Daily cleaning, installation of cabin HEPA filters on flights to Sorrento
British Airways, easyJet and Ryanair have waived their change and cancellation fees on flights to Sorrento. Confirm policies on booking site.
You cannot fly directly to Sorrento. KAYAK recommends you fly to Naples (NAP) (18.44 mi from Sorrento). From there you can hire a car or take a taxi.
The closest airport is Naples (NAP) (18.44 mi). KAYAK recommends you fly to Naples.
|Flights from Edinburgh||3h 15m|
|Flights from London||2h 44m|
|Flights from Manchester||2h 58m|
|Flights from Bristol||2h 51m|
The cheapest airline ticket to Sorrento from United Kingdom in the last 72 hours was £10 one-way, and £19 round-trip on the route Manchester to Sorrento. The most popular route is London to Sorrento, and the cheapest ticket found on this route in the last 72 hours was £23 round-trip.
Naples Airport is 18 miles from the centre of Sorrento. View on map.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Sorrento. Exemptions may be applied to Italian Citizens, Permanent residents, Proven work, Urgent health reasons, Transiting home, Foreign diplomats, and Italian citizens or nationals of EU and Schengen Member States, Andorra, Monaco, San Marino, or the Vatican City State and their close family members.Travelers from exempted countries and have a travel history in Bangladesh, Brazil, India and Sri Lanka in the past 14 days before travel are allowed to enter Italy.
Read more about travel restrictions for Sorrento
Visitors from United Kingdom will need to quarantine for 5 days upon entering Sorrento.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken before departing to Sorrento.
Current regulations for vaccinated travelers to Sorrento: most visitors from United Kingdom may enter Sorrento but may still need to provide proof of negative COVID test.
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Masks: Required in enclosed environments.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Good flight. Easy check in"
Cons: "Unexpected fees charged for luggage"
Pros: "Quickness of flight."
Cons: "Came round collecting cups etc within minutes of being served. No sky shop. And I was sitting in 3rd row (by choice) but didn't know I would have a curtain inches from my face for most of the journey."
Pros: "Speedy boarding process, very polite staff, good food."
Cons: "Very small serving of drinks, not a lot of entertainment on offer."
Pros: "Everything it was painless"
Pros: "Price was goo £200 cheaper than the BA price"
Cons: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"
Pros: "Check in staff and Crew are brilliant. Always pleasant, friendly and helpful. Some aircraft are a little ‘tired’ and a few things don’t quite work as they should. For example my wife’s headphone socket was broken, and therefore no in flight entertainment. But we managed. It was reported to the crew and they immediately set about recording it for attention at next maintenance and changed our seats, so no complaints there. A few of the entertainment screens are scratched, and the controls faulty. But still usable with a little perseverance."
Cons: "Seat row spacing too close. There is little point of a reclining seat because using it greatly inconveniences the passenger behind."
Pros: "All good"
Pros: "Much quieter than Heathrow so a more relaxed environment to travel. Flight left slightly late but made up time and landed ahead of schedule."
Cons: "Having to pay for a cup of tea. No issue with BA charging for alcolhol in a 1 hour flight but still think drinks like tea/coffee should be provided free."
Pros: "fast efficient, lovely crew,"
Cons: "shame B.A. is turning into a budget airline, despite the high standards of service trying to be maintained by the excellent crews."
Cons: "Many cancellations and airline lost my luggage"
Cons: "Left late. Everything was unorganized."
Pros: "Deserts were really good"
Cons: "Would be great to have Healthier snacks inbetween the meals"
Pros: "see above"
Cons: "see above"
Cons: "All snacks and drinks were for purchase. Not even free water!"
Pros: "The was good and air hostess was kind and gentle. ."
Cons: "No hay entretenimiento"
Cons: "A two hour flight and they ran out of time to serve drinks. Maybe if BA reversed their ridiculous decision to charge for drinks, it wouldn't take them so long."
Pros: "Crew friendly"
Cons: "Food bland and limited choice Do not like the new bottle service in Club Service slow Seats very uncomfortable and less seat pitch than on other airlines"
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Actual room in coach"
Cons: "Corination chicken"
Cons: "Everything important was missing. Poor poor."
Pros: "Easy as pie!"
Cons: "Check-in... Long long lines to check in was terrible."
Cons: "Booked 6 exit row seats only to have half of us moved. Somehow Cyprus is short haul? So no free soft drinks or food! The crew ran out of much of the menu."
