Best Chicago hotels near Prentice Women's Hospital Building
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.
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Overall 9.4 Excellent
Based on 2,090 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: If you think
Excellent
9.6
Pros: Great stay at the Peninsula. Everything was great from the room to the staff to the facilities. In particular the staff that cleaned the room were amazing. The little touches like providing me with a cleaning cloth for my glasses to a bookmark for my book were fantastic. Great care and attention to detail. Well done to all.
Excellent
10.0
Pros: Outstanding service
Good
7.0
Pros: nice room. nice bar
Good
7.0
Pros: Location and it was very clean
Excellent
10.0
Pros: Been coming for 16 years great location and more like second home
Excellent
9.0
Pros: The spa, the restaurant, the service And loved the bathroom
Excellent
9.6
Pros: The spa was awesome. All the staff was fantastic! The entertainment was enjoyable.
Excellent
10.0
Pros: Everything from the staff at the entrance door to the check in desk to the maid service was done in a friendly and professional manner.
Excellent
9.6
Pros: Location and property. Courteous staff and great amenities.
Excellent
9.6
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Details
Reviews
Overall 9.4 Excellent
Based on 2,090 reviews
Vibe
9.6
Cleanliness
9.4
Location
9.4
Amenities
9.3
Room
9.3
WiFi
9.1
Bar
8.9
Service
8.9
Wellness Area
8.8
Comfort
8.7
Food
8.2
Breakfast
7.9
Pool
7.6
Location
9.6
Vibe
9.4
Amenities
9.2
Cleanliness
9.1
Room
9.0
Service
9.0
Comfort
8.2
Breakfast
8.0
Food
7.6
Vibe
9.5
Location
9.3
Amenities
9.0
Room
8.9
Service
8.7
Food
8.1
Value
5.1
Room
8.8
Service
8.6
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: If you think
Cons:
9.6 Excellent
Pros: Great stay at the Peninsula. Everything was great from the room to the staff to the facilities. In particular the staff that cleaned the room were amazing. The little touches like providing me with a cleaning cloth for my glasses to a bookmark for my book were fantastic. Great care and attention to detail. Well done to all.
Cons: Nothing
10.0 Excellent
Pros: Outstanding service
Cons:
7.0 Good
Pros: nice room. nice bar
Cons: room service, dirty, hairs check in, un friendly and curt
7.0 Good
Pros: Location and it was very clean
Cons: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better
10.0 Excellent
Pros: Been coming for 16 years great location and more like second home
Cons:
9.0 Excellent
Pros: The spa, the restaurant, the service And loved the bathroom
Cons: The pillows where way to soft, I didn’t want to get up in the middle Of the night to Find one in the closet
9.6 Excellent
Pros: The spa was awesome. All the staff was fantastic! The entertainment was enjoyable.
Cons: It is very expensive. It would be nice to have a less expensive restaurant/bar in the hotel.
10.0 Excellent
Pros: Everything from the staff at the entrance door to the check in desk to the maid service was done in a friendly and professional manner.
Cons: I honestly cannot recall any issue I did not like.
9.6 Excellent
Pros: Location and property. Courteous staff and great amenities.
Cons:
9.6 Excellent
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Cons: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,491 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
9.0
Pros: Beautiful hotel right downtown.
Excellent
10.0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
9.0
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Excellent
10.0
Pros: Great hotel and location
Excellent
10.0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Excellent
10.0
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Okay
5.4
Pros: The location
Excellent
10.0
Pros: Good location excellent room and gym
Excellent
8.3
Pros: The up to date facilities
Excellent
10.0
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Excellent
9.0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9.2 Excellent
Based on 1,491 reviews
Location
9.8
Cleanliness
9.5
Vibe
9.4
Room
9.3
Wellness Area
9.0
Service
8.8
Comfort
8.7
WiFi
7.7
Breakfast
6.6
Location
9.9
Cleanliness
9.5
Room
9.3
Vibe
9.2
Service
9.0
Comfort
8.6
Value
7.4
Location
9.8
Room
9.2
Vibe
9.1
Comfort
8.7
Service
8.2
Amenities
7.9
Location
9.8
Room
9.2
Comfort
8.8
Service
8.6
Location
9.8
10.0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
9.0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10.0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
9.0 Excellent
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Cons: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed
10.0 Excellent
Pros: Great hotel and location
Cons:
10.0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
10.0 Excellent
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Cons: A better fitness center
5.4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
10.0 Excellent
Pros: Good location excellent room and gym
Cons: Nothing
8.3 Excellent
Pros: The up to date facilities
Cons: The doormen and receptionist
10.0 Excellent
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Cons:
9.0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 12500 square feet (1161 square meters), including conference space.
Overall 9.2 Excellent
Based on 1,084 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: It was my b'day & my girlfriends & I had booked spa appointments. When I checked in I was upgraded to an executive suite! It was amazing!!
Excellent
8.0
Pros: Very accommodating staff, good food, lovely lounge
Excellent
10.0
Pros: the luxury accommodations
Excellent
10.0
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Excellent
10.0
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Excellent
10.0
Pros: Location.
Excellent
9.6
Pros: Location and the fact that the staff always goes above and beyond for their guests.
Good
7.0
Pros: Location
Excellent
10.0
Pros: Amazing accommodations and exceptional service from staff.
Poor
1.0
Pros: Nothing, a very very bad experience. The only good thing about this hotel is its location.
Excellent
10.0
Pros: Excelente servicio
Excellent
10.0
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Details
Reviews
Overall 9.2 Excellent
Based on 1,084 reviews
Location
9.7
Service
9.2
Wellness Area
9.1
Room
8.4
Food
8.4
Breakfast
7.9
Pool
7.5
Bar
7.1
Value
5.3
Location
9.8
Service
9.3
Food
8.5
Room
8.0
Amenities
7.4
Location
9.8
Service
9.1
Room
7.7
Amenities
7.3
10.0 Excellent
Pros: It was my b'day & my girlfriends & I had booked spa appointments. When I checked in I was upgraded to an executive suite! It was amazing!!
Cons:
8.0 Excellent
Pros: Very accommodating staff, good food, lovely lounge
Cons: Two sets of elevators awkward. Shower doors did not close; wasn't fixed properly. Black soot stained our clothing and skin from leopard sofa in front of fireplace in restaurant.
10.0 Excellent
Pros: the luxury accommodations
Cons: the internet/cable connection was unpredictable
10.0 Excellent
Pros: They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Cons:
10.0 Excellent
Pros: Old fashion hotel. Room is so big and clean . The hotel feels like a luxury experience.
Cons: Not really .
10.0 Excellent
Pros: Location.
Cons: Wish we could have picked which city view we faced.
9.6 Excellent
Pros: Location and the fact that the staff always goes above and beyond for their guests.
Cons: Nothing
7.0 Good
Pros: Location
Cons: The spa was quite old and outdated and in need of a major facelift for the prices they were charging.
10.0 Excellent
Pros: Amazing accommodations and exceptional service from staff.
Cons:
1.0 Poor
Pros: Nothing, a very very bad experience. The only good thing about this hotel is its location.
Cons: I was extremely disappointed during my stay, this is supposed to be a FOUR SEASONS. The cleanliness is definitely not up to the Four Seasons standards in any way, whether it is the carpet at the entrance, the broken tiles on the elevator floors, the dirt on the lobby's chairs & side tables, not to mention the scratches that are extremely evident every where on the lobby's furniture. The the room was old in every aspect with ZERO update or technology such as automation, smart controls etc. As for the bathroom, it takes you back to the 80's with no water pressure in the shower besides the difficulty in operating the hot water faucet. To top it all, the management decided to close down the lobby on Tuesday Dec 10th for a total renovation, thus making the stay more uncomfortable, A GREAT TIME TO RENOVATE, A FEW DAYS BEFORE THE HOLIDAYS !!!!!!!!!!! This property simply has nothing to do with the Four Seasons, except its name.
10.0 Excellent
Pros: Excelente servicio
Cons: They’re remodeling and is a little uncomfortable. The restaurant is small
10.0 Excellent
Pros: Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Cons:
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 2 minutes by foot from Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 12500 square feet (1161 square meters), including conference space.
Flagship of the Park Hyatt brand, offering a unique alternative to your traveler's current luxury options. State of the art guest rooms featuring flat screen TV, high speed internet access. Luxury bathrooms with over-sized soaking bathtubs, dual vanities, separate shower stall and flat-screen TV. Complimentary clothes pressing and shoe shine, nightly turn-down amenity and twice daily maid service. Complimentary courtesy car for use w/i 2 miles of hotel for outbound transportation only.
Overall 9.2 Excellent
Based on 834 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Very modern and chic
Excellent
10.0
Pros: Location was great, very good customer service and clean beautiful rooms
Excellent
10.0
Pros: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.
Excellent
9.0
Pros: Staff help and friendliness was wondeful!! Location is fantastic!!
Excellent
8.0
Excellent
10.0
Pros: The hotel is beautiful and in a fantastic location within walking distance of many many stores and restaurants. The spa tub in the room was huge and incredible.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Staff is exceptional
Okay
5.0
Pros: The hotel was in a great location. The room was beautiful and the staff was amazing.
