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Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.

The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late

no issues at all... Kudos to the food. This time was really really good

Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

I travel frequently. The flight was late again... KLM should really try and be on time

I missed my connecting flight due to long lines at security and immigration. Need improvements

Food quality is deteriorating each time, last year was very good. I avoid the plane food lately.

Been flying on various airlines, all over the world, for 50+ years. The food on Brussels Air was easily the worst I ever endured.

I felt the overall quality of the plane and food service was less than that of their partner airlines, United. An example was wine was served in paper cups in premium economy class. There was no real silverware, napkins or a welcome kit other than a pillow and blanket.

Boarding time was a bit slow causing the flight to not leave right at 5 pm,but other than that it was fine.

I like the frequent mails we get when there is an update. Please keep it up

I have traveled to probably over a hundred locations worldwide, but had only one mixup of airport in Shanghai. Until Iceland and Stockholm. Reykjavik has 2 airports, Stockholm 4 (!). Please indicate clearly when a departure flight is scheduled from an aiport other than the international aiport. That would greatly reduce stress. Thanks

in the front - higher class of business - sitting in the same seat (with one empty in the middle) is not acceptable any more. need the business class to be as we paid for.

More than one hour detail with no explanation and no compensation

my husband's monitor did not work. there was a visibly ill family in my husband's row.

Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off

The on board air steward really made the journey. He was very entertaining

I was disappointed there was a 40 minute delay to flight

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board

easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

The distance between seats was narrow. So my recommendation is to increase it

Very good, everything went straight forward, boarding, during the flight, landing and all on time Well done

flight delayed, no information given until late on, Ryanair app said "on time" until 5 minutes before expected departure time, crew rushed us to board, when it was already 3 hours late

I got denied boarding bevause they said they "ran out of seats on a plane"

Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale

We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.

What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.

bring iPad for entertainment. The flight was punctual as most of the time.

Very unpleasant staff, disgusting service, ignoring requests, refusal to help

Flights were on time. The crew was efficient and friendly.

The lack of leg room for a 6 foot person makes for an extremely uncomfortable flight over the pond. Short little puddle jumper from Paris to London and back no big deal, but nine hours in a tiny and unbelievably hard seat makes me not want to do that ever again. This is my third trip to Normandy. FYI.

It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.

In London, everyone was very helpful to make sure all passengers find the next aircraft, as everybody missed their connection due to the late departure in Miami. My mom‘s airplane left two hours after her arrival to London however, for my nephew they only had room on the next flight seven hours later. In the last minute they contacted him and was able to put him on the same flight as my mom./ which we were very thankful for Therefore, all his luggage was on the other aircraft and have not reached Budapest yet.

The design of business class is absolutely horrible. The flight attendants have to cross in front of passengers to pass the food. Passengers have to crawl over other passengers to get to the bathroom or to get to their bag. It’s shocking!! The flight attendants however were superb!

Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on

Seats did not recline. That is none of the seats on the plane are designed to recline. If you want food you need to purchase it. We flew round trip Warsaw to London- both flights were late.

The port to insert the headphones was loose and had to hold it the entire time

Every host and pilot were very professional. My next flight would be upgraded from economy to the next group.

During breakfast the fligh attendants missed one side of the plane for tea/coffee. I was on the other side and received tea. Unfortunately my husband and friends did not.

I asked for a window seat and when I got on the plane 24A did not have a window so was very not happy, but good and entertainment was good and the staff was very good, so the only complaint was the seating.