|Avg. flight duration||8h 45m|
|Flights arrive in||Orlando|
|Flights depart from||Manchester|
|Airlines||Thomas Cook Airlines, British Airways, KLM, Condor, Lufthansa, Brussels Airlines, United Airlines, Icelandair, SWISS, Air Canada, Air France, American Airlines, Delta, Alitalia, Virgin Atlantic, Aer Lingus, Iberia|
Pros: Crew was amazing and the boarding process was as pleasant as it could be. No problem getting additional free beer or wine.
Cons: The plane was old and there was no in seat TV entertainment. You had to watch a group video for the whole plane on a distant screen hung from the isle ceiling. The food was OK. There were no choices of entrees - it was a vegetarian pasta on both flights. The seats were old and showing their age.
Pros: Staff, ticket price
Cons: 6kg bags policy
Cons: - time it takes to check you in. - make you go down the stairs instead of attaching a bridge to the plane. - lack of vegetarian food. - quality of inflight entertainment.
Cons: baggage retrieval was terrible. Expecting us to take large suitcases, carry-ons, baby carriages, small children and elderly people down an escalator is just asking for a terrible accident and an enormous lawsuit. Using the luggage bypass resulted in a t wo hour wait for our "misplaced" bags to show up, and there were still passengers waiting for theirs when we left. Very bad planning and a rotten end to a very good flight experience.
Cons: It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst
Pros: This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages.
Cons: The beverages thing above.
Cons: It was a delta flight
Cons: Virgin seats are not the best business class seats out there...
Pros: plane empty, speedy boarding.
Cons: At least soft drinks should be free of charge.
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.
Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Cons: It took over an hour for the baggage to start coming out, and they were so disorganized it came out on two different baggage carousels.
Pros: I liked nothing about Condor Airlines and my life would be dramatically better had I never encountered this company.
Cons: They cancelled my departing flight with no announcement or warning at all on the day of departure. I had to figure it out on my own. Rather than put me on another flight they rescheduled me to depart the next day from a city on the other side of the US from my original departure city and told me I would have to book my own transport to the new departure city. I spent 5 hours on the phone with them before heading to the airport where I was given a flight to the new departure city but now my nonstop flight had 2 layovers with one being 5 hours long. Luckily, this rescheduling meant I didn't take a Condor flight out. But my return flight was on a Condor plane and it was awful. Cramped seating and hot with no in-flight entertainment or the option to purchase WiFi. I will never fly Condor airlines ever again and I'd recommend anyone stay away from them.
Cons: The person was sitting right next to me was over 500 pound he took half of my seat I did not like that I didn’t pay for the seed to somebody else can sit half of it
Pros: The flight was only delayed 45min instead of 48hrs (like our original flight was).
Cons: Delays, terrible food, the guy roaming around the pre boarding area whose only job is to weigh random bags and charge $75 when you're over the unpublished weight limit (and the bags were fine on the trip over, so not sure what changed). Expensive inflight entertainment.
Cons: Too hot, weak entertainment Probably will use other airlines going forward
Cons: On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed.
Pros: Good service for the price
Cons: More legroom
Cons: Any entertainment
Cons: 40 minute delay in departure due to late arrival of incoming aircraft.
Cons: I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process
Pros: Edficient boarding and pleasant onboard service
Cons: Cleanliness of plane and limited movies
Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Pros: Attentive helpful and cheerful staff: on time
Cons: Nothing is for free not even a coffee.
Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Pros: Departed and arrived on time.
Cons: Legroom was minimal.
Pros: Great crew
Cons: More legroom
Pros: Loved the entertainment on the plane with directv.
Cons: Seats were not comfortable at all. My back was aching by the end of the flight. The power outlet under the seat would have been great, had it been working.
Pros: Nice crew.
Cons: Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed.
Pros: Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.
Cons: Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.
Pros: Same as other comment
Cons: Same as other comment
Cons: Let know all the hidden costs before buying tickets
Pros: Short duration and cheap price.
Cons: I wish there was a larger selection of food to order and that the portions were larger. The beverage cart only came by once during the trip, though water was offered twice. The entertainment selection was mediocre with mostly old movies and many movies offered only in Icelandic.
Cons: The boarding process was non existent and lacked personnel at the terminal. The flight was six hours, a snack should be offered.
Pros: Everything was on time , perfect
Cons: Don’t know
Pros: The crew was very friendly. Family line was nice when travelled with the little ones.
Cons: I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience.
Pros: full aircraft
Pros: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!
Pros: Swiss is Swiss
Pros: I like the service, the crew and the overall experience of flying Swiss.
Cons: I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point
Cons: Attendee is very rude.
