Chicago hotels near Willis Tower
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Best Chicago hotels near Willis Tower
"This family-friendly Chicago hotel is located in the entertainment district, within a 15-minute walk of Michigan Avenue, Millennium Park and Art Institute of Chicago. John Hancock Center and Willis Tower are also within 1 mi (2 km). State Station is 5 minutes by foot and Randolph-Wabash Station is 6 minutes. "
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Overall 9.6 Excellent
Based on 650 reviews
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Excellent
10.0
Pros: Club level was outstanding. Staff were beyond awesome. Food was great.
Excellent
9.6
Pros: The staff was amazing. Everything detail from decor to comfort was superior in quality and taste. Fantastic location. Amazing pool ans spa.
Excellent
10.0
Pros: Everything/Room/Location/Staff/Food/cocktails
Excellent
10.0
Pros: Location is excellent.
staff is good.
Excellent
10.0
Pros: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.
Excellent
9.1
Pros: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.
Excellent
9.7
Pros: Very nice. Excellent price for how luxurious it was. The room was unbelievable and the location was perfect. The parking was very easy, if you don't want to use the valet, there is a parking garage right next to the hotel.
Excellent
9.7
Pros: I loved the spa, and the club level. The art--in the halls, and the rooms--was quite wonderful and unique in my experience. The food on the club level was excellent. And the spa is the best I've found amongst hotels, and in Chicago. Staff was quite helpful.
Excellent
10.0
Pros: The rooms are large and the bathroom is awesome ,The rooms are large and the bathroom is awsom
Good
7.1
Pros: The hotel was beautiful
Excellent
10.0
Pros: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.
"This family-friendly Chicago hotel is located near the beach, within a 10-minute walk of State Street, House of Blues Chicago and Chicago Theatre. Chicago Riverwalk and Grant Park are also within 10 minutes. Grand Station (Red Line) is only a 4-minute walk and State Station is 6 minutes. "
Overall 9.3 Excellent
Based on 1,264 reviews
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Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Pros: Everything. Zero complaints
"Located in The Loop, this luxury hotel is steps away from Chicago Riverwalk and Michigan Avenue. Grant Park and Chicago Theatre are also within 10 minutes. Clark-Lake Station is 7 minutes by foot and State Station is 8 minutes. "
Overall 9.0 Excellent
Based on 1,253 reviews
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Excellent
10.0
Pros: Location and nightlife
Excellent
9.1
Pros: My go-to hotel for “stay-cations” in the city.
Excellent
8.2
Pros: Location and friendly staff
Excellent
8.2
Pros: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views
Excellent
8.5
Pros: Rooftop bar and restaurant were excellent with must-see views. Spacious room with a great shower, nespresso machine, and a very comfortable bed.
Good
6.8
Pros: Location was great.
Excellent
9.1
Pros: Good
Excellent
10.0
Pros: Loved the customer service from front desk to rooftop bar staff. I keep going back to hotel even though I live in the city.
Excellent
10.0
Pros: Attention to detail was spectacular, gave over and beyond service
Excellent
9.1
Pros: The fact that I was offered a room upgrade for approximately $100 in totally (all 3 nights combine) and great views.
Excellent
9.7
Pros: Love, love, love this hotel. Fantastic location. Professional and very friendly staff. Clean, modern rooms. Absolutely love it.
Excellent
9.7
Pros: Clean, great location, friendly and professional staff. Love coming here to take a break. I can often find a pretty decent rate considering the location.
Our unique and recently renovated hotel designed by French architect Jean-Paul Viguier is a 32-floor prism of glass featuring stunning views of Lake Michigan and the Chicago skyline.
Overall 8.9 Excellent
Based on 2,046 reviews
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Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Decoration and restaurant
Excellent
10.0
Pros: Loved the style, convenience and exceptional service.
Excellent
9.7
Pros: Bed was super comfy. Views were amazing. Overall feel was very modern.
Excellent
10.0
Pros: High-end; great location, staff and food. A classy choice.
Excellent
10.0
Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....
Excellent
10.0
Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.
Excellent
10.0
Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.
Excellent
8.8
Pros: Great location, great value for the price.
Excellent
10.0
Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!
Excellent
8.2
Excellent
8.0
Pros: Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.
Excellent
8.0
Pros: Sofitel is my new favorite Hotel.
Good
7.7
Pros: My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.
Good
7.3
Pros: Situated in a good area very convinient for shopping and buisness.
Okay
5.7
Pros: Clean room, good location, good food
Excellent
8.0
Pros: loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .
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Excellent
8.0
Pros: Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?
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Good
7.6
Pros: the room was wonderful - the bed and linens were superior
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Excellent
8.0
Pros: Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival.
