Chicago hotels in Near West Side

Cons: The toilet was poorly functioning. The TV remote "worked" but did not actually control my TV. Also many channels were just static. The final nail in the coffin was the mandatory valet, which costs $43/night. That was horrific.

Cons: Hotel itself just seemed kind of old & in need of some refurbishing. For the price, I was expecting something a little nicer. I was stranded in Chicago overnight due to weather and had nothing with me. All the front desk could give me was a couple packets of toothpaste to brush my teeth with my finger.

Cons: Having to pay to park in the lot of the hotel i was already paying to stay in.

Cons: I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.

Cons: Couldn't stay longer

Cons: Noise from Interstate.

Cons: There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.

Cons: Parking is $43 per night. Way too high when we walk everywhere we go.

Cons: No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.

Cons: Everything....