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The long delay was the worst part of the flight.

We travelled from London to Halifax. Customer service was excellent.fron the day we booked until arriving. The gate was only a short frombthe waiting area and walk Boarding was efficiently handled and plane took off on time. The service on the plane was very good. Fool an acceptable drandard Only downside was that the legroom was tight for anybody just over 6ft tall and am usually able to travel without difficulty. I will definitely fly with Air Canada again but next time pay for extr space.

The airplane has been replaced and late night layover have been extended from 3 to 7 and the only compensation was a $15 food voucher after most restaurants have been closed, not helping with children after a 18+ hour international flight

everything was fine. but paying for 1 piece of check-in luggage and denying passengers to board with carry-on luggage which by air line's standards does not fit is not acceptable. when one travels for a longer time one needs to have some essentials

No entertainment. Luckily I was the only person in that row. Small seating

The Air Canada experience wasn’t bad per se. It was the Toronto airport experience that was truly horrific. Terrible crowd, control, poor signage, and power, hungry security people who felt the need to tear open gifts in a hasty and careless fashion, causing damage to my items because they don’t know how to read a damn x-ray. On top of that the attitude was completely disrespectful and callous. I left feeling completely violated.

Four hour delay, no communication and multiple reasons for delay. Rude counter person even though I had a business class ticket. Bad experience all around.

I really didn't flight from Toronto to Sydney Because my flight was cancelled for the snow But you guys help me lot and put me in the flight from Toronto to Halifax I give you at 10/10 because was really good Just I had to drive 4 hours to be home

Very little leg room and the flight was fully booked. Had to leave my carry on luggage a fair way from my actual assigned seat.

I wanted to change the dates of my flight and was not able to do. Had to cancel it without getting any refund. Bad customer support and worst experience ever.