"Located in River North, this hotel is steps away from House of Blues Chicago and State Street. Chicago Riverwalk and Chicago Theatre are also within 10 minutes. Grand Station (Red Line) is only a 4-minute walk and Merchandise Mart Station is 5 minutes. "
Overall 8.8 Excellent
Based on 1,798 reviews
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Excellent
10.0
Pros: The view was beautiful
Excellent
10.0
Pros: There was nothing I would change during our stay. It was perfect and the front desk person named Robert was very helpful too! Thank you.
Excellent
8.5
Pros: The location was great! It was trendy and clean and comfortable. Love the free continental breakfast on each floor. We also got two free drink tokens for a happy hour they host - which was a nice pre-dinner drink for us! They were also able to accommodate us last minute for an early check-in which was super helpful.
Excellent
10.0
Pros: Good breakfast, great location, modern, very clean, all around great!
Excellent
8.2
Pros: Location
Excellent
8.5
Pros: We liked how breakfast was available on every floor, the location (pretty central to our interests), the price was good and there was relatively inexpensive parking next door.
Excellent
10.0
Pros: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.
Excellent
10.0
Pros: Enjoyed our stay at the Kinzie. Loved the continental breakfast on our floor every morning, as well as the spread provided during happy hour. Within 5 minute walk of 3 L train stations. Would definitely stay here again!!
Excellent
9.1
Pros: Nice property, good location, professional staff
Excellent
10.0
Pros: I was pleasantly surprised about our stay. We travel a lot and typically stay at places we are familiar with. However, this place was perfect! Location, staff, room.....everything was great! We will definitely stay here again when we return to Chicago. I think the most impressive part was the great staff. They understand customer service and they were on their game at all times!
Excellent
9.1
Pros: We loved the breakfast on every floor! The rooms were nicely decorated and very clean. The location was perfect!!
Excellent
10.0
Pros: We were very happy with the Kinzie Hotel. The location was very convenient for the Oriental Theater, as well as for dinner locations afterward. We appreciated the continental breakfast provided on each floor. We found the room very spacious, clean, and comfortable. We especially appreciated the friendly staff and we look forward to staying here again.
Good
7.3
Pros: staff
Good
7.7
Pros: Location!!! Super friendly staff. great breakfast that you can take back to your room in your pj's!!!!
Excellent
8.0
Pros: the staff, the location, free breakfast
Good
6.7
Pros: Great Location stones throw from all the cool places. Shops, Sights, Eats . Etc etc..Complimentary Drinks every night 5-7pm plus munchies Great, Groovy helpful Staff.
Excellent
8.0
Pros: The location of the hotel was great. Nice clean. Wonderfully comfortable beds.
Good
6.8
Pros: The central location was perfect for a city holiday. The concierge staff were extreamly helpful and efficient.
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Good
6.0
Pros: Everything
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Good
6.4
Pros: the breakfast was nice and the room was comfortable.
Good
7.2
Pros: Rooms are very comfrontable and the front desk staff is amazing best customer service in the city. The location is great it's away from the busy tourists areas.
Good
7.6
Pros: Location is unbelieveable good walking distance to everything virtually. Bought a week long El ticket however only used it maybe 6 times in total. Staff were really nice and helpful. All in all very good hotel.
"Located in The Loop, this hotel is within a 10-minute walk of Willis Tower, Art Institute of Chicago and Millennium Park. Cloud Gate and John Hancock Center are also within 2 mi (3 km). Monroe Station (Blue Line) is only a 2-minute walk and Monroe Station (Red Line) is 3 minutes. "
Overall 8.8 Excellent
Based on 1,257 reviews
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Excellent
10.0
Pros: Central location, nicely decorated, friendly and helpful staff
Excellent
8.2
Pros: The location was great.
Excellent
9.4
Pros: The staff was awesome being able to get some obscure requests.
Excellent
10.0
Pros: Well thought out hotel experience; great rooms and unique decor. It's a nice home away from home.
Excellent
8.5
Pros: Loved the staff at the Hyatt! They were amazingly helpful, especially Ariana who was there no matter what we needed. From the valets to the housekeepers they were so wonderful. The business center was very helpful and the latte's were delicious.
Excellent
10.0
Pros: The view and the equipment of the hotel
Good
7.7
Pros: Location right in the Loop
Excellent
9.1
Pros: The overall experience was great - facilities, location and staff were wonderful
Excellent
9.7
Pros: Central location
Nice view
Quiet room
Excellent
10.0
Pros: Room was nice, roomy bathroom, clean. Good location. The staff was nice. Roof top bar was enjoyable with good food and drinks.
Excellent
9.4
Pros: Great location--close to everything we needed. Super friendly, helpful staff. Very comfortable accommodations.
