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Book Routes Car & Truck Rentals car hire

Driver's age: 25-65

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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,107 verified ratings
Traveller rating:
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A
2.0 Poor
Phantom toll charges. I live here in CO part time for years. I take the same route from airport to my home. I know about tolls and toll roads in Denver. I was charged TWICE for tolls I NEVER incurred. The second charge almost double what the first was with their BS fees and “surcharges”. Every other car rental company I’ve used over the years has never done this and I’m taking the same exact route. They must really be in poor financial condition if they need to rob their customers with fake charges…
A
2.0 Poor
prepaid for the reservation just to be charged $145 in fees that were undisclosed upon booking. i was also charged a $500 deposit that i was told would be refunded but has not returned to my account. the staff member assisting me was rude to the customer before me for asking to be given a smaller vehicle than the one they were given. the vehicle was clean and ran well but was not worth the $645 extra i have been charged for the approximately 14 hours i had it.
S
10.0 Wonderful
Great rate for a vehicle. Easy check in. Personable staff. Car was clean. Return was very easy. Location is just a bit further from the airport than other rental locations
A
2.0 Poor
Quoted and prepaid non refundable price was a joke- multiple additional required charges. Refusal to accept my insurance (even showing them the declarations/ coverage information) so more costs. Additionally took a $500 security deposit (5 days later still not refunded). Cost ended up more than if I had rented with a larger more well known firm. Was told to bring car back full of gas, however received it empty. Car was dirty, sticky arm rest, and smelling of smoke (but was told I would be charged if there was smoke or even sand in the car upon return - up to $2,500). Got a ticket due to expired plates. Car tags expired in June 2026, my rental was October 2026. Window stopped working on day 2, would not go up/down. Called, emailed about this, after 20 minutes on hold I was told I could try change the car (if one was available and possibly higher cost). I had spend over an hour to get the car and did not want to spend another hour or 2 of my day dealing with this so kept the car though the window did not work. Returning the car took over 45 minutes. Pricing of car was no where near quoted price (more than triple the cost), car was dirty, in bad shape mechanically, nor were tags up to date. Would not rent from this firm again. Original quote/ payment was to one company (Routes), however, billing was from a different firm (Strides).
A
2.0 Poor
They went out of business. I was never notified so I had to find another rental car company upon landing in Iceland. This included paying more for a car and also paying for a taxi to get there. I booked on Expedia not realizing Expedia would include an invalid business rental car company on their website.
A
2.0 Poor
The problem was more with YOU/KAYAK! I have tried to reach out to Kayak and have NOT received ANY response! Not only was this rental a RIP OFF, it was a TERRIBLE experience! :(( PLEASE HAVE SOMEONE CONTACT ME!
J
2.0 Poor
We are going to file a complaint with Kayak regarding our experience with Routes. The requested pick up shuttle simply never showed up, at least not after one hour of waiting at the airport. We are asking routes to reimburse the rental, they are denying the request. We plan on elevating the complaint with Kayak, as we booked the rental through your company. You should stop doing business with routes, it reflects poorly on your company’s choices. We are going to ask Kayak to reimburse the rental since it seems routes is not interested in making good with its customers.
A
4.0 Mediocre
insurance transparency could be better for van rentals; fuel cap would not open for refilling, unable to reach customer service to resolve
J
2.0 Poor
Customer service is lacking.
A
2.0 Poor
I still have not received my money back. I never got a car because my luggage was sent back with my sister and the person helping me would not except her reading the information that he requested, or photos.

Routes Car & Truck Rentals car hire prices in the United Kingdom

These are the best prices for 1-8 Nov.
Vauxhall Corsa car
Vauxhall Corsa
or similar Small
2
2
4-5
£22/day
Cupra Leon car
Cupra Leon
or similar Small
4
2
4-5
£31/day
Peugeot 3008 car
Peugeot 3008
or similar Medium
5
3
4-5
£33/day
Audi A3 Sportback car
Audi A3 Sportback
or similar Medium
5
3
4-5
£44/day
Citroen C4 SpaceTourer car
Citroen C4 SpaceTourer
or similar Van
5
3
4-5
£41/day
Ford Explorer car
Ford Explorer
or similar SUV
5
2
4-5
£101/day
Fiat 500 car
Fiat 500
or similar Small
2
2
2-3
£21/day
Mercedes-Benz C-Class car
Mercedes-Benz C-Class
or similar Luxury
5
5
4-5
£49/day
Volkswagen Multivan car
Volkswagen Multivan
or similar Van
5
2
4-5
£34/day
Mercedes-Benz E-Class car
Mercedes-Benz E-Class
or similar Luxury
5
5
4-5
£52/day
Mercedes-Benz GLA car
Mercedes-Benz GLA
or similar SUV
5
5
4-5
£61/day
Jeep Avenger car
Jeep Avenger
or similar SUV
4
2
4-5
£25/day
Kia Sportage car
Kia Sportage
or similar SUV
5
3
4-5
£33/day
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
£34/day
Audi Q5 car
Audi Q5
or similar SUV
5
5
4-5
£62/day

Where can I find Routes Car & Truck Rentals car hire?

Address

68 86 Clapham Road,london, England

Hours

Phone

+44 371 384 5946

Address

London City Airport,King George V Dock Silvertown

Hours

Address

London Gatwick Airport

Hours

Address

President Way, Building 250, Car Hire Centre

Hours

Address

136 - 150 Pentonville Road, Kings Cross

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday

Phone

+44 371 384 5952

Address

12 Semley Place Victoria, Next To Victoria Coach Station

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday

Phone

+44 371 384 5964

Address

Multi Storey Car Park, Pancras Road North Road

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday

Phone

+44 371 384 5962

Address

Northern Perimeter Road West

Hours

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Phone

+44 7367 584241

Good to know

Most popular city

Most popular car type

Average price

Good deal

Orlando
Small
£33/day
£26/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for £29 or less
  • Book your car hire from Routes Car & Truck Rentals at least 8 weeks before your trip in order to get a below-average price.
  • Small car hire from Routes Car & Truck Rentals is around 36% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs £42 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 443 car hire locations worldwide. Take a look at our Routes Car & Truck Rentals car hire location map to find the best car near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guatemala, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turks and Caicos Islands, Türkiye (Turkey), U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs £295 per week (£42 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs £1,266 per month (£42 per day).