Pros: "Crew treated you well, boarding was organised and as a silver club card holder I was rewarded with priority boarding (less queues, less hassle)."
Cons: "Old style entertainment console, small screens, no usb or plug point for charging."
Pros: "Very professional"
Pros: "BA was great especially in JFK"
Cons: "Booked through Kayak and my mums ticket was voided so couldn't board had to buy her a new ticket"
Cons: "Boarding was delayed both departing and arriving for this trip. Poor communication from British Airways."
Cons: "Not really friendly. Nothing to drink. My chair was broken so I couldn't really lean back."
Cons: "they lost my luggage"
Pros: "Nothing they cancelled flights"
Cons: "They counselled flights"
Pros: "Disability assist was good."
Cons: "Unable to use your cash on board. Having to use a card to buy something, like a drink, for £1.80"
Pros: "smiles and kindness efficiency"
Cons: "Charge for water"
Pros: "Lots of info, arrived 10mins early"
Pros: "Friendly, efficient and caring. A comfortable experience at a very low price."
Pros: "Great customer service"
Cons: "One of BA system was down which did delay us"
Pros: "On-time departure, friendly staff"
Pros: "The planes the people were very nice. Everything went smoothly"
Cons: "Horrible connections We were on the southern coast of Spain wanting to go to Southern coast city of Nice France. We had to fly to LONDON then to Nice. It included a 9.5 hour layover on London."
Pros: "Lounge. BA is currently using First Lounge at Gatwick during the renovation of the BA lounge."
Cons: "Crew behaving like prison guards. Not helpful and friendly, a disgrace. Food catering a joke (peanuts and crips)"
Cons: "Just getting around in Gatwick airport was really difficult. Lack of signage and people to ask. Very confusing."
Cons: "Missing luggage"
Pros: "Left close to on time."
Cons: "Luggage wait in Tampa was much longer than usual."
Cons: "Still at Gatwick. 24 hours later"
Cons: "Delay. Not entertainment TV. NO MOVIES. no programs. Poor food. I flew business"
Pros: "Never travelled in wtp before (normally club) and was very pleasantly suprised"
Cons: "The crew had some friends on board and spent a lot of time speaking with them. It shouldn't have been so obvious to other passengers..."
Pros: "Aircraft clean, average service, crew kept us informed, nice to have a drink included"
Cons: "Rubbish low cost concept, pay exorbitant prices for everything - seating, baggage on top of an already expensive fare. Stay well clear of a hand baggage only fare!"
Cons: "The boarding had no respect for priority boarding. Dreadful experience. However the worse element of this flight was the poor way the crew (pilot especially) handled a so called security incident. The pilot named and shamed a passenger - whom he forced to walk to the front of the plane after an hour sitting waiting to depart. The pilot treated this man terribly. He stated repeatedly that the security concern was due to this specific passenger - who, as it turns out was completely innocent - and to close the matter the pilot announced it was a simple case of mistaken identity! I have never been more shocked or concerned by the growing incidents of islamaphonia such as this... Yes the passenger who was picked on by the pilot was a Muslim... But there was NO EXCUSE for the way the crew of this plane behaved."
Pros: "in flight service was good. The crew were friendly and very polite. Attentive very very nice☺"
Cons: "The waiting was long b4 boarding to get through the gates on my return flyight"
Cons: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Cons: "flight delayed by more than 1 hour"
Cons: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Pros: "Clean enough"
Cons: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pros: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Cons: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pros: "Flight Attendants very good"
Cons: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Pros: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Cons: "The plane seemed very old, toilet in poor condition."
Cons: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Cons: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Pros: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Cons: "Serive to pay extra luggage very very slow"
Pros: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Cons: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Cons: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Pros: "company gave out free drinks and snacks"
Cons: "They change the fly departing time with 12 hours before I was flying"
Pros: "Every thing."
Pros: "The flight went well."
Cons: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Cons: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Pros: "Flight on time . Attentive crew . Good price ."
Cons: "Lack of leg room ."
Cons: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Cons: "Rude crew, not organised work , not enough space for legs"
Cons: "I had to make my own way home from Manchester.. plane diverted due weather."
Pros: "The food they offer to purchase. Easy check in at the airport."
Cons: "Better seat pitch. I'm not a tall man, but the space is very small."