Excellent
10.0
Pros: Convenient to restaurants, shopping, sights
Excellent
10.0
Pros: The front desk is AMAZING
Excellent
10.0
Pros: We had a most enjoyable escape to Chicago at The Park Hyatt. The room was luxurious and quiet. It had a wonderful bathtub, remote controlled darkening shades, and most comfortable king size bed. The workout room was excellent too. The location is in the heart of the city and we walked to breakfast, lunch & dinner from there. I highly recommend a stay in Chicago at The Park Hyatt.
Details
Reviews
Overall 9.2 Excellent
Based on 834 reviews
Bar
10.0
Pool
9.6
Location
9.6
Service
8.9
Room
8.6
Comfort
8.5
Food
8.1
Wellness Area
7.9
WiFi
7.8
Breakfast
7.1
Cleanliness
5.9
Location
9.6
Service
8.8
Food
8.2
Room
8.0
Cleanliness
6.0
Location
9.6
Service
8.9
Comfort
8.7
Room
8.2
Location
9.6
Service
9.0
Room
8.0
10.0 Excellent
Pros: Very modern and chic
Cons:
10.0 Excellent
Pros: Location was great, very good customer service and clean beautiful rooms
Cons: expense of overnight parking was a bit much
10.0 Excellent
Pros: The service was amazing and the room was incredible. We had a great view of the water tower and it was super quiet.
Cons:
9.0 Excellent
Pros: Staff help and friendliness was wondeful!! Location is fantastic!!
Cons: The bed had a mattress cove/pad that was uncomfortable and did not stay in place. It bunch up under your body when you moved. Not the best!!
8.0 Excellent
Pros:
Cons: The food should've been much better, especially for the price.
10.0 Excellent
Pros: The hotel is beautiful and in a fantastic location within walking distance of many many stores and restaurants. The spa tub in the room was huge and incredible.
Cons:
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Staff is exceptional
Cons: Info about Thanksgiving buffet was not clear
5.0 Okay
Pros: The hotel was in a great location. The room was beautiful and the staff was amazing.
Cons: I wish the refrigerator allowed room for guest to chill pop or milk.
10.0 Excellent
Pros: Convenient to restaurants, shopping, sights
Cons: The hotel and staff were exceptional!!
10.0 Excellent
Pros: The front desk is AMAZING
Cons:
10.0 Excellent
Pros: We had a most enjoyable escape to Chicago at The Park Hyatt. The room was luxurious and quiet. It had a wonderful bathtub, remote controlled darkening shades, and most comfortable king size bed. The workout room was excellent too. The location is in the heart of the city and we walked to breakfast, lunch & dinner from there. I highly recommend a stay in Chicago at The Park Hyatt.
Cons:
Flagship of the Park Hyatt brand, offering a unique alternative to your traveler's current luxury options. State of the art guest rooms featuring flat screen TV, high speed internet access. Luxury bathrooms with over-sized soaking bathtubs, dual vanities, separate shower stall and flat-screen TV. Complimentary clothes pressing and shoe shine, nightly turn-down amenity and twice daily maid service. Complimentary courtesy car for use w/i 2 miles of hotel for outbound transportation only.
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Overall 9.1 Excellent
Based on 1,341 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: the room was great, the bed was the best ever and of course it had an expresso machine in the room. the hotel bar and restaurant were outstanding! the staff was very knowledgeable and friendly. I'd definitely stay again.
Good
7.1
Pros: The location and easy access to the water tower
Good
6.0
Pros: Great location and room was large and clean.
Excellent
9.0
Excellent
8.0
Pros: Location.
Excellent
9.0
Pros: The hotel staff was courteous and very helpful. I would definitely stay here again.
Excellent
8.0
Pros: Staff was very courteous and room and property was clean.
Excellent
10.0
Pros: Great location, great views
Excellent
10.0
Pros: Everything.
Poor
1.0
Pros: The location is the only thing I like about this hotel.
Excellent
10.0
Pros: It’s a beautiful hotel perfectly situated in the heart of the city!
Excellent
10.0
Pros: The staff was excellent
Details
Reviews
Overall 9.1 Excellent
Based on 1,341 reviews
Location
9.7
Service
9.0
Pool
8.8
Wellness Area
8.5
Amenities
8.1
Room
8.0
Food
7.9
Breakfast
7.8
WiFi
7.4
Cleanliness
5.2
Value
4.1
Location
9.6
Service
9.2
Amenities
8.3
Room
7.5
Cleanliness
5.2
Service
9.1
Room
7.6
Room
7.2
10.0 Excellent
Pros: the room was great, the bed was the best ever and of course it had an expresso machine in the room. the hotel bar and restaurant were outstanding! the staff was very knowledgeable and friendly. I'd definitely stay again.
Cons:
7.1 Good
Pros: The location and easy access to the water tower
Cons: Not impress with the decor. Everything seems so outdated
6.0 Good
Pros: Great location and room was large and clean.
Cons: Says check-in is at 3 but they were unable to get us into our room for several hours.
9.0 Excellent
Pros:
Cons: No free internet access in room, no free breakfast, car parking was expensive
8.0 Excellent
Pros: Location.
Cons: Valet was late and disorganized
9.0 Excellent
Pros: The hotel staff was courteous and very helpful. I would definitely stay here again.
Cons:
8.0 Excellent
Pros: Staff was very courteous and room and property was clean.
Cons: Pool was closed and constantly put on long holds when trying to contact front desk or concierge. Definitely get more for your money surrounding 5 star hotels in the area.
10.0 Excellent
Pros: Great location, great views
Cons: Na
10.0 Excellent
Pros: Everything.
Cons:
1.0 Poor
Pros: The location is the only thing I like about this hotel.
Cons: I have been to three star hotels better than this. I'm very disappointed in the Ritz-Carlton for this crappy hotel. This has to be their crappiest hotel ever. I'm a Ritz-Carlton fan, I've been to multiple properties. I DID NOT LIKE ANYTHING ABOUT THIS...
10.0 Excellent
Pros: It’s a beautiful hotel perfectly situated in the heart of the city!
Cons:
10.0 Excellent
Pros: The staff was excellent
Cons:
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,700 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Good
6.0
Pros: The location was easy to find.
Mediocre
2.0
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Excellent
10.0
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Mediocre
3.0
Excellent
10.0
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Excellent
10.0
Pros: The location
Mediocre
3.0
Excellent
10.0
Pros: The property was in excellent location in downtown Chicago. Right next to Northwestern Hospital where we needed to be. Restaurants close
Excellent
10.0
Pros: comfort
Good
6.0
Pros: Nice lobby
Excellent
10.0
Pros: Spacious rooms and great gym facilities.
Details
Reviews
Overall 8.9 Excellent
Based on 3,700 reviews
Location
9.4
Vibe
9.3
Cleanliness
9.0
Service
8.7
Room
8.4
Wellness Area
8.3
WiFi
7.7
Breakfast
7.1
Pool
5.7
Location
9.2
Cleanliness
9.0
Service
8.8
Wellness Area
8.7
Room
8.1
Breakfast
6.6
Pool
6.2
Value
5.8
Location
9.5
Cleanliness
9.1
Service
8.8
Wellness Area
8.3
Room
8.2
Comfort
8.0
Breakfast
7.3
Pool
5.6
Location
9.3
Cleanliness
9.0
Service
8.6
Room
8.1
Comfort
7.6
Breakfast
7.1
Location
8.7
Cleanliness
8.6
Service
8.5
Room
8.0
Food
7.3
Breakfast
6.9
Value
5.7
9.0 Excellent
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Cons:
6.0 Good
Pros: The location was easy to find.
Cons: They charged me twice for a 1 night stay over $---. Had to get my bank involved.
2.0 Mediocre
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Cons: Plumbing was worse; evertime the next room flushes or turns a faucet on ( seems like they were doing it all night ) there was a big banging inside the falls from the plumbing.
10.0 Excellent
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Cons:
3.0 Mediocre
Pros:
Cons: Hot tub was cold. Things were broken in the room
10.0 Excellent
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Cons:
10.0 Excellent
Pros: The location
Cons:
3.0 Mediocre
Pros:
Cons: check-in was horrible for me ..worst experience ever.. the staff was no so nice n the night manager wasnt so pleasant either
10.0 Excellent
Pros: The property was in excellent location in downtown Chicago. Right next to Northwestern Hospital where we needed to be. Restaurants close
Cons: There was nothing to not like
10.0 Excellent
Pros: comfort
Cons: n/a
6.0 Good
Pros: Nice lobby
Cons: Bed was very uncomfortable and people weren't very friendly
10.0 Excellent
Pros: Spacious rooms and great gym facilities.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,333 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: They have a great hotel right on Michigan Avenue. So close to all of the best shopping areas and restaurants. They also have a restaurant inside the hotel with an absolutely beautiful and delicious breakfast/brunch buffet. Great staff, very friendly and accommodating.
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
8.0
Pros: The room was amazing! The view was MAGICAL! My man and I can’t wait to return!
Good
7.0
Excellent
10.0
Pros: Great Spacious room. Perfect location for walking the miracle mile. All the staff were friendly and helpful, particularly under the circumstances.
Excellent
9.0
Pros: The location was perfect, the cleanliness, the staff, the restaurant and the front desk Most importantly when I requested a late checkout due to a late night international flight they approved my request to check out at 5 pm. The Omni Chicago was a great experience and it would be my first choice on my next trip to Chicago Thanks Omni Chicago
Excellent
10.0
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Excellent
10.0
Pros: Rooms and room service were great - good pool and hot tub for families
Excellent
10.0
Pros: Location!! This could not be in a better spot...literally 20 ft off Michigan Ave...steps from multiple restaurants, breakfast places, shopping and sites to see. Doorman were the best-friendly and helpful. Staff always Uber friendly. Upscale and clean!
