Daily cleaning, installation of cabin HEPA filters on flights from Scotland to London Southend
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Scores according to KAYAK customer reviews
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Pros: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Cons: "- on board WiFi -"
Pros: "Flight duration"
Cons: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pros: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Cons: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Pros: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Cons: "6 hours delay due to bad weather."
Pros: "Budget friendliness"
Pros: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Cons: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pros: "Friendly crew"
Cons: "Long check-in lines Seats uncomfortable"
Pros: "On time without any delay"
Cons: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Pros: "The crew was very nice. The flight was ok"
Cons: "Not much of a food choice.."
Pros: "The flight was overbooked so they took my wife of the flight"
Pros: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Pros: "Staff were generally sweet & approachable."
Cons: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Cons: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Pros: "Super easy online check-in, comfortable plane, lovely crew"
Cons: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."
Cons: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Cons: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Cons: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Everything. Worst service I have ever seen on a flight."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Cons: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Pros: "Well organised."
Cons: "Charging for light refreshments."
Pros: "cheap, on time"
Cons: "no reclining chairs, no water free"
Pros: "Nothing at all"
Cons: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Cons: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Pros: "The crew in the plane"
Cons: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"
Pros: "Pleasant staff and good flight"
Cons: "A bit of difficulty to check bag in online after original check in ...."
Pros: "Flight attendance service was great and smiley"
Cons: "Nothing much"
Pros: "Actual in-air flying experience was smooth."
Cons: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Pros: "Horrible company never book with them"
Cons: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Cons: "Basic flight. Rude crew and late flight"
Cons: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Cons: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Pleasent staff"
Pros: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Cons: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."
Pros: "The flight arrived in KEF even faster than predicted"
Cons: "The boarding was late"
Cons: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."
Pros: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Cons: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Pros: "Very nise crew, espicily steward Ignas"
Pros: "Nothing really stood out"
Cons: "Rude air hostess who was ignoring us in particularli where I was nearly fainting"
Pros: "Nothinge medíocre sistema them booking"
Cons: "Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds"
Pros: "Thank you"
Pros: "Great flight at a great price."
Cons: "Land softer"
Pros: "On time - From Southend"
Cons: "The extra charges at EVERY turn on a hellish web site that makes you never fly again"
Pros: "Fast boarding"
Pros: "It was an ok flight, although late in boarding pilot made up time. Good landing."
Cons: "Flight delayed as usual"
Pros: "Exellent start and landing! Bravo pilots!"
Cons: "the heat in the cabin was unbearable"
Pros: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Pros: "Cheap price"
Cons: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"
Cons: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Cons: "They don’t accept credit cards from USA."
Pros: "On time"
Cons: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Pros: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Cons: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"
Cons: "RYanair always delayed (1h30 delay inbound, 2h delay outbound), that company is a disgrace"
Pros: "We got there."
Cons: "Service was not great. The baggage allowance was lower than other airlines, forcing us to repack before we checked our bags. Checking in online was mandatory-something that wasn’t very noticeable in the email when we had a million other trip details to attend to so we didn’t and ended up having to pay a fee to check in. Ridiculous. My wife and I were not seated together even though I booked both tickets together. The inexpensive upfront price of the flight is not worth it since they will trick you into paying in other ways."
Cons: "Was told at boarding gate for a visa check stamp requirement. Admittedly it was mentioned in a casual way in the boarding pass,but wasn't a border control requirement. The airline could have done it there. But was denied boarding, waited for 6 hours to catch next flight and further connections."
Cons: "1 hour flight delay 1 hour delay disembarking due to non-availability of ground staff Another appalling travel experience with Ryanair - they should not be allowed to operate an airline"
Cons: "Departure was delayed over 3 hiurs"
Pros: "Not much"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Pros: "The crew were nice."
Cons: "We were late. Left standing for boarding out in the cold. The entire flight is spent with crew trying to sell you one thing or another. There is no break for peace. Buy these tickets buy these duty free items etc etc...seats are awful too!"
