It took 50 minutes to get through the bag drop queue. Only 1 staff member checking boarding passes and ID. No point having 14 bag drop machines when the bottleneck is the ID Check.
Cheap cheerful and efficient.
Cons: "5 hour of delay!!!! For the second time in the same flight"
Cons: "Seats are really small and stick together, super uncomfortable for more than 2h"
Cons: "Boarding was slow. They had us stand for thirty minutes in a hot jetway. They charged for all the food and beverages. No entertainment."
Cons: "On time would have been good and longer than 2 minutes to get to the gate after it came up on the board"
Cons: "Too crampt. Food like cardboard."
Pros: "Don’t sit in Window seat 40A. Smallest on the plane."
Cons: "Staff were welcoming and friendly, very informative; their service could not be faulted. The cabin was clean and tidy."
Pros: "Sadly the best bit was landing and the pilot aborting and taking off again. Beats usual thrill seekers"
Cons: "Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor."
Pros: "Pretty excellent overall. Boarding very speedy."
Pros: "Pilot got us there in less than an hour after a three hour delay"
Cons: "Three hour delay with no explanation until we were actually on the flight. Only a £3 refreshment voucher. Couldn't hear cabin crew and they rushed through the food service. Looked like they didn't want to be there."
Pros: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."
Cons: "Crew can be a bit annoying"
Pros: "Slick boarding. Smooth landing."
Cons: "Hard seat."
Cons: "1 hour late both ways"
Cons: "Flight was 25 mins late taking off and was therefore late arriving and pilot was failed harrier jump jet pilot as slammed it down on runway and then bounced along till we came to a halt... not the best the landing"
Pros: "Very efficient and smooth security and check in process"
Cons: "Speedy boarding seemed a waste of money as bussed to plane and kept on parked bus for 10 minutes. It became quite uncomfortable"
Pros: "the ticket assistance was helpful afterwards and seemed to by sympathetic to our plight."
Cons: "We arrived early to airport but it took almost an hour to go through check in..We arrived early to airport but it took almost an hour to go through check in... we did not account for the long security which held us up.. it would have been nice if they would have called us out over the intercom and if need be held up flight as we were running from security to the boarding area. Afterwards the guy at the desk was not helpful at all and told us to leave the airport and then go back to the ticket booth.. if they could have made a call that would have been nice."
Pros: "Staff were polite and friendly. We had a peanut allergy sufferer in the family and they announced this and stopped serving peanuts which was great. Quick and smooth flight and efficient boarding. Security at Bristol was fairly quick. Bit of s queue at La Rochelle passport control however the passport officer was great with the kids and quite chatty joking with them."
Cons: "Flight was late by 40mins however everyone was apologetic and this was advertised well in advance which was good."
Pros: "Staff were friendly"
Cons: "Flight delayed. Called to gate urgently then stood there for 30 mins. Then sat on runway for 90 mins waiting a slot."
Pros: "All good"
Cons: "The delay and lack of free drink"
Pros: "Slick service and support from staff (travelling with kids)"
Cons: "All was just perfect"
Pros: "SEN airport. Friendly cabin crew. Plane on time! Thanks!"
Pros: "On time good service Barry Pope"
Pros: "Good communication; well organised"
Cons: "What else? The seats, duh..."
Pros: "Got to destination"
Cons: "Customer service was poor from ground staff at Bristol, should be expected from budget airline."
Pros: "Staff handled some rowdy clients very well. Good value efficient service. Nice to see that they were tightening up on carry on bags - never enough room especially on winter ski flights."
Cons: "Seat legroom tight for a 6 footer - Food/Drinks service ran out of time to reach us."
Pros: "On time flight"
Cons: "Bristol airport security."
Pros: "Staff were lovely. Nice comfortable as can be flight."
Cons: "Children on the flight were irritating. Nothing to do with the staff or easyJet. But that was my only gripe but that can’t be helped."
Pros: "Quick and easy boarding"
Cons: "Using buses rather than gates to to enter the airport. Is it some kind of saving money with out considering passengers comfort"
Pros: "Being able to check in two weeks in advance and get assigned seats is fantastic."
Pros: "Very affordable flight with the basics to fly. Crew were polite and professional."
Cons: "No entertainment, no reclining seats, pay for food."
Pros: "On time , Ease , crew"
Pros: "Arrivals terminal at BCN"
Cons: "Poor control of boarding - speedy boarding doesn't work"
Cons: "Being charged £49 for having toiletries in small bag"
Pros: "Take of and landing"
Cons: "Leg room"
Cons: "No frills had to pay for a cup of coffee"
Pros: "Easy boarding and friendly staff Left BRS 30min late but arrived FAO on time! Tail winds"
Cons: "The 1 hour plus delay at Bristol"
Pros: "The cabin staff were awesome, and a credit to the company"
Cons: "Nothing, all good"
Pros: "Efficient service"
Pros: "Flight went well, staff was great, there was a class on a type of field trip that made boarding difficult but other than that everything was fine"
Cons: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"
Cons: "EasyJet made us pay for our checked in luggages almost more than the ticket because we did not do it online: 14 euro per kilo! We did not and had no way of knowing. Not that cheap of a flight after all."