Excellent
9.6
Pros: The staff was super awesome and friendly. It was very clean. Loved the 2 entrances to the bathroom from either the living room or the bedroom. Room service was excellent. Comfortable beds. Would definitely stay there again.
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,333 reviews
Location
9.6
Service
9.0
Room
7.6
Breakfast
6.6
Pool
6.5
Cleanliness
6.3
WiFi
6.2
Value
5.4
Location
9.6
Service
9.0
Breakfast
6.5
Pool
6.5
Room
6.4
Comfort
6.3
Cleanliness
5.9
Value
5.1
WiFi
4.6
Location
9.7
Service
9.0
Room
6.9
Comfort
6.8
Cleanliness
6.2
Value
5.1
Location
9.6
Service
8.9
Comfort
7.2
Room
6.9
Location
9.6
Comfort
7.3
Room
7.3
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
10.0 Excellent
Pros: They have a great hotel right on Michigan Avenue. So close to all of the best shopping areas and restaurants. They also have a restaurant inside the hotel with an absolutely beautiful and delicious breakfast/brunch buffet. Great staff, very friendly and accommodating.
Cons:
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
8.0 Excellent
Pros: The room was amazing! The view was MAGICAL! My man and I can’t wait to return!
Cons: The demonstration (striking) the housekeeping department was doing at 7A.
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
10.0 Excellent
Pros: Great Spacious room. Perfect location for walking the miracle mile. All the staff were friendly and helpful, particularly under the circumstances.
Cons: Not a fan of sliding doors in the bathroom
9.0 Excellent
Pros: The location was perfect, the cleanliness, the staff, the restaurant and the front desk Most importantly when I requested a late checkout due to a late night international flight they approved my request to check out at 5 pm. The Omni Chicago was a great experience and it would be my first choice on my next trip to Chicago Thanks Omni Chicago
Cons:
10.0 Excellent
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Cons: Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.
10.0 Excellent
Pros: Rooms and room service were great - good pool and hot tub for families
Cons: It was pretty stellar
10.0 Excellent
Pros: Location!! This could not be in a better spot...literally 20 ft off Michigan Ave...steps from multiple restaurants, breakfast places, shopping and sites to see. Doorman were the best-friendly and helpful. Staff always Uber friendly. Upscale and clean!
Cons: Free breakfast would’ve been nice—-but finding the Sunny Side up cafe around the corner made up for it. My fav dining experience the entire trip!
9.6 Excellent
Pros: The staff was super awesome and friendly. It was very clean. Loved the 2 entrances to the bathroom from either the living room or the bedroom. Room service was excellent. Comfortable beds. Would definitely stay there again.
Cons: The tv in the bedroom needs a swivel because only the person in the right double bed can see the tv. It’s flat to the wall. If you have a queen or king room you wouldn’t need the swivel arm on tv
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
With a stay at Ivy Boutique Hotel in Chicago (Near North Side), you'll be steps from Michigan Avenue and 6 minutes by foot from Tribune Tower. Featured amenities include a computer station, luggage storage, and coffee/tea in a common area.
Overall 8.9 Excellent
Based on 1,369 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
6.0
Pros: The location of the hotel was perfect. Also I enjoyed the soaking tub.
Okay
5.0
Pros: Good size rooms for it's location. Staff was very friendly.
Excellent
10.0
Pros: We had a perfect experience!
Excellent
9.0
Pros: I loved the bathroom, there was his and her sinks, a deep soaking tub, a spacious stand in shower and a tv. The bed was super comfortable and everything was clean and luxurious. The staff was friendly and helpful. I'd definitely love to stay here again!
Poor
1.0
Pros: The location was fairly good. It wasn’t too far of a walk to the magnificent mile. Another thing that I liked was that the elevators only responded using your hotel key. That means people that come in off the street could not access the rooms.
Excellent
8.0
Pros: Beds were soft , loved the location , room and property was elegant very beautiful
Excellent
9.0
Pros: Location was nice. Room set up was nice
Poor
1.0
Excellent
9.0
Pros: Wonderful showers. Helpful staff
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Spacious and comfortable room
Poor
1.0
Pros: The hotel seems secure. You needed your hotel key in order to even access the elevators and go to the levels with the rooms.
Details
Reviews
Overall 8.9 Excellent
Based on 1,369 reviews
Location
9.5
Vibe
9.0
Comfort
8.5
Room
8.5
Service
7.8
Bar
7.0
Breakfast
6.3
Wellness Area
5.0
WiFi
2.1
Location
9.6
Comfort
8.6
Room
8.6
Service
7.9
Cleanliness
7.3
Bar
6.9
Location
9.7
Comfort
8.3
Room
8.2
Service
7.6
Bar
6.7
Location
9.5
Comfort
8.5
Room
7.8
Service
7.7
Amenities
6.8
Location
9.6
Room
8.3
Comfort
8.3
Service
7.3
6.0 Good
Pros: The location of the hotel was perfect. Also I enjoyed the soaking tub.
Cons: The room was not clean. The living room are was dirty. There were stains on the desk that could have been easily wiped off. When we sat on the sofa we heard coins falling behind the sof.
5.0 Okay
Pros: Good size rooms for it's location. Staff was very friendly.
Cons: They sent me an email our first night and offered an upgrade for a small additional fee. I accepted the offer and the automated reply indicated that they would confirm shortly. I never heard another word about it.
10.0 Excellent
Pros: We had a perfect experience!
Cons: No.
9.0 Excellent
Pros: I loved the bathroom, there was his and her sinks, a deep soaking tub, a spacious stand in shower and a tv. The bed was super comfortable and everything was clean and luxurious. The staff was friendly and helpful. I'd definitely love to stay here again!
Cons: The walls were thin so you could easily hear noise if you were in the hallway. And the view was definitely sucky. It was of the back of some old building. Other than that everything else was great!
1.0 Poor
Pros: The location was fairly good. It wasn’t too far of a walk to the magnificent mile. Another thing that I liked was that the elevators only responded using your hotel key. That means people that come in off the street could not access the rooms.
Cons: The staff here are horrible. None of them knew what they were doing. We had several people promise to do things for us and they did not come through. The manager has no idea what his staff members are doing, and most of them were rude.
8.0 Excellent
Pros: Beds were soft , loved the location , room and property was elegant very beautiful
Cons: broke & splattered everywhere I had to clean it. Very inconvenient for my stay. Also, tv in the bathroom wasn’t working. They could’ve changed the room, I told somebody at the front nothing happened. Also not enough towels and no toilet paper.
9.0 Excellent
Pros: Location was nice. Room set up was nice
Cons: Suite was next to a building and no view and it was supposed to be a king suite
1.0 Poor
Pros:
Cons: The staff was very rude. There wasn’t a restaurant on site, only room service. House keeping never cleaned our room or replaced towels during our stay. We booked a three night stay. We only stayed two days, one night. This was not 4 1/2 sta
9.0 Excellent
Pros: Wonderful showers. Helpful staff
Cons: I disliked the bed frames. They stick out so far that you hit your ankle constantly; very painful in the middle of the night!
10.0 Excellent
Pros: Everything
Cons: I travel a lot and ivy was one of the best
10.0 Excellent
Pros: Spacious and comfortable room
Cons: Bathroom floors could've been cleaned up more
1.0 Poor
Pros: The hotel seems secure. You needed your hotel key in order to even access the elevators and go to the levels with the rooms.
Cons: The staff is horrible. The manager has no idea what the staff members are doing, and he doesn’t know himself what he is doing. On several occasions our card became in active and they didn’t even know how to re-set it. We had a horrible exper
With a stay at Ivy Boutique Hotel in Chicago (Near North Side), you'll be steps from Michigan Avenue and 6 minutes by foot from Tribune Tower. Featured amenities include a computer station, luggage storage, and coffee/tea in a common area.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.8 Excellent
Based on 3,237 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.0
Pros: Comfortable bed Clean Nice bathroom Service Location
Excellent
9.0
Pros: Gorgeous and comfortable room staff was very helpful and professional
Excellent
10.0
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Good
7.0
Pros: I enjoyed the location and the breakfast the most.
Excellent
10.0
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Good
7.1
Excellent
10.0
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Excellent
10.0
Pros: The staff was extremely welcoming and helpful.
Excellent
9.0
Pros: Location and staff were outstanding.
Excellent
10.0
Pros: Cleanliness of the facility. Attentiveness of the staff
Excellent
10.0
Pros: Clean , amazing
Excellent
8.0
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Details
Reviews
Overall 8.8 Excellent
Based on 3,237 reviews
Location
9.5
Beach
9.3
Service
8.5
Vibe
8.4
Breakfast
7.9
Comfort
6.2
Room
5.9
WiFi
4.9
Cleanliness
3.9
Location
9.6
Service
8.3
Vibe
8.1
Breakfast
7.7
Comfort
5.9
Room
4.8
Cleanliness
3.6
Location
9.6
Service
8.4
Breakfast
8.1
Vibe
8.1
Comfort
6.0
Room
5.4
Cleanliness
4.1
Location
9.6
Service
8.4
Vibe
7.7
Room
5.5
Location
9.4
Service
8.7
Room
5.4
7.0 Good
Pros: Comfortable bed Clean Nice bathroom Service Location
Cons: The layout of the room.
