Find Cheap Flights from London to Boston Logan International (LON - BOS)

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London to Boston Logan International flight information

Avg. flight duration 7h 04m
Flights arrive in Boston Logan International
Flights depart from London
Flight price £220
Distance 3269 miles
Airlines Norwegian, Primera Air Scandinavia

Good to know

Low season:
February
Best time to beat the crowds
4%
expected price decrease
High season:
July
Most popular time to fly
24%
expected price increase
Average price:
£609
(avg. price over the last 2 weeks)
Good deal:
£385
or less (return)

When to Book Flights from London to Boston Logan International

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for £385 or less.
The cheapest flight from London to Boston Logan International was found, on average, 87 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
Morning departure is around 5% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking London to Boston Logan International Flights

How long does a flight from London to Boston Logan International take?
An average non-stop flight takes 7h 15m, covering a distance of 3269 miles.
How many flights are there between London and Boston Logan International?
There are 348 (non-stop) flights between London and Boston Logan International per week, averaging 51 per day.
Which airlines provide the cheapest flights from London to Boston Logan International?
In the past 3 days, the cheapest return tickets were found on Norwegian (£220) and Primera Air Scandinavia (£250)
Do I need a passport to fly between London and Boston Logan International?
Yes.
Which airlines fly most frequently between London and Boston Logan International?
Delta (6 times daily), Virgin Atlantic (6 times daily), Jet Airways (6 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from London to Boston Logan International?
For London to Boston Logan International, Tuesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Boston Logan International back to London, the best deals are generally found on Monday, with Sunday being the most expensive.

Book cheap flights from London to Boston Logan International (return)

Airports
Origin
London
£220
only
£220
£250
only
£250
Destination
Boston
£220
only
£220
Tue, 17 Apr
LGW
BOS
7h 15m
Tue, 1 May
BOS
LGW
6h 20m
£220
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
OK 5.0

Entertainment

The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this.

LGW
BOS
Excellent 10.0

The flight was very smooth, the crew was friendly, the food was good. I have no complaints.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Good 6.3

787 Aircraft is nice. Decent selection of in-flight entertainment options. The main reason to fly Norwegian is low cost.

Boarding was delayed 30 min because Norwegian isn't very well organized. The boarding lounge at Gatwick has half the capacity of the aircraft, so people were packed in to a tiny space until boarding actually started. In-seat USB charger didn't work.

LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

Fri, 25 May
STN
BOS
8h 10m
Mon, 28 May
BOS
STN
6h 50m
£250
Trip: 4 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Wed, 7 Mar
LGW
BOS
7h 30m
Tue, 27 Mar
BOS
LGW
6h 20m
£226
Trip: 20 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

LGW
BOS
Good 7.6

-Great selection of movies on the tablet, great service for what you pay for. -Overall good experience

-Took off half hour late, causing us to be sitting on the runway in Boston for an extra 45 minutes. Unavoidable but no explanation. -Skipped my row twice when asking for drinks

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Excellent 10.0

The upgrade I took on the flight was excellent

The Gatwick terminal and boarding gate procedures

Mon, 28 May
STN
BOS
8h 10m
Mon, 4 Jun
BOS
STN
6h 50m
£252
Trip: 8 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Wed, 14 Feb
LGW
BOS
7h 30m
Fri, 23 Feb
BOS
LGW
6h 20m
£229
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Good 6.0

Flight was 1 1/2 hours late leaving London. Crew was ok.

LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Good 7.6

-Great selection of movies on the tablet, great service for what you pay for. -Overall good experience

-Took off half hour late, causing us to be sitting on the runway in Boston for an extra 45 minutes. Unavoidable but no explanation. -Skipped my row twice when asking for drinks

Thu, 15 Feb
LGW
BOS
7h 30m
Mon, 26 Feb
BOS
LGW
6h 20m
£229
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
OK 4.0

Nothing particularly special.

Arrived 4 hours delayed, and they always say due to weather to rid of any responsibilities. Flight had no food and had some insane safety warnings saying gathering in groups was not allowed. That's the most big brother thing I've heard in an airplane.

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
Good 7.6

-Great selection of movies on the tablet, great service for what you pay for. -Overall good experience

-Took off half hour late, causing us to be sitting on the runway in Boston for an extra 45 minutes. Unavoidable but no explanation. -Skipped my row twice when asking for drinks

Mon, 21 May
STN
BOS
8h 10m
Sun, 3 Jun
BOS
STN
6h 50m
£252
Trip: 14 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Mon, 7 May
LGW
BOS
7h 15m
Mon, 21 May
BOS
LGW
6h 20m
£229
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Good 6.0

Flight was 1 1/2 hours late leaving London. Crew was ok.

LGW
BOS
Excellent 10.0

The flight was very smooth, the crew was friendly, the food was good. I have no complaints.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

Wed, 23 May
STN
BOS
8h 10m
Mon, 28 May
BOS
STN
6h 50m
£252
Trip: 6 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Sun, 13 May
LGW
BOS
7h 15m
Mon, 21 May
BOS
LGW
6h 20m
£229
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
OK 5.0

Entertainment

The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this.