"Located in The Loop, this eco-friendly hotel is steps away from Chicago Riverwalk and Michigan Avenue Bridge. Grant Park and Chicago Theatre are also within 10 minutes. State Station is 9 minutes by foot and Randolph-Wabash Station is 9 minutes. "
Overall 8.7 Excellent
Based on 4,590 reviews
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Excellent
8.0
Pros: Great view, good location, staff did well in maintaining despite labor strike.
Excellent
8.8
Pros: Bar selection
Excellent
10.0
Pros: Great view, great room, friendly staff.
Excellent
9.4
Pros: Nice room; cool hotel
Excellent
8.0
Pros: Was there breakfast included? No one told us if so.
Mediocre
2.0
Excellent
10.0
Pros: The service was great even if the hotel was sold out!!
Excellent
10.0
Pros: Everything
Excellent
10.0
Excellent
10.0
Pros: Unbeatable location, right in the heart of downtown. Walking distance to everything. Easy to get to and great amenities. Highly recommend.
Good
7.4
Pros: Nice hotel
Good
7.4
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Excellent
8.0
Pros: Great stay. Clean room. Trendy decor. Friendly and helpful staff. Great location.
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Good
6.7
Pros: The friendliness of the staff...
Okay
5.3
Pros: The food was very good.
Okay
5.7
Pros: good location, reasonable rate
Good
6.7
Pros: The hotel staff was excellent. They were all very helpful and tentative to our needs. The beds were very comfortable and the room was very modernized. Location was wonderful.
Excellent
8.0
Pros: Comfortable, clean, modern. Great location.
Good
6.0
Pros: Professional and helpful staff, no problems with room, good gym facilities
Okay
5.2
Pros: Good location.
Okay
4.8
Pros: Location was great. City view was nice. Quick check in and out.
Excellent
8.0
Pros: The view was wonderful! We appreciated the upgrade they gave us upon our arrival.
"Located in The Loop, this hotel is steps away from Chicago Riverwalk and Michigan Avenue. Grant Park and Chicago Theatre are also within 10 minutes. Clark-Lake Station is 7 minutes by foot and State Station is 8 minutes. "
Overall 8.6 Excellent
Based on 2,871 reviews
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Excellent
8.0
Pros: Location. Nice view. Nice acomodations. Fun place. Good value
Okay
5.7
Okay
4.5
Pros: Good location
Good
7.6
Pros: Great location, very good restaurant in the hotel.
Okay
5.4
Pros: Central downtown location, good restaurant, nice service
Good
7.1
Pros: The hotel is centrally located and the staff was accommodative. Just be aware the rooms are tiny
Excellent
10.0
Pros: Incredible views of the river and downtown. Walking distance to Navy Pier, Willis Tower and lots of other great restaurants and fun places. Staff was very helpful, have a son in a wheel chair and they went out of their way to help. Great Italian/pizza restaurant in lobby. Historic style building with very clean modern rooms.
Excellent
10.0
Pros: Room very clean and cozy. Excellent location for downtown. Great value for the money.
Good
6.0
Pros: Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
Good
6.3
Pros: The River Hotel is very conveniently located and has a nice restaurant downstairs that has a nice beverage selection and even deep dish Chicago pizza (along with a diverse selection of salads, pasta, and meat dishes). The A/C was great and the mattress was comfortable. We were able to check in an hour and a half early, which was very nice.
Okay
5.7
Pros: Location
Good
6.0
Pros: Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
Good
7.7
Pros: The staff were helpful, friendly. The location was ideal - central and walking distance to most things we wanted to see and do. The room was spacious, comfortable and clean. The water they make available near the lifts on each floor was a welcome treat since the weather was very hot during our stay. We also stayed with them for our 2nd visit to Chicago.
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Good
6.0
Pros: the hotel is very neat.
Good
7.3
Pros: Very close to the city centre with excellent views of the river and a very comfortable room
Good
6.3
Pros: Excellent location, check in, check out was very efficient. Liked the bottled water in the hall by the elevators.
Okay
5.7
Pros: the location is very good.
Good
6.7
Pros: This hotel is good, but the better is your localization. It's closer River and Michigan Ave.
Okay
4.0
Pros: close to Michigan Avenue
Excellent
8.0
Pros: I could not find anything that I disliked. I drove to Chicago and used the valet parking which was very convenient.
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Excellent
8.0
Pros: Our room was awesome. Very very comfortable!
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Okay
5.2
Pros: Allowed to check in early.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.6 Excellent
Based on 1,681 reviews
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Good
7.4
Pros: Convenient location for where I had to be. Unfortunately, didn't do much other than sleep in the room.