9.0 Excellent
Pros: Gorgeous and comfortable room staff was very helpful and professional
Cons: No free wifi in the room - nowadays, that should be a given
10.0 Excellent
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Cons:
7.0 Good
Pros: I enjoyed the location and the breakfast the most.
Cons: The room was very beat up and needed work. There were stains on counter top and rug was pulling away from wall.
10.0 Excellent
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Cons:
7.1 Good
Pros:
Cons: The food was disappointing. It was cold when we got it. For the price we paid it should be hot when it comes to the table. They also didn’t have Refrigerator in the room.
10.0 Excellent
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Cons:
10.0 Excellent
Pros: The staff was extremely welcoming and helpful.
Cons: Parking is expensive. But it always is in downtown Chicago.
9.0 Excellent
Pros: Location and staff were outstanding.
Cons: Just a little item. The pillows need to be more comfortable
10.0 Excellent
Pros: Cleanliness of the facility. Attentiveness of the staff
Cons: Breakfast buffet quality. Server (Guillermo) was EXCELLENT!! 10
10.0 Excellent
Pros: Clean , amazing
Cons: No microwave
8.0 Excellent
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Cons: My room didn't have a mini fridge which was slightly convenient. One of my closet doors didn't open so I didn't have access to a chest of drawers to put my things in. The staff was slightly brusque and the doormen never opened a door for me.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Trendy and trendsetting, the 4-star Chicago Marriott Downtown Magnificent Mile provides chic comfort in a vibrant city center location. Relax in beautifully appointed hotel rooms and suites, featuring modern furnishings, thoughtful amenities and exceptional views of the city and Lake Michigan. Stroll Mag Mile and visit one-of-a-kind boutiques and celebrated attractions, including Shedd Aquarium, Wrigley Field, Navy Pier and United Center. Host your most important events in 64,647 square feet of versatile function space, enhanced by expert planners, custom catering and on-site meeting services. After a day exploring the Windy City, treat yourself to farm-to-table cuisine that celebrates nature’s seasonal bounty, and the Midwest’s gastronomic heritage at Harvest and Reviver, our on-site restaurants. Travel brilliantly when you stay at Chicago Marriott Downtown Magnificent Mile, placing the best of the city at your doorstep.
Overall 8.7 Excellent
Based on 2,595 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Comfortable and as quiet as one can expect in a city centre location
Good
7.9
Pros: The rooms are very efficiently laid out and small. Comfortable space is well used
Excellent
9.0
Pros: Location is perfect!
Excellent
9.0
Excellent
10.0
Pros: Great location and great ammenities. Really enjoyed staying here.
Excellent
9.0
Pros: Very nice hotel
Excellent
10.0
Pros: Hands down the best hotel I have stayed at! Amazing location, clean and gorgeous inside!
Excellent
8.8
Pros: I didn’t know my stay included breakfast. That was a nice surprise. Also, saved money booking on this app.
Okay
5.0
Excellent
9.0
Pros: Great location.
Excellent
9.0
Pros: Location and view
Okay
4.8
Pros: Good location
Details
Reviews
Overall 8.7 Excellent
Based on 2,595 reviews
Location
9.5
Wellness Area
8.9
Service
8.6
Room
8.2
Breakfast
7.1
WiFi
6.3
Comfort
5.3
Value
5.1
Location
9.5
Service
8.5
Room
7.3
Breakfast
6.9
Comfort
4.8
Value
4.7
WiFi
4.7
Location
9.2
Service
8.7
Bar
8.1
Room
7.5
Cleanliness
7.4
Comfort
5.1
Location
9.6
Service
8.8
Room
7.7
Vibe
7.7
Amenities
6.8
Service
8.2
Room
7.9
8.0 Excellent
Pros: Comfortable and as quiet as one can expect in a city centre location
Cons: Bathroom light switch - v confusing
7.9 Good
Pros: The rooms are very efficiently laid out and small. Comfortable space is well used
Cons: Bathroom basic hated that there is no robe to use
9.0 Excellent
Pros: Location is perfect!
Cons: When I arrived there was food from the previous guest in my fridge. I reported it but no one ever came to clean it
9.0 Excellent
Pros:
Cons: Sink water taps take time to get it the right temperature Shower water temperature same thing takes way too long to get it right
10.0 Excellent
Pros: Great location and great ammenities. Really enjoyed staying here.
Cons: No.
9.0 Excellent
Pros: Very nice hotel
Cons:
10.0 Excellent
Pros: Hands down the best hotel I have stayed at! Amazing location, clean and gorgeous inside!
Cons: No! Everything was perfect!
8.8 Excellent
Pros: I didn’t know my stay included breakfast. That was a nice surprise. Also, saved money booking on this app.
Cons:
5.0 Okay
Pros:
Cons: Rooms were small ; workers were rather bland
9.0 Excellent
Pros: Great location.
Cons:
9.0 Excellent
Pros: Location and view
Cons: Rooms were a little small, but overall good hotel.
4.8 Okay
Pros: Good location
Cons: Room not clean. Shower terrible.
Trendy and trendsetting, the 4-star Chicago Marriott Downtown Magnificent Mile provides chic comfort in a vibrant city center location. Relax in beautifully appointed hotel rooms and suites, featuring modern furnishings, thoughtful amenities and exceptional views of the city and Lake Michigan. Stroll Mag Mile and visit one-of-a-kind boutiques and celebrated attractions, including Shedd Aquarium, Wrigley Field, Navy Pier and United Center. Host your most important events in 64,647 square feet of versatile function space, enhanced by expert planners, custom catering and on-site meeting services. After a day exploring the Windy City, treat yourself to farm-to-table cuisine that celebrates nature’s seasonal bounty, and the Midwest’s gastronomic heritage at Harvest and Reviver, our on-site restaurants. Travel brilliantly when you stay at Chicago Marriott Downtown Magnificent Mile, placing the best of the city at your doorstep.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Overall 8.7 Excellent
Based on 2,433 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Clean updated rooms. Location. Great staff
Excellent
10.0
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Good
6.0
Pros: The girl gave us a key to a room somebody else stayed in.. the guy was very angry and cussed us out and my kids was terrified. It was a awful mistake she made and it could’ve caused us our life
Good
6.0
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Okay
4.8
Pros: Bed comfortable
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Excellent
8.0
Pros: Great location Friendly staff Very clean!
Excellent
9.1
Pros: Great location, nice staff.
Okay
5.8
Pros: Location
Excellent
9.0
Pros: Very friendly staff.
Details
Reviews
Overall 8.7 Excellent
Based on 2,433 reviews
Beach
10.0
Location
9.3
Room
8.3
Service
8.2
Pool
7.1
Breakfast
5.2
Wellness Area
4.8
WiFi
4.0
Location
9.4
Service
8.3
Room
8.0
Pool
7.4
Vibe
5.5
Breakfast
5.3
Amenities
5.2
WiFi
3.5
Location
9.4
Room
8.1
Service
7.8
Value
6.0
Vibe
5.7
Breakfast
4.9
Location
9.1
Service
8.3
Room
8.2
Comfort
8.2
Value
5.0
WiFi
1.9
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Clean updated rooms. Location. Great staff
Cons: Parking fees a bit high
10.0 Excellent
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Cons: No
6.0 Good
Pros: The girl gave us a key to a room somebody else stayed in.. the guy was very angry and cussed us out and my kids was terrified. It was a awful mistake she made and it could’ve caused us our life
Cons: Just the room mix up.. the key to other guess room. Me and my family could’ve gotten hurt or killed walk-in in there
6.0 Good
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Cons: There was mould in my bathroom and blood on the wall. Complained about the mould, supervisor was sent immediately, but didn’t ever receive any apologies from staff. The room was actually quite dirty, and attention to detail when cleaning just wasn'
4.8 Okay
Pros: Bed comfortable
Cons: Staff was terribly rude
9.0 Excellent
Pros: Location
Cons: Some issues with valet
10.0 Excellent
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Cons: Nothing.
8.0 Excellent
Pros: Great location Friendly staff Very clean!
Cons:
9.1 Excellent
Pros: Great location, nice staff.
Cons: Remotes for TV’s need new batteries or replaced hard to use.
5.8 Okay
Pros: Location
Cons: Room cleanliness, odd smell upon entering room, Bath area shower too small. Bath vanity had multiple spider webs in sight near vanity supplies. Wanted to be honest but polite to the brand.
9.0 Excellent
Pros: Very friendly staff.
Cons: Room contained only a shower stall as opposed to a shower/bathtub and the stall was equipped with a wall mounted showerhead as opposed to a tethered shower wand.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Thrive on Chicago's Gold Coast. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theaters and downtown attractions such as The Art Institute, Navy Pier, Grant Park and Wrigley Field. Make the most of our location on the Magnificent Mile with a full day of activities, then reset at our Body Rituals Boutique Spa. Other hotel amenities include a WestinWORKOUT® Fitness Studio and the perfect balance of surf and turf at The Grill on the Alley, our signature restaurant with a spot on the Fine Dining Hall of Fame by Nation's Restaurant News. Plan thoughtful downtown meetings and celebrations in more than 36,000 square feet of well-appointed event space, boasting natural light, custom catering and expert guidance. Find your respite in spacious hotel rooms and suites featuring sweeping views, a Heavenly® Bed and relaxing bath amenities. Elevated experiences await on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Overall 8.7 Excellent
Based on 1,771 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The location was nice and staff helpful!