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
Excellent 10.0

The upgrade I took on the flight was excellent

The Gatwick terminal and boarding gate procedures

LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

Wed, 30 May
STN
BOS
8h 10m
Sun, 3 Jun
BOS
STN
6h 50m
£252
Trip: 5 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Mon, 14 May
LGW
BOS
7h 15m
Mon, 21 May
BOS
LGW
6h 20m
£229
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Excellent 10.0

The upgrade I took on the flight was excellent

The Gatwick terminal and boarding gate procedures

LGW
BOS
Good 6.0

Flight was 1 1/2 hours late leaving London. Crew was ok.

LGW
BOS
Excellent 10.0

The flight was very smooth, the crew was friendly, the food was good. I have no complaints.

LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

Mon, 21 May
STN
BOS
8h 10m
Fri, 25 May
BOS
STN
6h 50m
£253
Trip: 5 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Tue, 15 May
LGW
BOS
7h 15m
Mon, 21 May
BOS
LGW
6h 20m
£229
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
OK 5.0

Entertainment

The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this.

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Good 6.0

Flight was 1 1/2 hours late leaving London. Crew was ok.

Fri, 25 May
STN
BOS
8h 10m
Mon, 4 Jun
BOS
STN
6h 50m
£253
Trip: 11 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Wed, 16 May
LGW
BOS
7h 15m
Mon, 21 May
BOS
LGW
6h 20m
£229
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Excellent 10.0

The flight was very smooth, the crew was friendly, the food was good. I have no complaints.

Wed, 7 Feb
LGW
BOS
7h 30m
Mon, 12 Feb
BOS
LGW
6h 20m
£230
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
Excellent 10.0

The upgrade I took on the flight was excellent

The Gatwick terminal and boarding gate procedures

Thu, 8 Mar
LGW
BOS
7h 30m
Wed, 14 Mar
BOS
LGW
6h 20m
£230
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

LGW
BOS
Mediocre 2.0

Nothing

Everything

LGW
BOS
OK 5.0

Entertainment

The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this.

LGW
BOS
Good 7.6

-Great selection of movies on the tablet, great service for what you pay for. -Overall good experience

-Took off half hour late, causing us to be sitting on the runway in Boston for an extra 45 minutes. Unavoidable but no explanation. -Skipped my row twice when asking for drinks

LGW
BOS
Good 6.3

787 Aircraft is nice. Decent selection of in-flight entertainment options. The main reason to fly Norwegian is low cost.

Boarding was delayed 30 min because Norwegian isn't very well organized. The boarding lounge at Gatwick has half the capacity of the aircraft, so people were packed in to a tiny space until boarding actually started. In-seat USB charger didn't work.

Wed, 25 Apr
LGW
BOS
7h 15m
Tue, 8 May
BOS
LGW
6h 20m
£230
Trip: 14 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Good 7.6

-Great selection of movies on the tablet, great service for what you pay for. -Overall good experience

-Took off half hour late, causing us to be sitting on the runway in Boston for an extra 45 minutes. Unavoidable but no explanation. -Skipped my row twice when asking for drinks

LGW
BOS
Good 6.3

787 Aircraft is nice. Decent selection of in-flight entertainment options. The main reason to fly Norwegian is low cost.

Boarding was delayed 30 min because Norwegian isn't very well organized. The boarding lounge at Gatwick has half the capacity of the aircraft, so people were packed in to a tiny space until boarding actually started. In-seat USB charger didn't work.

LGW
BOS
Good 6.6

It was late due to some problem with the plane that required additional paperwork and they did not inform us very well anout it. Food is confusing. We got little half cups for tea that we didn't realize were our tea cups.

It was late. Better communication would help.

LGW
BOS
Excellent 9.6

Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic.

Film selection wasn't the best, but you can't have it all.

LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

Fri, 4 May
LGW
BOS
7h 15m
Tue, 8 May
BOS
LGW
6h 20m
£230
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
BOS
Mediocre 3.6

I ordered red wine from the screen, waited 45 minutes, and then, because I hadn't used that system before, got up and inquired about it. The flight attendants looked like I was bothering them and just told me I had to wait. I said ok no problem. An hour and a half later, still no wine. I got up to ask about it and they, again, looked annoyed, doubted that I had ordered it, looked it up on their computer, and gave it to me eventually without any apology whatsoever. The most unfriendly staff I have had on an airplane. I understand it's a budget airline, but there is no need for that poor level of service.

LGW
BOS
OK 5.0

Entertainment

The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this.

LGW
BOS
Mediocre 2.0

Nothing because I did not take this flight

That we were there 50 minutes before departure and it was not clear that we had to be there an hour before departure. It’s not that we didn’t plan to be earlier (we did) but our Uber driver took an awful route and turned a 50 minute drive into 2 hours. Given there was nothing else we could do, we would have appreciated a little more leniency or at least more clarity on the hour rule.

LGW
BOS
Good 6.3

787 Aircraft is nice. Decent selection of in-flight entertainment options. The main reason to fly Norwegian is low cost.

Boarding was delayed 30 min because Norwegian isn't very well organized. The boarding lounge at Gatwick has half the capacity of the aircraft, so people were packed in to a tiny space until boarding actually started. In-seat USB charger didn't work.

LGW
BOS
Excellent 10.0

The upgrade I took on the flight was excellent

The Gatwick terminal and boarding gate procedures

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