Excellent
10.0
Pros: Location, view of navy pair and the room was clean!
Excellent
9.4
Pros: Everyt
Excellent
9.1
Pros: Corner PREMIER rooms had unbeatable views of the river, downtown and the lake.
Good
6.0
Pros: Clean. Friendly staff. Location is great.
Excellent
10.0
Pros: Swissotel is located perfectly by everything! Clean, comfort, room 3401 has a PERFECT view!! Staff was excellent!!
Mediocre
3.1
Pros: It was an aweful experience. The staff was rude and the rooms were filthy.
Excellent
10.0
Pros: Clean, spacious room. We had a great view.
Excellent
10.0
Pros: View was amazing and great location!
Excellent
10.0
Pros: great hotel with great service
Okay
5.7
Pros: Location and views
Excellent
10.0
Pros: Great room and location for Chicago experience. Very convenient to food entertainment and shopping.
Good
7.7
Pros: Rooms were very spacious and clean. Great walking distance to all activities.
Good
7.7
Pros: Excellent location and amenities, incredible view on the lake and pier from the room, nice fitness center and pool (with top view too)
Okay
5.7
Good
6.3
Pros: excellent central situation and view from the spacious 26th floor room. Excellent bed.
Good
7.0
Pros: sapcious room; beutiful location; friendly staff; proffesional concierge
Excellent
8.0
Pros: Room size; indoor pool; cleanliness of room and bathroom; location.
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Good
7.2
Pros: It was quiet. Room was nice, clean and comfortable. Needed more towels and got them right away.
Good
6.8
Pros: Enjoyed the view! overall facilities were good.
Good
7.6
Pros: Good central shopping location
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Good
7.6
Pros: great room, beautiful view
"Located in River North, this hotel is within a 10-minute walk of Chinese Consulate, Holy Name Cathedral and Northwestern Memorial Hospital. Museum of Contemporary Art and Water Tower Place are also within 15 minutes. Grand Station (Red Line) is only a 2-minute walk and Chicago Station (Red Line) is 6 minutes. "
Overall 8.4 Excellent
Based on 3,906 reviews
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Good
7.7
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Mediocre
2.0
Excellent
8.8
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Excellent
10.0
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Good
6.5
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Excellent
9.7
Pros: NEARLY EVERYTHING
Excellent
10.0
Pros: Booked a private room, instead of one of the shared rooms.
Small, and I mean very small room, but I booked for the location.
Room was clean, comfortable bed.
Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Excellent
9.4
Pros: Best bed! Very comfortable
Good
7.4
Pros: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Excellent
9.7
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Excellent
10.0
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Excellent
8.0
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines.
Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided.
Fitness Center - small but adequately equipped.
Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation provides you an environment where Classic meets Cool. The Hilton Chicago is located in the South Loop district of downtown Chicago, within walking distance of State Street and Magnificent Mile shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. Overlooking Grant Park, Lake Michigan and Museum Campus, Hilton Chicago is in walking distance of Soldier Field’s games and concerts, and near Pilsen neighborhood’s bar and restaurant scene. Hop on the 'L' to Chinatown or simply absorb the arts featured in Wabash Arts Corridor. Enjoy a soulful evening at Buddy Guy’s Legends. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Guaranteed Rate Field -White Sox and United Center - Bulls and Blackhawks. Business travelers enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions and tradeshows will want to take advantage of the Hilton Chicago by being the closest downtown hotel to McCormick Place.
Overall 8.4 Excellent
Based on 1,653 reviews
All reviews
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Good
7.7
Pros: Good room rate. Staff was very friendly.Very good location.
Excellent
9.4
Pros: Loved the Luxurious Amenities this hotel offers. Our room was comfortable, cold, and dark. All we needed was a fan to soothe me to sleep and upon calling the front desk, they delivered a fan to our room.
Okay
5.7
Pros: The location is great.
Excellent
8.8
Pros: Staff, room, location.
Excellent
10.0
Pros: It was all good! Great place!
Excellent
9.4
Pros: A Very Walkable City with wonderful waterfront area and Great Food at Lou Malnati's and Gene & Georgetti. Museums, Aquarium, Planetarium, Soldier Field, Jazz Clubs and Great Restaurants...Everything is centrally located in and around Grant Park which is right across the street from the HILTON CHICAGO.
Good
7.4
Pros: Liked:
- Location of the hotel, right on a Michigan Ave
- Professional staff
- Big and clean swimming pool
Did Not like:
- No laundromat facilities onsite (important for me with family of 5 and extended stay)
- Outrageous rate of $56.00 parking rate for 12+ hours
- Have to pay to use the exercise facilities
Excellent
10.0
Pros: If you are into architecture, this place will wow you. The intricacies of the interior decorations, the ornate massive stair case from the lobby to the second floor was something to behold. The rooms were a little tight but enough. Will definitely stay there again in my next trip to that city.