Okay
5.0
Good
6.0
Pros: Nothing
Excellent
10.0
Pros: Very nice hotel in a great location!
Okay
4.0
Pros: LOCATION
Excellent
9.0
Pros: The bed and location were awesome. The elevator was very quick and the lobby was very nice.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: great staff members and very helpful! Cheerfully helped and accommodated a 2 pm late checkout.
Excellent
10.0
Pros: It was in the perfect location not too far from everything and we was able to have a nice room thanks to the receptionist she was very accommodating to our needs.
Excellent
10.0
Pros: Location was so perfect!
Excellent
8.0
Pros: the beds
Excellent
9.0
Pros: Charming door man Location is exceptional
Details
Reviews
Overall 8.7 Excellent
Based on 1,771 reviews
Location
9.4
Bar
8.9
Service
8.7
Cleanliness
8.5
Breakfast
8.2
Room
8.0
WiFi
6.9
Amenities
6.0
Value
5.0
Location
9.4
Cleanliness
8.8
Service
8.7
Room
8.0
Comfort
6.9
Amenities
5.6
Value
5.3
Location
9.5
Service
8.6
Room
7.5
Location
9.4
Service
8.5
Room
7.4
Comfort
6.9
Vibe
6.8
10.0 Excellent
Pros: The location was nice and staff helpful!
Cons: Yes, the toilet in our room made nice all night which is the reason I didn't rate the room a 10. Please let the hotel know they should repair the toilet in room 610.
5.0 Okay
Pros:
Cons: No comments really bad experience
6.0 Good
Pros: Nothing
Cons: The room had some cleanliness issues and maintenance issues.
10.0 Excellent
Pros: Very nice hotel in a great location!
Cons:
4.0 Okay
Pros: LOCATION
Cons: VERY RUN DOWN, SCANTY STAFF, POOR CUSTOMER SERVICE
9.0 Excellent
Pros: The bed and location were awesome. The elevator was very quick and the lobby was very nice.
Cons: The hot water came out as a trickle. My only concern. It was winter so a shower was like dry cleaning.
9.0 Excellent
Pros: Location
Cons: No parking
10.0 Excellent
Pros: great staff members and very helpful! Cheerfully helped and accommodated a 2 pm late checkout.
Cons:
10.0 Excellent
Pros: It was in the perfect location not too far from everything and we was able to have a nice room thanks to the receptionist she was very accommodating to our needs.
Cons: Everything was great
10.0 Excellent
Pros: Location was so perfect!
Cons:
8.0 Excellent
Pros: the beds
Cons: Many things were closed
9.0 Excellent
Pros: Charming door man Location is exceptional
Cons: Staff on front desk were unresponsive when I tried to check out - ended up just leaving keys in express box.
Thrive on Chicago's Gold Coast. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theaters and downtown attractions such as The Art Institute, Navy Pier, Grant Park and Wrigley Field. Make the most of our location on the Magnificent Mile with a full day of activities, then reset at our Body Rituals Boutique Spa. Other hotel amenities include a WestinWORKOUT® Fitness Studio and the perfect balance of surf and turf at The Grill on the Alley, our signature restaurant with a spot on the Fine Dining Hall of Fame by Nation's Restaurant News. Plan thoughtful downtown meetings and celebrations in more than 36,000 square feet of well-appointed event space, boasting natural light, custom catering and expert guidance. Find your respite in spacious hotel rooms and suites featuring sweeping views, a Heavenly® Bed and relaxing bath amenities. Elevated experiences await on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Located in Chicago (Near North Side), Cambria Hotel Chicago Magnificent Mile is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel features 3000 square feet (279 square meters) of event facilities.
Overall 8.7 Excellent
Based on 978 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Excellent
10.0
Pros: Loved the location friendly staff
Okay
4.0
Pros: The room was nice, quiet ad with a decent view.
Good
7.5
Excellent
9.0
Pros: The location was perfect, and the Staff could not have been nicer.
Poor
1.0
Pros: Location
Good
7.0
Pros: Room size was great and good pricing.
Excellent
10.0
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Excellent
9.0
Excellent
10.0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
10.0
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Excellent
9.0
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Good
7.0
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Good
7.3
Pros: Close to great retail stores
Good
7.3
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Good
6.0
Pros: Location was excellent. Rooms were modern and comfortable.
Good
7.3
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Okay
4.0
Pros: Location
Good
6.8
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Excellent
8.0
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
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Cons: $self.cons
Good
7.6
Pros: The staff was excellent and very helpful.
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Cons: $self.cons
Excellent
8.0
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Details
Reviews
Overall 8.7 Excellent
Based on 978 reviews
Cleanliness
9.0
Comfort
8.7
Location
9.4
Services
8.5
Staff
8.6
Value for money
8.1
8.0 Excellent
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Cons: No free breakfast
10.0 Excellent
Pros: Loved the location friendly staff
Cons: Nothing everything was perfect
4.0 Okay
Pros: The room was nice, quiet ad with a decent view.
Cons: The hotel did not inform me about extra charges for the things I did not use.
7.5 Good
Pros:
Cons: The elevators were small and old.
9.0 Excellent
Pros: The location was perfect, and the Staff could not have been nicer.
Cons: n/a
1.0 Poor
Pros: Location
Cons: The front desk staff was rude. She would not provide check out itemized receipt. When I insisted on getting the check out receipt she said She did not like my attitude and threatened to call police. It was a disturbing experience.
7.0 Good
Pros: Room size was great and good pricing.
Cons: Nothing special about food service or staff - all coffee in a "to go" container? Can't blame the staff - it's a heavily discounted hotel in downtown Chicago and I doubt that people are getting paid enough to do more than they need to.
10.0 Excellent
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Cons:
9.0 Excellent
Pros:
Cons: Tight bathroom
10.0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
10.0 Excellent
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Cons: Nope!
9.0 Excellent
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Cons: Wish there was a ventilator fan in the bathroom
7.0 Good
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Cons: I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.
7.3 Good
Pros: Close to great retail stores
Cons: No dislikes
7.3 Good
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Cons: None
6.0 Good
Pros: Location was excellent. Rooms were modern and comfortable.
Cons: Noise from the ambulances and construction. Crappy attitude from bar staff on balcony.
7.3 Good
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Cons: I wish the price of the room included breakfast. There wasn't even complimentary coffee offered in the lobby. I had to pay $2.50. There was a coffee maker in the room but it just isn't the same. Get rid of the coffee makers and have pots of fresh coffee available in the lobby.
4.0 Okay
Pros: Location
Cons: Loud, 1st night people shouting 2:30 am in the corridor, 2nd night wake up service in person knocking the doors, once no refill of coffee pads, never replacement of bottles in the bathroom (shampoo etc), before check out I wanted to get ready for my long trip back, but the room service had started cleaning and I found everything misplaced, the bathroom under water, cups on the carpet, no apoligies
6.8 Good
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Cons: Nothing too bad. Just to be aware that it's under renovation, so the facade isn't as attractive as you would expect. But don't be put off, the rooms are beautiful and luxurious with all mod cons.
8.0 Excellent
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
7.6 Good
Pros: The staff was excellent and very helpful.
8.0 Excellent
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Cons: NA
Located in Chicago (Near North Side), Cambria Hotel Chicago Magnificent Mile is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel features 3000 square feet (279 square meters) of event facilities.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
Overall 8.6 Excellent
Based on 4,760 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Free breakfast and happy hour
Excellent
10.0
Pros: Service, ambiance, cocktail hour, rooms are spotless!
Excellent
10.0
Pros: Las personas son muy atentas, y el hotel queda cerca de muchis sitios turÃsticos
Excellent
10.0
Pros: The breakfast, the room and the staff all make this an A++
Excellent
10.0
Pros: Great environment
Okay
5.0
Excellent
10.0
Pros: I love staying here, in the heart of basically everything! Never had a bad stay
Excellent
9.0
Pros: Everything!
Excellent
10.0
Pros: Breakfast and the drinks were great! Staff were really nice
Good
7.0
Pros: The location
Excellent
10.0
Pros: The setup
Excellent
10.0
Pros: It's beautiful and friendly staff.
Details
Reviews
Overall 8.6 Excellent
Based on 4,760 reviews
Location
9.0
Bar
8.4
Service
8.4
Breakfast
8.4
Value
7.7
Room
7.7
Cleanliness
6.4
WiFi
6.1
Wellness Area
5.1
Pool
3.6
Location
8.9
Service
8.8
Breakfast
8.3
Bar
8.3
Room
7.0
Cleanliness
6.3
WiFi
3.9
Pool
3.7
Location
9.3
Breakfast
8.4
Bar
8.2
Service
7.9
Value
7.2
Room
7.1
Food
6.6
Cleanliness
5.9
Location
9.0
Breakfast
8.4
Service
8.2
Comfort
7.8
Value
7.7
Room
7.3
Cleanliness
6.3
Breakfast
8.3
Room
7.3
10.0 Excellent
Pros: Free breakfast and happy hour
Cons: Setup on getting to street level and parking garage.
10.0 Excellent
Pros: Service, ambiance, cocktail hour, rooms are spotless!
Cons: No
10.0 Excellent
Pros: Las personas son muy atentas, y el hotel queda cerca de muchis sitios turÃsticos
Cons: Todo me gustó
10.0 Excellent
Pros: The breakfast, the room and the staff all make this an A++
Cons: I coldn't stay longer because I had to go.
