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Pros: Good customer service.

Cons: The waiting to board was long and our flight delayed so I almost missed my bus if had I would have waited 4 hours

Cons: If the seat and sitting area would have been cleaner and if you could recline your seat

Cons: Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ...

Pros: I like the aircraft

Cons: The change inside the plane.My seats was changed several times.

Cons: Better organization on the boarding process, i.e. separate lines for priority and normal.

Pros: The flight arrived ten minutes early at our destination.

Cons: Extremely small and uncomfortable seats even for a small person.

Pros: Flight left on time and arrived 15 mins ahead of schedule, staff was polite

Cons: Application instruction on baggage hande king and que to boarding.

Pros: I like the aircraft

Cons: The change inside the plane.My seats was changed several times.

Cons: The flight was delayed and we got into EDI very late.

Cons: More entertainment would've made the flight much better and less wait for getting on and off the plane

Pros: Nothing. This was the worst experience ever

Cons: This flight was booked with an unrealistic connection time. The second flight was missed and we had to buy another ticket to get to our destination.

Cons: I was there 10 minutes from my flight because of a lot problems from airline doesnt matter and they supposed to take a flight at 15:30 my flight was delay but we arrived at 15:40 and i was thinking i lost but suddenly i saw that it was missing 10 people more and i was running like hell on it and at the gate they didnt let us to take a bus ... The funny was that the plane departure at 16:20 that was freaking out and Im never gona take that airline ! I always chose Norwegian but i was thinkkng that they have change little bit ° , in Norwegian one time they wait for me 20 minutes 20 minutes ! Ryanair is the most Bad and i feel sad if i m writing for them as well !

Cons: Everything

Pros: Seat was comfortable & flight was good

Cons: The airport boarding process was a bit of a faff had to pass through 3 separate check points for passport before being allowed to board, the priority boarding thing is also not worth it..

Pros: Good landing and on time.

Cons: Took my carry on bag and put I with the checked in bags without prior notice.

Cons: Very bad service. Everything is bad

Pros: Left on time. Arrived on time. Comfortable flight.

Cons: Poor signing for non priority passengers.

Pros: absolutely nothing.

Cons: Checking to make sure people carried on only 1 bag that was of correct size, not letting people run up and down the aisles, providing free water, more space, crowd control. Overall, it was the worst flight of my life, and I will never fly Ryan Air again.

Cons: Everything

Pros: Flight on time

Cons: Airport, Crew, Bag Drop

Pros: The price, the crew

Cons: The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline.

Pros: 1hour 30 minutes late. No acknowledgment of this or the knock on impact

Cons: Compensation

Pros: Nothing

Cons: They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late.

Pros: Nothing

Cons: Communication, comfort, customer service, timeliness

Pros: Next just to check if a person say that they have paid luggage . Just to have a look. Not just jump to you have to paid. I would have paid for something I had already paid for. That’s all. Not only was it a waste of time for me and for them as well. As the air hostesses had such attitude.

Cons: I know the customer is not always right but it would not kill them to check if someone say something.

Pros: Good customer service.

Cons: The waiting to board was long and our flight delayed so I almost missed my bus if had I would have waited 4 hours

Pros: I like the aircraft

Cons: The change inside the plane.My seats was changed several times.

Pros: The crew was working doing their service well, quick service and I got help at the airport from a very helpful gentleman in custom service.

Cons: It was my fourth flight with Ryanair in one week and in all those flights it was super cold temperature in the cabin. I asked the flight attendants for a bit higher at every flight but they did not fix it. Crew said that the captain regulates it.. At each flight all passengers in the rows around me agreed that it was very cold and they said that its always cold and the crew never changes it anyway. They cannot expect anything getting warmer, it is always uncomfortable cold. The flights were horrible and uncomfortable because of just that detail. I have problem with my throat and breathing since then. It got irritated and soar. I am a regular flyer becuase of my job and tried Ryanair but it was the coldest trips ever.

Pros: The crew were nice

Cons: Check in was a complete disaster. I only needed to check my suitcase as we had our boarding passes already. It was anarchy and we nearly missed our flight despite being there hours early purely because the check in procedure was so chaotic. Then to top it off, my bag was lost and I was given a stranger’s baggage tag. I don’t know how they will be able to trace my bag with this. It is currently missing in action. Great start to a long awaited holiday!

Pros: The flight was on time, clean and the staff were friendly.

Cons: The seats dont have any form of head support and the seats dont recline at all... This makes for an uncomfortable nap!!

Pros: Left on time. Arrived on time. Comfortable flight.

Cons: Poor signing for non priority passengers.