Pros: "Very quick flight"
Cons: "Delays and missed bus"
Pros: "that it wasn't a long flight"
Cons: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Pros: "Some of the staff were nice"
Cons: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Pros: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Cons: "The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation."
Cons: "Airport security"
Pros: "Flight was good"
Cons: "Check in was mad"
Pros: "Very good"
Cons: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Cons: "Lack of comunicoation and lack of services. Probably it was a bit cheaper than the competitors. But I made me think twice for next time Ryanair cross my way."
Cons: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Pros: "Nothing to like, the flight was delayed over 5 hours."
Cons: "No communication as to what our options were, stuck at the airport for 7+ hours while on holiday. Absolutely horrendous. Then finally after all this time, seats don't move a centimeter and they are extremely tight with minimal spacing between rows."
Cons: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Cons: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Pros: "Straight forward flight"
Cons: "Having to pay for my family to sit together, this could have been offered with the automatic seating allocation, there were lots of 4 seats together . It seems that you are intentionally separated so that you pay to change."
Pros: "Staff good and flight on time"
Cons: "Cost of on board services"
Pros: "Boarding and flying time very good"
Cons: "Noisy passengers (stag party and 40birthday)"
Cons: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Cons: "Bumpy Landing! Very expensive for a very basic service"
Pros: "That there was a possibility the plane crashed, so my flight would end earlier."
Pros: "5 stars all great"
Cons: "Tea was awful, too hot in plane at the begining."
Cons: "The Ryan Air staff were ignorant and complained when asked any questions."
Pros: "easy to check in with self-service check in and bag drop"
Cons: "seats are not particularly comfortable"
Pros: "Ease of check in"
Cons: "Late notification of cancelled flights. Ryan airs disregard to the impact to people's lives"
Pros: "The boarding was efficient flight"
Cons: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Cons: "Uncomfortable, no leg or arm room especially when sat next to people who are too big for their seats!"
Cons: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Pros: "The price"
Cons: "Delayed again!"
Pros: "Everything was acceptable apart from their petty ploy to split couples up"
Cons: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Pros: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Cons: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Cons: "Ryanair's new random allocation for the seats is a joke. They are trying to make the most money off their passengers. I've flown with them for the past 5+ years and this is the first time I've encountered this nonsense."
Pros: "Everything was very good"
Cons: "The fact that I couldn't go"
Pros: "In flight experience was great."
Cons: "First time flying RyanAir and didn't checkin before arriving at airport. We're treated extremely rudely and charged Euro 100. Had priority boarding but boarding was horrible."
Pros: "Priority boarding that I paid for. Security Fast Track that I paid for."
Cons: "Interminable lines to simply drop bags with pre-paid bags and boarding passes printed at home -- It took an hour! Check-in staff seemingly oblivious to what is happening around them. About the most cramped seats on any airline I've taken (and I've flown in virtually all parts of the world, and I'm small). Constant harangue over the PA from in-flight staff trying to sell things, even lottery tickets."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Pros: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Cons: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."
Pros: "Was what I expected."
Cons: "The number of people who choose to keep going up and down the aisles and not sit in their seat. Pay to sit next to your friend if you are that bothered. Made the hostesses job much harder to serve drinks quickly as had to keep moving back and forth to accommodate people walking by"
Pros: "Lovely new plane lots of room"
Cons: "Bumpy landing"
Cons: "The announcements over the PA system are garbled. I challenge you to sit in the body of the Plane and compare the diction on the Security announcement to that of Pilots/Cabin Crew This is particularly relevant when the Pilot recommends passengers to keep their belts fastened during flights. Cabin Crew fail on repetitive announcements -such as food service. It is almost like a race to see can they beat a time set by a previous Crew member on the flight out!!"
Pros: "The food was decent and there was certainly enough"
Cons: "The make flight attendant physically pushed me down the isle and told me to move because he was frantic about getting trash picked up. So so rude"
Pros: "We had a very good and comfortable flight and were well looked after by the cabin crew,will be using company again well done."
Pros: "This company employs several rude employees which is unbelievable"
Cons: "It is unbelievable all of the "additional" fees that they conveniently forget to mention"
Pros: "Quick flight"
Cons: "The plane was very dirty. The seat was blown out, no passing at all. The landing was like a car crash. I find Ryan Air has pilots at that can't land the plane smoothly. Never once on all the flights I've taken with them. You get what you pay for, that's what everyone says, right."
Cons: "i have to chick-in online or you will incur an airport check-in fee per passenger of €45/ £45 or local currency equivalent.."
Pros: "I didn't board .... I never got any information about their rules. Yiou must have a printed boarding pass 24hrs otherwise is euros at counter! Please was not the airlines fault but kayak fault for not emailing me their information and rules"