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Only one choice for meal seats had no leg room

Service, food was outstanding. They make every effort to make sure that your long flight is as comfortable as possible. The only reason I did not rate them excellent is the way they handled our cancelled flight. They were great about re-booking except for the hotel. A communication breakdown ensued regarding who was booking the hotel for our overnight stay: the city where the flight was cancelled or the city where we were going to lay over for the night. In the end, neither of them did, so we ended up doing it ourselves and were extremely lucky to get a room at all. Given that, I still would not hesitate to fly with them anytime.

Online check in of SAS is very poor. Even the kiosks at London had system problems. Either it would print boarding tickets or luggage tags. Many other customers had problems . SAS staff was good and helped.

No choice of food. Needed to pay more even for a can of coke!!!

great crew, professional, funny, and great service. good condition plane too! great experience

It was great, used to fly them a lot back 20 years ago but since did KLM as my flight route changed, but very happy with my experience and will come again!

The seats were really close together and hard to get comfortable. The food was okay. The cheese was amazing! I loved the cold towels they gave us.

I really enjoyed how clean and big the aircraft was, as well as how friendly the crew was.

The Recaro seats are stiff and have minimal padding. Quite uncomfortable for a 5.5 hour flight. The upfront seats and space are identical to the ones in the back. The upgrade was not worth it.

The seats have no legroom. I was bruised on my knees for having them pressed up against the seat in front of me. Then I got food poisoning from the special meal I ordered. Pretty horrible all around.