Pros: The price

Cons: Confort

Cons: No service. In order to make up the low fare they force you to buy their services-food, lottary, seats- and because they pay less at the airports , they are last on the list for take off and landing.

Pros: I loved the fact that I arrived

Cons: Everything else. Deservedly the worst airline in Europe

Pros: Price

Cons: Better seats too tight

Pros: The crew was very nice but somewhat disinterested. Perhaps because their average age was 14?

Cons: The whole luggage thing is a nightmare! Ive never gotten SO many pre-flight messages! I kept paying MORE Euros, for an already overpriced flight.....and never was really sure what I was paying for??? And STILL had to smash one piece of luggage into the other??? I think ill do easy jet next time!

Cons: Everything

Pros: Cannot complain about the price and allocated seating

Cons: Not much food available as advertised Herded into the waiting area before the plane has landed, no seating available there

Pros: Nothing!!!

Cons: Loud men in lifeguard uniforms were allowed to blow whistles, yell, run around, and make everyone miserable by attendants. When I commented she said ,"oh well, that's the kind of flight it is,". junior high school lunchroom Nightmare!!

Pros: The plane was clean. The pilot was apologetic.

Cons: The ground staff were processing boarding passes before the plane had even landed causing a long queue in the corridor leading to the exit to the airfield. There was no information as to why the plane was late, but this caused us to miss the take off slot and delay the take off by over 2 hours.

Pros: Next just to check if a person say that they have paid luggage . Just to have a look. Not just jump to you have to paid. I would have paid for something I had already paid for. That’s all. Not only was it a waste of time for me and for them as well. As the air hostesses had such attitude.

Cons: I know the customer is not always right but it would not kill them to check if someone say something.

Cons: Long delay, lack of information.

Pros: The crew was very nice but somewhat disinterested. Perhaps because their average age was 14?

Cons: The whole luggage thing is a nightmare! Ive never gotten SO many pre-flight messages! I kept paying MORE Euros, for an already overpriced flight.....and never was really sure what I was paying for??? And STILL had to smash one piece of luggage into the other??? I think ill do easy jet next time!

Pros: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).

Cons: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!

Pros: Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)

Cons: To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats...

Pros: The price

Cons: The check in was not opened on time The bordibg was not possible on time

Cons: The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

Pros: It was affordable

Cons: Customer service

Pros: Nothing. This was the worst experience ever

Cons: This flight was booked with an unrealistic connection time. The second flight was missed and we had to buy another ticket to get to our destination.

Pros: N/A did not fly.

Cons: I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence.

Pros: Price

Cons: Better seats too tight

Pros: On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding

Cons: My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet.

Cons: 1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable .

Pros: The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time).

Cons: Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!

Pros: I did not had a seat

Cons: I did not had a seat

Pros: Crew were amazing. All brilliant. Captain was super super cool too.

Cons: Free snacks.

Cons: The landing was very rough. My mom and I felt sick.

Cons: Ice is not carried on flights by RyanAir

Pros: Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card.

Cons: If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines.

Pros: Good flight in a nice A380, I’m in the top floor on premium economy.

Cons: Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot.

Cons: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.

Cons: They run out of chicken and only had pasta dinner left. I don't like pasta .

Pros: Plane was in good condition.

Cons: Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping .

Cons: Wider seats,

Pros: We flew Business Class. The crew was professional and attentive. The food was definitely a nice cut above.

Cons: Nothing that I can offer. If I needed to make another trip anywhere ANZ flies, they would be my first choice every time.

Pros: crew

Cons: children entertainment

Pros: Crew was very nice and responsive.

Cons: The flight was so hot. No personal air controls. Economy was horribly small.

Pros: The Check in was nice and polite

Cons: 1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable .

Pros: All and all great value for the money

Cons: Application instruction on baggage hande king and que to boarding.

Pros: The price

Cons: The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why.

Pros: Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future

Pros: I loved the fact that I arrived

Cons: Everything else. Deservedly the worst airline in Europe

Pros: The plane was clean. The pilot was apologetic.

Cons: The ground staff were processing boarding passes before the plane had even landed causing a long queue in the corridor leading to the exit to the airfield. There was no information as to why the plane was late, but this caused us to miss the take off slot and delay the take off by over 2 hours.

Cons: An hour late to depart is never a good start.

Cons: Terrible service! Had to pay 50 pounds to check in bags, but didn’t get checked.

Cons: The flight was horribly delayed and vouchers were not passed out until after all the shops were closed.

Cons: 31/2 hours delay, worse place landing no air conditioning

Pros: Easy travel

Cons: Boarding personnel could be much more helpful