Excellent
8.0
Pros: The staff was friendly and remembered me by name.
Excellent
8.0
Pros: It's a grand old hotel with lots of services and a friendly helpful staff.
Excellent
8.8
Pros: The proximity to Grant Park is great!
Excellent
10.0
Pros: Good location
Good
6.3
Pros: This is a truly grand hotel, staffed by very competent and friendly people. There were good restaurants and entertainment right in the hotel, and the location was great for family outings. Our family were all very happy with the facilities (especially the two bathrooms!) and we would definitely return to this hotel.
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Good
6.3
Pros: Excellent customer service. 1) I signed up for 5-day internet access on the room console but realized that my laptop wouldn't be online. I called the front desk to cancel it, then I signed up again from my laptop. I was skeptical that they would double charge but they didn't. It was refreshing to know that someone is doing a job right. 2) I called the front desk b/c it was late at night and the guests next door were very noisy. They sent the security right away and asked them to keep the noise down. And it worked - they became quiet!
Good
6.0
Pros: The room was very clean.
Excellent
8.0
Pros: We enjoyed our stay very much.
Good
7.7
Pros: enjoyed our stay, liked the short distance to solider field, museums, and shopping. liked the restaurant choices as well.
Good
6.3
Pros: Helpful staff, location...lake view
Okay
4.8
Pros: $self.pros
Good
7.6
Pros: Clean, very comfortable beds, quiet room.
Okay
4.4
Pros: The entrance and lobby were elegant, and location adjacent to Grant Park worked well for Museums and Taste of Chicago.
"Located in River North, this hotel is steps away from Chinese Consulate and State Street. House of Blues Chicago and Chicago Riverwalk are also within 10 minutes. Grand Station (Red Line) is only a 2-minute walk and Chicago Station (Red Line) is 5 minutes. "
Overall 8.4 Excellent
Based on 815 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Two rooms
refrigerator
breakfast
happy hour
staff
Excellent
8.5
Pros: Location, helpfulness of the staff
Okay
5.7
Pros: Happy hour and breakfast were nice.
Good
6.2
Okay
5.7
Pros: Great location.
Excellent
10.0
Pros: Free large breakfast
Okay
5.4
Pros: Amazing staff and very nice looking rooms. The pool was ok.
Excellent
10.0
Pros: Loved the open atrium, complimentary cooked to order breakfast, early evening cocktail and snack reception, cleanliness of the hotel and pool area. It really was a wonderful location and felt very friendly!
Good
7.7
Pros: The courtyard was marvelous. Breakfast was outstanding. The staff went out of their way to help the guests. Room service was great.
Excellent
8.0
Pros: I like that the door men say " welcome home" when they open the doors for you as you return to the hotel. I enjoyed the included breakfast and the central location. All staff was great; re friendly and helpful.
Good
6.0
Pros: I have stayed at the Embassy Suites Chicago near Navy Pier previously and I had wanted the experience of the Downtown hotel to compare. My experince at Downtown was excellent. I like the ease and convenience of its location. The staff are friendly as well.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.3 Excellent
Based on 574 reviews
All reviews
- All reviews
Good
6.5
Excellent
8.0
Pros: The staff was pleasant at check in and breakfast. The room was comfortable and well appointed. I appreciated the full size hair dryer which I'm finding to be a luxury lately.
Excellent
10.0
Pros: Had a great experience overall. The staff at the front desk, restaurant and main door were all very attentive and courteous.
My room was very quiet as requested it. It was located on the 15th floor and it was impeccable. Unfortunately I didn't have the time to check out and enjoy the gym and the lounge on the 4th floor.
I was very pleased and would highly recommend anyone to stay at the Godfrey Hotel.
Okay
5.4
Pros: Location and amenities
Excellent
8.8
Pros: Excellent customer service!
Mediocre
2.0
Pros: It was cancelled and I never got my money back
Excellent
10.0
Pros: I have heard there is some noise Weds to Saturday late nights but I was there on a Monday night. I guess there is a nightclub. That still probably wouldn't bother me. It's a really nice hotel and if you are going for a night out in the city this is a perfect place.
Excellent
9.7
Pros: Great location and staff. Feels like a high class hotel.
Mediocre
3.6
Excellent
9.7
Pros: Great service, BCBG, not expensive and they have a great bar on the 4th.
