew is very good"
Pros: "All was very efficient, food and drink a nice surprise"
Pros: "Check in was crowded but it went very fast; Boarding was done on time; Flight was smooth; Despite the fact that the plane was rather old, it was clean and good smelling, toilets spotless to my surprise."
Cons: "Minor delay at arrival; If you do not arrive at airport for check in with 90 minutes before flight, you have a good chance to miss it... airport is crowded in the morning, even on Sunday."
Cons: "glass of water should be included"
Pros: "N mne bnh"
Cons: "Nb nu mb nb . MMSBM BM n BM"
Pros: "More legroom than other low cost airline. Friendly crew."
Cons: "The flight was late for no apparent good reason. The boarding was slow and that introduced delay."
Pros: "Overall in this trip from DUB to Romania (CLJ) was the direct connection bringing us close to where we planned our holiday."
Cons: "..with regards to the airline and usage of the word low-cost that is far away from being low-cost. No food served on-board, long waiting times in the bus from terminal to airplane. Would not go with them again. Big disappointment again, but guess that's how it goes in Romania."
Pros: "The agent at check-in was kind."
Cons: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."
Pros: "Arriving safely"
Cons: "No explanation or compensation for the lengthy delay in departing"
Pros: "Nothing, really"
Cons: "Baggage fee €50 payable in cash only. Boarding was a stockyard experience. Gates are remote and obscure. €2.5 for diet Pepsi on board??!!"
Pros: "The crew"
Cons: "Poor on board shopping options"
Pros: "Crew was nice and friendly"
Cons: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."
Cons: "boarding was slow"
Pros: "The food was great"
Cons: "I have not gotten my baggage for my flight I have been here 3 days after I landed"
Cons: "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "The crew are so helpful and friendly"
Cons: "Our flight was ridiculously delayed due to fog no fault of the airline but the communication was terrible"
Cons: "Seats are like deck chairs with no leg room"
Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."
Pros: "Staff and smooth fligfht"
Cons: "Really long delay with hardly any information of when takeoff will be"
Pros: "we reached our destination alive"
Cons: "We sat on the aircraft on the tarmac for two hours, no explanation. Food and drink were served 20 mins before landing, some people didn’t get a chance to have a drink. Staff were disorganised confused and rude. My debit card was handed to another passenger because the steward had no idea what he was doing. Beyond awful!"
Pros: "Seats were clean"
Cons: "Delayed flight which lead to then sitting in the plane on the runway awaiting a time to take off. Flight attendant didn’t serve the back half of then plane with drinks. Luggage Carousel kept changing."
Cons: "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."
Pros: "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Cons: "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."
Pros: "Safe flight, good leg room"
Cons: "Delayed departure, delayed boarding"
Pros: "Good aircraft and seats."
Cons: "Bad check-in by Vueling staff. They kept changing the time to check-in. At first the sign said "All Destinations" with no restriction on check-in. Nest, while we were in the line, they changed the sign to say you could only check-in 2 hours before the flight and then, when we got to the front of the line, they said it was 2 1/2 hours. Very rude in response to our questions."
Pros: "Crew was nice and welcoming"
Cons: "Plane took off an hr later, not many vegetarian or vegan meals to choose from, my legs didn’t fit in my seating area..."
Cons: "Referral to Vuelungs site by BA for check in. Slow and difficult process to retrieve boarding pass."
Cons: "It got deleyed i missed a bus because of that. It goy delayed because of a error with some luggage from other flight thatbwas sent to that flight."
Cons: "Very little legroom"
Cons: "Flight was delayed 4 hours was unable to catch my connecting flight in London to Barcelona. Had to buy another flight ticket in London, wait another day, pay for a night a hotel to get to my destination in Barcelona. I was supposed to arrive in Barcelona on Saturday April 1st and did not get there until 2 the following day. Will not use this service again."
Pros: "It was comfortable, clean and efficient."
Cons: "The crew didn’t know f they had any vegan food."
Pros: "Furious, Vueling is always late!!!"
Cons: "Always late,, they don't care!!"
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "Excellent check in . Before time arrival."
Pros: "Comfort and friendliness of crew"
Cons: "Everyone told to board at the same time but they no one being boarded for over 30 mins. So left just standing in a long line for ages. Why tell us to board before you’re ready to board anyone? And why all at the same time and not groups of rows?"
Pros: "Made it to a new country safe and sound. Was nervous at first but relaxed once everything started going."
Pros: "Quick flight"
Cons: "Everything else! Where am I supposed to put my legs?"
Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."
Pros: "The low price and civilised flight times. Had no hold baggage."
Cons: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."
Pros: "Left on time !"
Cons: "Could not buy a beer as they “ran out” of alcohol! Cramped seats and could not position myself comfortably as just no leg room."
Cons: "Everything was Ok, staff, ladies are elegant and pleasant. Planes are on time. Could not be better"
Cons: "Flight delayed but not announced. Gate changed but not announced. Slow and painful boarding process."
