|Flights arrive in||Orlando|
|Flights depart from||England|
|Airlines||Finnair, Virgin Atlantic, British Airways, KLM, Air France, Iberia, American Airlines, Lufthansa, Thomas Cook Airlines, Brussels Airlines, Delta, Norwegian Air UK, United Airlines, Norwegian, Air Canada, SWISS, Aer Lingus, Icelandair, Austrian Airlines, Alitalia|
Pros: Everything! I never knew Finnair was such a great airline.
Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.
Pros: Very enjoyable
Cons: I have no complaints
Pros: blueberry juice, service and friendliness
Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back
Pros: Clean less of the plane
Cons: Entertainment system did not work at all
Pros: I got there
Cons: Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki.
Pros: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
Pros: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Cons: Seat was shockingly small, even for economy class. TV was poor quality.
Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.
Pros: The crew were lovely and the seats were ok.
Cons: Not a lot to Improve on to Be fair
Pros: Great crew, comfortable and smooth flight
Cons: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met
Pros: Food and entertainment were good
Cons: Flight was terribly cold. Better AC management required
Pros: Plane changed to an A380
Cons: Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!
Pros: Ok food.
Cons: Horrible flight from a comfort standpoint.
Cons: The entertainment system wasnt working on the first flight, and had poor content on the second flight.
Pros: Cabin facilities
Cons: They didn’t bring one of my bags
Cons: There was no wifi on flight
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.
Cons: Not having to walk outside in Edinbur4gh to board the flight.
Cons: Boarding was very slow.
Cons: Lost my luggage.
Pros: Crew was very friendly. Food was excellent
Pros: On time, no hassle.
Cons: The food was mediocre. Flying La Compagnie in the past was a much better food experience.
Pros: Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!
Cons: Lost flight same airline delay at Paris :(
Cons: The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well
Pros: Arriving ahead of time
Cons: Too hot in the plane
Cons: It was very hot on the plane.
Pros: We were delayed due to inbound flight being late. Then weather set in, which delayed all flights outbound in ORD. The flight crew went above and beyond to make up for your delay.
Cons: Overall good business class trip.
Pros: Crew was very nice.
Cons: More room in seat
Pros: On times and good service - half-empty plane.
Pros: the airplane was brand new. l really like it and the crew was nice.
Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Cons: Same as previous
Cons: Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.
Pros: The crew should treat better passengers but overall is been good
Cons: Overall is been good
Cons: Having to pay for a headset & premium entertainment!
Pros: Everything was normal and good
Cons: The FOOD.
Pros: Staff, ticket price
Cons: 6kg bags policy
Pros: the food was great for a short haul flight.
Cons: the boarding process was chaotic and did not even use the most basic of logic. the extra legroom seats are narrow so while you have leg room you have to wedge yourself in. The crew are interested in flogging scratchcards and duty free.
Cons: Will never fly this airline again. Our connecting flight from Edinburg to Manchester was cancelled. I lost my phone and did not receive the email. This caused us to get to Manchester airport an hour and a half before the flight and we were told we were too late for the flight. We were told the next flight was on 7/24/18 and we ended up booking a flight on another airline, costing $3348. On both flights to Manchester and back to Boston, we weren't able to get on either flight and this airline did absolutely nothing to help us and also delayed our luggage for 5 days. I will be contacting the Better Business Bureau and my local TV station about this. We are two seniors and were traveling with our daughter and a 9 & 7 year old. We without our medications for 5 days and this is unacceptable!
Pros: Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure.
Pros: Nice crew
Cons: economy seats...Space!
Pros: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Cons: Food was typical economy class fare.
Cons: vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows.
Cons: We took off late
Pros: Crew was friendly
Cons: Ticket printed out incorrect gate information
Cons: Slow WiFi
Pros: Delta is wonderful! Helpful and on time.
Pros: This was a Delta codeshare on KLM metal. We left on time and arrived early. The crew was very professional. The bathrooms were very clean.
Cons: The seat in Economy Comfort was awful. Not enough padding and no place to put my feet because of a very large entertainment control box on the floor.
Cons: Customs when we arrived in MPLS. Around 300 people get off the plane and they have 1 TSA agent checking passports. Terrible staffing and management on their part. Pretty sad!
Pros: Very very nice crew on Check in San Francisco.
Cons: Some spiritual movies available on the plane
Pros: Nothing notably. One would assume price but it wasn’t particularly different than non budget airlines. I didn’t know Norwegian was a budget airline until I got to my destination and was complaining about how bad my traveling experience was and they told me it wasn’t because Norwegian is a budget airline.