Excellent
9.1
Excellent
9.1
Pros: Exactly the amenity level that you want to pay for. Great, though not extensive, onsite amenities (gym, spa), and a GREAT restaurant/bar. I was passing through on business for one night and I had a couple of small plates and was really amazed. I'd definitely come back just to eat here, but the room was clean and well appointed too.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Overall 8.2 Excellent
Based on 2,847 reviews
All reviews
- All reviews
Excellent
10.0
Pros: We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Okay
4.8
Excellent
9.7
Pros: Over all convenience
Excellent
9.7
Pros: The room was very clean. The hotel had many amenities and provided a comfortable home away from home.
Excellent
8.8
Pros: When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.
Excellent
8.5
Pros: Location was excellent. Staff very kind and attentive, specially the concierge.
Excellent
8.2
Pros: The lobby is amazing.
Okay
4.0
Pros: Lobby
Excellent
9.1
Pros: Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.
Excellent
8.8
Pros: Great hotel
Mediocre
2.0
Excellent
9.4
Pros: Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.
Good
7.3
Pros: Had a great stay. The have stayed at the Palmer House twice and both times I have been lucky enough to have a renovated room; during this stay I was on the 20th fl. My collegues were not so lucky and in fact were dissapointed with their rooms and the cleanliness of the actual floor they stayed on (19th).
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Excellent
8.0
Pros: The room was large and comfortable. The bed was great.
Good
6.3
Pros: Decor
Good
6.3
Pros: Great location and design, historic building
Good
7.2
Pros: The room
Okay
5.7
Pros: Location. Housekeeper. Shampoo & Conditioner.
Good
6.6
Pros: great hotel, wonderful decor, great location, Old world charm with modern elegence! Would stay at again and again
Good
7.2
Pros: Lobby is beautiful and very elegant. Location is very convenient -- walking distance to train, Art Institute, theater, park, river.. Very quiet.
Good
6.4
Pros: Central location + price.
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Cons: $self.cons
Good
6.0
Pros: Great location to resturants,theater,and shopping
"Located in Near North Side, this romantic hotel is steps away from 900 North Michigan Shops, Water Tower Place and Michigan Avenue. John Hancock Center and State Street are also within 5 minutes. Chicago Station (Red Line) is 6 minutes by foot and Clark-Division Station is 11 minutes. "
Overall 8.2 Excellent
Based on 2,350 reviews
All reviews
- All reviews
Excellent
9.7
Pros: location
bed/sheets/pillows very comfy
shower/bathroom
bar
Okay
4.5
Pros: The location was pretty much the only good part of this hotel. Bed was comfortable, but it should be for the price.
Mediocre
2.8
Pros: Not much to like other than the convenient downtown location.
Good
7.1
Pros: The room was clean, though very dark, and the bed was comfortable. As others have pointed out, it is within walking distance of most downtown shopping areas and about half an hour from the Magnificent Mile.
Excellent
8.8
Pros: Location was excellent and bed was super comfortable!
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Excellent
9.1
Pros: Location. Cleanliness. Room size. Comfortable bed.
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10.0
Pros: Located in the heart of Gold Coast, close to great food and shopping. Best value....
Excellent
10.0
Pros: The room was great!
Mediocre
2.0
Pros: Nothing. Will not be back .
Excellent
8.8
Pros: Location - decor - cleanliness
Good
7.3
Pros: This hotel was in a great location for shopping! I took a long weekend trip by myself and the hotel staff was sooo helpful and provided much information to make my trip most enjoyable! The rooms are older but very clean and comfy!
Good
6.7
Pros: I always enjoy the Whitehall. The new Asian restaurant is a plus! The location is perfect for my needs.
Good
6.3
Pros: Its location to my conference. The bed was quite soft as well.
Okay
5.3
Pros: the proximity of downtown is excellent.
Okay
5.3
Pros: That the staff upgraded us to a better room when the could not provided two of the superior king rooms near each other as requested.
Good
6.4
Pros: location
Good
7.6
Pros: good position,
Good
6.4
Pros: Comfortable bed and location of hotel
Okay
5.6
Pros: The location was excellent and the bed was very comfortable
Okay
5.6
Pros: I liked the location a lot and the bed was extremely comfortable
"This family-friendly Chicago hotel is located in the entertainment district, just steps away from Northwestern Memorial Hospital and Michigan Avenue. Water Tower Place and Chicago Water Tower are also within 5 minutes. Chicago Station (Red Line) is 6 minutes by foot and Grand Station (Red Line) is 8 minutes. "
Overall 8.1 Excellent
Based on 3,535 reviews
Excellent
10.0
Pros: Beautiful
Okay
4.0
Pros: Clean with nice shower.
Good
7.4
Pros: The location is awesome and the room I got was good.
Mediocre
3.7
Pros: Convenient location
Okay
4.2
Okay
4.5
Pros: Uncomfortable bed, inattentive staff to complaints that my four star room was a bit better than a renovated broom closet.