Cons: "It was so uncomfortably cramped on the back row that my knees were numb by the end of the flight. I am tall but not ridiculously so. I think there should be minimum standards for legroom that exceed what was available on this flight."
Cons: "No leg room. I am not a big guy,but my knees were pinned against the seat in front of me."
Pros: "staff, aircraft, service."
Pros: "Flight not shown delayed at airport. Eventually left an hour late. No information or apology at boarding gate. Staff went and hid so the desk was empty. No apology or explanation on board either. Flight got us from A to Be but with zero grace or service. As a first experience this was bad."
Cons: "Zero service"
Cons: "2h delay for an already late flight. landed at 2am."
Cons: "Was not what I expected when booking with British Airways. This low budget airline did not continue the level of service expected when I booked the trip. It was like riding a bus in the sky. #NoComplimentaryAnything"
Cons: "Very very small amount of legroom Flight was delayed c.90 minutes, there wasn't a lot of information and eventually were told they had to use a different plane, which may have explained it's quite poor old condition."
Pros: "Delete and seating and a plane for two hours,when the flight was two hours,not tell the people was rwrong;sooner. Landing was scary,really poor. Bad experience,not recommended."
Cons: "Small. Narrow seats. Late flight"
Cons: "Our flight was delayed over 3 hs, they kept changing the departure date with no explanation over and over again. about3 0 ppl couldnt even get on that plane. a complete disaster."
Cons: "Everything from the waiting time to boarding"
Cons: "Paid $180 one way trip on a cheap airline. I expected to fly with British Airways. That is what was sold to me. Like the airline pulled a fast one on me. I do not like this at all and extremely upset."
Pros: "Once we got on after an hour delay we had friendly crew and had a row to ourselves in the 2nd row. Comfortable seats and didnt pay luggage fees as many others have. We took on our backpacks that were larger and enjoyed our trip."
Cons: "Our flight was an hour late as seems to be usual for Vueling and some discount airlines. Also had to pay for any refreshments of water, coffee or snack. Seems to be normal for some discount airlines."
Pros: "Quick boarding"
Cons: "Had to change seats"
Cons: "This flight is always late. Sucks."
Pros: "I never write negative reviews simply because I believe if you dont have anything good to say then say nothing. However the experience we had flying with Vueling had caused us so much unnecessary stress & made me (very patient by nature) so extremely nervous that I got a stomach pain & gastritis excaverbation. Thus out of curtesy for other future flyers I cannot be silent about this. I literally have nothing positive to say about my experience except that we did actually land safely."
Cons: "To be specific Vueling's check-in associate Lafth (he wouldn't provide his last name even when we requested it for the purposes of this review) was the most unhelpful, rude & unprofessional public service worker! He was doing his job with the attitude as if he was doing us a favor, meanwhile making unappropriate comments related to the country of our destination & the United States. He assigned a seat to my boyfriend and informed me that I wont have a seat due to overbooking. We explained to him that we absolutely mus be on the plane due to the importance of an evening we had ahead. He seemed to enjoy the difficulty of our situation & had zero compassion & showed no attempt to help or to see what he can possibly do. The grim on his face suggested "screw you, guys!" And sarcastically added "good luck to you"! Seriously!? I was furious & so upset & also nervous because not making it to the point of our destination would be extremely unfortunate. My boyfriend suggested to assign a seat to me & to check in two luggages under my name & he would figure out an alternative scenario for his way to get to our destination in case they wouldn't find a seat for him at the gate. At the gate we met with two other associates who seemed to have zero training in what their job is. They had no understanding, no outside of the box thinking, no creativity & no any hint of compassion! Striking! Only because a guy from Iberia airlines came to help these two incompetent associates we started to feel that someone with the brain & knowledge is finally involved. Finally, we were given a second seat "miracoulasly" somehow it was available.. hmmm... and guess what!? Not just one! As we got on a plane I saw at least 4 seats (in my vicinity) unoccupied! The bottom line Lafth (the check in guy) knew it! But his miserable attitude had caused us all unnecessary stress, my nerves & caused his company this review. My suggestion- choose other airline!"
Pros: "Modern aircraft. Very clean. Polite staff. Some more willing than others to be friendly and helpful. Staff left you be rather than bombarding you with sales of various items like with some other low cost airlines"
Cons: "Boarding was very late for no apparent reason. Left us almost an hour delayed once boarded. Some of the staff were unfriendly while others were lovely. Not much space at all between the seats both forwards and back. In flight service was poor. As I booked through BA I expected a BA style of flight; in flight meal and drinks."
Pros: "Cheap flight"
Cons: "Service was awful - like early days Ryanair with surly stewardesses only serving food and drink to half the aircraft because there was "no time" for more on a 2 1/2 hour flight."
Airlines flying to Siena have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Siena
Masks required on board, masks provided on flights to Siena
Social distancing seating
Middle seats unavailable to book on flights to Siena
Testing for antibodies, testing for symptoms for flights to Siena
Waiving of change fees. Search flexible flights to Siena