Cons: I had a backpack and duffel back for an 8 day trip overseas. I get this is a budget airline but Ryan Air works because the sacrifices make sense given the distances they travel aren’t hours. Shoving people on a flight like that with tight space, no food, no entertainment and charging me $65 for a duffel bag that you force me to check because I’m carrying 11 kilos in two small bags? Pass. Costing $50 less is far from worth it and I regret not opting for british or pretty much any other airline.
Cons: Cancelled after 4hours of waiting in the plane. Only one representative of the firm was outside and he lacked information. There was one hotline for all 300++ passengers to call, so of course everyone was on hold, yet this was the only possible means by which to get a flight transfer, because refunds, we were told, were not possible. Yet the next possible flight was (1) almost 24hours later, and nobody would tell us whether we would be reimbursed for an extra night's stay in accommodation and travel costs back into London , and (2) sold out within a few hours, so half the stranded passengers would have to get an even later flight, on Norwegian.
Pros: Easy flight, on time, polite and informative crew
Cons: It was pretty standard— very functional, which is what we expected
Pros: The flight was on time and arrived early with minimal difficulties
Cons: A crew member required several passengers including my girlfriend to check a bag that has routinely fit on all flights prior with even checking to see if it would actually fit at the gate
Pros: Seats were uncomfortable
Cons: It would be better to load from the back to the front a lot less issues and less time consuming
Pros: Boarding fast
Cons: Bus took forever
Pros: Nothing very bad experience, the staff very nasty !!
Cons: My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!
Pros: The crew was great
Cons: Better food options. Back to the way it used to be.
Cons: Baggage claim was a horror show. I was going back and forth, after over an hour of this my bag finally showed up.
Cons: WiFi wasn’t working and video monitor was temperamental.
Cons: Meals were not great but the worse problem is that whatever it was I couldn't eat it because your toy knives break, you cannot even cut a piece of chicken
Pros: The premium seating and premium meal
Pros: Everything was great!
Cons: The overhead bin space of this airplane was too small. My suitcase, which fits on every other type of plane, could not fit on this one. I had to check it and then go grab it at baggage claim, therefore having to go through security again. This was not the most convient for a tight connection.
Pros: Comfortable flight, good service.
Cons: The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored.
Pros: Everything was great. From food to entertainment was great.
Pros: Comfortable seat - great service
Pros: Air Canada is consistently a great overall experience.
Cons: The food is terrible. It's the worst of any airline I've ever taken.
Pros: Great crew
Pros: Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable.
Cons: The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers.
Pros: Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me.
Cons: YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH.
Pros: Crew was amazing
Pros: Outstanding service by the crew.
Cons: Seats in economy area little cramped
Cons: Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time
Cons: The air hostess was very rude and showed no cursory to passengers
Pros: Unable to check in online. Not from phone. Not on website. Called directly and waited forever. And told must do at airport. Arrived and was told flight booked and full so bumped from the flight. Paid $2000 for a coach ticket and not able to get on either flight from Boston - so missed all meeting.
Cons: Join TSA you amateur / cut rate airline. Fix reservation system.
Pros: Crew were very friendly and helpful.
Pros: No wait time
Cons: More space
Pros: Crew was attentive
Cons: 1. Be on time! Switching planes last minute is not ok. Missed our train and many people missed connecting flights and trains because flight got delayed and did not make up the time. 2. Very hot on the plane. No temperature control. 3. Any snacks or food for purchase only.
Cons: On the first flight the seat was not comfortable at all. On the second flight the seat was very good.
Pros: Connection gate in Rekyaveck wa. Sry convenient
Cons: Seat comfort for a new plane was terrible
Pros: The crew was great. Very smooth flight, no problems or delays.
Pros: The crew was amazing, the seat was comfortable
Cons: The food was so cheap... pasta and a muffin. I’ll be looking around for another airline.
Pros: Crew was good and entertainment was great.
Cons: They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me.
Cons: Connecting flight tolerance and easy upgrade from one class to another.
Cons: Terrible food and service
Pros: Cheap fares and direct flight
Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .
Pros: the flight was on time
Cons: for sure the seats, the screens and the bathrooms. the plane was soooo old!
Pros: Crew was pleasant
Cons: Boarding started 20 minuets late
Pros: Comfortable seats
Cons: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight.
Pros: todo estuvo muy bien!!!
Cons: el desayuno o como quieran llamarlo es muy pobre
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