Good
6.2
Excellent
8.8
Pros: Clean rooms, great price and location. Friendly house keeping
Good
6.0
Pros: Location
Excellent
8.0
Pros: The hotel was clean and the staff very nice and helpful.
Excellent
10.0
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Good
7.7
Pros: Essentials included.
Okay
5.0
Pros: Location. Location. Location. Bartender is nice.
Okay
5.3
Pros: Chicago downtown,
Excellent
8.0
Pros: Very personable staff, helpful; the place was quiet, well appointed.
Good
6.3
Pros: Very good location. Free internet access via wifi at the lobby. Comfortble bed.
Good
6.3
Pros: The localization is excellent. The room is very nice.
Good
7.2
Pros: Very nice location, attentive staff
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Cons: $self.cons
Okay
4.8
Pros: Location and the friendliness and helpfulness of the hotel staff.
Good
6.8
Pros: friendliness, location
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Cons: $self.cons
Good
6.0
Pros: Service outstanding. My room was okay although seemed like the bed was old and some parts of the room needed to be fixed (paint missing or scrapes)
Good
6.0
Pros: its very central
Millennium Knickerbocker Chicago is centrally located in Chicago, a 4-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,157 reviews
All reviews
- All reviews
Excellent
9.7
Pros: The location is amazing, the staff was so kind and the room was clean, comfortable
Excellent
8.8
Pros: The whole experience was outstanding
Mediocre
2.0
Pros: um your staff was very rude to me and my guests and using there white privilege to be racist and racial profiling and your hotel sucks and your staff needs to be fired thank you.
Good
7.7
Pros: Decent room for the money, nice bathroom, good location if you are in town to do some major shopping
Excellent
8.2
Pros: The history. Location
Excellent
8.8
Pros: Cool historical building. Great location
Excellent
10.0
Pros: Room was very comfortable and affordable for its location.
Good
6.5
Pros: Location... and that's all.
Good
6.8
Pros: Location was fantastic.
Excellent
10.0
Pros: What a great place to stay. We came into town for a Blackhawks game. This hotel is perfectly located. The price, room, staff, bar and food where all absolutely amazing. We will b back!!!
Good
6.0
Pros: The hotel was in a great location.
Excellent
8.5
Pros: The location.
Okay
5.0
Pros: Rate and location. Nice bathroom fixtures and room furnishings
Good
7.2
Pros: The staff was very welcoming and helpful. From Sean at the front desk, to Tom the bellman, Andre and Stephen in the restaurant and Tom at the front door. The beds were beyond comfortable. I wanted to take my bed home with me. Good Location - 1 block off of Michigan Avenue and 1 block from the Lakeshore.
Good
7.7
Pros: Checkin and checkout were extremely easy. The restaurant served a wonderful breakfast, and the waitstaff were friendly and helpful.
Excellent
8.0
Pros: This was a beautiful hotel. Location was great...very safe neighborhood! The bed was so comfortable that I didn't want to get out of it. I would stay here again for sure.
Good
6.3
Pros: Excellent location - a great place to stay for exploring the city of Chicago! Quick taxi ride in from O'Hare airport (approx $40), close to tour bus stops & many sights.
Good
7.7
Pros: We loved the newly remodeled room. It felt very clean. The bedding was soft and inviting.
Excellent
8.0
Pros: Everything in the hotel was perfect! The location was excellent, the staff was very very friendly ( especially Birsen in the reception and Tom in the luggage), the cleaning ladies were doing a wonderful job. We enjoyed every singel minute in the hotel. The room was large and comfortable; very relaxing bed and no noise from outside or other rooms.
Good
7.7
Pros: $self.pros
Okay
5.6
Pros: The room was great, very clean and comfartable. The bathroom was especially great. Very nice
Good
6.0
Pros: Conveniently located. Charm and romantic setting!
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Cons: $self.cons
"Located in The Loop, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Fine Arts Building and Buckingham Fountain are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk. "
Overall 7.6 Good
Based on 7,127 reviews
All reviews
- All reviews
Excellent
8.8
Pros: I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.
Mediocre
3.4
Pros: Location
Okay
4.2
Pros: Bed was comfortable
Excellent
8.0
Pros: Location location location. Walking distance to airport train.
Excellent
9.4
Pros: What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.
Excellent
8.0
Pros: Building very nice. Location excellente
Okay
4.2
Pros: location
Excellent
8.5
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Excellent
8.2
Pros: Stayed here again bc it’s location. Close to downtown attractions and the train
Good
6.0
Pros: Good location
Good
7.4
Pros: Location was great and the room was nice
Good
6.5
Pros: My message light was on on my phone and i called the desk 5 times and they said they would turn it off and they never did. For me it is the little things that irritate me when it comes to service. Do what you say you are going to do. The book int he room says the shop int he lobby is open until 10pm but it was closed at 7pm and then the next day it was closed at 4pm. Again, frustrating.
