£180 Find Cheap Flights from China to London Heathrow Airport – Compare and Save

Weren’t even given earphones to use the entertainment system

Very friendly and attentive flight attendants, good food service. Seat was comfortable. However, the in flight electronics were poor. The screen froze repeatedly; the controller died; the headphones are a hit or miss; the wifi wasn't usable. Very scarce communication before the flight (no email reminder). Almost impossible to understand in-flight communications (audio was very poor).

The meals were not the greatest and lacking of appetite but everything else was spot on

Overall, excellent: check-in, boarding, service, and food. The Business Class seating is a little less private and spacious than the world's premier airlines, but still very good for a long haul flight.

On time. Friendly and helpful flight attendants. The plane was clean. Having a wine available would have been nice.

Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.

Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated

I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).

Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

The barcode on the boarding pass could be made for everyone not just the wechat user.

It was good. Just a very long stay over in China to get the second leg to London

We were taking the flight MU 8649 from Shanghai to Osaka and the original boarding gate was 20 and we didn’t receive any notification or broadcast about gate changes, and by the time we missed the original boarding time we check thr electric board and realized the gate was changed to 208 Also the flight was delayed by almost an hour and the crew member didn’t provide any explanation, after we finally boarded the aircraft was very hot, the crew member told me the air conditioning was not working and tried to calm passages down by offering iced water, all of us sat in the aircraft for another 40 mins before it finally took off

Poor seats. Not helpful crew. The food was awful.overall very very bad experience. Traveled with the family of 5

did not get a notification about seat selection ahead of time. We didn't end up sitting together.

In my return flight they couldn’t identify my ticket or boarding pass, I had to go to 3 different counters until I was able to get my boarding pass. The food was on, it was the bear minimum. They didn’t even recognise that I was a Muslim and can’t eat meat, chicken or pork. In one of the trays I believe they served me pork. The staff were very pleasant, but they need to be aware of their surroundings more carefully, one of them stuck her lower belly right into my face! I was shocked and very uncomfortable.

Overall I had good experience with China Southern airline. Nothing to claim. I hoped they could improve the meal quality that is.

The connection between LA and Atlanta was too much stress

Terrible boarding experience,,food is very poor that I I . Never going book this airline again.

The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.

Crew is polite, but artificially polite. You can see and feel it. Food could be better.

Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep

Suck! Sat in plane on the tarmac (hot) over 2 hours

This was my first time ever flying China Eatern and it will not be my last. I was very satisfied with my whole experience and trip. Thank you very much and until soon.

The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.

While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.

While boarding at PVG, there was a ticket checking by the gate, then there was another ticket checking right at the bottom of the escalator, which created quite a dangerous congestion. Don't understand why the duplication?

I was traveling alone with an infant, so the crew was incredibly helpful. Both the international and subsequent domestic flights were impeccable.

Excellent experience however older aeroplanes used by China Eastern Airlines.

Good airline for the price. The Air stewardess are great, nothing is to much trouble. Will use again.

I chose seating based on me being 6’3 and they changed planes I guess bc I got 2 random Seats that were middle and window and vert cramped and uncomfortable for a long flight….should have been able to get same seating just different aisle maybe especially since we picked them and weren’t random

Liked that our agent at check in changed our seats to allow us to have more space.

I was upgraded to Busines Class from premium economy which was a great surprise. But......the service was not marginally better than premium economy. After the welcome on-board drink, I only saw a flight attendant twice...... when she delivered gluten free meals. In between, during a 8 hour flight, she didn't check back with me to offer water or collect trash. I had to fetch my own! The gluten free food was not good - they gave me the same meal whether I was in premium economy or business class.

My flight out of London was canceled on September 9. We could not get a flight to Italy until 2 days later. That means we would miss my son's wedding. So we had to take a train from Heathrow to central London (14 £ = $18.99). We then had to take the train from London to Paris (612£=$830.24). We had to take a taxi from the Paris train station to the Hotel Sixteen in Paris (€67.5=$78.67). Our hotel in Paris is (€340 = $396.26). Our flight from Paris to Italy was (€442.25=$515). The bills are attached. Sent from Yahoo Mail for iPhoneInline image Inline image Inline image Inline image Inline image Inline image

Boarding was offal, crew and jet old and most things were not working, food was terrible.

Staff was very attentive, from the counter staff to flight attendants. Food was not great.

Delayed departure, even more delayed arrival, 40+ min waiting on runway before going to gate - horrible Also didn’t get a single bottle of water all flight

Boarding going from seated area to standing outside and then boarding the stairway seemed unnecessary. Drop the standing outside part.

We were unable to check in on line with no explanation! Despite arriving at the airport 3 hours before deprture, my wife and I had no allocated seats and ended up being seated seperately. This is unacceptable! We were both ib the middle of the centre of the aircraft, despite having previously requested an aisle and seat next to it when booking and having been an Exec Club member for 25 years - so much for loyalty! The seats were extremely uncomfortable for such a long flight. I fly a lot and these were, by far, the most uncomfortable seats I've had in many years. It was all fine until we arrived at LHR where we got off the plane quickly, but then had to wait more than 45 minutes in the baggage hall for our bags to arrive, despite the fact that some luggage was already off when we got to the carousel. After 14 1/2 hours flying, this is completely unacceptable and ruined the experience for us.

One of the flight was cancelled. My experience was poor.