10.0 Excellent
Pros: Great environment
Cons:
5.0 Okay
Pros:
Cons: bathroom broken shower on/off handle , broken sink stopper , sitting room seat cushions slide off couch very easily , and lack of natural light in sitting room ,
10.0 Excellent
Pros: I love staying here, in the heart of basically everything! Never had a bad stay
Cons: Rooms could have been a little cleaner
9.0 Excellent
Pros: Everything!
Cons:
10.0 Excellent
Pros: Breakfast and the drinks were great! Staff were really nice
Cons: Nothing
7.0 Good
Pros: The location
Cons: The indoor pool was cold.
10.0 Excellent
Pros: The setup
Cons: No
10.0 Excellent
Pros: It's beautiful and friendly staff.
Cons: Every single person trying to sell the honor package it was to much sales and when you are think they are Judy being kind they try and sell you the honors package Mabey once when you check in but not 2 additional times.
The Embassy Suites Chicago Downtown Magnificent Mile is a sleek and upscale 4 Diamond property located in Downtown Chicago, minutes away from Michigan Avenue shopping and Navy Pier family fun. The Magnificent Mile area also features top rated restaurants and entertainment, as well as many corporate businesses. Northwestern Memorial Hospital and the University of Chicago Gleacher Center are within walking distance. There is a Whole Foods across the street and a Target and Walgreens around the corner for your convenience. The property is centrally located from both Chicago O'Hare Airport (ORD) and Midway Airport (MWI), and are both easily accessible from public transportation that surrounds the hotel. The Embassy Suites Magnificent Mile has 455 spacious two-room suites that each feature a private bedroom and separate living area and includes two 48-inch TVs and a kitchenette with refrigerator, microwave and coffeemaker. Upgrade your room for even more spectacular views of Downtown Chicago as well as additional amenities. All suites include free made-to-order breakfast and complimentary Evening Reception*, served daily in our scenic glass atrium and herb-growing Sky Garden. Enjoy an herb-inspired dish or a specialty Herradura cocktail from 511 North. Start your day with a workout in the 24-hour fitness center featuring modern equipment, or with a swim in our indoor pool. The complimentary business center is open for 24 hours and will meet all your needs with free Wi-Fi and printing. Enjoy the suite life at the Embassy Mag Mile! *Service of alcohol subject to state and local laws. Must be of legal drinking age.
With a stay at InterContinental Chicago Magnificent Mile, you'll be centrally located in Chicago, a 9-minute walk from Water Tower Place and 11 minutes by foot from Grant Park. Featured amenities include a business center, express check-in, and express check-out. This hotel has 25 meeting rooms available for events.
Overall 8.6 Excellent
Based on 3,614 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3.0
Excellent
10.0
Excellent
10.0
Pros: Everything was fantastic and the location is perfect
Good
6.7
Pros: Great location!. The pool area was really nice but in need of renovation. Staff super nice and helpful.
Good
6.0
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Excellent
8.0
Pros: Needs a facelift.
Okay
4.0
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Excellent
9.0
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Good
7.1
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Good
7.0
Pros: Would stay there again, for sure. The staff were friendly and helpful. I was in a room with rattling aircon and a jammed window and the manager took steps to immediately rectify the problems, which is great service! The facilities and location were also good. It's walking distance to all the main attractions.
Excellent
9.2
Pros: Great location Plenty of staff 1st class service
Okay
5.0
Pros: The room was great.
Details
Reviews
Overall 8.6 Excellent
Based on 3,614 reviews
Location
9.4
Pool
9.0
WiFi
8.6
Service
8.3
Breakfast
7.8
Room
6.6
Value
4.9
Comfort
4.7
Location
9.7
Pool
9.1
Wellness Area
8.3
Service
8.2
Breakfast
7.9
Vibe
6.0
Value
5.1
Room
4.7
Comfort
3.9
Location
9.0
Pool
8.6
Service
8.3
Breakfast
7.5
Room
6.0
Vibe
5.9
Comfort
4.9
Value
4.1
Location
9.3
Pool
9.1
Service
8.2
Amenities
7.1
Room
5.8
Vibe
5.3
Comfort
4.4
Value
4.3
Location
9.5
3.0 Mediocre
Pros:
Cons: They only had valet which was $78 a day.
10.0 Excellent
Pros:
Cons: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room
10.0 Excellent
Pros: Everything was fantastic and the location is perfect
Cons:
6.7 Good
Pros: Great location!. The pool area was really nice but in need of renovation. Staff super nice and helpful.
Cons: The room was feeling dated and the breakfast was not to the standard that you would imagine in this type of hotel
6.0 Good
Pros: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.
Cons: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.
8.0 Excellent
Pros: Needs a facelift.
Cons: No
4.0 Okay
Pros: The location is great. The pool is very large. The breakfast was good. The sheets and bedding were wonderful.
Cons: The manager who was at desk and handling our check couldn't find reservation. Asked me to call booking.com which was inconvenient. All staff at hotel acted like they were doing us a favor by staying there. Minibar items are on censor. If you move them, you get charged. Very creepy and if you are not careful, you could be charged.
9.0 Excellent
Pros: The room was extremely large and the pool was lovely. Room for kids to jump and play but the ledge of the pool is quite high for little ones to navigate -4 feet shallow end w/ ladder. was built in the 1929's and has gorgeous tile with marble balconies.
Cons: Valet parking was $70 ! but did allow for in -out privledges and extended past check-out time.
7.1 Good
Pros: I think the listing made the pool/spa out to be a little nicer than what it was. Beautiful pool with awesome history but the additional facilities were nothing special.
Cons: If you lift up anything from the mini fridge or bar- you will be charged for it. I had to go to the front desk twice to advice them my room partner mistakenly picked things up to look at them and with photo proof had to ask to not be charged for them.
7.0 Good
Pros: Would stay there again, for sure. The staff were friendly and helpful. I was in a room with rattling aircon and a jammed window and the manager took steps to immediately rectify the problems, which is great service! The facilities and location were also good. It's walking distance to all the main attractions.
Cons: breakfast service wasn't great - staff not that attentive but it was fine.
9.2 Excellent
Pros: Great location Plenty of staff 1st class service
Cons: N/a
5.0 Okay
Pros: The room was great.
Cons: I m tired of being charged destination fees. And I m not staying at any place that charges them.
With a stay at InterContinental Chicago Magnificent Mile, you'll be centrally located in Chicago, a 9-minute walk from Water Tower Place and 11 minutes by foot from Grant Park. Featured amenities include a business center, express check-in, and express check-out. This hotel has 25 meeting rooms available for events.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,283 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location, views and price
Excellent
10.0
Pros: Very nice and beautiful place
Excellent
9.0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
10.0
Pros: Love it
Excellent
8.0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
8.0
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Excellent
10.0
Pros: The room and lake view
Excellent
10.0
Pros: Great location and staff is very helpful.
Excellent
9.0
Excellent
9.0
Pros: Location.
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Details
Reviews
Overall 8.4 Excellent
Based on 3,283 reviews
Location
9.2
Service
7.5
Room
7.1
Amenities
6.2
WiFi
5.5
Breakfast
5.5
Comfort
5.5
Food
5.3
Value
4.8
Location
9.0
Service
7.6
Room
6.0
Food
5.8
Comfort
5.3
Value
5.1
Pool
3.8
WiFi
3.6
Location
9.3
Service
7.7
Room
6.8
Amenities
6.2
Breakfast
5.9
Comfort
5.7
Cleanliness
5.7
Food
5.5
Value
5.0
WiFi
3.8
Location
9.3
Service
7.9
Room
6.9
Service
7.7
Room
6.5
7.0 Good
Pros: Location, views and price
Cons: The decor was a little tired. Rooms and hallway are dark. You have to request for a fridge, microwave and coffee maker. None of those appliances are there in the room otherwise.
10.0 Excellent
Pros: Very nice and beautiful place
Cons: N/A
9.0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
10.0 Excellent
Pros: Love it
Cons: Always been my favorite hotel
8.0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
8.0 Excellent
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Cons:
10.0 Excellent
Pros: The room and lake view
Cons: Relaxing & beautiful staff
10.0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
9.0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9.0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
10.0 Excellent
Pros: Everything
Cons: N/A
9.0 Excellent
Pros: The location of the hotel was great!!! The staff was very friendly, helpful and accommodating! Our group was only there for a couple of days so did not take advantage of the hotel amenities since we wanted to see as much of downtown Chicago as possible.
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Overall 8.3 Excellent
Based on 3,604 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location! Staff was great. Parking next door superb!
Excellent
8.0
Pros: Great location.. friendly staff
Excellent
10.0
Pros: I had such an incredible experience here; far exceeded my expectations and star level. The staff was incredible, gave me a view and a late check out.
Good
7.0
Pros: Ease of egress
Excellent
8.0
Pros: Location Cookies
Excellent
8.0
Pros: The room was super comfortable and tidy. Great space and the gym had a good range of equipment! The breakfast was also fantastic with fresh made omlettes to order and everything type of breakfast food you needed.
Excellent
9.0
Pros: Always about the location..just of the stip within a short walk to some of the best the city has to offer..
Good
6.0
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: Our first roomed smelled like smoke although we ordered a non-smoking room, so I texted the staff to let them know and was able to switch my rooms right away. I never experienced being about to text the staff about any issues or concerns, but I like the idea of it and found it useful. Love the area, was able to walk to pretty much anywhere I wanted downtown.