Pros: "Leg room and reclining"
Pros: "On time , crew good... no complaints"
Pros: "free breakfast great staff"
Pros: "Free drinks, cheap flight and fairly comfortable!"
Cons: "No allocated seat."
Pros: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Pros: "Everything was awesome!!! I am going to buy only from you my next flights."
Cons: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."
Pros: "I recomand to Everyone to use the airlines!!Very good quality"
Cons: "Nothing , was everything perfect!The stewardesses very nice"
Pros: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Pros: "comfy seats and a breakfast thrown in !"
Cons: "not much"
Pros: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Cons: "Seats rather narrow"
Pros: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Cons: "No online check-in. 1 hour waiting for nothing."
Pros: "Staff on board was friendly"
Cons: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Pros: "The service was OK, we flew on time and the flight itself was pleasant."
Cons: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Pros: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Cons: "Not applicable"
Pros: "The crew is very good"
Pros: "All was very efficient, food and drink a nice surprise"
Pros: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Cons: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."
Pros: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Cons: "no special dislikes"
Cons: "glass of water should be included"
Pros: "N mne bnh"
Cons: "Nb nu mb nb . MMSBM BM n BM"
Pros: "More legroom than other low cost airline. Friendly crew."
Cons: "The flight was late for no apparent good reason. The boarding was slow and that introduced delay."
Pros: "The agent at check-in was kind."
Cons: "I was put in Emergency exit row but was the last to board. There was no place overhead for my only bag which could not be kept at my feet. And of course, take-off delayed over an hour."
Pros: "Arriving safely"
Cons: "No explanation or compensation for the lengthy delay in departing"
Pros: "The crew"
Cons: "Old and uncomfortable seats."
Cons: "Flighr cancel because of the stricke, and easy jet didn't tell us before with the mail. I am really upset and its The last time i take easy jet"
Pros: "The female flight attendant was probably the best thing about this flight. She was reasonably friendly and understanding of my partner's condition."
Cons: "Coming back from my work Christmas night, my boyfriend who has Crohn's disease and is not a good flyer, asked to be put in a spare seat located nearer the front on the aisle so that he could make a quick run for the toilets as he was having a flair up. The female flight attendant said this would be fine, but then an incredibly rude and abrupt male attendant warned us that we would have to move back or risk arrest and pay a fine!!!?! I wouldn't have been so offended if my partner wasn't so ill, and the attendant hadn't been so accusatory. We were marched back down the aisle, and made to feel like criminals. You pay for what you get. Flight down to London with BA was lovely in comparison - lovely staff, complementary drink and snacks, and overall a pleasant flight."
Cons: "Rushed us through to start boarding and then the crew were not onboard and had to wait a long time for them to arrive and get the plan ready"
Pros: "Flight was on time Plane clean"
Cons: "People in front of me were taking on hand luggage plus handbag and shopping bags. If the rule is hand luggage only then if is not fair if when so,e are pulled to one side and asked to pack their handbags."
Cons: "Disabled seating was allocated in row 10 which is a long way for someone with walking difficulties. Fixed seat arm on aisle side made access more difficult"
Pros: "Pre check in Plane was clean and comfortable Always delayed a little, is was twenty mins delay so quite good."
Cons: "The long walk to the departure fate. Having your photo taken for Belfast flights. Sitting on runway after we landed while a plane moved. Belfast is not that busy that this should happen."
Pros: "It arrived sooner than I expected"
Cons: "We departed later than expected"
Pros: "All was normal"
Pros: "Plain itself and crew were OK."
Cons: "It's not sufficient that row 10 will receive service after 1 hour and 30 minutes from take-off. After that you get your warmed sandwich when your coffee is already cold."
Pros: "Crew were friendly"
Cons: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."
Cons: "Delayed to and from London..."
Cons: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"
Pros: "clean, efficient"
Pros: "It was a short and cheap flight."
Pros: "Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier"
Cons: "Seat a bit cramped and it was a bit hot on-flight"
Pros: "Staff were friendly."
Cons: "My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport."
Pros: "On time and nice staff"
Cons: "No vegan options on menu other than crisps......."
Pros: "Friendly competent staff."
Cons: "Lack of space between the seats."
Pros: "Quick flight."
Cons: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"
Cons: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Pros: "Speed of getting to the destination"
Cons: "2 hours delay"
Pros: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Cons: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Pros: "Crew, staff,"
Cons: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."