Cons: "Having to pay to use the toilet on board"
Pros: "The plane was comfortable and very clean. You could tell it was a newer aircraft. The crew was very polite."
Cons: "Charging a fee to check-in at the airport is ridiculous. Not every traveller has access to a computer/printer when they travel so that can be big hassel for customers. We didn't have to deal with this, but it could stress out other customers."
Cons: "Tiny seats, baggage policy is garbage"
Cons: "Delay was make rest of trip worse cos my other communication away without me. And I have to find alternative way"
Pros: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Cons: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Pros: "Getting off the plane at the other end, eventually."
Cons: "The massive delay, the move of gates to the other end of the airport only to get onto a bus and then wait 15-20 minutes to get off the bus and onto the plane. Even an offer of free coffee on board would've been nice but nope, just a few apologies over the PA."
Pros: "Crew jokes eased the tension after the flight was delayed"
Cons: "Flight delayes"
Pros: "If you pay for priority boarding you do expect to get first on the airplane But you go with everyone on the bus and since you got first you are among the last to board ...what the point to pay than?"
Pros: "Good price, adequate seats, space for our carry-on bags. No surprises!"
Cons: "Boarding involved a long wait standing in the tarmac in the sun."
Pros: "nice crew, they tried their best"
Cons: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"
Pros: "Nothing! Crew was decent, but not great."
Cons: "Basically everything. Long wait in unannounced. unstructured line (s). Miserable seat."
Cons: "Rude representatives and terrible organization."
Cons: "30 minutes late, not enough room for everyone's baggage, small seat next to large guy"
Pros: "Arrived on time after leaving late"
Cons: "I was too tall to be sitting beside two very big people"
Pros: "Flight and crew and service were good once we got to the gate and on the plane."
Cons: "We were required to have a printed boarding pass, and since we were traveling it was difficult to get prior to getting to the airport. Once we got to the airport, we were bandied about from one desk to another, then told we would have to go spend money at a computer/printer station, or else pay 15 pounds."
Pros: "The plane made it to Las Palmas"
Cons: "8 drunk women shouted and disrupted other's quiet"
Cons: "7 hour delay"
Cons: "Ryan air is the worst airline I have ever encounter. PLEASE STAY AWAY FROM THEM."
Pros: "Crew was fine"
Cons: "Boarding was like a cattle call--corralled into a small hot space, standing because there was no seating and waiting for over 1/2 hour to board. Seats were cramped. There was no food--unless you are accustomed to paying over $10 for an unhealthy snack. To call the safety card affixed to the back of the seat in front of me "entertainment" is a joke. You will not need to worry about my ever flying your airline again."
Cons: "The have good plans flying at reasonable rate and good schedules. If the seat is a bit stiff and the hard surfaces reflect noise...I take that into account when iBook the flight.."
Cons: "four hour delay--missed my appointment"
Pros: "Initial price was good but a bait and switch if not a carry-on commuter."
Cons: "Check online was difficult to understand and took several attempts to complete. Expensive airport checking option was 45 Pounds. Birthday year started at 2000 and had to be scrolled back a couple of months at a time. Misunderstood adding luggage and had to pay 35 Pounds at a/p for 1 passengers bag. Hated the experience!"
Cons: "For the price was fair"
Pros: "Quick flight"
Cons: "Uncomfortable Confusing check in with no help or assistance. Employees answer questions like you should already know the answer. Standing outside waiting to board"
Pros: "They did not crash the plane"
Cons: "nickel & dimed entire process. Crew hates their lives so they yell at passengers. They would not allow you to lower your window shade at any point during the flight and would verbally assault you if you did."
Airlines flying from Scotland to London Southend have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Scotland to London Southend
Masks required on board, masks provided on flights from Scotland to London Southend
Social distancing seating
Middle seats unavailable to book on flights from Scotland to London Southend
Testing for antibodies, testing for symptoms for flights from Scotland to London Southend
Waiving of change fees. Search flexible flights from Scotland to London Southend