Excellent
10.0
Pros: comfy bed
Poor
1.0
Pros: The breakfast
Details
Reviews
Overall 8.3 Excellent
Based on 3,604 reviews
Location
8.9
Service
7.7
Room
6.6
Cleanliness
6.2
Breakfast
6.1
Value
5.5
Pool
5.4
Wellness Area
5.0
WiFi
3.0
Location
9.0
Service
8.6
Room
7.0
Cleanliness
6.4
Breakfast
6.3
Pool
6.1
Vibe
5.5
Value
5.5
Wellness Area
5.1
WiFi
2.4
Location
9.0
Service
7.7
Comfort
6.8
Room
6.6
Cleanliness
6.5
Breakfast
6.4
Pool
5.4
Value
5.1
WiFi
1.8
Location
9.0
Service
7.6
Cleanliness
6.4
Value
5.8
Room
5.3
Amenities
5.3
Location
9.1
Service
7.8
Room
5.7
Cleanliness
5.7
Value
5.6
10.0 Excellent
Pros: Location! Staff was great. Parking next door superb!
Cons: No
8.0 Excellent
Pros: Great location.. friendly staff
Cons: Bath robes would be nice
10.0 Excellent
Pros: I had such an incredible experience here; far exceeded my expectations and star level. The staff was incredible, gave me a view and a late check out.
Cons: No!
7.0 Good
Pros: Ease of egress
Cons:
8.0 Excellent
Pros: Location Cookies
Cons: Lack of hot water at times Check in wait time Parking price
8.0 Excellent
Pros: The room was super comfortable and tidy. Great space and the gym had a good range of equipment! The breakfast was also fantastic with fresh made omlettes to order and everything type of breakfast food you needed.
Cons: It would have been great if there was a mini bar in the room, but there was a good size fridge and a wholefoods across the road. The shower temperature was slightly temperamental. All very minor issues :)
9.0 Excellent
Pros: Always about the location..just of the stip within a short walk to some of the best the city has to offer..
Cons: Nothing....
6.0 Good
Pros:
Cons: Extremely slow elevators during busy times. You would think that with the multiple elevators they have all would be accessible to use. In addition, the next door neighbors kept us up all night until the early morning with loud music, screaming and talking. Once the security guard come up they only turned it up louder after that. Horrible stay.
10.0 Excellent
Pros: The location
Cons: The cost of the parking lot $59
10.0 Excellent
Pros: Our first roomed smelled like smoke although we ordered a non-smoking room, so I texted the staff to let them know and was able to switch my rooms right away. I never experienced being about to text the staff about any issues or concerns, but I like the idea of it and found it useful. Love the area, was able to walk to pretty much anywhere I wanted downtown.
Cons:
10.0 Excellent
Pros: comfy bed
Cons:
1.0 Poor
Pros: The breakfast
Cons: The staff were very rude the rooms were filthy the towels were disgusting
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,697 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location and price
Okay
4.0
Pros: Location and staff
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: I liked that the hotel was very close to shops and restaurants.
Okay
5.0
Pros: the bed the guest services staff malcolm
Poor
1.0
Okay
5.0
Pros: Room
Excellent
10.0
Pros: We were greater by Scott. We are new to the Chicago area. Getting into the city @1am looking for somewhere to go. He took the time to find us some safe yet nearby places that were still open. I feel like he went over and beyond to accommodate us! The rooms were extremely nice too!
Excellent
10.0
Pros: Location and size Great
Excellent
10.0
Pros: Very nice hotel, super location, will come back!! :)
Excellent
10.0
Pros: Good location
Excellent
8.0
Details
Reviews
Overall 8.1 Excellent
Based on 3,697 reviews
Location
9.5
WiFi
7.5
Service
7.3
Room
6.2
Cleanliness
5.9
Value
5.5
Comfort
5.0
Breakfast
4.8
Amenities
4.6
Wellness Area
2.5
Location
9.6
Service
7.2
Bar
7.1
Value
5.9
Vibe
5.9
Cleanliness
5.8
Room
5.3
Amenities
4.8
Breakfast
4.7
Comfort
4.6
Location
9.4
Service
6.6
Vibe
6.1
Room
6.1
WiFi
5.8
Cleanliness
5.7
Value
5.5
Breakfast
5.3
Comfort
5.0
Amenities
4.9
Location
9.5
Service
7.2
Cleanliness
6.1
Room
6.1
Vibe
6.0
Comfort
5.4
Value
5.0
Amenities
3.9
Location
9.3
Service
7.2
Cleanliness
5.8
Room
5.6
Value
5.6
Vibe
5.4
Comfort
5.1
Breakfast
4.7
Amenities
4.3
10.0 Excellent
Pros: Location and price
Cons:
4.0 Okay
Pros: Location and staff
Cons: The smallness of room and limited facilities in room
9.0 Excellent
Pros: Location
Cons: $15 random charge
9.0 Excellent
Pros: I liked that the hotel was very close to shops and restaurants.
Cons: I didn't care for the shower it was very hard to turn on without getting wet (hair).
5.0 Okay
Pros: the bed the guest services staff malcolm
Cons: the bathroom cleaner and more sterilized it was hair left over in the tub the toilet seat had something on it and sink was not not cleaned it had something that was discarded in the sink and I never used it until the morning just came in and crashed was exhausted and never got my price discounted from the manger Alicia Lee after she said she would contact you guys for my refund I also told her to please go up and look at this herself. I have a few times and left a message but never got a call back .
1.0 Poor
Pros:
Cons: They did not refund my money
5.0 Okay
Pros: Room
Cons: Placed my own beverages in the fridge. Stepped out of the room and come back to all my things being removed from the fridge. I was then charged additional fees. I had to contact the hotel to resolve this.
10.0 Excellent
Pros: We were greater by Scott. We are new to the Chicago area. Getting into the city @1am looking for somewhere to go. He took the time to find us some safe yet nearby places that were still open. I feel like he went over and beyond to accommodate us! The rooms were extremely nice too!
Cons:
10.0 Excellent
Pros: Location and size Great
Cons: Closet doors
10.0 Excellent
Pros: Very nice hotel, super location, will come back!! :)
Cons:
10.0 Excellent
Pros: Good location
Cons: The 15 dollar charge a day for the facilities
8.0 Excellent
Pros:
Cons: After paying in full months ahead of time I was charged a $15 per day facility fee. I find this to be distasteful and dishonest. Hidden fees are infuriating to me. I paid in full in good faith that my bill was satisfied only to find out it was not.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,124 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10.0
Pros: Great location on Michigan ave. Perfect place to stay.
Good
6.0
Pros: the bed and location was amazing
Excellent
8.0
Pros: Great location
Good
7.1
Pros: Location is fantastic
Poor
1.0
Pros: Location
Excellent
10.0
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Excellent
8.0
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Good
6.7
Pros: The easy access to the shopping! The location was great!! Checkout is at 12pm big plus!!
Excellent
10.0
Pros: The location and price
Good
7.5
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
Excellent
8.8
Pros: Really comfortable bed, large gym space, quiet room, nice staff
Details
Reviews
Overall 8.0 Excellent
Based on 7,124 reviews
Location
9.5
Service
6.6
Cleanliness
6.2
Room
5.9
Vibe
5.7
Value
5.4
Breakfast
5.4
Food
5.3
WiFi
5.1
Bar
4.7
Comfort
4.3
Amenities
4.3
Location
9.6
Room
6.6
Service
6.6
Cleanliness
6.3
Value
6.0
Breakfast
5.7
Comfort
5.5
Food
5.5
Vibe
5.3
Bar
5.0
Amenities
4.5
WiFi
3.6
Location
9.6
Service
7.0
Cleanliness
6.1
Breakfast
5.5
Food
5.4
Vibe
5.3
Value
5.0
Room
5.0
Amenities
4.4
Bar
4.3
WiFi
3.5
Comfort
3.4
Location
9.8
Service
6.7
Cleanliness
6.1
Room
6.1
Food
5.6
Vibe
5.3
Value
5.2
Breakfast
5.2
Comfort
4.5
Amenities
4.5
WiFi
3.4
Location
9.5
Cleanliness
6.1
Service
6.1
Room
5.5
Value
5.2
Food
4.9
Breakfast
4.8
Comfort
4.7
Vibe
4.6
Amenities
3.8
WiFi
3.5
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10.0 Excellent
Pros: Great location on Michigan ave. Perfect place to stay.
Cons: It was undergoing renovations so the bar and the restaurant were closed.
6.0 Good
Pros: the bed and location was amazing
Cons: It was a single twin bed that could not sleep two people on it
8.0 Excellent
Pros: Great location
Cons: Were not told restaurant and bar were being refurbished and therefore out of action.
7.1 Good
Pros: Location is fantastic
Cons: Rooms are very small. They charged on every amazon package delivered to my room.
1.0 Poor
Pros: Location
Cons: Awful parking experience, unhelpful manager.
10.0 Excellent
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Cons: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.
8.0 Excellent
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Cons:
6.7 Good
Pros: The easy access to the shopping! The location was great!! Checkout is at 12pm big plus!!
Cons: I reserved a King suite, but the suite was very compact! The room to walk from the desk to the bathroom was very minimal. The bed was NOT a king sized bed, it was more like a full sized bed. Very uncomfortable close quarters for a king suite. Housekeeping was ready to come in at 10 am when check out is at 12pm. The room was also set up very funky, had it not been for all these things pertaining to the room, we would have been super happy!