Pros: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Cons: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"
Pros: "Staff on the plane, views of Switzerland."
Cons: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"
Cons: "Too tightly packed. The legroom is disappearing."
Cons: "I found my luggage broken!!!!"
Cons: "Delayed nearly two hours."
Cons: "They didn't inform me to put stomp at customs desk"
Pros: "I like the ease of this airline"
Pros: "On time no problems at all"
Cons: "Took way to long to be served a drink and then had to rush my drink before landing"
Pros: "Smooth take-off and landing, no major issues on the flight to report."
Cons: "We were taken by coach to a plane bound for Paris and were than told to disembark, to be taken to the correct plane for Palma! In the process a mother and her son that were left on the wrong plane had to be collected, before we could take off, which delayed the flight by 45 minutes."
Cons: "What I do not like is that EasyJet always run late at least to Paris Charles De Gaulle You borrow steal and use other planes to plug holes created by poor planning or at least that is how it appears. Guessing that explains the recent press."
Pros: "The hot tea"
Cons: "The noisy children they were not controlled by there perants"
Pros: "It got me to Naples."
Cons: "The flight was late taking off by an hour, we received messages that it was going to be late, but by only ten minutes. Even at the desk, a long line formed at the original boarding gate, before we were told that the gates were chaning to one at the other end of the building. Then made to queue at the gate for half an hour, then sat in the plane for an hour. Plus on top of that it was from Stansted which is the worst aiport."
Pros: "Nice and helpful crews"
Pros: "left and landed on time"
Cons: "Every thing"
Cons: "You broke my suitcase.and no one helped me in the airport. Please Contect me +972523188998"
Pros: "All of it"
Pros: "Service from everyone was great"
Pros: "Was it a new plane? Seemed to be quite roomy for an Easyjet flight. Very quick security at Luton!"
Cons: "Boarding seemed really staggered instead of free flowing.like other flights, that is, a few people for on, it looked like it.was going to be a quiet flight, then a few more people for on, then heaps of people got on really late, so then there were problems with overhead space and people couldn't get past one another in the aisle... It was a bit of a shambles. Very slow passport control in Stockholm."
Pros: "Left on time, landed early. Quick boarding, quick disembarking."
Cons: "Most passengers had carry on put in the hold but there ended up being lots of room in the overhead lockers."
Cons: "We were in the 11th row but they asked us to board from the back so we were stuck trying to get past everyone who was trying to get to the back of the plane...doesn't make sense and creates bad traffic"
Cons: "Luton airport is undergoing renovation at the moment. It resembles more of a crowded bus station that an international airport. Very little seating and amenities. Worse still flight was delayed by an hour, another hour spent in this awful airport. We were called to gate 30 minutes before boarding and again very small waiting area with about 10 seats. Very uncomfortable journey"
Pros: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."
Pros: "Cheap Quick Easy"
Cons: "Luton Airport needs an upgrade (already underway) Flight was late leaving Luton No food or entertainment provided as such so rated as a neutral 3 stars"
Cons: "The gate was całosezonowe way before so ive missed my flight"
Pros: "Petra is beautiful"
Pros: "The staff was very plesent"
Cons: "There was no water"
Cons: "Rubbish food options"
Pros: "The customer service of the cabin crew and nothing else!"
Cons: "They charged me £45 for my hand bag which was smaller than the standard handbags in other airlines, I had bought priority check-in service but still they didn't allow me to check in before anyone else, as I had to go to a separate queue to pay for my smaller than normal sized hand baggage ( in all other budget airlines its more than acceptable and was slightly bigger than Wizz Air allowance), the WizzAir hand baggage size allowance is way way too small and its a trap to make money off unsuspected passengers like myself. They were rude at the boarding gate and non-apologetic. Did not sympathize with me, although they were nice to other white passengers, I felt I was treated differently because of my race, specially after the Paris attack all brown skinned men were viewed as a potential threat I suppose and did not have a good experience in the flight as all passengers were looking at me funny! Point to be noted: On my way to Budapest from London I was carrying the same hand bag and I was not asked to pay extra!! Inconsistent service!"
Pros: "The wizz cabin crew was great as usual !"
Cons: "The plane was delayed for one hour. The gate was announced only 5 mins before boarding. Not enough to do during this time in the small airport. The meal selection on board was non-existent"
Pros: "Very pleasant crew. Nice modern plane (but spoilt by too many seats -see below). (Paid for) sandwich was very nice."