Excellent
8.0
Pros: very nice and helpful staff, very good exercise and game rooms
Okay
4.7
Pros: Its position is very well, and the room's style is very old.
Okay
4.3
Good
6.0
Pros: This hotel is more than 100 years old. The rooms are furnished with antique-style furniture which gives a warm atmosphere. The rooms in the front of the hotel have a nice view of lake Michigan.
Okay
4.0
Pros: location
Okay
5.6
Pros: very nice
Good
6.0
Pros: The hotel location is very good. Room was comfortable, the cleaners were very good.
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Cons: $self.cons
Okay
4.4
Pros: location
Okay
4.8
Pros: conveniently situated
Okay
5.6
Pros: Very large room, comfortable bed, good view
"Located in Near West Side, this hotel is within a 15-minute walk of 311 S Wacker Dr, Willis Tower and University of Illinois Chicago. Skydeck Ledge and State Street are also within 15 minutes. Clinton Station (Blue Line) is only a 3-minute walk and Chicago Union Station is 7 minutes. "
Overall 7.5 Good
Based on 427 reviews
All reviews
- All reviews
Excellent
8.5
Pros: There is a small outdoor pool. Very quiet. Hard to find outdoor pool in Chicago!! Pool very clean. View not the best but totally worth it to sit in the sun!!
Good
7.7
Pros: Location
"Located in The Loop, this hotel is steps away from Columbia College Chicago, Grant Park and State Street. Art Institute of Chicago and Buckingham Fountain are also within 10 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk. "
Overall 6.7 Good
Based on 2,478 reviews
All reviews
- All reviews
Excellent
8.2
Pros: The room was a good size-a bit plain, but comfortable. The entry/exit to Grant Park for the Chicago Marathon was directly across the street. You couldn't put this building in a better place. Great location.
Excellent
9.1
Pros: Location and price we're excellent. It was walking distance to soldier Field, and most other attractions downtown. It was old and decor was very dated but it was very clean and bed was comfortable.
Excellent
9.1
Pros: Check in was quick and easy, the staff was friendly. The location is very close to Grant Park and the lake. The room was kept clean and neat.
Excellent
8.8
Pros: It was everything I needed in a great location. A no frills deal for a business trip. Walking distance to Millennium Park. Amazing price for a downtown motel.
Good
6.8
Pros: the location and access to red line and sights
Good
7.1
Pros: Location.
Okay
5.1
Pros: Clean room, hallway, and downstairs facilities. Friendly & well informed staff. Three medium sized elevators.
Excellent
8.0
Pros: Downtown and close for new years safety. Staff were very nice
Good
6.2
Good
7.1
Pros: Location - close to downtown
Mediocre
3.1
Pros: Location
Excellent
10.0
Pros: No breakfast available.
Okay
4.0
Pros: Helpful front desk
Mediocre
3.0
Pros: The wireless Internet connection was very good.
Okay
5.7
Pros: The hotel still had a feel of a hotel from the 50’s, which was a charm factor.
Good
6.0
Pros: We like the proximity of the hotel in Chicago to be able to gain access to attractions - open-top bus tour stop nearby and a good quality fast-food outlet in the hotel.
Okay
5.0
Pros: It was a convenient city location which filled a need. It all felt a bit old & dated but otherwise ok for its purpose.
Okay
4.4
Pros: Central location
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Cons: $self.cons
Okay
4.4
Pros: Location- very convenient to Chicago tourist attractions. Everyone was friendly, even if a lot of the staff didn't have pertinent information.
Okay
5.2
Pros: how close it was to everything we wanted to do, we could walk to Millennium Park, Grant Park, coffee shops, shopping & places to eat. Other attractions were only a short taxi ride away (Navy Pier & Shedd Aquarium were only $7 taxi each)
Good
6.4
Pros: The staff was very friendly and helpful!
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Okay
5.6
Pros: $self.pros
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Chicago Accommodations
Landmarks in Chicago
- Magnificent Mile
- Orbitz Headquarters
- Union Station
- Grant Park
- River North
- Millennium Park
- Chicago Water Tower
- Gold Coast
- Art Institute of Chicago
- Merchandising Mart
- Theatre District
- House of Blues Chicago
- Chicago Theater
- Rush and Division Streets
- Willis Tower
- Oriental Theatre
- Ohio Street Beach
- 360 CHICAGO
- Columbia College Chicago
- Civic Opera House