10.0 Excellent
Pros: The location and price
Cons:
7.5 Good
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
Cons: It was too expensive for the quality of the property in general. Definitely needs renovation, the room was not in the best condition. When checking out, the staff person in the reception was quite rude and not helpful at all.
8.8 Excellent
Pros: Really comfortable bed, large gym space, quiet room, nice staff
Cons: Rooms a bit dated but fine
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.0 Excellent
Based on 5,047 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.0
Pros: Although the hotel has a perfect location, the room and hotel were too noisy due to an ongoing renovation, very small bathroom and shower zone, etc.
Excellent
8.0
Pros: Nice staff, large rooms with very comfortable bed; corner room so relatively good light; some modern amenities and elevator
Poor
1.0
Pros: Housekeeping staff were kind. Some front desk staff kind as well
Good
7.5
Pros: The view from the room was great
Good
7.0
Pros: The bed comfort was excellent - got a really good night’s sleep. Also, a varied range of teas and coffees provided.
Mediocre
3.3
Pros: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Okay
5.0
Pros: Location
Okay
4.0
Okay
4.0
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Good
7.0
Pros: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely. The staff were helpful. A little kiosk in the foyer. Upscale Italian restaurant next door. No room service at this hotel but plenty of places nearby. The rooftop bar Drumbar is amazing.
Mediocre
3.0
Pros: Great location
Okay
5.0
Pros: Under renovations not all services available.
Details
Reviews
Overall 8.0 Excellent
Based on 5,047 reviews
Location
9.5
Service
7.2
Bar
7.1
Comfort
6.3
Room
5.7
Vibe
4.8
Cleanliness
4.1
Food
3.6
WiFi
3.6
Amenities
3.2
Breakfast
2.4
Location
9.2
Bar
6.5
Service
6.5
Value
6.2
Comfort
5.2
Room
4.6
Cleanliness
3.8
Vibe
3.8
Food
3.2
Amenities
3.0
Breakfast
2.3
WiFi
1.9
Location
9.5
Bar
6.9
Service
6.7
Comfort
6.5
Room
5.6
Cleanliness
3.9
Vibe
3.7
Food
3.6
Amenities
2.6
WiFi
2.4
Breakfast
2.1
Location
9.5
Bar
7.1
Comfort
6.4
Service
6.2
Room
6.0
Vibe
4.3
Cleanliness
4.2
Food
3.5
Amenities
3.1
WiFi
2.3
Breakfast
2.2
Location
9.5
Bar
7.3
Service
6.8
Comfort
6.2
Value
6.0
Room
5.3
Vibe
4.3
Cleanliness
3.5
Amenities
3.5
Food
3.2
Breakfast
2.6
4.0 Okay
Pros: Although the hotel has a perfect location, the room and hotel were too noisy due to an ongoing renovation, very small bathroom and shower zone, etc.
Cons: The front desk people were not cooperative, they don't have basic services reflecting their stars rating, no welcoming drink, no luggage storage room, limited reception space with a single Sofa,..etc.
8.0 Excellent
Pros: Nice staff, large rooms with very comfortable bed; corner room so relatively good light; some modern amenities and elevator
Cons: Older decor, some clear maintenance needs (light in bath needed to be replaced), no real meal options on the premises
1.0 Poor
Pros: Housekeeping staff were kind. Some front desk staff kind as well
Cons: We were not informed about hotel renovations. No coffee pot, electrical outlets not working. No one appeared to check our room before our arrival. No housekeeping services because our stay was for 5 nights!
7.5 Good
Pros: The view from the room was great
Cons: The parking set up was horrible
7.0 Good
Pros: The bed comfort was excellent - got a really good night’s sleep. Also, a varied range of teas and coffees provided.
Cons: My room had no wardrobe, but for an overnight stay that wasn’t really an issue. One of the window roller blinds was jammed half-way down, so couldn’t fully lower to darken the room at night.
3.3 Mediocre
Pros: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Cons: The entrance is appalling and you struggle to get through the doors with your bags. The reception staff are miserable and not at all friendly. Our room was next to an ice machine that sounded like a 50,000 seater stadium - incredibly noisy. The bathroom was tiny and noisy. The rooms are not cleaned every day and you don’t get fresh linen or towels - you have to ask for them. They don’t tell you this, so our room was a mess. They tried to overcharge me for laundry service. For the money there are much nicer hotels nearby. AVOID!
5.0 Okay
Pros: Location
Cons: It's not a 4 star hotel, it's transitioning to a new name and ownership and is substandard.
4.0 Okay
Pros:
Cons: Too much parting going on with other guests
4.0 Okay
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Cons: Bathroom door didn’t close, holes in the ceiling where fixtures should be, ripping dirty carpet exposing screws, showerhead came out of the wall, scuffed and scraped furniture, etc. A big room but not set up for four people. Not worth the cost.
7.0 Good
Pros: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely. The staff were helpful. A little kiosk in the foyer. Upscale Italian restaurant next door. No room service at this hotel but plenty of places nearby. The rooftop bar Drumbar is amazing.
Cons: The walls are very thin with no sound proofing w you can hear everything in the next room and this was quite annoying. No fault to the Hotel but people staying at the Hotel were not considerate. Door banging apparently their doors didn’t have handles. Many hallway parties and conversations in the middle of the night. The elevators are tiny and scary and slow. Just fits two people with 2 bags each.
3.0 Mediocre
Pros: Great location
Cons: Our room was in very poor repair. We were told after we complained that the hote ais in the process of renovation. (Not our room apparently) Also, we were told they don't have maid service. We were there one week. Unexceptable, It's a hotel, not a hostel.
5.0 Okay
Pros: Under renovations not all services available.
Cons: Its under renovations more like a 3 star
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,323 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Location
Good
7.0
Pros: The lobby is beautiful and the location is nice.
Okay
4.0
Pros: Location
Okay
5.0
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Poor
1.0
Pros: Location
Excellent
8.0
Pros: The location
Okay
4.0
Pros: We were nicely accommodated for our complaints.
Okay
4.0
Pros: The location
Poor
1.0
Pros: Staff was polite, helpful and professional.
Mediocre
2.0
Poor
1.0
Pros: This time around not a thing
Mediocre
3.0
Details
Reviews
Overall 7.0 Good
Based on 5,323 reviews
Location
9.5
Service
7.1
Food
5.4
WiFi
4.8
Vibe
4.2
Room
3.9
Cleanliness
3.8
Comfort
3.7
Wellness Area
3.2
Breakfast
1.9
Location
9.3
Service
7.4
Food
5.2
Cleanliness
3.8
Vibe
3.6
Comfort
3.4
Room
3.3
Location
9.4
Service
7.1
Bar
5.4
Vibe
4.0
Cleanliness
3.6
Comfort
3.5
WiFi
3.5
Room
3.4
Breakfast
2.3
Location
9.4
Service
6.6
Food
5.3
Cleanliness
3.6
Comfort
3.5
Vibe
3.4
Room
3.2
WiFi
2.3
Location
9.6
Value
7.4
Service
6.8
Cleanliness
3.9
Comfort
3.9
Room
3.9
WiFi
3.5
Vibe
3.2
Breakfast
2.0
5.0 Okay
Pros: Location
Cons: Very outdated. Less than ideal co-habitants during stay. Some were very loud.
7.0 Good
Pros: The lobby is beautiful and the location is nice.
Cons: The rooms are severely out of date with broken fixtures. Slow elevators. Very small rooms.
4.0 Okay
Pros: Location
Cons: Room was not cleaned prior to check-in.
5.0 Okay
Pros: The location was unbelievably great. The staff was super accommodating and we really appreciated their help.
Cons: The Upholstery on the chair was very worn, the bathroom was tiny and I should have brought my own toiletries and shower cap.
1.0 Poor
Pros: Location
Cons: Hidden fees
8.0 Excellent
Pros: The location
Cons: Bathroom extremely cold with no heat
4.0 Okay
Pros: We were nicely accommodated for our complaints.
Cons: We were giving another room after 2 very bad small rooms . This is more of a hostel than a hotel. Once we got our king suite , the experience was more enjoyable.
4.0 Okay
Pros: The location
Cons: Yes. One of the girls at front desk was not friendly at all when we checked out. I asked her about the extra $11 in charges that they did not tell me about for wifi or whatever and she just kind of gave me attitude.
1.0 Poor
Pros: Staff was polite, helpful and professional.
Cons: The hotel was not clean. The beds were old and sagging. The bathrooms were not hotel standard - sink/toilets were something that looked like it came from someone's home 25 years ago, mirror was old and black.It was loud,sounds and smells went everywhere
2.0 Mediocre
Pros:
Cons: My check-in experience was awful. Apparently they couldn't find my reservation in their records. The hotel had no water from 9am-4pm on 2 consecutive days. My worst hotel experience to date.
1.0 Poor
Pros: This time around not a thing
Cons: Room was so small When you opened the curtain you saw a brick wall Why have a window Bed was so old that was had to see a chiropractor the next day to get my back adjusted Was woken up at 3 am by security pounding in the wrong door Staff at desk
3.0 Mediocre
Pros:
Cons: I didn't like that they couldn't find my reservation when I arrived and I didn't like the fact that hotel guests had no running water from 9am - 4pm on two consecutive days. My worst hotel experience to date.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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