Cons: "Too many rows of seats fitted. The seat pitch was such that anyone over 5'11' would be in real trouble. Luckily the flight was far from full so I could put my legs sideways into the empty seat space next to me."
Pros: "Plane on time, new plane, nice crew."
Cons: "Ability to move seats."
Pros: "Flight duration"
Cons: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Cons: "Uncomfortable seats"
Cons: "Gate announcement was only a few minutes before cut off!!"
Cons: "Larger leg room"
Cons: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Pros: "Absolutely nothing"
Cons: "All was fine"
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Cons: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pros: "crew and boarding was nice"
Cons: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Cons: "Flight was late abolutnie 1 hour"
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Cons: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Cons: "Seats are terrible."
Pros: "On time departure"
Cons: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Pros: "The air hosts and hostesses were very polite and courteous."
Cons: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Cons: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Cons: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Cons: "You have to inform the customers, that company needs you to have a visa"
Pros: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Cons: "Everything was good"
Cons: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Cons: "Extra charges. £35 to check bags in"
Pros: "Everything was on time, no delays. Polite crue. Easy boarding."
Cons: "The seats are not comfortable at all"
Cons: "Very long queues at boating in Charleroi airport"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "The staff and flight were top knotch . Could not fault them ."
Cons: "Nothing to dislike ."
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Cons: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Cons: "So cheap."
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "It was very cheap"
Cons: "Arrived late"
Pros: "Plane was late and no reason given until we were sitting on the plane."
Pros: "Fast and efficient."
Cons: "Expensive poor coffee."
Cons: "Website hard to use"
Pros: "Flight was problem free. A few delays when boarding but hardly any time delay overall. Seats were comfortable. Flight attendants were friendly. Time from start to finish was unbelievably quick."
Cons: "Not applicable as everything was fine and problem free."
Pros: "Getting off"
Cons: "Most of it"
Cons: "The queue for bag drop was absolute CHAOS. On the ground this is the worst airline on the planet. Granted not so bad in the air, but no opportunity is lost to remind you how no frills Ryanair really is..."
Cons: "Ryanair is not completely transparent about the cost of luggage"
Pros: "Delayed Yeo hours and spent snbhour queuing on stairs unnecesssriky"
Pros: "Low cost, plane was comfortable, staff were helpful."
Cons: "The departure "lounge" was a bit manky, but other than that it was fine."
Pros: "Flight empty, crew good."
Pros: "Everything was okay."
Cons: "I requested for assistance, for my little brother ( 1st time in Uk) Now this days they don’t got one because of Covid 19"
Cons: "Everything good"
Pros: "Actually getting on board!"
Cons: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"
Cons: "All good"
Pros: "getting off"
Cons: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Cons: "Delayed an hour."
Cons: "Checking bags was a disorganized nightmare."
Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."
Cons: "It was delayed"
Pros: "The flight was fine"
Cons: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"
Pros: "Nice peeps"
Cons: "Obnoxious passenger on board"
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"
Pros: "All is great. Just tired after a long day...."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Cons: "As usual with ryan air it's all about the cash. Missed my flight because of lip balm and a baggage check and then when I asked for help. They basically did nothing. I will never fly with you again. Luckily managed to get a B.A flight for £95.00 the same day and Ryan air wanted £413.00"
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Pros: "All is well"
Cons: "More destination"
Cons: "All along the way Ryan air was a disaster. The only thing positive to say is that we arrived at our destination alive and reasonably on time.the lead up with the computer games they played with me and my money put them right down at the bottom regarding service and expectations ."
Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."
Cons: "Delayed, no info, bad service on board"
Pros: "It was very speedy and the crew were helpful, it was value for money."
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Cons: "Allocation of seats saw my wife in 5c and myself in 31d. 31e was vacant."
Pros: "Still have not left London"
Pros: "There is nothing to like about flying RyanAir"
Cons: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."
Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."
Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"
Pros: "legs space"
Cons: "Everyone, EVERYTHING, horrible customer service!!!"
Airlines flying to Sorrento have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Sorrento
Masks required on board, masks provided on flights to Sorrento
Social distancing seating
Middle seats unavailable to book on flights to Sorrento
Testing for antibodies, testing for symptoms for flights to Sorrento
Waiving of change fees. Search flexible flights to Sorrento