Pros: There was a problem with the aircraft in the middle of boarding, so the gate agent delayed boarding so that we wouldn't have to stay in the cold.
Cons: Plane was tight. Over an hour late. Bags didn't arrive.
Cons: Business class pods were uncomfortable compared to British Airways. Felt like I was sleeping on a very lumpy mattress.
Cons: were not served drinks
Pros: Crew was friendly
Cons: Not being 3.5 hours late
Pros: Everything! It was a wonderful experience.
Pros: It was only 2 hours
Cons: Small plane, no movies
Pros: Very little
Cons: Flight was very crowded. Flight crew kept bumping into my seat and never apologized
Cons: Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!
Pros: The crew were lovely and the entertainment was wonderful.
Cons: Small space once passenger in front of you lowers their seat back. Difficult to get in and out of my seat like that
Pros: The plane was very comfortable and clean. The seats were larger than those on other economy flights. In flight wi fi entertainment was great, as long as you have a device.
Cons: The flight was delayed from 9:35 PM to 10:15. No announcements were made at the gate. We were all standing around (no seats left) and only had text or email notifications informing us. I overheard crew say it was entirely avoidable, and the fault of some crew that weren't at the right place on time
Cons: Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting.
Pros: NO NO
Cons: Flight was cancelled. Zero accommodations
Cons: Boarding was a little confusing with seats not being assigned ahead of time
Cons: Plane was way too hot and stuffy, wasn't until about 20 min into flight before started to cool down.
Pros: Good boarding process. Friendly flight attendants.
Cons: Its a long, long flight so can't really complain too much. Overall, it was a good flight.
Cons: No room to move very cramped
Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever
Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price
Cons: There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more.
Pros: Nice crew
Cons: Nothing special
Pros: Cheap fares and direct flight
Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .
Pros: Comfortable seats
Cons: Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight.
Pros: todo estuvo muy bien!!!
Cons: el desayuno o como quieran llamarlo es muy pobre
Pros: - Special meals available for those with dietary restrictions. - Friendly cabin crew.
Cons: - Boarding kept getting delayed without any warning. - Duty free purchase was meant to be collected just before boarding the plane but mine was not there. This was not so much an issue but the man said he would have my bag sent to my seat and I was subsequently approached by a crew member who asked for my receipt. Which he was holding in his hand. I would have thought it would be quite easy to confirm the person without them having the receipt as the their name and seat number is on the receipt but he had to go back and check if it was okay. - Found it hard to sleep on the overnight flight due to uncomfortable seats. Would probably not be an issue in upper class. - No comment on entertainment as did not use it.
Pros: The flight itself was good! The one from London to Delhi was better than from JFK to London
Cons: I wasn’t told about my baggage were being delivered through different airlines the other day!
Cons: Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about
Pros: Comfort, service food and entertainment. What more can you ask for.
Cons: Nothing. ]
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
Pros: Great crew and food! Loved the comfort.
Cons: The selection of movies could be better. There wasn't a lot to choose from.
Cons: Smaller seats
Cons: See above
Pros: Well maintained and good friendly staff.
Cons: Alcoholic drinks should be free.
Pros: Staff was wonderful, food was great! Takeoff was a little delayed but they kept us informed and that was fine. Over all a wonderful experience
Pros: Volar con Iberia es sencillo y particularmente buena atención.
Pros: Perks of being emerald
Cons: Kayak did not send me my booking reference in the email. kayak has no customer service number
Pros: Clean and fairly new aircraft. Good flight
Cons: Ground staff more helpful
Cons: Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana
Pros: Great food on this long haul flight. Business class lounge was nice. On time flight.
Cons: Very slow & chaotic boarding process.
Pros: There was no issues boarding the plane and we all got on the plane pretty quickly, the crew was really friendly too!
Cons: Entertainment was OK but you would expect if you’re watching a TV program that he while series would be available not just random series and episodes (eg series 3 episode 11) I would also say that the food that was served was OK but portions very small. Also one course was finger sandwiches but if you don’t eat egg or cheese then it isn’t great!
Cons: I had to get through customs to make it tommy domestic flight. I couldn't wait for my baggage in order to make it on time. Then, when I called Thomas Cooke it redirects to condor who consistently tells me "we can't help you w that"
Pros: This specific aircraft was really nice n spacious.legroom was perfect. Seat was enough big to sit in good position and thats the main reason i m giving four star just because of aircraft.
Cons: Two things i didnt like.i think there should be entertainment screen i front of every seat and themost important thing is mobile charging usb facility for every seat.
Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.
Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.
Cons: Dont be like Ryanair, dont try to catch me up.. I would recommend you a free water or tea.. I really dont want to pay 2EUR for 0,5l of water in plastic bag..
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